MOES ZHUB-HK HomeKit Wired Smart Gateway User Manual

 ZHUB-HK HomeKit Wired Smart Gateway

HomeKit Wired Smart Gateway
User Manual

Dear customer,
Thank you for purchasing our product. Please read the following instructions carefully before first use and keep this user manual for future reference. Pay particular attention to the safety instructions. If you have any questions or comments about the device,
please contact the customer line.
****www.alza.co.uk/kontakt
✆ +44 (0)203 514 4411
Importer Alza.cz a.s., Jankovcova 1522/53, Holešovice, 170 00 Praha 7, www.alza.cz

Important Safety Notice

Please refrain from disassembling, reassembling, modifying, or trying to repair the product on your own. If you encounter any problems, kindly reach out to the company’s qualified maintenance professionals for assistance. Your safety is our priority.

Specifications

Packaging

• 1× Wireless smart gateway
• 1× Instruction manual
• 1× Power cable
• 1× Adapter (optional)
• 1× Network cable

Diagram
The smart gateway serves as the central hub for ZigBee devices. Users have the ability to create and execute intelligent application scenarios by integrating additional ZigBee devices.

Indicator Lights Guide

1. Network Connection Indicator (Green)
Status:

• Steady Off: Network Disconnected
• Steady On: Network Connected
• Blinks: Data Transmission in Progress

2. Status Indicator (Green)
Configuration Status:

• Steady On: Ready for Connection
• Blinks: Accessing Learning Mode
• Steady Off: Successful Connection

Preparation Steps

1. Connect Your Mobile Phone to 2.4 GHz Wi-Fi: Make sure your mobile phone is connected to a 2.4 GHz Wi-Fi network.
2. Ensure Network Compatibility: Verify that both your smartphone and the smart gateway are connected to the same Wi-Fi network. This ensures a seamless and effective connection between your smartphone and the Smart Gateway.

Getting Ready for Use

1. Downloading the MOES App
   The MOES App offers enhanced compatibility compared to the Tuya Smart/Smart Life App. It functions seamlessly with Siri for scene control, provides widgets, and offers scene recommendations as part of its brand-new, customized service.
   (Please note: While the Tuya Smart/Smart Life App still works, we highly recommend using the MOES App.)
   https://a.smart321.com/moeswz

2. Register or Log In
   Access the Registration/Login Interface. To create an account, tap “Register” and enter your phone number to receive a verification code. Set your password after verifying your phone number. If you already have a MOES account, select “Log In” to proceed.

Adding Devices – First Method

Scan the QR code to configure the network.

Adding Devices – Second Method

• Connect the Gateway: Plug the gateway into the power supply and link it to your home’s 2.4 GHz broadband router using a cable.
• Confirm Indicator Status: Verify that the indicator light (green) remains steadily on. If it shows any other status, press and hold the reset button until the green light stabilizes.
• Ensure Mobile Phone Connection: Make sure your mobile phone is connected to the home’s 2.4 GHz broadband router. This ensures both the phone, and the gateway are on the same local area network.
• Access the App: Open the App and navigate to the “My Home” page. Click the “+” button located in the upper right corner of the screen.
• Adding Wireless Gateway (Zigbee) in MOES App: Open the “MOES” App and click the “+” button in the upper right corner of the screen. Choose “Wireless Gateway (Zigbee)” to add.

Using Apple HomeKit Service – First Method

Please Note: A device running iOS 13 or higher is required to utilize the Apple HomeKit service.

1. Ensure the MOES APP is configured with the HomeKit gateway.
2. Access the APP’s Personal Centre and select HomeKit Information.
3. Click on “Add HomeKit Device” to integrate a new HomeKit device.
4. Scan the QR code on the HomeKit accessory to initiate network pairing.
5. If unable to scan the QR code, select “I Don’t Have a Code or Cannot Scan.” Enter the 8-digit network pairing code from the QR code.
6. Congratulations! The HomeKit device has been successfully added.

Using Apple HomeKit Service – Second Method

1. Ensure MOES APP Configuration: Confirm that the MOES APP has been properly configured with the HomeKit gateway.

2. Add Accessory in Home App:
   • Open the Home app on your iPhone.
   • Tap the plus sign (+) in the upper-right corner.
   • Click “Add Accessory” and follow the application guide to add the device.

3. QR Code Pairing:
   • Scan the QR code on the HomeKit accessory to initiate pairing with the network.

4. Manual Code Entry (If Needed):
   • If you are unable to scan the QR code, tap “I Don’t Have a Code or Cannot Scan.”
   • Enter the 8-digit network pairing code displayed on the QR code for manual network pairing.

5. Confirmation of Successful Pairing:
   • After successful pairing, the HomeKit accessory will be displayed on the home screen of the Home app.

Effortless Equipment Control and Management

Following setup, you gain the power to:

1. Seamlessly Command Devices: Exercise control and management of devices directly within Home applications.
2. Voice Control via HomePod: Utilize your HomePod smart speaker to issue commands and control your devices.
3. Siri Integration: Harness the convenience of Siri to effortlessly operate your connected devices.

Moreover, your control extends beyond these basics. You can continue to:

• Device Management: Maintain control, share access with your family, and customize settings through the current application.
• Intelligent Scenarios: Set up and refine intelligent scenarios tailored to your specific needs.

Important Notes

1. Gateway Display Location: Please note that the HK ZigBee Wired Gateway won’t appear on the Home App homepage. Instead, find it under Home Settings → Home Hubs and Bridges.
2. Sub Device Addition: Remember, ZigBee sub-devices still require addition through the MOES APP for seamless integration and functionality.

Declaration of Toxic and Hazardous Substances in Electronic Products

The X-axis is labeled with “Toxic or Harmful Substance/Element,” while the Y-axis is labeled with “Device Components.”

| Lead (Pb| Mercury (Hg)| Cadmium (Cd)| Hexavaient Chromium Cr(VI)| Polybrominated  biphenyl PBB
---|---|---|---|---|---
PCB Board| 0| 0| 0| 0| 0
Housing| 0| 0| 0| 0| 0
Cable| 0| 0| 0| 0| 0

O: This symbol signifies that the content of toxic and hazardous substances in all homogeneous materials of this component falls below the maximum limit outlined in SJ/T1163-2006, which defines Concentration Limits for Certain Hazardous Substances in Electronic Information Products.
X: Conversely, the “X” symbol indicates that at least one of the homogeneous materials within this component exceeds the maximum limit stipulated by the SJ/T1163-2006 standard for toxic or hazardous substances.
The numerical figures within this label denote that the product possesses an environmental protection use period of 10 years under typical usage conditions. Additionally, certain parts of the product may feature an environmentally friendly use period marking. The duration of the environmental protection use period aligns with the number specified within the marking.

Storage

To maintain the integrity of our products, store them in a controlled warehouse environment with a temperature range of -10°C to +50°C and a humidity level not exceeding 70%RH. The storage area should be free from acid, alkali, salt, corrosive substances, explosive gases, and flammable materials. Additionally, ensure the products are shielded from dust, rain, and snow, safeguarding them against external elements and preserving their quality.

Frequently Asked Questions (FAQ)

Q1: Can gateway/router devices penetrate walls or control Zigbee devices on different floors?

While penetration through walls is possible, the specific distance depends on wall thickness and material. Moving between floors is more challenging. To address this, Zigbee repeater products can effectively expand the Zigbee communication network range, facilitating communication between devices on different floors.

Q2: What if the signal coverage of the gateway/router is poor?

Signal coverage is influenced by gateway/router placement and distance from sub- devices. For larger spaces like flats and villas, using more than two gateways/routers or adding Zigbee repeaters is advisable to enhance coverage and connectivity.

Q3: Can sub devices under different gateways be linked?

Yes, sub devices under different gateways can be linked. This linkage is supported not only through the cloud but also locally, enabling efficient sub- device interaction even when the external network is disrupted. This functionality requires at least one highperformance gateway, such as a wired Zigbee gateway, among the multiple gateways in the same LAN.

Q4: What if the sub device cannot be added to the gateway?

Ensure the sub-device is reset to the wired state. Insufficient wireless signal strength may also be a factor. Check for metal walls blocking the gateway and sub-device or highpower appliances causing interference. It's recommended to keep the distance between the gateway device and the sub-device within 5 meters and avoid obstruction by walls for optimal connectivity.

Warranty Conditions

A new product purchased in the Alza.cz sales network is guaranteed for 2 years. If you need repair or other services during the warranty period, contact the product seller directly, you must provide the original proof of purchase with the date of purchase.
The following are considered to be a conflict with the warranty conditions, for which the claimed claim may not be recognized:

• Using the product for any purpose other than that for which the product is intended or failing to follow the instructions for maintenance, operation, and service of the product.
• Damage to the product by a natural disaster, the intervention of an unauthorized person or mechanically through the fault of the buyer (e.g., during transport, cleaning by inappropriate means, etc.).
• Natural wear and aging of consumables or components during use (such as batteries, etc.).
• Exposure to adverse external influences, such as sunlight and other radiation or electromagnetic fields, fluid intrusion, object intrusion, mains overvoltage, electrostatic discharge voltage (including lightning), faulty supply or input voltage and inappropriate polarity of this voltage, chemical processes such as used power supplies, etc.
• If anyone has made modifications, modifications, alterations to the design or adaptation to change or extend the functions of the product compared to the purchased design or use of non-original components.

EU Declaration of Conformity

** This equipment is in compliance with the essential requirements and other relevant provisions of EU directives.
WEEE
** This product must not be disposed of as normal household waste in accordance with the EU Directive on Waste Electrical and Electronic Equipment (WEEE – 2012/19 / EU).
Instead, it shall be returned to the place of purchase or handed over to a public collection point for the recyclable waste. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. Contact your local authority or the nearest collection point for further details. Improper disposal of this type of waste may result in fines in accordance with national regulations.

References

• Alza.cz – rychlý a pohodlný nákup odkudkoliv | Alza.cz
• Alza | Alza.co.uk
• Alza.cz – rychlý a pohodlný nákup odkudkoliv | Alza.cz
• Alza.cz – rychlý a pohodlný nákup odkudkoliv | Alza.cz
• Alza.cz
• alza.de
• alza.hu
• alza.sk

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