HiBoost Dot Cell Phone Booster Improve Your Cell Signal User Manual
- June 4, 2024
- HiBOOST
Table of Contents
Dot Cell Phone Booster Improve Your Cell Signal
User Manual
Troubleshooting Guide
Eliminate ISO LED Indicator Quick Flashing Blue, Quick Flashing Red problems:
- Adjust the outdoor antenna direction, keep it away from the indoor antenna restart the booster
- Increase the vertical or horizontal distance between the outdoor antenna and the indoor antenna – restart the booster
- Use metal or wall barriers to increase the isolation between the indoor and outdoor antennas – restart the booster
- Change the indoor antenna type to an antenna with a more directional antenna pattern – orient the indoor antenna and the outdoor antenna so they are not pointing at each other
The ISO issues are solved when the ISO LED is “Blue” or “Slow Flashing Blue”.
If the signal has not been improved, please check below:
- A weak downlink signal leads to a low output signal level – change the direction or position of the outdoor antenna (check downlink gain levels using the Signal Supervisor app)
- Try replacing the outdoor antenna with a higher gain antenna to increase the amount of signal being received
- Check to see if it is necessary to adjust the position of the indoor antenna barriers such as walls can block the signal indoors
- Ensure that there are at least 20 feet of vertical separation between the indoor and outdoor antenna
- Ensure that the indoor and outdoor antennas are facing away from each other
- Check the booster to make sure the output power is maximized — the user may need to replace the booster with a more powerful one if the amount of outdoor signal available is limited
Other Troubleshooting Issues
You may reference the chart below to identify the current status of your
booster:
LED STATUS INDICATORS
Alarm (ISO) LED| solid blue| below full output power
slow flashing blue| full output power
quick flashing blue| output power is too high
quick flashing red| the booster will automatically shut down excessive
downlink signal
Bluetooth LED| slow flashing blue| Bluetooth disconnected
quick flashing blue| Bluetooth connected
Wi-Fi LED| solid blue| wifi disconnected
slow flashing blue| wifi connected
HiBoost
6210 N Beltline Rd. #11 0
Irving, TX 75063
972-870-5666
support@hiboostusa.com
www.hiboost.com
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