Moes ZB TD5 RCW GU10 Smart Light Bulb User Manual

Moes ZB TD5 RCW GU10 Smart Light Bulb

Product Information

Specifications

• Product Name: Smart Light Bulb
• Importer: Alza.cz a.s.
• Address: Jankovcova 1522/53, Holesovice, 170 00 Praha 7, Czech Republic
• Contact: +44 (0)203 514 4411
• Website: www.alza.co.uk/kontakt

FAQ

• Q: Can I install the smart light bulb myself?
  • A: It is advised to have a certified electrician install the fittings to ensure safety and compliance with regulations.
• Q: How do I reset the smart light bulb?
  • A: Toggle the power switch On/Off three times until it flashes for 6 seconds.
• Q: How do I connect the smart bulb to the MOES APP?
  • A: Follow the instructions provided in the user manual to connect the smart bulb to the MOES APP.
• Q: What should I do if the smart bulb does not connect successfully?
  • A: Refer to the troubleshooting guide in the user manual or contact our customer line for assistance.
• Q: Can I control the smart bulb remotely?
  • A: Yes, you can control the smart bulb from anywhere using the MOES APP.

Dear customer,

Thank you for purchasing our product. Please read the following instructions carefully before first use and keep this user manual for future reference. Pay particular attention to the safety instructions. If you have any questions or comments about the device, please contact the customer line.

• www.alza.co.uk/kontakt
• ✆ +44 (0)203 514 4411
• Importer: Alza.cz a.s., Jankovcova 1522/53, Holešovice, 170 00 Praha 7, www.alza.cz

Crucial Guidelines

• It is advisable to have a certified electrician handle the installation of the fixtures, guaranteeing compliance with the latest IEE wiring regulations and local building control standards.
• Prior to installation, always deactivate the mains power supply for safety reasons.

Safety And Storage Instructions

Safety Guidelines

• For your safety, it is advised to have a certified electrician install the fittings, ensuring the installation adheres to the latest IEE wiring regulations and local building control standards.
• Please refrain from disassembling, reassembling, modifying, or attempting to repair the product independently. Tampering with such items could result in electric shock, leading to severe injury or even fatality.

Storage Instructions

Prior to opening, store the product in a well-ventilated and dry area, maintaining a temperature range of – 40 °C to + 100 °C and a relative humidity of no more than 85% RH. Ensure the indoor environment is free from acid, alkali, salt, corrosive substances, explosive gases, and flammable materials. Additionally, protect the product from dust, rain, and snow.

Getting Ready for Use

Downloading the MOES App

The MOES App offers enhanced compatibility compared to the Tuya Smart/Smart Life App. It functions seamlessly with Siri for scene control, provides widgets, and offers scene recommendations as part of its brand-new, customized service. (Please note: While the Tuya Smart/Smart Life App still works, we highly recommend using the MOES App.)

Register or Log In

To register or log in, start by downloading the “MOES” application. Once installed, access the Register/Login interface. If you’re a new user, click “Register” and enter your phone number to receive a verification code. Set your password to complete the registration process. If you already have a MOES account, select “Log in” to access your account.

Instructions for Connecting

Instructions for Connecting the APP to the Device

1. Ensure that you have connected your 2.4 G WiFi network and a ZigBee hub to the MOES APP.
2. Add the ZigBee bulb to the hub. Reset the bulb by toggling the power switch On/Off three times until it flashes for 6 seconds.
   • First Step
   • Cycle the switch with a sequence of on-off-on-off-on-off-on, ensuring a reasonable time interval between each step, and make sure to turn it off after the light has turned on.
3. Access the gateway. Refer to the image below to complete the process: “Add subdevice → LED blinking indicates successful connection, which might take 10-12 seconds based on the network conditions.”
4. Once the device is added successfully, you can customize its name. Click “Done” to access the device page.
5. Now, you can enjoy the convenience of smart automation by controlling the smart bulb from anywhere you prefer.

Troubleshooting Guide

• Issue 1: Device Fails to Connect to the APP
  • Possible Causes:
  • ZigBee products require the MPES/TUYA ZigBee gateway.
  • Check if the router connected to the gateway has internet access. Ensure the gateway’s Wi-Fi signal strength and attempt reconnection.
  • Ensure the device is within 5 meters of the ZigBee gateway and other ZigBee devices for a proper mesh network. Keep recommended distances and avoid obstructions.
  • Verify if the device is in network distribution mode.
• Issue 2: Device Turns On and Off Unexpectedly
  • Possible Reasons:
  • Check if timers, scenes, or automation settings in the App are causing the device to behave unexpectedly.
  • Verify if the device is shared with others, leading to unintended operations.
  • Power failures in the house might trigger automatic device activation during recovery.
  • Unstable power supply voltage could result in frequent device restarts. Ensure stable power input.
  • Resolution:
  • If none of the above conditions apply, reset the device to factory settings within the App. This action will remove the device from the App’s device list, clearing all related information. Reconfigure the device after resetting.
• Issue 3: Flashing Lights on Reconnecting Warm and Cold Double-Color Bulb
  • Possible Explanation:
  • Frequent switching on and off might cause the device to enter App configuration mode.
  • Resolution:
  • If the problem persists despite troubleshooting, there might be a hardware malfunction. Contact the company’s customer support for further assistance and after-sales service.

Warranty Conditions

A new product purchased in the Alza.cz sales network is guaranteed for 2 years. If you need repair or other services during the warranty period, contact the product seller directly, you must provide the original proof of purchase with the date of purchase.

The following are considered to be a conflict with the warranty conditions, for which the claimed claim may not be recognized:

• Using the product for any purpose other than that for which the product is intended or failing to follow the instructions for maintenance, operation, and service of the product.
• Damage to the product by a natural disaster, the intervention of an unauthorized person or mechanically through the fault of the buyer (e.g., during transport, cleaning by inappropriate means, etc.).
• Natural wear and aging of consumables or components during use (such as batteries, etc.).
• Exposure to adverse external influences, such as sunlight and other radiation or electromagnetic fields, fluid intrusion, object intrusion, mains overvoltage, electrostatic discharge voltage (including lightning), faulty supply or input
• voltage and inappropriate polarity of this voltage, chemical processes such as used power supplies, etc.
• If anyone has made modifications, modifications, alterations to the design or adaptation to change or extend the functions of the product compared to the purchased design or use of non-original components.

EU Declaration of Conformity

This equipment is in compliance with the essential requirements and other relevant provisions of EU directives.

WEEE

This product must not be disposed of as normal household waste in accordance with the EU Directive on Waste Electrical and Electronic Equipment (WEEE – 2012/19 / EU). Instead, it shall be returned to the place of purchase or handed over to a public collection point for the recyclable waste. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. Contact your local authority or the nearest collection point for further details. Improper disposal of this type of waste may result in fines in accordance with national regulations.

References

• Alza.cz – rychlý a pohodlný nákup odkudkoliv | Alza.cz
• Alza | Alza.co.uk
• Alza.cz – rychlý a pohodlný nákup odkudkoliv | Alza.cz
• Alza.cz – rychlý a pohodlný nákup odkudkoliv | Alza.cz
• Alza.cz
• alza.de
• alza.hu
• alza.sk

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