HiBOOST Dot 2.0 Cell Phone Signal Boosters Installation Guide

June 16, 2024
HiBOOST

HiBOOST Dot 2.0 Cell Phone Signal Boosters

Package Content

Booster Light Patterns

LED STATUS INDICATORS

ALARM(ISO)

| solid blue| normal
slow flashing blue| slight loopback
quick flashing blue| loopback
quick flashing red| booster automatically shut off due to strong loopback/overload
Bluetooth LED| slow flashing blue| bluetooth disconnected
quick flashing blue| bluetooth connected

Wi-Fi LED

| solid blue| wifi disconnected
slow flashing blue| wifi connected

Bands contained in the Gauges on Signal Supervisor

Gauge Band Uplink Downlink

LTE700

| 12/17| 698-716MHz| 728-746MHz
13| 776-787MHz| 746-757MHz
CELL800| 5| 824-849MHz| 869-894MHz

Please focus on the gauge that contains the band you are using

Getting Started

  • Step 1 Connect the Power Supply to the Booster
  • Step 2 Connect the Booster with the App Register an ID first and log in. Add the booster to the device list.
  • Step 3 Find the cell tower & Determine the outdoor antenna’s position 3.1 Find the band you are using

For Android

  • Download NetWork Cell Info Lite in the Google store and open it. It can be seen from the example picture that the frequency band is band 13. (According to the form before, you need to pay attention to Gauge LTE700)
  • Then click MAP. You can see your phone connecting to a tower, and you can try aiming your outdoor antenna at it. But sometimes this is not accurate. You could also move to Step 3.2 to find the tower
    Note : Please take screenshots at this stage.

For ios

  1. Dial 3001#12345#
  2. Follow the instructions, take the screenshots as required.

Find the cell tower

  1. Enter cellmapper.net

  2. Choose your own carrier and band here.

  3. Then enter the coordinate of where you are trying to install the signal booster, and press Enter key.
    (In fact when you open Cellmapper, the map on the right will automatically locate your area if you’ve given the site permission to access your location. If you found tower sites not even displayed on the map, it might be because the app intercepts the locations for security reasons.)

  4. After the map jumps to the location, you can scroll the mouse pulley and zoom it out, then you will see the tower near the location. It would be better to take a screenshot of thispage to guide the following installing steps. Should you have any questions, please contact our tech support.
    Note: If you need help finding the tower, please contact our tech support and provide your carrier, band and screenshots taken in the last steps.

Determine the outdoor antenna’s position

The outdoor antenna is usually placed at one of the 4 ends of the roof. Please choose the position according to the tower’s location. Make sure there are no barriers between the antenna and the tower.

Connect the outdoor antenna with the booster

Note :At this stage, don’ t connect the indoor antenna to the booster.

Adjust and fix the Outdoor Antenna

Have your outdoor antenna pointed to the cell tower you found before and observe the reading on the app. Adjust the outdoor antenna accordingly.

Notes:

  1. The output power should be the higher the better.
  2. The full output power for Dot is 10dBm. And the full gain is 60dB.

Connect the indoor antenna with the booster

Adjust the indoor antenna

  • Place the signal booster on a table and make sure the booster is within the coverage area
  • Make sure that the gain reaches about 60dB. If not, please increase the vertical and horizontal distance between the two antennas or add some barriers

Signal quality test

You could do the following:

  1. First make sure the signal gauge value is unchanged from that during the outdoor antenna installation.
  2. Do speed tests with the booster on and off, and make a comparison.
  3. Check if the number of signal bars increases.
  4. Make a phone call or send messages and check if the voice and streaming are better

Regular Problems and 1 normal status

If the booster is working normally, no further adjustment is required

OVERLOAD

| DL GAIN| OUTPUT POWER| LED LIGHT PATTERN| REASON| SOLUTION
LTE700| <60dB| >=8dBm| ISO(Alarm) light blinking red|

Outdoor signal is too strong

| Have your outdoor antenna pointed slightly away from the cell tower
CELL800| <60dB| >=8dBm
LOOP BACK

| DL GAIN| OUTPUT POWER| LED LIGHT PATTERN| REASON| SOLUTION
LTE700| <60dB| <8dBm| ISO(Alarm) light blinking blue or red| Inadequate separation of the indoor and outdoor antennas| 1、Increase vertical and horizontal distance.

2、Add barriers(e.g. walls) Please try these solutions until

the gain reaches or is over 60dB.

CELL800| <60dB| <8dBm
POOR SIGNAL

| DL GAIN| OUTPUT POWER| LED LIGHT PATTERN| REASON| SOLUTION

LTE700

|

=60dB

|

–/NEGATIVE

|

ISO(Alarm) light solid blue

|

Input signal is too weak

| 1、Try adjusting the outdoor antenna to the best direction 2、Try adjusting the outdoor antenna to another cell tower 3、Try increasing the height of

the outdoor antenna and make

sure there are no barriers between the tower and the outdoor antenna

Please try these solutions until the output power reaches or is over -5dBm.

CELL800

|

=60dB

|

–/NEGATIVE

Normal but No Boosted Signal

| DL GAIN| OUTPUT POWER| LED LIGHT PATTERN| REASON| SOLUTION
| | | | | Check the band you are using
LTE700| >=60dB| >=-5dBm|

ISO(Alarm) light solid blue

|

1、The band is not supported

2、The Signal is from other carriers

| again. If it stays at band66,get into the ‘detail’/’setting’ of gagues on Signal Supervisor and switch off RF switch of AWS2100, then adjust the outdoor antenna again. It would
| |
CELL800| >=60dB| >=-5dBm| | | be better if there are two persons and one can stay near
| | | | | the indoor antenna to check if
| | | | | the signal is boosted.
NORMAL

| DL GAIN| OUTPUT POWER| LED LIGHT PATTERN| REASON| SOLUTION
LTE700| >=60dB| >=-5dBm| ISO(Alarm) light solid blue| |
CELL800| >=60dB| >=-5dBm

Note:

  • Some customers have some misunderstandings about boosters, and we would like to clarify it here:
  • It you cant even get a stable I bar outside the house or on the root, then we suggest you return it as it won’t work in areas with very weak signal, the same is true of all boosters on the market.

Technical Specifications

Model No. Dot
Working Band Band 5 / Band 12 / Band 13
UL Frequency Range(MHz) 824-849/698-716/776-787
DL Frequency Range(MHz) 869-894/728-746/746-757
Supported Standards CDMA, LTE
Max. Gain 60 dB
Max. output power UL 18 dBm,DL 10dBm
MGC (Step Attenuation ) ≥ 25 dB / 1 dB step
I/O Port SMA-Female
Impedance 50 ohm
Environment Conditions IP40
Dimensions 6.774.410.75in
Weight ≤ 3.3 lbs / 1.5 kg
Power Supply Input AC100~240 V, 50/60 Hz, Output DC 5 V / 3 A

For more information
Download Signal Supervisor or enter our website.

www.hiboost.com.

  • You can download the specific user manual.
  • You can reach our technical support for help.

3150 Premier Drive, Suite 130, Irving, TX 75063 972-870-5666
service@hiboost.com
www.hiboost.com

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