Canon 4751i DX 4700 Series Imagerunner Advance Printer Owner’s Manual

imageRUNNER
ADVANCE DX
47511/4745i
4735i1/4725i Service Guide

4751i DX 4700 Series Imagerunner Advance Printer

Published by
Canon U.S.A., Inc.
One Canon Park
Melville, NY 11747
1-800-OK-CANON
E-Mail: serviceplanning@cusa.canon.com
Canon U.S.A. Homepage: http://www.usa.canon.com
Canon U.S.A. Internet e-Support Center Website: http://www.support.cusa.canon.com
Canon U.S.A. Partner Portal Website: https://partners.usa.canon.com
Distributed in the United States by Canon U.S.A., Inc.
IMPORTANT
THIS SERVICE GUIDE INCLUDES THE INFORMATION RELATING TO THE imageRUNNER ADVANCE DX 4751i, 4745i, 4735i, and 4725i.
SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY VARY SLIGHTLY FROM ACTUAL DEVICE VALUES OR THOSE FOUND IN ADVERTISING AND OTHER PRINTED MATTER.
USE OF THIS SERVICE GUIDE SHOULD BE STRICTLY SUPERVISED TO AVOID DISCLOSURE OF CONFIDENTIAL INFORMATION.
ALL PRICES LISTED ARE SUBJECT TO CHANGE WITHOUT NOTICE.
PART NUMBERS LISTED MAY BE CHANGED WITHOUT NOTICE TO REFLECT ENGINEERING REVISIONS.
REVISION HISTORY

Guide.
1| April 2020| IX-N| Includes an update to the imageRUNNER ADVANCE DX 4700 Series drum yields.
2| May 2020| All| Introduces the availability of the imageRUNNER ADVANCE DX 4745i and 4735i.
3| October 2020| I| Introduces Unified Firmware Platform V3.11 and its features.
4| March 2021| I| Introduces Unified Firmware Platform V3.12 and its features.
5| February 2022| I, III, IX| Updates NFC option to no longer being available for purchase.
6| **** April 2022| I| • Introduces Unified Firmware Platform V3.13 and its features.
• Updates the MiCard option to no longer being available for purchase.
7| September 2022| I| Updates references of the Unified Firmware Platform to the UFP Features Reference Manual.

COPYRIGHTS AND TRADEMARKS
This Service Guide is the property of Canon U.S.A., Inc.
© Canon U.S.A., Inc. 2022. All rights reserved.
Canon, imageRUNNER ADVANCE DX, and Always Ask for Canon Genuine Toner, Parts & Supplies are registered trademarks of Canon Inc. imageWARE is a registered trademark of Canon U.S.A., Inc.
All other company names and product names may be trademarks or registered trademarks of their respective owners, and are hereby acknowledged.
LEGAL NOTICES
The information contained in this Service Guide constitutes confidential information of Canon U.S.A., Inc.
Pursuant to the authorized Service Agreement with Canon U.S.A., Inc., this Service Guide is solely for reference purposes and may be used only by an authorized Service Provider of Canon U.S.A., Inc. No part of this Service Guide may be reproduced or transmitted in any form by any means, electronic or mechanical, for any purpose without the prior written consent of Canon U.S.A., Inc., except as expressly permitted herein.
Pursuant to the authorized Service Agreement with Canon U.S.A., Inc., the Service Provider agrees to indemnify Canon U.S.A., Inc. and to hold it harmless from and against all claims arising out of Service Provider’s possession, use, or misuse of this Service Guide.
As an authorized Canon dealership for the imageRUNNER ADVANCE DX 4700 Series, you agree that the imageRUNNER ADVANCE DX 4700 Series and its related hardware/software accessories will not be exported from the United States except in strict accordance with the Export Administration Regulations of the U.S. Department of Commerce and other U.S. laws and regulations controlling exports from the United States.
Canon U.S.A., Inc.
from time to time updates this online Service Guide and may modify the information and/or specifications contained in it at any time without notice. Additionally, all prices and availability dates listed herein are subject to change without notice. The latest version is available online at the Partner Portal and e-Support Websites noted above. Please make certain that you are using the latest version. Specimens of Web pages included herein are for illustration purposes only.
DISCLAIMER
NEITHER CANON NOR ITS SUPPLIERS NOR ANY AUTHORIZED SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER), LOSS OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF DATA, INCLUDING, WITHOUT LIMITATION, DATA STORED ON THE PRODUCT’S HARD DISK DRIVE, STORAGE CHARGES OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ITS SUPPLIERS OR ANY AUTHORIZED SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ITS SUPPLIERS OR ANY AUTHORIZED SERVICE PROVIDER BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND THE PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE PRODUCT NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER.

Product Overview, New Features, Configuration, and Monthly Print/Copy

Volume

A. Overview
The Canon imageRUNNER ADVANCE DX 4700 Series consists of the imageRUNNER ADVANCE DX 4751i, 4745i, 4735i, and 4725i. The imageRUNNER ADVANCE DX 4700 Series machines come standard-equipped with UFP V3.10.
The imageRUNNER ADVANCE DX 4700 Series prints in B&W (Black-and-White), and brings the following capabilities to users in a mid- to low-volume office environment:

• Prints in speeds of up to 51 ppm (pages-per-minute), 45 ppm, 35 ppm, or 25 ppm, on LTR (letter-sized) paper, depending on the model purchased.
• Standard Universal Send, ULM (Universal Login Manager)1, UFR II, PCL6, Adobe PostScript 3, PDF/XPS/TIFF/JPEG Direct Printing, Remote Operator’s Software Kit, Wireless LAN support, HDD Encryption Kit, and Scan to Word and PowerPoint  (OOXML).
• A 200-sheet (LTR) capacity, single-pass, automatic duplex, document feeder (standard on the imageRUNNER ADVANCE DX 4751i and 4745i; optional for the imageRUNNER ADVANCE 4735i and 4725i) with two-sided B&W and color scanning speeds of up to 270 ipm (images per minute), at a scanning resolution of 300 dpi.
• A 10.1” WSVGA with soft keys, flat, adjustable control panel with flick and pinch and drag-and-drop actions, similar to the technology used on smartphones. The flat control panel supports video guidance for maintenance.
• Standard 250 GB hard disk drive, with an option to expand the machine’s hard disk drive to 1 TB.
• A maximum paper size of 11 3/4” x 17” is supported. Multiple paper sources can hold a maximum of 6,350 sheets.
• Standard Remote Operator’s Software Kit, which enables the control panel screens to be emulated on a networked computer, so users (with a physical impairment, for example), can specify settings, and access the control panel remotely.
• uniFLOW Online and uniFLOW Online Exp
• An Authentication System that enables users to personalize and customize their displays, settings, and functions.
• Direct connection to the machine from mobile devices through the Wireless LAN.

1 ULM is available as a download, and the customer must have an Internet connection. To download ULM, contact a local authorized Canon dealer.

B. Unified Firmware Platform
The UFP (Unified Firmware Platform) provides a common firmware base across all imageRUNNER ADVANCE DX devices. This makes it possible to unify development, and reflect the same functions and the latest specifications in all supported imageRUNNER ADVANCE DX devices.
UFP updates are performed on a regular basis, and include new specifications and enhancements. Critical bug fix firmware updates are released as needed.
The UFP offers the following features and benefits to the imageRUNNER ADVANCE DX devices.

• Consistent firmware updates across the imageRUNNER ADVANCE DX devices in your fleet.
• New features and error fixes are applied to all imageRUNNER ADVANCE DX devices in your fleet at one time.

See the Unified Firmware Platform Features Reference Manual available on the Partner Portal and e-Support for the latest UFP release available for this model series, and the new features introduced with that release.

C. Data Backup Service
The Data Backup Service automatically backs up data to a cloud-based server that is hosted by Canon Business Imaging Online. The end-user administrator can execute the Data Backup Service. The Data Backup Service backs up the imageRUNNER ADVANCE DX Series device’s User mode settings, Address Book, Registration Settings, Quick Menu Settings, Main Menu Settings, Box Settings, Universal Data Settings, Personal Settings, and Service Mode Settings. Customer data is not backed up to the Data Backup Service, with the exception of the Address Book.
The service technician can restore the address book and settings listed above from the cloud-based server to the existing or replaced Hard Disk Drive of the imageRUNNER ADVANCE DX Series device.
Training is required for the servicing dealer to enroll in the Data Backup Service, and for the service technician to receive support from the Technical Support Center. Refer to the Canon USA’s e-Support Center Website Training Center for details.

D. Configuration
Note: All configurations shown are for reference purposes only, and are subject to change without notice. Please refer to the Dealer Price List on the Partner Portal for the most up-to-date item numbers.
Table 1 – Configuration

**imageRUNNER ADVANCE DX 4751i with the optional Inner Finisher-J1 and High Capacity Cassette Feeding Unit-B1**
imageRUNNER ADVANCE DX 4751i3, 4| 4053C002AA
imageRUNNER ADVANCE DX 4745i3, 4| 4054C003AA
imageRUNNER ADVANCE DX 4735i3, 5| 4055C002AA

imageRUNNER ADVANCE DX 4725i3, 5

| 4056C002AA

2 Part numbers are subject to change without notice.
3 Ships standard with 2 x 550-sheet Paper Cassettes, UFRII/PCL/PS Printing, Direct PDF/XPS Printing, Color Universal Send with PDF High Compression, Encrypted PDF, Digital Signature PDF (Device and User) Trace and Smooth PDF, Searchable PDF/XPS, OOXML (Scan to PPT and Word), Universal Login Manager (requires download), uniFLOW Online Express, Access Management System, HDD Data Erase, Data Encryption (FIPS-140-2), IP Sec, Encrypted Secure Print, Secure Watermark, Web Browser, Color Image Reader, Ethernet 1000Base-T /100Base-TX/10Base-T,USB 2.0/3.0 High Speed Connectivity, Wi-Fi Connectivity, Remote Operator’s Software Kit, Color Network ScanGear and Drum Unit.
4 Ships standard with Single Pass DADF-C1.
5 Choose one of following three options: Single-Pass DADF-C1, DADF-BA1, or Platen Cover Type-Y2.

Table 2 – Hardware Accessories

6 Standard on the imageRUNNER ADVANCE DX 4751i and 4745i, and optional on the imageRUNNER ADVANCE DX 4735i and 4725i.
7 Option for the imageRUNNER ADVANCE DX 4735i and 4725i only.
8 Option for scanning from the platen glass for the imageRUNNER ADVANCE DX 4735i and 4725i only.
9 The High Capacity Cassette Feeding Unit-B1, Cassette Feeding Unit-AN1 and Cabinet Type-Q cannot be installed at the same time.
10 Can only be installed in Paper Drawer 2.
11 Requires the Cassette Feeding Unit-AN1 or High Capacity Cassette Feeding Unit-B1.
12 The Staple Finisher-Y1, Booklet Finisher-Y1, Inner Finisher-J1, and Inner 2Way Tray-L1 cannot be installed at the same time.
13 Requires the Buffer Pass Unit-N1.
14 Includes one (1) staple cartridge that contains 5,000 staples.
15 Includes one (1) staple cartridge that contains 5,000 staples, and two (2) cartridges for booklet finishing that contain 2,000 staples per cartridge.
16 Requires the Staple Finisher-Y1 or Booklet Finisher-Y1.
17 Requires the Inner Finisher-J1.
18 Requires the Option Attachment Kit for Reader-A1.

Table 2 – Hardware Accessories Continued

2 Part numbers are subject to change without notice.

19 Requires the Copy Card Reader Attachment Kit-B6.
20 Cannot be installed if the Card Reader-F1 is installed.
21 If the USB Keyboard is installed, it is recommended to install the Utility Tray-B1 or Universal Keyboard Stand-A1.
22 A standalone stapler that can corner- or side-page staple for up to 50 sheets (LTR). Uses Staple-P1 (1008B001AA), which includes two (2) cartridges per case, and 5,000 staples per cartridge.

Table 3 – System Connectivity Accessories

2 Part numbers are subject to change without notice.

23 The eLAN (Electronic License Access Number) is delivered via the CNA (Canon Network Access) section of the Partner Portal.
24 Requires the optional Super G3 FAX Board-BF1.
25 Requires the Super G3 FAX Board-BF1 and Super G3 2nd Line Fax Board-BF1.
26 Cannot be installed with the Super G3 2nd Line Fax Board-BF1.
27 Cannot be installed with the Super G3 FAX Board-BF1.
28 The Voice Guidance Kit-G1 and Voice Operation Kit-D1 cannot be installed together.
29 Requires the optional Numeric Keypad-A1 and Option Attachment Kit for Reader-A1.
30 The HDD mirroring feature requires two hard drives. Either one additional 2.5 inch/250 GB HDD-N1 to go with the standard 250 GB HDD, or two 2.5 inch/1 TB HDD-P1s, which replace the standard 250 GB HDD.
31 For the HDD Mirroring function only. Cannot be used to increase storage capacity.
32 No longer available for purchase.
33 Includes the iR ADV Security Kit-AN1 for IEEE 2600.1 Common Criteria Certification. Specified configurations and settings need to be applied to the device to achieve and maintain IEEE 2600.1 CC Certification. Cannot be configured with the MEAP Web Connection Kit, Remote Fax Kit-A1, IP FAX Expansion Kit-B1, Copy Card Reader-F1, NFC Kit-E1, Connection Kit-A2 for Bluetooth LE, and some imageWARE or MEAP applications.

Table 4 – imageRUNNER ADVANCE DX Integrated Solutions

4140B764AA
imageRUNNER ADVANCE Desktop V4.3 5L with 3 Years Software Maintenance| –| 4140B765AA
imageRUNNER ADVANCE Desktop V4.3 20L with 3 Years Software Maintenance| –| 4140B766AA
imageRUNNER ADVANCE Desktop V4.3 10L NFR34| –| 4140B767AA
imageRUNNER ADVANCE Desktop V4 1L with 1 Year Software Maintenance Extension35| –| 4140B775AA
imageRUNNER ADVANCE Desktop V4 5L with 1 Year Software Maintenance Extension35| –| 4140B776AA
imageRUNNER ADVANCE Desktop V4 10L with 1 Year Software Maintenance Extension35| –| 4140B777AA
imageRUNNER ADVANCE Desktop V4 20L with 1 Year Software Maintenance Extension35| –| 4140B778AA
imageRUNNER ADVANCE Desktop V4 50L with 1 Year Software Maintenance Extension35| –| 4140B779AA
Authorized Send V7.0 (1 License)36, 37| –| 4224C009AA
Authorized Send V7.0 (10 Licenses)36 37| –| 4224C010AA
Authorized Send V7.0 (100 Licenses)36 37| –| 4224C011AA
Authorized Send V7.0 (1 License NFR)36 37 38,| –| 4224C012AA
Authorized Send to Fax V7.0 (1 License)36 37| –| 4224C014AA
Authorized Send to V7.0 Add-On Option (1 License)| –| 4224C015AA
Authorized Send V7.0 Worldox Add-On Option (1 License)| –| 4224C016AA
Authorized Send V7.0 Barcode Recognition Add-On Option (1 License)3637| –| 4224C017AA
Authorized Send V7.0 Fax Server Add-On Option (1 License)36 37| –| 4224C018AA
Direct Print and Scan for Mobile V2.3.2 1L32 36 37| –| 4164BM80AB
Direct Print and Scan for Mobile V2.3.2 NFR 132 39| –| 4164BM81AB
HDD Data Erase Scheduler V3.1.3| –| 4164BV44AC
HDD Data Erase Scheduler V3.1.3 NFR38| –| 4164BV45AC
MiCard PLUS SC32 40| –| –
AA-PRINT V1.5 Gen336| –| 4164BT59AA
AA-PRINT V1.5 1L Gen3 NFR| –| 4164BT60AA
MEAP Web Connection Kit V5.6 for DX| –| 4848B117AA
Object Generator (for AS400 Printing) License with 3 Year Maintenance41| –| 4223C001AA
Object Generator Additional 1 Year Maintenance| –| 4223C002AA

2 Part numbers are subject to change without notice.
23 The eLAN (Electronic License Access Number) is delivered via the CNA (Canon Network Access) section of the Partner Portal.
32 No longer available for purchase.
34 Licenses expire in one (1) year.
35 Software Maintenance Extensions can be purchased and registered up to 5 years in advance.
36 The Jar file can only be attained via download from http://www.canon.com/fau/downloads.
37 The software or kit must be installed via CDS.
38 Up to three (3) NFR packages per showroom location are available.
39 Only one (1) NFR package per showroom location is available.
40 Supports 35 different proximity card types. Go to Partner Portal for a complete list of supported card frequencies.
41 Software provided via e-Support

Table 5 – Supplies and Consumables

Staple-P1 (for the Inner Finisher-J1, Staple Finisher-Y1, and Booklet Finisher-Y1)43| 1008B001AA

2 Part numbers are subject to change without notice.
42 Used for booklet finishing only. Contains two cartridges per case and 2,000 staples per cartridge.
43 Used for corner and double stapling only. Contains two cartridges per case and 5,000 staples per cartridge.

E. Monthly Copy/Print Volume
The maximum print/copy monthly volume is the maximum number of pages the machine can produce within a one-month period (based on letter size paper). However, the device should not be used to produce the maximum number of pages, or a greater volume, on a consistent monthly basis.
The optimum performance range is the volume range that the equipment was intended to run on a regular basis to maintain a high-level of performance and print/copy quality.

Table 6 – Monthly Copy/Print Volume

Model| Optimum Performance Range| Maximum Monthly Copy/Print Volume
---|---|---
imageRUNNER ADVANCE DX 4751i| Approximately 5,000 to 65,000| Up to 215,000 copies/prints
imageRUNNER ADVANCE DX 4745i| Approximately 5,000 to 65,000| Up to 170,000 copies/prints
imageRUNNER ADVANCE DX 4735i| Approximately 5,000 to 45,000| Up to 135,000 copies/prints
imageRUNNER ADVANCE DX 4725i| Approximately 3,000 to 40,000| Up to 95,000 copies/prints

Hardware Accessory Options

This chapter provides an overview of the optional hardware accessories that can be attached to the machine. For more detailed information on these accessories, see “Specifications,” on p. 81.

A. Single Pass DADF-C1

• Standard equipment on the imageRUNNER ADVANCE DX 4751i and 4745i. Optional for the imageRUNNER ADVANCE DX 4735i and 4725i.
• 200-sheet capacity, LTR (20 lb bond (80 g/m2))
• Scan speed: Up to 270 ipm (LTR, B&W and color, 2-sided, in 300 dpi).

B. DADF-BA1

• Optional for the imageRUNNER ADVANCE DX 4735i and 4725i only.
• Scan speed: Up to 70 ipm (B&W and color, 1-sided, in 300 dpi). Up to 35 ipm (B&W and color, 2-sided, in 300 dpi)
• 100-sheet capacity, LTR (20 lb bond (80 g/m2))

C. Platen Cover Type-Y2

• Option for scanning from the platen glass for ADVANCE DX 4735i and 4725i only.
• Holds an original in place on the platen glass.

D. Cassette Feeding Unit-AN1

• Holds up to 550 sheets x 2 cassettes (20 lb bond (80 g/m2))
• Maximum paper size: 11 3/4” x 17”
• Paper weight: 16 to 34 lb bond (64 to 128 g/m2))
• The optional Paper Deck Unit-F1 can be attached.

E. High Capacity Cassette Feeding Unit-B1

• Holds up to 2,450 sheets x 1 cassette (20 lb bond (80 g/m2))
• Maximum paper size: LTR
• Paper weight: 16 to 34 lb bond (64 to 128 g/m2))
• The optional Paper Deck Unit-F1 can be attached.

F. Cabinet Type-Q

• Used to adjust the height of the device with the standard paper-feeding configuration.
• Cannot be installed with the Cassette Feeding Unit-AN1 or High Capacity Cassette Feeding Unit-B1.

G. Paper Deck Unit-F1

• Provides an additional paper capacity of approximately 2,700 sheets (20 lb bond (80 g/m2))
• Supports LTR-size paper only
• Supports paper weights up to 16 to 34 lb bond (64 to 128 g/m2)).
• Requires either the High Capacity Cassette Feeding Unit-B1 or Cassette Feeding Unit-AN1
• Cannot be installed with the optional Cabinet Type-Q

H. Envelope Feeding Attachment-D1

• Can only be installed in Paper Drawer 2.
• Holds up to 50 envelopes (or envelopes stacked to approximately 1.18” (30 mm) in height).

I. Staple Finisher-Y1

• Contains two trays, which hold approximately 4,875 sheets.
• Corner- or double-staples approximately 50 sheets of paper (LTR, 14 to 24 lb bond (52 to 90 g/m2)).
• Attach the optional 2/3 Hole Puncher Unit-A1 to provide hole punch capabilities.
• Requires the optional Cabinet Type-Q, Cassette Feeding Unit-AN1, or High Capacity Cassette Feeding Unit-B1.
• Supports Staple-free stapling and Staple On Demand.
• Supports paper weights up to 80 lb cover (220 g/m2).

J. Booklet Finisher-Y1

• Contains two trays, which hold approximately 4,875 sheets.
• Corner- or double-staples approximately 50 sheets of paper (LTR, 14 to 24 lb bond (52 to 90 g/m2)).
• Requires the optional Cabinet Type-Q, Cassette Feeding Unit-AN1, or High Capacity Cassette Feeding Unit-B1.
• Supports Staple-free stapling and Staple On Demand.
• Supports paper weights up to 80 lb cover (220 g/m2).
• Can saddle stitch booklets containing 20 sheets x 10 sets (22 lb bond (81 g/m2)), including one cover sheet up to 80 lb cover (220 g/m2).

K. 2/3 Hole Puncher Unit-A1

• Provides 2- to 3-hole punch capabilities for the optional Staple Finisher-Y1 or Booklet Finisher-Y1.
• Can only be attached to either the optional Staple Finisher-Y1 or Booklet Finisher-Y1.

L. Inner Finisher-J1

• Contains one tray, which holds approximately 1,000 sheets
• Corner- or double-staples approximately 50 sheets of paper (LTR, 24 lb bond (90 g/m2)).

M. Inner 2/3 Hole Puncher-C1

• Provides 2- to 3-hole punch capabilities for the optional Inner Finisher-J1.
• Can only be installed inside the optional Inner Finisher-J1.

N. Inner 2Way Tray-L1
Provides two trays with a capacity of up to 350 sheets (14 lb bond to 80 lb cover (52 to 220 g/m2)). The upper tray can hold approximately 250 sheets, and the lower tray holds up to 100 sheets.

O. Card Reader-F1

• Supports up to 1,000 departments or users.
• Performs Department ID Management automatically. Users must insert a control card to access the machine.
• Requires the optional Copy Card Reader Attachment-B6.

P. Numeric Keypad-A1

• Provides a hard alphanumeric keypad to enter characters and numbers, adjust the volume, reset the machine, and start machine operations.
• Required to use the Voice Navigation mode.

Q. IC Card Reader Box for Numeric Keypad-A1
Enables the customer to use IC cards for authentication when the optional Numeric Keypad-A1 is attached.

System Options

The functionality of the imageRUNNER ADVANCE DX 4700 Series can be expanded by installing the following system related optional accessories.

A. Copy and Print Options

1. PCL International Font Set-A1
   • Provides Andalé font support for the PCL driver.
   • Enables the user to print in four Asian languages: Japanese, Chinese, Korean, and Taiwanese.
   • Requires license activation via the LMS.

2. Barcode Printing Kit-D1
   • Provides the ability to print 1D and 2D barcodes on output.
   • Requires license activation via the LMS

B. Fax Options

1. Super G3 FAX Board-BF1
   • Provides a single line to send and receive fax documents.
   • Documents that have been created in applications can also be sent directly from a computer via a network.

2. Super G3 2nd Line Fax Board-BF1
   • Provides two lines to send and receive fax documents.
   • Requires the Super G3 FAX Board-BF1.

3. Super G3 3rd/4th Line Fax Board-AS2
   • Provides up to four lines to send and receive fax documents.
   • Requires the Super G3 FAX Board-BF1 and Super G3 2nd Line Fax Board-BF1.

4. IP FAX Expansion Kit-B1
   • Enables faxing over VoIP lines that support the T.38 Transmission Control Protocol.
   • Requires the Super G3 FAX Board-BF1.
   • Cannot be installed with the Super G3 2nd Line Fax Board-BF1.
   • Requires license activation via the LMS.

5. Remote Fax Kit-A1
   • Enables the user to share the Fax function, if there is an imageRUNNER ADVANCE DX machine (with the Remote Fax Kit installed) and another imageRUNNER ADVANCE DX machine (that has the Super G3 FAX Board-BF1 installed), on the same  network.
   • If the above condition is true, then fax documents can be sent and received remotely between the two machines.
   • The Remote Fax Kit-A1 requires license activation via the LMS.
   • The Remote Fax Kit and the Super G3 FAX Board-BF1 cannot be installed together.

C. Data Security and Wireless Options

1. iR-ADV Security Kit-AN1 for IEEE 2600.1 Common Criteria Certification
   • Enables the user to configure security settings that are required to comply with the IEEE 2600.1 standard.
   • Includes the IEEE 2600 License Certificate, Bootable CD with certified system software, IEEE 2600 User Manual CD, Installation Manual, and HDD Mirroring Kit-J1.
   • Cannot be used with the Super G3 Fax Board (2nd and 3rd/4th lines) and some MEAP applications.
   • Available later.

2. HDD Mirroring Kit-J1
   • Provides mirroring (redundancy) capabilities, only when used with an additional hard disk drive of the same storage capacity.
   • Requires two hard disk drives, either one additional 2.5inch/250 GB HDD-N1 with the standard 250 GB HDD, or two 2.5inch/1TB HDD-P1s (replaces the standard 250 GB HDD).
   IMPORTANT
   Installing the HDD Mirroring Kit (after the machine is installed and operational), requires the machine’s system software to be updated.
   This reformats the entire hard drive, and all data previously stored on the hard disk drive is deleted. Accordingly, it is strongly recommended that all of the data stored on the hard disk drive of the machine be backed up prior to installing the HDD Mirroring Kit.

3. 2.5 inch/250 GB HDD-N1
   • Required for the HDD Mirroring function when the optional HDD Mirroring Kit is installed.
   • Does not increase the overall storage capacity of the machine.

4. 2.5 inch/1 TB HDD-P1
   • Required to replace the machine’s standard 250 GB hard disk drive to increase the HDD capacity to 1 TB.
   • If the machine is configured with the optional HDD Mirroring Kit, and the 2.5 inch/1 TB HDD, an additional 2.5 inch/1 TB HDD must be added to enable the mirroring capability of the primary drive.

5. Connection Kit for Bluetooth LE
   Enables Bluetooth communication between the machine and mobile devices.

6. NFC Kit-E1
   The NFC Kit-E132 enables the customer to hold up a mobile device (with NFC capability) to the machine to print files.

32 No longer available for purchase.

D. Accessibility Options

1. Voice Guidance Kit-G1
   • Provides visually impaired users to hear voice navigation instructions when operating the machine.
   • Requires the optional Numeric Keypad-A1 and Option Attachment Kit for Reader-A1.

2. Voice Operation Kit-D1
   • Provides visually impaired users to hear voice navigation instructions when operating the machine.
   • Includes a voice recognition function, which enables the user to set various functions of the machine by using their own voice.
   • Requires the optional Numeric Keypad-A1 and Option Attachment Kit for Reader-A1.

3. ADF Access Handle-A1
   Attaches to the Automatic Document Feeder to enable seated users to open the document feeder.

Storage Capabilities

The imageRUNNER ADVANCE DX 4700 Series machines offer four built-in storage methods with flexible linkage to external systems for storing scanned documents and accessing stored files.

• Mail Box
• Advanced Box
• Network
• Memory Media

IMPORTANT

• Canon U.S.A., Inc. is not responsible for any damages caused to user data that is stored on the hard disk drive of the machine. It is the customer’s responsibility to create and maintain a data back up plan. Canon U.S.A., Inc. offers several security options to enhance document handling and storage security needs. See “System Options,” on p. 14.
• It is strongly recommended to back up the data stored on the hard disk drive.

A. Mail Box
The Mail Box is a standard data storage area that stores and handles files for printing.
The Mail Box function enables users to store files that are scanned with this machine, or data sent from a personal computer via the printer driver. The stored files can be previewed or printed anytime using the desired settings. In addition, the file format of the scanned documents can be converted into another format, such as TIFF, PDF, and JPEG, to send via e-mail using the Send function. Up to 100 mailboxes can be used, and a name or password can be set for each mailbox. In addition, various editing features are  available, such as merging separately stored files into one file, and erasing unnecessary pages from a file. Each mail box can store up to 30,000 pages.

B. Advanced Box
Advanced Box is a storage area in the machine that stores scanned documents and Microsoft Office files that can be used on a computer. There are two types of storage in the Advanced Box: the Shared Space and the Personal Space.

1. Shared Folders
   • An open access storage space. Ideal as a shared storage space by multiple users (for example, team, group, or department members).
   • Subfolders can be created.
   • Up to 1,000 files/folders (main and sub) can be saved in each level.

2. Personal Folders
   • Access is restricted to the set user only. Authentication must be set up to enable a personal folder.
   • Subfolders can be created.
   • Up to 1,000 files/folders (main and sub) can be saved in each level.

IMPORTANT
It is strongly recommended to protect the Advanced Box folders from viruses. If the user’s computer system has an antivirus system in place, add the Advanced Box folders to its list of folders to scan and protect.
Documents can be scanned with this machine, stored in the PDF, JPEG, or TIFF file format, and can also be printed on this machine at any time with the desired print settings. Starting with UFP V3.10, the user can search for files in the Advanced Box.
The Advanced Box can be opened to the public as an SMB (Server Message Block) server or WebDAV (Distributed Authoring and Versioning) server. This enables the user to access the Advanced Box from a computer, and store and share files in their native format, such as MS Word, Excel, and PowerPoint. To view and print these native format files from the Advanced Box, the user must access them via a computer.
The standard storage space for the Advanced Box is approximately 16 GB. However, the Advanced Box storage capacity can be increased to 480 GB if the optional 2.5 inch/1 TB HDD is installed.
C. Network
The imageRUNNER ADVANCE DX 4700 Series machines are equipped with a collaboration function that enables them to be connected to other imageRUNNER ADVANCE DX machines via the SMB/WebDav protocol.
When one machine is connected to another machine, a user can select an Advanced Box in the other machine (if it is on the network) to store files or print a file that is stored in the other machine on this machine.
D. Memory Media
Memory Media can be inserted into the USB port on the side of the device. A document can be scanned with this machine and stored in memory media in the PDF, JPEG, XPS, OOXML, or TIFF file format, and then the file stored in the memory media can be printed on this machine at any time with the desired print settings.
When printing files from memory media, the maximum file size is 2 GB.
Up to six (6) files on the memory media can be printed at the same time. The maximum number of files on the USB memory media that can be displayed or stored is 1,000 (including folders).

Security Features

The imageRUNNER ADVANCE DX 4700 Series machines include ab comprehensive set of security features, such as Device Authentication, Device Security, Data Security, Document Security, and Network Security.
A. Device Authentication
There are several ways to authenticate users at the device:

1. ULM (Universal Login Manager)
   ULM is a MEAP application, developed by NT-ware, which provides log in management capabilities, such as simple user authentication, Local Authentication, and Domain Authentication for Canon imageRUNNER ADVANCE DX devices. These user  authentication methods use Picture Log In, PIN Codes, or Proximity Card Log In methods to gain access to the machine. Although, ULM is a server-less authentication solution, it can also integrate with the Access Management System for advanced  security. Furthermore, ULM can be upgraded to the full uniFLOW platform, which provides mobile printing, secure printing, advanced security, and scanning workflow capabilities, along with a fully- automated statistics and reporting suite.
   NOTE
   ULM is available as a download, and the customer must have access to the Internet.

2. Department ID Management
   Register a Department ID and password for each department, and manage the machine by limiting its use to only those who enter the correct Department ID and password. Department IDs and passwords for up to 1,000 departments can be registered. Use  Department ID Management to keep track of the copy, scan, and print totals for each department. The following settings can be specified:
   -­ Turn Department ID Management ‘On’ or ‘Off’.
   -­ Register the Department ID and password.
   -­ Set page limits for scans, prints, and copies.
   -­ Set whether to use Department ID Management for the Mail Box, Send, and Network Scan functions. If the Copy function is specified, it is automatically restricted when Department ID Management is set.
   -­ Set up copy, scan, and print restrictions.

3. UA (Universal Authentication)
   A user authentication system that enables the functions of the machine and MEAP applications, to be used after being authenticated once. UA has two compatible user authentication systems (Domain Authentication and Local Device Authentication). Domain Authentication is linked to a domain controller in a Windows Active Directory environment on a network. Local Device Authentication uses a database inside the machine to authenticate users. Administrators can use one of these two systems or  both at the same time. The Access Management System is a subset of the UA system.

4. Access Management System
   The standard AMS (Access Management System) enables system administrators to restrict various Copy, Print, Scan, Mail Box, and Send functions that each user can use. Once the AMS is activated, a Function Level Log-In can be used to authenticate  sers for specific machine functions only. SSO-H must be activated to use the Log-In feature of the AMS.

5. uniFLOW Online Express
   uniFLOW Online Express comes with the following features:
   • Flexible authentication (for example, PIN Code or Card)
   • Simple document scanning (for example, Scan to My E-Mail and Google Drive)
   • Track print, copy, scan, and fax costs
   • Cloud-based infrastructure

IMPORTANT
uniFLOW Online Express only supports TLS V1.2 and earlier.
Note: To install uniFLOW Online Express, training is not required.
However, uniFLOW Online Express training is required to receive uniFLOW Online Express support from Canon’s Technical Support Center. Dealers which have taken uniFLOW Online training are automatically certified for uniFLOW Online Express. For more  information on uniFLOW Online and uniFLOW Online Express training, go to the Training section on the e-Support Center Website.
B. Device Security
The imageRUNNER ADVANCE DX 4700 Series offers several ways to protect and secure the device, as described below.

1. Verify System at Startup
   Verify System at Startup is a process that protects the device’s BIOS, firmware, and MEAP applications from unauthorized modifications.
   NOTE
   • This process is performed at every device reboot.
   • Verify System at Startup is disabled by default and, when activated, may increase the device warm-up time by 20 to 40 seconds, depending on the model.

2. SIEM (Security Information and Event Management) Integration
   Enables the device to automatically send audit logs to SIEM systems for analysis and detection of security violations. Examples of the audit logs sent via the Syslog protocol (RFC5424 and RFC5426) include those for user authentication, mailbox operation, network authentication, and print jobs. Sending audit logs via TLS encryption (RFC5425) is also supported.

3. McAfee Embedded Control
   Protects the machine’s firmware, programs, and operating system from potential threats and malware. All firmware and applications are checked against a whitelist that enables only trusted firmware and applications to launch. This helps to prevent malware, and mitigates zero-day attacks.
   NOTE
   This function is set to ‘Off’ by default, and must be set to ‘On’ within the device settings. In addition, Verify System at Startup must be set to ‘On’ within the device settings.

4. Security Policy Function
   The security policy function is used to collectively configure the security-related settings into one security policy. These settings can be protected by a dedicated password to achieve a high-level of security.
   An Administrator can implement policy settings that comply with the security policies of his/her company in the devices under his/her charge to restrict people, other than the Administrator and end users, from using functions that do not comply with the  policies, or from changing the setting values.
   The information configured in the security policy can be exported or imported by using the DCM function or the iWEMC DCM Plug-In, and can be copied to multiple devices.

IMPORTANT

• Only an Administrator, who knows the security password, can disable the Security function or Service Mode password.
• Proper management and workflows are necessary for users who use the Security Policy function, and for machines that support this function.
• If an Administrator must log on to access the machine, it is necessary to notify the service technicians and the Call Center of support of these security policies, in case the Administrators or users forget their passwords. Therefore, a service technician must  make an appointment with the Administrator, before a visit, so that the Security function can be disabled. Also, it is important to verify and establish a system to issue license keys.
• Users can also lock the Service Mode of the machine, and the Administrator must release it with their password.
• The passwords of the Administrator can be cleared from the Service Mode. However, if the Security Policy is set to restrict access to the Service Mode, then the Service Technician cannot clear passwords from the Service Mode. If the Administrator forgot  his/her password, an HDD clear (clears many Settings/Registration settings and Service Mode settings) can be performed, or the Administrator can request a new password license from a local authorized Canon dealer. It is necessary to explain to the Administrator about the risk of any security policy specified, and request to manage the passwords.

C. Data Security
The imageRUNNER ADVANCE DX 4700 Series machines offer several ways to protect and secure data. It is strongly recommended that a back up and security system is in place, along with an antivirus protection system to make sure that no data on the hard  disk drives are lost, stolen, or compromised.
There are several security methods available from Canon U.S.A., Inc.
that appropriately addresses a customer’s need for securing data. If a customer has any data security concerns, please contact the dealer for more information.

1. Customer Accessible HDD Initialization Function (Initialize All Data/Settings)
2. imageRUNNER ADVANCE DX Trusted Platform Module
3. Standard HDD Data Erase Kit
4. Standard HDD Encryption Kit
5. Optional HDD Mirroring Kit-J130
6. Standard Digital User Signature PDF
7. Standard Encrypted Secure Print

30 The HDD mirroring feature requires two hard drives. Either one additional 2.5 inch/250 GB HDD-N1 to go with the standard 250 GB HDD, or two 2.5 inch/1 TB HDD-P1s, which replaces the standard 250 GB HDD.

CAUTION
Canon U.S.A., Inc. is not liable for any damages resulting from the loss or corruption of data. (See “DISCLAIMER,” on p. ii for further details.)

1. Initialize All Data/Settings Function
   The Initialize All Data/Settings function is a standard function on all Canon devices. This setting is available in the Management Mode, to which the system administrator must authenticate. Performing this function, erases all user information on the hard  disk drive of the machine (e.g., contact information, Advance Box and Mail Box data, network settings, and image data).
   IMPORTANT
   The Initialize All Data/Settings function deletes the FAT (File Allocation Table) and overwrites the target HDD data area with “0” (zeros) one time.

2. TPM (Trusted Platform Module)
   TPM is a standard security chip (tamper resistant hardware) installed in the imageRUNNER ADVANCE DX 4700 Series machines. The TPM provides a facility for the secure generation of cryptographic keys, encrypts information stored on the internal HDD, and decrypts information read from the internal HDD. The public keys to encrypt confidential information are securely controlled by the TPM chip, and they can only be decrypted if the TPM releases the associated decryption key.
   If the HDD is removed from the machine, it will be difficult to retrieve data off that HDD since the encryption key for that data is stored in a separate location within the TPM.
   CAUTION
   Once the TPM setting is activated, if the end user fails to back up the TPM key, or if the end user loses the TPM key, it may result in permanent, unrecoverable data loss, for which Canon U.S.A., Inc. is not liable. (See “DISCLAIMER,” on p. ii for further details.)
   IMPORTANT
   • If the TPM setting is activated and the TPM chip fails, the confidential information stored on the chip can only be recovered if Canon’s service representative replaces the TPM chip and restores the original TPM key to the new chip. Immediately, back up the TPM key on a USB memory stick, after the TPM setting is activated.
   • Only the Administrator of the machine can back up the TPM key.
   • For security reasons, the TPM key can only be backed up once. Store the USB memory with the back up data in a safe place.
   • For the back up of the TPM key, it is recommended that a USB memory stick (supported system file: FAT32) with free space of 10 MB or more is used.
   • The TPM seals the hardware components associated with the data, and the data cannot be accessed unless the specific TPM key is issued by the TPM chip. Therefore, setting the TPM mode to ‘On’, may affect service procedures and service costs (if not handled properly). It is strongly recommended that the Administrator who has access to the TPM key be present for all service calls to prevent the loss of data and productivity of the machine.

3. HDD Data Erase Kit
   The standard HDD Data Erase Kit is for environments that require additional data security measures. The HDD Data Erase Kit automatically overwrites image data that is written to the hard drive following each job performed at the machine. Image data is overwritten up to three times with random data, depending on the preferences set by the system administrator. Other settings of the overwrite kit include the ability to overwrite once with null data and overwrite once with random data.
   IMPORTANT
   An increase in the amount of times the HDD Data Erase Kit overwrites data, results in a loss of job productivity.

4. HDD Data Encryption Kit
   The HDD Data Encryption Kit is standard, and is FIPS validated. The machine is equipped with the Canon MFP Security Chip 2.10, which complies with the FIPS 140-2 security standard, established by the United States government. The Canon MFP Security Chip 2.10 is certified as a cryptographic module under the CMVP (Cryptographic Module Validation Program), established by the United States and Canada, as well as the JCMVP (Japan Cryptographic Module Validation Program).

5. HDD Mirroring Kit
   The optional mirroring function provides redundancy when used with an additional hard disk drive of the same storage capacity. This preserves company data if one hard disk drive fails. For more information on the HDD Mirroring Kit, see “HDD  Mirroring Kit-J1,” on p. 16.

6. Digital User Signature PDF
   Enables the user to add a digital user signature obtained from a certificate authority to a PDF or XPS file. This enables the recipient of a PDF or XPS file to verify which user signed it.

7. Encrypted Secure Print
   The secure print software enables the user to encrypt print data sent from a computer by using the Secured Print function, and then decrypt it at the device.

D. Document Security
The imageRUNNER ADVANCE DX 4700 Series machines offer several document security modes to protect printed and distributed documents.

1. PDF Visible Digital Signature
   The PDF Visible Signatures mode enables the user to view the device signature and user signature on a PDF file. Visible digital signatures and user signatures are displayed on the first page of the PDF file to account for the origin of the document. The system administrator of the machine can set the Visible Signatures mode for all PDF documents or certain PDF documents created on the machine. This mode differentiates from the Digital Signature mode in that instead of having to access digital signature information from the document properties from the File menu, this information is displayed prominently on the first page of the document in the background, and is printed along with the document data, thereby deterring improper distribution of sensitive documents.

2. Adobe LiveCycle Rights Management ES Server Integration
   LiveCycle enables Administrators to set automatic document privileges and apply security policies by creating Policy Protected PDF files on the machine, even after document creation, using the Adobe LiveCycle Rights Management ES Server. Once a  Policy Protected PDF document is created on the machine with this feature enabled, the PDF extension in Adobe Reader, upon attempt by a user to open a protected PDF, contacts the Rights Management Server to check the latest authorized users, expiration, auditing, and watermarking policies set by the administrator. These latest policies are then enforced by that application to ensure the information in that document remains secure.
   IMPORTANT
   • To generate a PDF linked with Adobe LiveCycle Rights Management ES Server, the Adobe LiveCycle Rights Management ES Server must be licensed, pre- configured by a system administrator, and the machine must be connected to the Intranet or Internet.
   • Encrypted PDF and PDF/A-1b documents are not compatible with Adobe LiveCycle Rights Management ES Server.

3. Secure Watermark
   When Secure Watermark mode is enabled (with the standard Secure Watermark kit), the machine embeds invisible text in the background of printed or copied documents. The embedded text becomes visible when the documents are copied, alerting users to unauthorized duplication or information leakage. The embedded text can be customized in the machine settings.

4. Force Print of Recognition Information
   The machine can print identification information on all output about the current user when making prints or copies. This identifies the user who created every document, and can discourage unauthorized printing and duplication.

E. Network Security
The imageRUNNER ADVANCE DX 4700 Series machines secure network communications by using IP Address and MAC (Media Access Control) Address filters, encryption and authentication, and network port and application access control.

1. IP Address and MAC Address Filters
   IP Address Filter performs a function similar to many firewalls. It permits or rejects incoming packets from up to 16 IP addresses or ranges of IP addresses. Also, IP address filters to outbound connections can be applied. For example, if such functions as Remote Copy and Universal Send are used, system administrators can block or restrict users from sending files to specific IP addresses. This helps to minimize the risk of data being sent out of the company to systems that are not trusted.
   MAC Address Filter permits or rejects access for up to 100 MAC addresses. It is useful for environments that use DHCP (Dynamic Host Configuration Protocol) for IP address assignments. If DHCP leases expire and a new IP address is issued to a certain  system, the filter can still identify the system’s MAC address, and permit or reject access to the machine. MAC addresses can be easily added, edited, or deleted through the Remote UI. MAC Address Filter takes a higher priority than IP Address Filter, which prevents unknown systems from attacking the machine.

2. Encryption and Authentication
   TLS (Transport Layer Security) 44 protects data transferred over the network by encrypting file names and formats. The System Administrator can also add IPSec capabilities to secure Internet Protocol (IP) communications from lower layer protocols, such as TCP (Transmission Control Protocol) and UDP (User Datagram Protocol) by authenticating and encrypting each IP packet of a data stream across the Internet.
   Additionally, the imageRUNNER ADVANCE DX 4700 Series supports IEEE 802.1X, which provides port-based authentication. Authentication involves communications between a supplicant, authenticator, and authentication server. The supplicant is  authentication software on a client device. The client device (the imageRUNNER ADVANCE DX 4700 Series) needs the supplicant to provide credentials, such as user names/passwords or digital certificates, to the authenticator (a wireless access point). The authenticator then forwards the credentials to the authentication server (generally a RADIUS database) for verification. If the credentials are valid in the authentication server database, the client device can access resources located on the protected side of the network.

3. Network Port and Application Access Control
   Network Port and Application Access Control enables system administrators to set up only the necessary protocols, such as IPP, FTP, SNTP, SNMP, RAW, LPD, and others for transferring data. These protocols can be switched ON and OFF. The administrator can also disable unneeded services, protocols, ports, and the potential paths of attack so that attacks on the machine can be minimized.

44 TLS V1.3 is supported by the imageRUNNER ADVANCE DX 4700 Series; however, MEAP applications, uniFLOW, imageWARE Remote, and the CDS only support up to TLS V1.2.

Software Solutions

This chapter describes the optional software solutions that can be purchased to enhance the end user’s experience and interaction with imageRUNNER ADVANCE DX machines. The various software solutions include document management and binding software, scan management, print/output management, device security, and business workflow software.

A. Document Management and Binding Software

1. imageRUNNER ADVANCE Desktop
   A client-based device dashboard application to operate document publishing, management, and printing from an end-user’s PC. imageRUNNER ADVANCE Desktop consists of these components:
   – Desktop Browser
   – Document Binder
   – Object Layout Editor (Sub Module of Document Binder)
   – Annotation Editor
   – Variable Editor

2. imageRUNNER ADVANCE Quick Printing Tool
   The imageRUNNER ADVANCE Quick Printing Tool is a standard feature within imageRUNNER ADVANCE Desktop. The Quick Printing Tool enables the end-user to print, fax, convert documents to PDF files, or open PDF documents in Desktop Binder via a drag-and-drop action without needing to open imageRUNNER ADVANCE Desktop. The user can also monitor the status of inbound and outbound print and fax jobs, as well as apply print templates automatically, or preview documents before printing via the Desktop Binder option.

3. Therefore
   Therefore is an information management solution that enables users to securely store electronic information. Stored documents can be quickly and easily found, and customized document workflows may be created to increase efficiency and profitability. Documents that are saved to Therefore are classified by categories (the primary means of document classification in Therefore). Index data in a category is associated with each saved document.
   Therefore includes tools for keyword dictionary searching, configuration of security and permissions, and primary and backup storage. Therefore also supports document scanning with Canon multi-functional devices with its Therefore MFP Application, as well as with scanners that have ISIS/TWAIN drivers. Users may connect to Therefore by way of the Internet, or with Therefore Web Access and Mobile Access to manage documents wherever they are.

4. eCopy PDF Pro Office
   ePPO (eCopy PDF Pro Office32) is a network to desktop office scanning solution that enables end-users to create and share PDFs, edit PDF files, and convert PDF files into searchable, editable, and fully-formatted Microsoft Office or Corel WordPerfect  files. ePPO also enables the user to tag PDF files for accessibility and Section 508 compliance.

32 No longer available for purchase.

B. Scan Management Software

1. Authorized Send
   Authorized Send is a MEAP application, which enables walk-up users to distribute documents quickly and securely. Authorized Send is an adaptable solution that integrates and authenticates with a wide variety of authentication servers and enterprise systems using common protocols.
   Authorized Send permits only authorized users to scan and send documents to e-mail addresses, network file servers/folders, and fax servers. An end-user is able to specify scan settings, such as the paper size, resolution, brightness, and file format.

2. uniFLOW (Scanning)
   uniFLOW enables users to capture and compress scanned data, customize workflows for each document type or per user, and archive documents.
   IMPORTANT
   uniFLOW only supports TLS V1.2 and earlier.

3. Cloud Portal for imageRUNNER ADVANCE DX
   imageRUNNER ADVANCE DX end-users have access to Google Docs and Microsoft SharePoint Online cloud services from the machine’s UI. End-users can scan hard-copy documents into Google Docs or Microsoft SharePoint Online, as well as print  documents stored in these programs.
   To scan, store, or print documents, users need to log on to the cloud service from the touch panel display of the imageRUNNER ADVANCE DX machine—no PC or laptop is required.

4. eCopy ShareScan
   eCopy ShareScan is an enterprise-ready, office scanning software solution that enables imageRUNNER ADVANCE DX devices to turn paper documents into digital data that can be edited, managed, and stored electronically.

C. Print/Output Management Software

1. Direct Print & Scan for Mobile
   Direct Print & Scan for Mobile32 is a combination of a MEAP application that runs on an imageRUNNER ADVANCE DX device and a client mobile application that runs on certain BlackBerry smartphones, Android smartphones and tablets, and Apple iPhone and iPad devices.
   The Direct Print & Scan for Mobile32 application enables users to connect mobile devices to an imageRUNNER ADVANCE DX machine to print documents, e-mail messages, attachments, and images, as well as load scanned data from the imageRUNNER ADVANCE DX machine to their mobile device.
   32 No longer available for purchase.

2. uniFLOW
   uniFLOW is a print/output management solution that can be customized to meet the needs of an organization. uniFLOW offers an organization of any size, a way to track printing and copying costs, secure sensitive documents, and enable users to print from any available printer on the network.
   IMPORTANT
   uniFLOW only supports TLS V1.2 and earlier.

3. uniFLOW Online
   uniFLOW Online is a cloud-based secure printing and cost solution. It tracking is used to help businesses manage their print environment without having to invest in a print server infrastructure, and enables them to keep control of the full printing process.
   uniFLOW Online contains these features:
   • Flexible authentication (for example, PIN Code or Card)
   • Secure Printing
   • Send Print Jobs from Anywhere (mobile printing)
   • Simple document scanning (for example, Scan to My E-Mail, Google Drive, OCR PDF, and image enhancement)
   • Track print, copy, scan, and fax costs
   • Cloud-based infrastructure
   A trial is available at no charge, and includes all the features of uniFLOW Online. At the conclusion of the trial, and if the full uniFLOW Online solution has not been purchased, the following features will no longer be accessible:
   • Secure Printing
   • Send Print Jobs from Anywhere (mobile printing)
   • A part of Simple Document Scanning (for enhancement)
   To purchase a license of uniFLOW Online, training is required. Training is required for uniFLOW Online or the uniFLOW Online trial from Canon’s Technical Support Center. For more information on uniFLOW Online training, go to the Training section on the e-Support Center Website.
   To purchase a license of uniFLOW Online, training is required. Training is required for uniFLOW Online or the uniFLOW Online trial from Canon’s Technical Support Center. For more information on uniFLOW Online training, go to the Training section on the e-Support Center Website.
   IMPORTANT
   uniFLOW Online only supports TLS V1.2 and earlier.

4. AA-PRINT (Advanced Anywhere-Print)
   The AA-PRINT solution combines Universal Login Manager with secure anywhere printing. It is designed to provide a serverless print environment that enables end-users to print and track usage from anywhere within the network to any connected device  by submitting their respective authentication credentials.

5. EFI PrintMe
   EFI PrintMe is a cloud-based mobile print solution for the imageRUNNER ADVANCE DX Series that enables end-users to print electronic files from their mobile devices, such as smartphones, tablets, and laptops to a Canon imageRUNNER ADVANCE DX  device through the EFI PrintMe Cloud Service. Files uploaded to the EFI PrintMe Cloud Server are secured with 128-bit encryption. Walk-up end-users can print documents from the EFI PrintMe Cloud Service to a registered imageRUNNER ADVANCE DX device that is connected to the Internet.

6. Canon Mobile Printing
   The Canon Mobile Printing application provides simple mobile print functionality. The Canon Mobile Print app is available for a free download on the Apple iPhone and iPad devices, or Android smartphones and tablets, and supports a wide variety of  Canon devices.

Expanded support includes Apple AirPrint and Mopria.

D. Device Security and Management Software

1. imageWARE Enterprise Management Console and Plug-ins
   iW EMC (imageWARE Enterprise Management Console) is a Web-based network device management utility that enables IT managers to control and manage all devices installed on the network from one central location. IT managers can discover devices,  view device status, manage device settings, and notify users of device errors via e-mail.
   The capabilities of imageWARE Enterprise Management Console can be expanded by using optional plug-in applications, such as the Address Book Management Plug- In (enables an Administrator to retrieve an address book from one imageRUNNER ADVANCE DX device and deliver it to other imageRUNNER ADVANCE DX devices across the network).
   The optional plug-ins are available for IT managers and dealers through http://www.imageware.com, or to the dealer only through Canon U.S.A.’s e-Support Center Website www.support.cusa.canon.com.

2. uniFLOW Device Security & Management
   uniFLOW, the print/output management solution, includes multiple authentication methods to enable an organization to restrict machine access and functions on a per user basis. uniFLOW end-users must authenticate themselves either by entering their user name and password, or by using a smart card, proximity or magnetic card.

3. uniFLOW Serverless Secure Print
   uniFLOW Serverless Secure Print is a secure printing and follow-me printing option that utilizes the end-user’s client PC to store secure print jobs until the end-user can authenticate and release the secure print jobs at an imageRUNNER ADVANCE DX  device. The imageRUNNER ADVANCE DX device then pulls the print job from the end-user’s client PC. uniFLOW Serverless Secure Print is scalable and upgradeable to the full version of uniFLOW.
   IMPORTANT
   uniFLOW only supports TLS V1.2 and earlier.

4. imageWARE Secure Audit Manager Express
   imageWARE Secure Audit Manager Express captures and archives the contents and attributes of all jobs performed on the device. This enables Administrators to continuously track and archive network activities.

5. MEAP Web
   MEAP Web is a MEAP application that serves as an online client management tool. MEAP Web helps end-users configure and manage imageRUNNER ADVANCE DX Series hardware and software resources via the Web Access Software. MEAP Web also enables development partners to create customized applications that connect imageRUNNER ADVANCE DX devices to business applications and workflows by communicating through standard Web services and HTML protocols.

E. Business Workflow Software

1. Forms and Print Services for Salesforce
   Forms and Print Services for Salesforce32 is a cloud service that enables users to print and store reports and graphic sales data directly to their imageRUNNER ADVANCE DX machine without the need for print drivers.
   32 No longer available for purchase.

2. Enterprise Imaging Platform
   Enterprise Imaging Platform enables users to automate document and image related business processes.

Dealer Sales/Service Authorization

To obtain and maintain authorization to sell or service an imageRUNNER device, every Authorized Reseller’s location must have at least one employee who has successfully completed the appropriate imageRUNNER device-training program, and who has been certified, as described in Educational Training.

Educational Training

A. Training Program Overview
The imageRUNNER ADVANCE DX 4700 Series Online Hardware Update course identifies the universal imageRUNNER ADVANCE DX platform enhancements, Unified Firmware Platform V3.10 service-related enhancements for DX series devices, and the  hardware modifications and enhancements required to successfully service the imageRUNNER ADVANCE DX 4700 Series machines in the field.
B. imageRUNNER ADVANCE DX 4700 Series Training

1. Learning Path for New Service Technicians
   New service technicians are required to complete the learning path below to obtain certification on this product:
   Table 7 – Learning Path Courses for New Service Technicians** Course Name 45| Course Code 45**
   ---|---
   Canon Foundations Online Training| 19TCF00O
   Canon Foundations Classroom| 19TCF01C
   imageRUNNER ADVANCE 4000/4200/4500 Series Online Training| 18IRTA424500O
2. Learning Path for Technicians with imageRUNNER ADVANCE 4000 and 4200 Certification
   This training path consists of three (3) online Hardware Update courses that prepare technicians who are currently certified on the imageRUNNER ADVANCE 4000 and 4200 Series to setup and service the imageRUNNER ADVANCE DX 4700 Series  devices.
   Table 8 – Learning Path for Technicians with imageRUNNER ADVANCE 4000 and 4200 Certification** Course Name 45| Course Code 45**
   ---|---
   imageRUNNER ADVANCE DX 4500 Series Update Online Training| 18IRTA45U00O
   imageRUNNER ADVANCE 4500 III Series Update Online Training| 18IRTA45IIIUP00O
   imageRUNNER ADVANCE DX 4700 Series Online Hardware Update Training| 18IRTA47U00O
3. Recommended Training for Technicians with imageRUNNER ADVANCE 4500 III Certification
   An optional online Hardware Update course is available that prepares technicians who are currently certified on the imageRUNNER ADVANCE 4000, 4200, 4500, 4500 II, and 4500 III Series to setup and service the imageRUNNER ADVANCE DX 4700 Series devices.
   Table 9 – Recommended Training for Technicians with imageRUNNER ADVANCE 4500 III Certification** Course Name 45| Course Code 45**
   ---|---
   imageRUNNER ADVANCE DX 4700 Series Hardware Update Online Training| 18IRTA47U00O

C. Certification
Students must complete the imageRUNNER ADVANCE 4000, 4200, and 4500 Training programs successfully, and pass the final assessment exam to sell this product.
Note: Technicians with a previous certification on the imageRUNNER ADVANCE DX 4700 Series, are automatically certified on the imageRUNNER ADVANCE DX 4700 Series.
Certification includes the following devices:

• imageRUNNER ADVANCE DX 4725i/4735i/4745i/4751i
• imageRUNNER ADVANCE 4051/4251/4551i II/4551i III
• imageRUNNER ADVANCE 4045/4245/4545i II/4545i III
• imageRUNNER ADVANCE 4035/4235/4535i II/4535i III
• imageRUNNER ADVANCE 4025/4225/4525i II/4525i III

D. Who Should Attend
It is recommended that any technician responsible for installing, servicing, or supporting the imageRUNNER ADVANCE DX 4700 Series machines, and who have been certified on the imageRUNNER ADVANCE 4500 III Series machines, successfully complete the imageRUNNER ADVANCE DX 4700 Series Online Hardware Update training course.
E. Course Format
The imageRUNNER ADVANCE DX 4700 Series Online Hardware Update course is a self-paced online course, which requires approximately 60 minutes to complete.
F. Training Facilities
The online course is located in the e-Learning center on the Canon USA e-Support Center Website: http://www.support.cusa.canon.com. Certification maps on the e-Support Center Website provide easy access to the training.
This online course can be conducted at any dealer facility that is suitable for online student learning.
G. Course Equipment

• Windows 7 or higher
• Google Chrome (recommended) or Microsoft Internet Explorer 8 or higher
• imageRUNNER ADVANCE DX 4751i device (recommended)

H. Service Materials
The materials required for the imageRUNNER ADVANCE DX 4700 Series Online Hardware Update course are listed in the table below.
Table 10 – Service Materials

from the e-Support Center Website
**** Parts Catalog

I. uniFLOW Online Training
The uniFLOW Online eLearning course prepares technicians with the knowledge required for setting up and configuring uniFLOW Online in the field.
Note:

• Service technicians, who have completed the uniFLOW Online training, are entitled to live, phone-based support through the Canon USA TSC.
• uniFLOW Online training provides certification for uniFLOW Online and uniFLOW Online Express.

J. uniFLOW Online Express Training
The uniFLOW Online Express eLearning course prepares technicians with the knowledge required for setting up and configuring uniFLOW Online Express in the field.
Note:

• Service technicians, who have completed the uniFLOW Online or uniFLOW Online Express training, are entitled to live, phone-based support through the Canon USA TSC.
• uniFLOW Online Express training does not provide certification for uniFLOW Online.

K. Data Backup Service Training
The Data Backup Service eLearning course prepares technicians with the knowledge required for setting up and configuring the Data Backup Service in the field. Training is required, so that the servicing dealer can enroll in Data Backup Service. Service  technicians who complete the Data Backup Service training are entitled to live, phone-based support through the Canon USA TSC.

Servicing Notes

A. Power and Plug Requirements
Canon USA strongly suggests dedicated and properly grounded outlets be provided for the imageRUNNER ADVANCE DX 4700 Series devices.
The imageRUNNER ADVANCE DX 4700 Series devices require a NEMA 5-15 receptacle for proper operation. Before installation, confirm that the proper dedicated NEMA receptacles are available for these devices.
Table 11 – Main Unit Power and Plug Requirements
imageRUNNER ADVANCE DX 4700 Series with the Optional High Capacity Cassette Feeding Unit-B1 Table 12 – Power Requirements for the Main Unit and Optional Accessories

Part or Accessory| Power Supply| Power Supply Cord/Plug Specifications| Length of Power Cord
---|---|---|---
Main Unit| 1-120 V/15 A outlet| NEMA 5-15| 8.5’ (2.6 m)
Single Pass DADF-C1| From the main unit| —| —
DADF-BA1| From the main unit| —| —
Paper Deck Unit-F1| From the main unit| —| —
Cassette Feeding Unit-AN1| From the main unit| —| —
High Capacity Cassette Feeding Unit-B1| From the main unit| —| —
Staple Finisher-Y1| From the main unit| —| —
Booklet Finisher-Y1| From the main unit| —| —
Buffer Pass Unit-N1| From the main unit| —| —
External 2/3 Hole Puncher Unit-A1| From the main unit| —| —
Inner Finisher-J1| From the main unit| —| —
Inner 2/3 Hole Puncher-C1| From the main unit| —| —
Card Reader-F1| From the main unit| —| —

IMPORTANT

• We recommend an additional standard 120V/15 A outlet for service tools, such as a laptop computer or vacuum that may be used when servicing or configuring the machine.

• Use only dedicated and properly grounded outlets for the main unit. It is also strongly suggested to use dedicated and properly grounded outlets for each optional accessory. Do not use extension cords. The ground connection serves to provide the internal  electronics with a reference voltage. Faulty or poor ground sources will cause this reference voltage to fall into a range that no longer serves as a reliable reference voltage. The internal logic and programming of the imageRUNNER ADVANCE DX 4700  Series machines will not perform reliably because there is an insufficient difference between the internal operating signal voltages and the poor ground reference signal.
  A qualified electrician can measure and provide the ground source that the imageRUNNER ADVANCE DX 4700 Series machines or any computer controlled office equipment requires.

• Before installation, confirm that all necessary receptacles are available.

B. Installation Space Requirements
The installation site must provide enough space for unrestricted operation, maintenance work, and proper ventilation. The machine dimensions are in diagrams on the following pages. Every attempt should be made to install the equipment in a room that allows for the proper servicing and maintenance of the equipment, and ensures that issues, such as ventilation, odors, and dust accumulation are not a concern.
IMPORTANT

• Keep the back of the machine at least 4” (100 mm) away from a wall, and make sure that approximately 19 3/4” (500 mm) of space is left around the front, left, and right sides of the machine for the proper servicing of the equipment.
• The floor must be level (with no bows) and flat for the stabilization and support of the machine.

Table 13 – Installation Space Requirements

C. Estimated Installation Times
The table below indicates the estimated length of time needed to install the main unit and optional accessories from the time the machine is unpacked to when it is installed, and then calculated from the average amount of labor hours. The estimated installation  times are based on up to two (2) experienced technicians.
Table 14 – Estimated Installation Times

Copy Card Reader-F1 (Including the Copy Card Reader Attachment Kit-B6 and Option Attachment Kit for Reader-A1)| 22 minutes
Voice Guidance Kit-G1 and Option Attachment Kit for Reader-A1| 21 minutes
Voice Operation Kit-D1 and Option Attachment Kit for Reader-A1| 27 minutes
2.5 inch/250 GB HDD-N1 and Mirroring Kit-J1| 27 minutes
2.5 inch/250 GB HDD-N1| 15 minutes
2.5 inch/1 TB HDD-P1| 5 minutes
HDD Mirroring Kit-J1| 15 minutes
IC Card Reader Box for Numeric Keypad-A1| 17 minutes
Numeric Keypad-A1| 14 minutes
NFC Kit-E132| 17 minutes
Connection Kit-A2 for Bluetooth LE| 6 minutes

32 No longer available for purchase.

D. Serviceability
The imageRUNNER ADVANCE DX Series products are designed to improve serviceability, quality, and deliver lower service costs, which result in increased dealer service profitability.
Enhanced serviceability, as part of the overall design of the imageRUNNER ADVANCE DX Series products, enables a reduction in the time required to service the machine’s major components. Access to common parts and frequently- used components has been improved to enable technicians to perform tasks more efficiently.
In addition, technology improvements and the FRU (Field Replaceable Unit) Program have reduced parts pricing, improved the cost per copy, and reduced the price of the fixing roller.
Finally, the use of Remote Services provides the dealership with remote meter reading and service monitoring capabilities using imageWARE Remote, as well as the ability to maintain up-to-date machine firmware downloads remotely and unobtrusively by using the CDS. All of these factors combined, helps to reduce the overall cost per copy, and enables competitive suggested maintenance pricing and favorable margins.
E. Remote Services
Remote support services consist of imageWARE Remote, the CDS (Content Delivery System), and the Remote Services Suite tools.

1. imageWARE Remote
   imageWARE Remote is a service that collects page counter, service parts counter, and alarm, jam, and error code data from Canon devices with the eRDS (Embedded Remote Diagnostic System).
   The eRDS enables a device to transmit counter and error code data to a UGW (Universal Gateway) database that the dealership can retrieve via a Web portal. imageWARE Remote provides the following benefits to customers:\
   • The ability to communicate meter counter information to the UGW database for review by your dealership.
   • The ability to communicate device alarm, jam, and error alert notifications to the UGW database. The notification settings can be adjusted by your dealership within the UGW.
   • The ability to schedule a firmware download via the CDS (Content Delivery System).
   The RDS plug-in retrieves meter readings, select service alerts, and supplies usage data from up to 1,000 Canon printers, Canon multifunction devices, and third-party devices. These devices use the standard printer MIB (Management Information Base) to  transmit the collected data directly to the UGW database. In addition, the plug-in can register devices to the UGW database.
   The dealership can retrieve the meter reading and service alert data via a Web portal, or use an optional integrated application to communicate the data to the dealership’s back-end device management system.
   The RDS plug-in offers the benefits described below:
   • Retrieve meter readings for billing, which reduces the need for an on-site meter read or a phone call to the customer to read the meters.
   • Anticipate part requirements by monitoring the imageRUNNER ADVANCE DX device meter readings. Monitoring the page counter and service part counter data, the service technician can anticipate when a part requires replacement, and have the part available during the next scheduled service visit.
   • Investigate machine issues before visiting the customer site by monitoring service alerts. The notification settings can be adjusted by your dealership within the Web Portal or an integrated application.
   • This enables the service technician to visit the customer with service alert information and necessary parts, thereby, reducing revisits by the service technician.
   • Resolve simple issues over the phone, which reduces the need for an on-site service visit.
   • Schedule firmware downloads to one or more imageRUNNER ADVANCE DX devices via the CDS (Content Delivery System), which reduces the need for an on-site firmware upgrade.
   IMPORTANT
   imageWARE Remote only supports TLS V1.2 and earlier.

2. Content Delivery System
   The CDS is Canon’s next generation system for the delivery and installation of firmware and MEAP (Multifunction Embedded Application Platform) applications to imageRUNNER ADVANCE DX devices. The advantages of the CDS include reduced service costs (labor and travel), and improved first-call resolution. Another benefit is that the latest version of firmware is always available to download and install on the imageRUNNER ADVANCE DX devices.
   The CDS provides users the option to download select MEAP applications (.jar files and license files), select client applications, and related manuals from the CDS Website (http://www.canon.com/fau/downloads). However, the value of using the CDS is realized when updating multiple imageRUNNER ADVANCE DX devices. You can save up to 40 minutes per machine for machine preparation and application downloading and installation.
   IMPORTANT
   The Content Delivery System only supports TLS V1.2 and earlier.
   There are three methods which helps you to deliver firmware updates and applications to imageRUNNER ADVANCE DX devices:
   Table 15 – CDS Firmware Delivery Methods****

Method| Download Firmware| Install Firmware| Frequency| Cost Savings
---|---|---|---|---
| Scheduled Update
(at device)| Automatic| Automatic| Recurs periodically| Full, automatic and unattended firmware updates after an initialone-time setup (fewerthan 5 minutes).
| Remote Update via
UGW + CDS| Up to 13 hours to 7
days in advance| Automatic| One time as scheduled| Eliminates technician visits.
Reduces the duration of a technician’s visit.
Manual
| On Demand Update
(at device)| Up to 7 days in advance| Automatic| One time as scheduled| Full, automatic and unattended firmware
updates after configuring (fewer than 5 minutes).
Requires a technician visit every time the firmware must be updated.
Manual| One time on demand

a. Method A – On-Site Scheduled Update
The On-site Scheduled Update method ensures that the device always has the latest version of firmware installed. After a one-time setup by a service technician, the imageRUNNER ADVANCE DX machine automatically downloads and installs new firmware as it becomes available. No further technician visits are required to update firmware.
b. Method B – Remote Update
The Remote Update method enables the dealership to arrange a scheduled firmware download to the imageRUNNER ADVANCE DX from the UGW, or it provides the option for a service technician to visit the site and upgrade the most recent firmware at the machine.
c. Method C – On Demand Update
The On Demand Update method provides the service technician with access to the most recent version of firmware on demand at the device. The technician also has the ability to schedule firmware installs. A service technician must visit the site every time  the firmware must be updated; however, the technician does not need to maintain a library of firmware versions.
Notes:
• To utilize the CDS on an imageRUNNER ADVANCE DX, the device must have access to the Internet. The service technician should perform a communications test from the Service Mode of the device to validate the device’s ability to communicate to the  CDS Distribution Server.
• When using the Remote Update method, the service technician must enable eRDS and the CDS UGW switch on all imageRUNNER ADVANCE DX devices. In addition, the devices must be registered on the UGW. For more information on registering devices on the UGW, see the documentation that came with imageWARE Remote.
• The CDS Instruction Manual includes conditions for use and acceptance of the CDS Service. It also contains language to help the customer understand the conditions for use and acceptance of the third-party software that is embedded in the hardware. (These conditions are also addressed in the Limited Warranty for Embedded Software.)
• The Content Delivery System Software Solutions Guide (available on Canon USA’s Partner Portal and e-Support Websites), contains additional language that Canon USA recommends your dealership include in the Maintenance Agreement with your customers as it pertains to the use of the CDS service.

Remote Services Suite
The Remote Services Suite provides Web access to some of the more frequently-used UGW functions and status reports. The tools included in the suite are UGW SnapShot V2.0 and Device Management Tools V1.0.
The Remote Services Suite tools provide:
• Mobile-friendly, simplified device status and information reports
• Simpler device registration, that includes bulk registration of multiple machines in one upload operation
• Ability to share credentials between e-Support and UGW
a. UGW SnapShot
SnapShot is a Web application for use on desktop PCs and mobile devices. SnapShot provides the ability to query device information from the imageWARE Remote UGW.
SnapShot is designed to perform the following functions:
• Display detailed device information, including counters, consumable statuses, firmware version, and events.
• Display summary screens of devices that are assigned to a specific customer.
b. Device Management Tool
The Device Management Tool is a Web application that replaces the Device Upload Tool for registering, managing, and unregistering devices in the UGW.
The Device Management Tool is designed to perform the following functions:
• Create customer profiles and contract information
• Register devices to a customer, either individually or in quantity
• Unregister devices from a customer, either individually or in quantity

F. Device Configuration Management
There are two tools to help a System Administrator manage device configuration settings from device to device, and they are standard tools on the imageRUNNER ADVANCE DX 4700 Series: DCM (Device Configuration Manager) and Device Migration Navigator.

1. DCM (Device Configuration Manager)
   The DCM reduces the installation time for a new or replacement imageRUNNER ADVANCE DX device by exporting the user modes and service modes from the current device, and then importing them to a new or replacement device.
   The settings can be imported and exported from the current device via the Remote UI or the Device Information Delivery Settings function, or via the Service Mode to USB memory media. For more information on the DCM, see the imageRUNNER  ADVANCE DX 4700 Series Service Manual.

2. Device Migration Navigator
   The Device Migration Navigator is an application that helps the service technician select the best migration tool (Remote UI or USB memory media) to transfer device settings based on the source device, destination device, and the settings that need to be  transferred.
   The Device Migration Navigator delivers a printable report that shows the service technician the tools to use, the migration procedure, and the migration limitations. It is also available at no charge from CUSA’s e-Support Website Download Center.
   Note: The Device Migration Navigator is only used to transfer device settings. It is not used to back up or restore RAM data

G. LMS (License Management System)
To activate optional software programs, you must obtain a license through the LMS server. This replaces the need for additional hardware or dongles to activate new software.
The LMS is a server-based software license program. All purchased software application packages contain a license access number certificate with the documentation. The dealer must enter the license access number and the imageRUNNER ADVANCE DX  device’s serial number into the LMS server to generate a license key. The URL to access the LMS server is: http://www.canon.com/lms/ir/. If there are activation or installation issues, contact the Technical Support Center. Be prepared to provide the product’s serial number, license access number, and license key.

Notes:

• The license access number comes with the software. Keep the license access number in a secure location, as it cannot be replaced if it is lost.
• The machine’s serial number can be found on the Counter Check screen on the machine’s UI.
• Activated software programs are not impacted by normal service activity.

H. Content Delivery System Website
The CDS Website enables end-users to download, install, and activate select MEAP applications (.jar and license files) via the imageRUNNER ADVANCE DX device directly, without the need to go through the LMS and Service Management Service.
To manage licenses, register, and install MEAP applications, you can access the CDS directly from the imageRUNNER ADVANCE DX device’s touch panel display, enter the LAN (License Access Number) of the MEAP application when prompted, and then follow the instructions on the touch panel display to install and register the MEAP application.
Some MEAP applications include a Software License Agreement to which you must agree before you can complete the installation and registration process.
Additionally, you can download select client applications and related manuals from the CDS Website located at: http://www.canon.com/fau/downloads. If there are activation or installation problems, contact the Technical Support Center, and provide the product’s serial number and LAN.

I. Recommended System Engineer Requirements
An SE (System Engineer)46 is recommended to work with Canon’s software solutions and networked devices, and should have the following basic job functions:

• Systems integration (pre-sales, Professional Services, and post-sales)
• Installation
• Education of customers and dealership personnel
• Troubleshooting

To perform the above tasks successfully, it is crucial that the SE have strong Software solutions. IT infrastructure and working knowledge in:

1. The major computer platforms (PC- and Mac-based)

2. Computer hardware (including cabling)

3. Computer software (including drivers (PCL, PS, UFRII))

4. Operating systems:
   – Windows 7, 8, 10
   – Mac OS
   – Linux
   – VMware virtualization

5. Server Operating Systems:
   – Windows 2008, 2012
   – Mac OS X Server

6. Protocols:
   – TCP/IP
   – SSL
   – Active Directory

7. Printing (drivers, processors, spoolers, and queues)

8. Scanning

It is also important that the SE have computer skills and working knowledge in:

• Other computer platforms (mainframe and UNIX)
• Remote Support Tools

The Education/Training of a successful Canon dealership’s SE include:

1. CompTIA A+, CompTIA Network+, and MCP (Microsoft Certified Professional)
2. Two years of experience as a computer technician, Network Administrator, or related software support position
3. A degree in Computer Science or Networking Technology, and two years of experience in the above areas

46 An SE (System Engineer) is a professional title often used by hardware vendors for individuals who perform systems related tasks, such as analysis, design, and programming. System Engineers are also often involved in pre-sales activities.

J. Firmware Upgrades Using the Service Support Tool
The latest version of the SST (Service Support Tool) is available via Canon’s e-Support Center Website (http://www.support.cusa.canon.com) for upgrading the following system components:

• System Software stored on the HDD
• Firmware for the optional Staple Finisher-Y1, Booklet Finisher-Y1, and External 2/3 Hole Puncher-A1
• MEAP Contents
• Language
• HDD Format
• RUI (Remote User Interface) stored on the HDD
• BootROM stored on a FDIMM (Flash Double Inline Memory Module) on the Main Controller PCB (Printed Circuit Board)

The imageRUNNER ADVANCE DX 4700 Series devices support firmware downloads from the SST, a USB memory stick, and the CDS. When the hard disk drive is replaced, the SST is used to format the new HDD and load software.
IMPORTANT

• The imageRUNNER ADVANCE Security Kit-AN1 for IEEE 2600.1 Common Criteria Certification ships with certified device firmware to enable the imageRUNNER ADVANCE DX 4700 Series machines to be IEEE 2600.1 certified.
• Once the imageRUNNER ADVANCE Security Kit-AN1 for IEEE 2600.1 Common Criteria Certification is installed, you can only upgrade imageRUNNER ADVANCE DX 4700 Series machines with firmware versions certified for the IEEE standard 2600.1-2009. Upgrading to non-certified firmware invalidates the IEEE standard 2600.1 certification, although the machine will continue to operate properly.

L. Hard Disk Drive Handling
The imageRUNNER ADVANCE DX 4700 Series machines use an HDD (Hard Disk Drive) for storing firmware and image data. The HDD is easily affected by shock, vibration, and static charge. Therefore, its handling requires special care. When transporting an HDD, which is available as a service part, it must be kept in its original package until it is installed in a machine.
CAUTION
Canon USA or any of its affiliates or dealers are not liable for any damages for loss of data received or stored on the hard disk, including loss arising from lost opportunity to use such data, even if Canon is informed of the possibility of such damages. Therefore, it
is recommended to not permanently store data on the HDD without having secured copies or printouts of such data. (Review the terms of the product’s Limited Warranty for more details.)
IMPORTANT
If an HDD must be replaced due to a fault, all MEAP application files stored on it will be lost, requiring all applications and their license files to be reinstalled, in addition to replacing the HDD. Refer to the imageRUNNER ADVANCE DX 4700 Series Service Manual for further details.
M. Special Tools, Solvents and Oils
In addition to the standard tools used to service these devices, a service technician should also carry special tools to maintain the machine, and carry specific solvents and oils for the cleaning and lubrication of key components of the machine.
For more information on the special tools, solvents, and oils, see the imageRUNNER ADVANCE DX 4700 Series Service Manual.
N. Consumables
Consumables are all products and materials that are consumed with regular use and cannot be reused. Such consumables include but are not limited to, paper, chemicals, and toner.
A number of factors are considered to determine the approximate yield expectancy of a consumable item, including paper size and the amount of coverage per page.
Note: All consumables shown in the table below are estimates for reference purposes only, and are subject to change without notice.
Table 16 – Main Unit Consumables List

Description| Part Number 2| Quantity| Estimated Life (copies/prints) 47| Remarks
---|---|---|---|---
GPR-57
Drum Unit| 4751i| 0475C003AA| 1| Approximately 346,000| Based on 6% toner coverage.
4745i| Approximately 322,000
4735i| Approximately 277,000
4725i| Approximately 319,000
GPR-57
Black Toner| 4751i| 0473C003AA| 1| **** Approximately 42,100
4745i
4735i
4725i

2 Part numbers are subject to change without notice.
47 Value is based on LTR paper. Estimated average values in the field are based on data from the supplier. Data is subject to change, depending on many factors, including, without limitation, the monthly copy volume, environment, type of image printed, type of media used, and how the customer handles the equipment.

O. Consumable Parts
Consumable parts are defined as those parts having a limited life that will be reached during a customer’s specific machine operation, and should then be replaced as needed. Examples of consumable parts include, but are not limited to, feed rollers and cleaner blades.
An estimated consumable parts list is provided in the table below to assist in the initial parts/supplies planning. A consumable part’s life expectancy is directly related to usage factors, such as paper size, paper quality, environment, usage application, and  machine maintenance. Therefore, consumable parts do not have a warranty, and Canon USA cannot guarantee a minimum life.
Note: All consumable parts shown in the table below are for reference purposes only, and are subject to change without notice.
Table 17 – Main Unit Consumable Parts List

Description| Part Number 2| Quantity| Estimated Life 47| Remarks
---|---|---|---|---
Transfer Roller| FE8-2935-000| 1| 300,000 pages|
Separation Static Eliminator| FM3-9296-000| 1| 240,000 pages|
Developing Assembly| FM1-J148-000| 1| 500,000 pages|
Multi-Purpose Tray Pickup Roller| FL3-1352-000| 1| 150,000 sheets|
Multi-Purpose Tray Separation Pad| FL3-3469-000| 1| 150,000 sheets|
Fixing Assembly| FM1-J020-000| 1| 240,000 pages| For the imageRUNNER ADVANCE DX 4751i
FM1-J023-000| 1| **** 240,000 pages| For the imageRUNNER ADVANCE DX 4745i/4735i/4725i
Pickup Roller (Cassettes 1 and 2)| FB6-3405-000| 1 each| 150,000 sheets|
Feed Roller (Cassettes 1 and 2)| FC0-5080-000| 1 each| 150,000 sheets|
Separation Roller (Cassettes 1 and 2)| FC6-6661-000| 1 each| 120,000 sheets|
Waste Toner Container| FM3-9276-000| 1| 80,000 pages| Based on 6% toner coverage

2 Part numbers are subject to change without notice.
47 Value is based on LTR paper. Estimated average values in the field are based on data from the supplier. Data is subject to change, depending on many factors, including, without limitation, the monthly copy volume, environment, type of image printed, type of media used, and how the customer handles the equipment.

Table 18 – Single Pass DADF-C1 Consumable Parts List

Description| Part Number 2| Quantity| Estimated Life 47| Remarks
---|---|---|---|---
Pickup Roller Unit| FM1-T417-000| 1| 80,000 sheets| User-replaceable with the ADF Maintenance Kit DR-205 (Part Number: FM2-A273)
Separation Roller| FM1-T423-000| 1| 80,000 sheets
Stamp| FC7-5465-000| 1| 7,000 times| Replace when the stamp gets too light.

2 Part numbers are subject to change without notice.
47 Value is based on LTR paper. Estimated average values in the field are based on data from the supplier. Data is subject to change, depending on many factors, including, without limitation, the monthly copy volume, environment, type of image printed, type of media used, and how the customer handles the equipment.

Table 19 – DADF-BA1 Consumable Parts List

Description| Part Number 2| Quantity| Estimated Life 47| Remarks
---|---|---|---|---
Pickup Roller Unit| FM1-D470-000| 1| 80,000 sheets| User-replaceable with the ADF Maintenance Kit DR-202 (Part Number: 4Y8-3044)
Separation Roller (DADF)| FM1-D471-000| 1| 80,000 sheets
Left Hinge| FE3-5484-000| 1| 150,000 times|
Stamp| FB5-9410-000| 1| 7,000 times| Replace when the stamp gets too light.

2 Part numbers are subject to change without notice.
47 Value is based on LTR paper. Estimated average values in the field are based on data from the supplier. Data is subject to change, depending on many factors, including, without limitation, the monthly copy volume, environment, type of image printed, type of media used, and how the customer handles the equipment.

Table 20 – Cassette Feeding Unit-AN1 Consumable Parts List

Description| Part Number 2| Quantity| Estimated Life 47| Remarks
---|---|---|---|---
Pickup Roller (Cassettes 3 and 4)| FB6-3405-000| 1 each| 150,000 sheets|
Feed Roller (Cassettes 3 and 4)| FC6-7083-000| 1 each| 150,000 sheets|
Separation Roller (Cassettes 3 and 4)| FC6-6661-000| 1 each| 120,000 sheets|

2 Part numbers are subject to change without notice.
47 Value is based on LTR paper. Estimated average values in the field are based on data from the supplier. Data is subject to change, depending on many factors, including, without limitation, the monthly copy volume, environment, type of image printed, type of media used, and how the customer handles the equipment.

Table 21 – High Capacity Cassette Feeding Unit-B1 Consumable Parts List

Description| Part Number 2| Quantity| Estimated Life 47| Remarks
---|---|---|---|---
High Capacity Cassette Pickup Roller| FL0-4002-000| 1| 500,000 sheets|
High Capacity Cassette Feed Roller| FL0-2885-000| 1| 500,000 sheets|
High Capacity Cassette Separation Roller| FL0-1674-000| 1| 5 00,000 sheets|

2 Part numbers are subject to change without notice.
47 Value is based on LTR paper. Estimated average values in the field are based on data from the supplier. Data is subject to change, depending on many factors, including, without limitation, the monthly copy volume, environment, type of image printed, type of media used, and how the customer handles the equipment.

Table 22 – Paper Deck Unit-F1 Consumable Parts List

Description| Part Number 2| Quantity| Estimated Life 47| Remarks
---|---|---|---|---
Pickup Roller| FL0-4500-000| 1| 1,000,000 sheets| Replace based on the actual number of papers fed.
Separation Roller| FC0-9631-000| 1| 1,000,000 sheets
Feed Roller| FC0-9450-000| 1| 1,000,000 sheets

2 Part numbers are subject to change without notice.
47 Value is based on LTR paper. Estimated average values in the field are based on data from the supplier. Data is subject to change, depending on many factors, including, without limitation, the monthly copy volume, environment, type of image printed, type of media used, and how the customer handles the equipment.

Table 23 – Inner Finisher-J1 Consumable Parts List

Description| Part Number 2| Quantity| Estimated Life 47| Remarks
---|---|---|---|---
Staple Unit| FM1-N381-000| 1| 500,000 times|
Staple-Free Staple Unit| FM1-C429-000| 1| 30,000 times|

2 Part numbers are subject to change without notice.
47 Value is based on LTR paper. Estimated average values in the field are based on data from the supplier. Data is subject to change, depending on many factors, including, without limitation, the monthly copy volume, environment, type of image printed, type of media used, and how the customer handles the equipment.

Table 24 – Booklet Finisher-Y1, Staple Finisher-Y1, and 2/3 Hole Puncher Unit-A1 Consumable Parts List

Description| Part Number 2| Quantity| Estimated Life 47| Remarks
---|---|---|---|---
Staple Unit| FM1-L281-000| 1| 500,000 times|
Stitcher Unit| FL0-6966-000| 1| 100,000 times| For the Booklet Finisher only
Staple-Free Staple Unit| FM1-K422-000| 1| 30,000 times|
Stacking Tray Torque Limiter| FE3-9778-000| 2| 200,000 sheets|
Paddle Unit| FE3-6957-000| 4| 1,000,000 sheets|
Stack Delivery Lower Roller Clutch| FK4-1312-000| 1| 1,000,000 sheets|
Escape Feed Clutch| FK4-1312-000| 1| 1,000,000 sheets|
Static Eliminator (Stacking Tray Delivery Assembly)| FL0-5052-000| 1| 1,000,000 sheets|
Static Eliminator (Escape Delivery Assembly)| FL0-5056-000| 1| 1,000,000 sheets|
Static Eliminator (Saddle Delivery Assembly)| FL0-2207-000| 2| 1,000,000 sheets| For the Booklet Finisher only
Puncher Unit| ˗| 1| 1,000,000 times| Set as a part only.

2 Part numbers are subject to change without notice.
47 Value is based on LTR paper. Estimated average values in the field are based on data from the supplier. Data is subject to change, depending on many factors, including, without limitation, the monthly copy volume, environment, type of image printed, type of media used, and how the customer handles the equipment.

P. Periodic Replacement Parts
Some parts of the machine must be maintained and replaced periodically to ensure a specific level of machine performance. These parts can affect the performance of the machine once they fail, even if there is no external change or damage. Whenever possible, plan to replace these parts during a scheduled service visit.

Table 25 – Periodic Replacement Parts List

Description| Part Number 2| Quantity| Estimated Life 47| Remarks
---|---|---|---|---
Air Filter| FC0-3078-000| 2| 240,000 pages|

2   Part numbers are subject to change without notice.
47 Value is based on LTR paper. Estimated average values in the field are based on data from the supplier. Data is subject to change, depending on many factors, including, without limitation, the monthly copy volume, environment, type of image printed, type of media used, and how the customer handles the equipment.

Q. Periodic Maintenance
The parts in the table below must be cleaned or adjusted periodically to ensure a specific level of machine performance. Clean or adjust the parts at the interval specified below.

Notes:

• If you have used solvent to clean a part, make sure to wait until the part is completely dry before placing it back into the machine.
• Unless otherwise instructed, do not use a wet cloth.

Table 26 – Periodic Maintenance List – Main Unit

come off, wipe with alcohol.
Pre-Registration Guide
(Static Elimination Fabric)| —| Clean| —| Wipe with a dry, lint-free cloth.
Air Filter| —| —| Replace|

Table 27 – Periodic Maintenance List – Reader

As Needed
Front and Back sides of the Platen Glass (Large)| Clean| Wipe with a dry cloth when soiling is significant. (Including the back side of the White Plate)
Front and Back sides of the Platen Glass (Small)| Clean
Scanning Mirrors (1 to 5)| Clean| Wipe with a dry, lint-free cloth.

Table 28 – Periodic Maintenance List – Single Pass DADF-C1

As Needed
Post-Separation Sensor| Clean| **** Wipe with a dry, lint-free cloth. If the dirt does not come off, wipe with alcohol.
Registration Roller| Clean
Lead Rollers 1, 2, and 3| Clean
Delivery Roller| Clean
Pullout Roller| Clean
Rollers/Slave Roller| Clean
Original Tray Sensor| Clean
Double Feed Sensor (Light Emitting Side)| Clean
Double Feed Sensor (Light Receiving Side)| Clean
Height of DADF| Adjust|

Table 29 – Periodic Maintenance List – DADF-BA1

As Needed
ADF Pickup Roller Unit
(Contains the Pickup Roller and Feed Roller)| **** Clean| Wipe with a tightly wrung-out cloth with water or a neutral detergent. Then, wipe with a dry, lint-free cloth.
Separation Roller| Clean
Registration Roller| Clean
Pickup Roller| Clean
Retard Roller| Clean
Feed Guide/Rib| Clean
Delivery Roller/Rib| Clean
Rollers/Slave Rollers| Clean
Scrapers| Clean
Height of DADF| Adjust|

R. Counters
This section describes the soft counter, MEAP counter, and toner bottle counters.

1. Soft Counters
   The imageRUNNER ADVANCE DX 4700 Series machines use soft counters to track their functional copy use. The control panel displays up to six counters on the Counter Status Check screen (when the Counter Check key on the control panel is pressed).  By default, the imageRUNNER ADVANCE DX 4700 Series machines display 4 out of 6 counters on the Counter Status Check screen.
   The table below describes the different counters that are available on the imageRUNNER ADVANCE DX 4700 Series machines Counter Status Check screen. A service technician can switch the Counters in the Service Mode.
   • The Type 1 counters (default counters): the 101 Counter (counter 1) and 103 Counter (counter 2) count one click for every letter or large paper.
   • The Type 2 counters (alternative counters): the 102 Counter (counter 1) and 202 Counter (counter 2) count one click for letter paper and two clicks for large paper.
   For more information on the soft counter configurations, see the imageRUNNER ADVANCE DX 4700 Series Service Manual.
   Table 30 – Soft Counter Configuration Counter| Description| Default Display| Default Switch
   ---|---|---|---
   Type 1| Type 2
   1| 101: Total 1| 102: Total 2| On| Use the Service Mode COPIER > OPTION > USER

   CNT-SW to switch to the Type 2 counter.
   2| 103: Total (Large48)| 202: Copy (Total 2)| On| May be changed via the Service Mode setting to any available counter.
   3| 201: Copy (Total 1)| On
   4| 203: Copy (Large48)| On
   5| Not displayed| Off
   6| Not displayed| Off

** IMPORTANT**
• After performing a RAM clear, the counter changes to the default counter configurations above. As a result, the service technician must note the current soft counter settings before performing the RAM clear, and then return the soft counter settings after performing the RAM clear.
• When Counter 1 is changed to display the 102 counter (count two (2) clicks for large paper), Counter 2 automatically changes to the 202 counter (count two (2) clicks for large B&W paper). You may need to confirm how your backend billing system and service history obtains the volume of output before making this change.
48 Refers to large size paper (when the paper length exceeds 14” (364 mm) in the paper feed direction).

2. MEAP Counter
   The MEAP application counter counts the number of prints and scans made per MEAP application. You can view the MEAP counter by logging on to the MEAP SMS (Service Management Service) Application/License  Information page via a Web browser. (The computer you are using mustbe connected to the machine and network.) You can also view the MEAP counter from the MEAP device. Press the Counter Check button on thedevice’s control panel, and then press the MEAP Counter key on the touch panel display.
   There are three types of MEAP applications:
   • Applet: Contains a user interface on the touch panel display of the device. Up to nine applet tabs can be displayed on the touch panel display of the device.
   • Servlet: Contains a remote, programmable user interface for the application via a Web browser.
   • Esplet: The application does not contain a user interface.
   Each MEAP application has its own counter. There are 20 counters available for MEAP applications on the imageRUNNER ADVANCE DX 4700 Series machines. However, one of these 20 counters is used for Universal Send.

3. Toner Bottle Counters
   The imageRUNNER ADVANCE DX 4700 Series machines also have a Toner Bottle Counter that counts up after the machines recognize that a new toner bottle has been inserted. The toner bottle is installed to provide support for billing customers who order and consume a lot of toner. Toner units that are shipped can be compared against toner bottles actually installed in the machine.

Table 31 – Toner Bottle Counters

| Toner Bottle Counter 49
---|---
Counter Number| Black: 071
Description| Counts how many toner bottles are consumed throughout the life of the machine.
Service Mode| COPIER > OPTION > USER > TNRB-SW (Level 2)
Display on the Counter Check Screen| 0: Not displayed
1: Replaced New Toner Bottle Counter (70s) is displayed 2: Not used
3: Replaced New counter & Unidentified counter (70s, 180s)
4: Premature Replacement counter, Replaced New counter, & Unidentified counter (60s, 70s, 180s)
Remarks| Backed up three times

49 The counter is not advanced under these conditions after replacing the DC Controller PCB:
– The DC Controller was replaced when the power was OFF, and a new toner bottle was installed before the power was turned ON.
– The DC Controller was replaced when the power was OFF, the power was turned back ON, and then a new toner bottle was installed (old bottle was already removed or the front door was open).

Limited Warranty Support

A. Limited Warranty Conditions
Ninety (90) days after delivery to the original purchaser or 100,000 prints or copies, or a combination of both, whichever comes first.
This limited warranty covers the product accessories. For detailed warranty information, please refer to the imageRUNNER ADVANCE DX 4751i, 4745i, 4735i, and 4725i Limited Warranty located in the Appendix.
Note: There is no warranty on any consumable items or consumable parts, such as paper, toner, chemicals, or pick-up rollers.
B. GPR-57 Drum Unit Limited Warranty

Full Credit| 27,000 prints or copies (or a combination of both) or 30 days after delivery to the original purchaser, whichever comes first.
---|---
Prorated Credit| 240,000 prints or copies (or a combination of both) or 1 year after delivery to the original purchaser, whichever comes first.

C. Warranty Programs
Please refer to the “Warranty Programs” section on the e-Support Center Website to review the details of the warranty programs and offerings described in this section.

1. Flat-Rate Program
   The Flat-Rate Program provides a flat-rate credit to Canon USA’s full-line dealers as compensation for warranty expenses that they may incur.

2.  Warranty Parts for Repair
   The APRFs (Authorized Parts Repair Facilities) are authorized by Canon USA to repair circuit boards for various Canon products. The APRF program is designed to help your dealership reduce service costs by having circuit boards repaired instead of purchasing brand new boards.

3. e-Tag
   e-Tag is an electronic, limited-warranty claim form that is completed online, printed out, and accompanied by the original defective part or defective drum that is being returned to the Warranty Control Section forwarranty compensation.

4. Parts Support Program
   The Parts Support Program is designed to help reduce the service costs for controllers. By participating in the Parts Support Program, your dealership is not required to stock expensive parts.

Product Technical Support Offerings

Please refer to the “Technical Support Center” section on the e-Support Center Website for the most current policies and procedures.
A. Canon USA Technical Support Center
The TSC (Technical Support Center) is the single-point of entry for all technical support issues on BICG (Business Information Communications Group) products. To ensure that every dealer receives the highest level of support and help to resolve the end user’s problems quickly and accurately, we recommend each service technician become familiar with the dealer support requirements and Canon USA support offerings.
Please refer to the “Tech Support” tab on the e-Support Center Website to review the TSC’s policies and procedures, as well as, contacts and tickets.
B. Technical Support Escalation
The TSC, at its discretion, escalates a case to the Regional Field Support staff or the Engineering group after all reasonable troubleshooting options have been exhausted. For hardware-related issues a DES (Designated Escalation Specialist) for the imageRUNNER ADVANCE DX Series is required to escalate issues to Field Support Staff. The DES must have worked on the problem directly before the TSC can escalate the issue to Field Support staff. See the Canon USA Support Escalation Flow Chart in Figure 3 – Canon USA Support Escalation Flow Chart.
Note: For support escalation to the Field Support staff, a DES50 must contact the TSC and visit the site at least once.

50 The Designated Escalation Specialist is a service technician who is assigned by the dealership in the model category of the imageRUNNER ADVANCE DX via the Management Center of the e-Support Website. The DES must complete the training program and pass the final assessment exam for the imageRUNNER ADVANCE DX Series. See the Technical Support Center on the e-Support Center Website for more details.
C. Internet Support
Canon USA’s Engineering Services and Solutions Division provides high-quality e-Support via the Internet, and is only available for Canon USA’s Authorized Servicing Dealers.
Canon USA’s e-Support is designed to provide System Engineers and Technicians access to technical support information via the Worldwide Web.
The following functions and information can be accessed:

• Proactive notification of new releases, patches, Technical Publications, and other information via e-mail message
• Search for technical solutions with the Integrated Knowledge Management System through a natural language query
• Read or download on-line documentation
• Download patches and their Readme files
• Download firmware and software drivers
• Track and modify logged cases
• Review all open cases

To access e-Support, you must first register for an e-Support ID Number. To register for an e-Support ID number, go to the Canon USA’s e-Support Center Website at http://www.support.cusa.canon.com.
D. Canon USA’s Partner Portal Website
Canon USA’s Partner Portal provides links to BICG Marketing and Service, Canon Network Access and the Learning Zone.
The Service and Support link provides access to view and download Service Guides, Customer Expectation Documents and Service Revenue/Profit Calculators.
Access is limited to an Authorized Dealer’s Management staff. Please contact your Dealer Administrator to request access to the Partner Portal.

Appendix

A. Specifications
Note: All specifications are for reference purposes only, and are subject to change without notice.
Table 32 – imageRUNNER ADVANCE DX 4700 Series Main Unit Specifications

imageRUNNER ADVANCE DX
4751i| 4745i| 4735i| 4725i
Type| Monochrome Laser Multifunctional
Developing System| Dry Single-Component Projection Developing System
Fixing System| On Demand
Memory Capacity| CPU| 2 GB RAM
Image Processing| 1 GB
Hard Disk Drive| Standard| 250 GB
Maximum| 1 TB51
First Copy Output Time (LTR)| Approximately 3.7 seconds| Approximately 3.8 seconds| Approximately 5.2 seconds
Warm Up Time (at a room temp. of 68°F (20°C))| From Power ON| Approximately 24 seconds52
From Sleep Mode| Approximately 10 seconds
Key operations from Quick Startup Mode| Approximately 4 seconds
Resolution for Reading| Up to 600 dpi x 600 dpi
Resolution for Writing| Up to 1,200 dpi x 1,200 dpi
Maximum Guaranteed Image Area| 11.5” x 16.9” (293 mm x 428 mm)
Maximum Printable Area| Other than Long Paper| 11.5” x 16.9” (293 mm x 428 mm)
Long Length Paper| Print:       11.5” x 24.5” (293 mm x 622.5 mm)
opy:     11.5” x 24.6” (293 mm x 625.5 mm)
Halftone| 256 Gradations
Acceptable Originals| Sheet, book, three-dimensional objects (up to 4 lb (2 kg))
Paper Sizes| Cassette 1| LGL, LTR, LTRR, STMTR, EXEC, and Custom Size (5 1/2” x 7 1/8” to 11 3/4” x 15 3/8” (140 mm x 182 mm to 297 mm x 390 mm))
Cassette 2| 11” x 17”, LGL, LTR, LTRR, STMTR, EXEC, and Custom Size (5 1/2” x 7 1/8” to 11 3/4” x 17” (140 mm x 182 mm to 297 mm x 432 mm))
Multi-Purpose Tray| 11” x 17”, LGL, LTR, LTRR, STMTR, EXEC, Custom Size (3 7/8” x 5 7/8” to 11 3/4” x 17” (99 mm x 148 mm to 297 mm x 432 mm)), and Envelopes
Paper Weight| Cassettes 1 and 2| 16 lb to 80 lb cover (60 to 220 g/m2)
Multi-Purpose Tray| 14 lb bond to 80 lb cover (52 to 220 g/m2)
Duplex| 16 to 28 lb bond (60 to 105 g/m2)
Paper Types| Cassettes 1 and 2| Thin, Plain, Thick, Color, Recycled, and Pre- Punched
Multi-Purpose Tray| Thin, Plain, Heavy, Color, Recycled, Pre-Punched, Transparencies, Tracing, Labels, Bond, and Envelopes
Paper Capacity (LTR, 20 lb bond)| Cassettes 1 and 2| Approximately 550 sheets x 2
Multi-Purpose Tray| Approximately 100 sheets
Inner Tray| Approximately 250 sheets
Magnification| Reduction| 1:0.78 (LGL → LTR)
1.0.73 (11” x 17” → LGL, 11” x 15” → LTR)
1.0.64 (11” x 17” → LTR)
1.0.50 (11” x 17” → STMT)
1.0. 25
Enlargement| 1.1.21 (LGL → 11” x 17”)
1.1.29 (LTR → 11” x 17”)
1.2.00 (STMT → 11” x 17”)
1.4.00
Copy Ratio| 25% to 400% (in 1% increments)
Copy Speed 53 (Except When Paper Is Fed from the Multi- Purpose Tray) (Sheets/Minute)| LTR and EXEC| 51| 45| 35| 25
LGL| 25| 25| 25| 13
LTRR| 37| 32| 32| 17
STMTR| 20| 20| 20| 17
11” x 17”| 25| 22| 22| 15
Margin| Top: 3/16” (4.0 mm)
Left: 1/8” (2.5 mm)
Right: 1/32” (0.5 mm)
Bottom: 1/8” (2.5 mm) or Custom Size: 1/4” (5.5 mm)
Multiple Copies| 1 to 9,999 sheets
Noise (When Printing)| Simplex| Approximately 7.0 dB| Approximately 6.9 dB| Approximately 6.8 dB| Approximately 6.6 dB
Duplex| Approximately 7.3 dB| Approximately 7.2 dB| Approximately 7.1 dB| Approximately 6.9 dB
Power Requirements| 120 V AC, 60 Hz, 10.4 A| 120 V AC, 60 Hz, 9.3 A| 120 V AC, 60 Hz, 7.0 A
Plug| NEMA 5-15
Power Consumption| Maximum| Approximately 1.5 kW
Standard| Approx. 899 W| Approx. 883 W| Approx. 787 W| Approx. 635
Sleep Mode| Approximately 0.9 W54
Power OFF| When the Quick Startup Settings for Main Power is set to ‘On’: Approximately 0.45 W
When the Quick Startup Settings for Main Power is set to ‘Off’: Approximately 0.3 W
Dimensions (W x D x H)| With Single Pass DADF-C1 6| Approximately 23 1/8” x 28 1/2” x 36 3/4” (587 mm x 722 mm x 932 mm)
With DADF-BA1 7| Approximately 23 1/8” x 28 3/8” x 36 1/2” (587 mm x 719 mm x 926 mm)
Installation Space (W x D)| When the Single Pass DADF-C1 is attached, and multi-purpose tray is extended: Approximately 35″ x 28 1/2” (889 mm x 722 mm)
When the DADF-BA1 is attached, and multi-purpose tray is extended: Approximately 35” x 28 3/8” (889 mm x 719 mm)
Weight (Including the Toner Bottle)| With Single Pass DADF-C1 6| Approximately 193.8 lb (87.9 kg)
With DADF-BA1 7| Approximately 179.5 lb (81.4 kg)

6 Standard on the imageRUNNER ADVANCE DX 4751i and 4745i, and optional on the imageRUNNER ADVANCE DX 4735i and 4725i.
7 Option for the imageRUNNER ADVANCE DX 4735i and 4725i only.
51 Requires the optional 2.5 inch/1 TB HDD-P1.
52 When the Quick Startup Settings for Main Power mode is set to ‘On’. If the Quick Startup Settings for Main Power mode is set to ‘Off’, the Warm Up Time from Power ON is approximately 30 seconds.
53 The copy speed may vary, depending on the paper type and paper size settings, and the sending method. When the machine is copying continuously, adjustments in machine temperature or image quality may cause machine operations to pause or slow down.
54 When the Sleep Mode Energy Use mode is set to ‘Low’ and Consider Network Connection is set to ‘Enable’, 19 W of power is used.

Table 33 – Single Pass DADF-C1 Specifications
The Single Pass DADF-C1 is standard equipment on the imageRUNNER ADVANCE DX 4751i and 4745i, and optional for ADVANCE DX 4735i and 4725i.

Feeder
Size and Weight of Originals| Size55| 12” x 17”, 11” x 17”, LGL, LTR, LTRR, STMT, STMTR, and Custom: 2 3/4” x 5 1/2”
Different Document Size Combinations56| Same Width| 11” x 17”and LTR, LTRR and LGL, LTRR and STMT, LGL and STMT.
Weight| 13 lb bond to 80 lb cover (50 to 220 g/m2)
Original Tray Capacity| 200 sheets (20 lb bond (80 g/m2))
Original Scanning Speed (LTR) 57| Copying| 1-Sided Scanning| B&W| 600 dpi| 80 ppm
Color
2-Sided Scanning| B&W| 600 dpi| 160 ppm
Color| 90 ppm
Scanning| 1-Sided Scanning| B&W| 300 dpi| 135 ppm
Color
2-Sided Scanning| B&W| 300 dpi| 270 ppm
Color
Power Source| From the main unit
Dimensions (W x D x H)| 22 1/4” x 21 3/8” x 5 3/4” (565 mm x 544 mm x 145 mm)
Weight| Approximately 33.1 lb (15 kg)

55 Supports long-sheet originals from 17” to 39” (431.8 mm to 990 mm).
56 Copying or scanning documents of differing widths, other than described in this section, may damage the documents or cause paper jams.
58 Can only place one sheet at a time.
59 The scanning speed may vary, depending on the scanning mode and original type.

Table 35 – Cassette Feeding Unit-AN1 (Optional) Specifications

Size (5 1/2” x 7 1/8” to 11 3/4” x 15 3/8” (140 mm x 182 mm to 297 mm x 390 mm))
Weight| 16 lb bond to 80 lb cover (60 to 220 g/m2))
Type| Thin 1, Plain 1 to 3, Heavy 1 to 5, Color, Recycled, Pre-Punched
Paper Capacity| 550 sheets x 2 Cassettes (20 lb bond (80 g/m2))
680 sheets x 2 Cassettes (17 lb bond (64 g/m2))
Power Source| From the main unit.
Maximum Power Consumption| Approximately 30 W
Dimensions (W x D x H) (Including the Main Unit)| 22 1/4” x 25 5/8” x 9 3/4” (565 mm x 650 mm x 248 mm)
Weight| Approximately 51.8 lb (23.5 kg)

Table 36 – High Capacity Cassette Feeding Unit-B1 (Optional) Specifications

3,000 sheets (17 lb bond (64 g/m2))
Power Source| From the main unit
Maximum Power Consumption| Approximately 30 W
Dimensions (W x D x H) (Including the Main Unit)| 22 1/4” x 25 5/8” x 9 3/4” (565 mm x 650 mm x 248 mm)
Weight| Approximately 61.7 lb (28 kg)

Table 37 – Paper Deck Unit-F1 (Optional) Specifications

2,850 sheets (17 lb bond (64 g/m2))
Power Source| From the main unit
Maximum Power Consumption| Approximately 61 W
Dimensions (W x D x H)| 15 3/4” x 24 7/8” x 17 3/8” (400 mm x 630 mm x 440 mm)
Weight| Approximately 68.3 lb (31 kg)
Installation Space Including the Main Unit (W x D)| When the Single Pass DADF-C1 is attached: Approximately 36″ x 28 1/2” (914 mm x 722 mm)
When the DADF-BA1 is attached: Approximately 36” x 28 3/8” (914 mm x 719 mm)

Table 38 – Envelope Feeder Attachment-D1 (Optional) Specifications

1/4” (30 mm) high)
Feeding Speed| Approximately 10 copies per minute
Dimensions (H x W x D)| 3 1/4” x 17 1/4” x 12 1/8” (81 mm x 439 mm x 307 mm)
Weight| Approximately 2.6 lb (1.2 kg)

Table 39 – Inner 2Way Tray-L1 (Optional) Specifications

Upper Tray: Up to 100 sheets
Dimensions (W x D x H)| 16 3/4” x 16 1/4” x 4 1/4” (426 mm 413 x mm x 109 mm)
Weight**| Approximately 1.3 lb (590 g)

60 When LTR paper or smaller size paper is used.
Table 40 – Staple Finisher-Y1, Booklet Finisher-Y1, and 2/3 Hole Puncher Unit-A1 Specifications

EXEC, Custom Size (3 7/8” x 5 7/8” to 11 3/4” x 18 and Envelopes
Weight| 14 lb bond to 80 lb cover (52 to 220 g/m2)
Type| Same as the Main Unit.
Capacity Per Tray 61| Tray| Mode| Paper Size
---|---|---|---
B (Upper)| No Collating, Collate and Group Modes Set| LTR, EXEC, STMT, and STMTR: 250 sheets (or 1 7/8” (47 mm) in height)
11” x 17”, LGL, LTRR: 125 sheets (or 1” (24 mm) in height)
Offset (Collate & Group)| LTR and EXEC: 250 sheets (or 1 7/8” (47 mm) in height)
11” x 17”: 125 sheets (or 1” (24 mm) in height)
With Different Paper Sizes| 125 sheets (or 1” (24 mm) in height)
A (Lower)| No Collating, Collate and Group Modes Set| LTR, EXEC, STMT, and STMTR: 3,000 sheets (or 16 5/8” (423 mm) in height)62
11” x 17”, LGL, LTRR: 1,500 sheets (or 8 1/2” (216 mm) in height)
Offset (Collate & Group)| LTR and EXEC: 3,000 sheets (or 16 5/8” (423 mm) in height)62
11” x 17”, LGL, and LTR: 1,500 sheets (or 8 1/2” (216 mm) in height)
Corner/Double Staple| LTR and EXEC: Total of 200 sets or 3,000 sheets (or 16 5/8” (423 mm) in height)
11” x 17”, LGL and LTRR: Total of 100 sets or 1,500 sheets (or 8 1/2” (216 mm) in height)
Staple-Free| LTR: 200 sets
11” x 17”: 100 sets
C (Inner)| Up to 100 sheets (21.7 lb bond (81.4 g/m2))

IMPORTANT

• The Staple-Free mode can only be used with Thin, Plain, Color, Recycled, and Pre-Punched paper.
• The Staple Finisher-Y1 and Booklet Finisher-Y1 can staple any other paper type except, Transparencies, Tracing Paper, and Labels.

61 Based on 20 lb bond (80 g/m2) paper. The capacity may vary, when other paper weights are used.
62 If the customer uses Thin Paper (14 to 15 lb bond (52 to 59 g/m2)), the tray can hold approximately 1,500 sheets (or 8 1/2” (216 mm) in height).
Table 40 – Staple Finisher-Y1, Booklet Finisher-Y1, and 2/3 Hole Puncher Unit-A1 Specifications Continued

Double Staple:
LTR, EXEC: 50 sheets (24 lb bond (90 g/m2))
11” x 17”, LGL, LTRR: 30 sheets (24 lb bond (90 g/m2))
Staple-Free:
11” x 17” and LTR: 5 sheets (14 to 17 lb bond (52 to 64 g/m2))
4 sheets (17.3 to 21.7 lb bond (65 to 81.4 gm/2))
3 sheets (21.8 to 28 lb bond (82 to 105 g/m2))
Manual Staple:
All Sizes: 50 sheets (24 lb bond (90 g/m2))
Booklet Tray Capacity| 25 sets, up to 5 sheets: 14 to 28 lb bond (52 to 105 g/m2)
15 sets, 6 to 10 sheets: 14 to 28 lb bond (52 to 105 g/m2)
10 sets: 29 lb bond to 80 lb cover (106 to 220 g/m2)
Max. Saddle Stitch and Saddle Fold Capacity 64 ** (For the Booklet Finisher Only)| Saddle Stitch: 20 sheets (14 to 21.7 lb bond (52 to 81.4 g/m2))
10 sheets (21.8 to 28 lb bond (82 to 105 g/m2))
5 sheets (29 to 40 lb bond (106 to 150 g/m2))
4 sheets (56 to 77 lb cover (151 to 209 g/m2))
3 sheets (78 to 80 lb cover (210 to 220 g/m2))
Saddle Fold: 3 sheets (14 to 28 lb bond (52 to 105 g/m2))
1 sheet (29 lb bond to 80 lb cover (106 to 220 g/m2))
Available Saddle Stitch Size (For the Booklet Finisher Only)| 11” x 17”, LTRR, and LGL
2/3 Hole Puncher Unit-A1 (Optional)| Paper Sizes| Two or Three Holes:
Maximum: 11” x 17”
Minimum: EXEC
Paper Weight| 14 lb bond to 80 lb cover (52 to 220 g/m2)
Number of Punch Holes| 2 or 3 holes
Power Source| From the main unit
Dimensions (W x D x H)| 21 1/8” x 24 1/2” x 43 1/8” (537 mm x 623 mm x 1,095 mm)
When the auxiliary tray is extended:
25 1/8” x 24 1/2” x 45” (637 mm x 623 mm x 1,142 mm)
Weight| Approximately 68.3 lb (31 kg)
Installation Space Including the Main Unit (W x D)| When the Single Pass DADF-C1 is attached: Approximately 61 1/8″ x 28 1/2” (1,551 mm x 722 mm)
When the DADF-BA1 is attached: Approximately 61 1/8” x 28 3/8” (1,551 mm x 719 mm)

63 When the standard staple cartridge is attached, the maximum stapling capacity may vary, depending on the paper type and weight.
64 For the cover sheet, use paper that is at least as heavy as the paper used for the main document.
Table 41 – Inner Finisher-J1 (Optional) Specifications

Approximately 45 sheets (or 1/4” (5.2 mm) in height)
No Collating, Collate, and Group Modes with Different Paper Sizes
A (Lower)| No Collating, Collate and Group Modes Set| LTR, EXEC, STMT, and STMTR: 500 sheets (or 2 1/8” (52 mm) in height)
11” x 17”, LGL, LTRR: 250 sheets (or 1” (26 mm) in height)
Envelopes: 10 sheets
No Collating, Collate, and Group Modes with Different Paper Sizes| LTR: 500 sheets (or 2 1/8” in height) 11” x 17”, LGL, LTRR: 250 sheets (or 1” (26 mm) in height)
Offset (Collate & Group)| LTR and EXEC: 500 sheets (or 2 1/8” (52 mm) in height)
11” x 17”, LGL, LTRR: 250 sheets (or 1” (26 mm) in height)
Corner/Double Staple| LTR and EXEC: 30 sets (or 2 1/8” (52 mm) in height)
11” x 17”, LGL and LTRR: 30 sets (or 1” (26 mm) in height)
Staple-Free| LTR:    30 sets (or 2 1/8” (52 mm) in height)
11” x 17”:     30 sets (or 1” (26 mm) in height)

61 Based on 20 lb bond (80 g/m2) paper. The capacity may vary, when other paper weights are used.
Table 41 – Inner Finisher-J1 (Optional) Specifications Continued

and Double Staple Mode:
LTR and EXEC:
50 sheets (14 to 24 lb bond (52 to 90 g/m2))
30 sheets (24.2 to 28 lb bond (91 to 105 g/m2))
2 sheets (29 to 80 lb cover (106 to 220 g/m2))
11” x 17”, LGL, and LTRR:
30 sheets (14 to 24 lb bond (52 to 90 g/m2))
20 sheets (24.2 to 28 lb bond 91 to 105 g/m2))
2 sheets (29 to 80 lb cover (106 to 220 g/m2))
Staple Free:
5 sheets (14 to 17 lb bond (52 to 64 g/m2))
4 sheets (17.3 to 21.7 lb bond (65 to 81.4 g/m2))
3 sheets (21.8 to 28 lb bond (82 to 105 g/m2))
Manual Staple (All Sizes):
50 sheets (14 lb bond (52 g/m2))
45 sheets (17 lb bond (64 g/m2))
40 sheets (20 lb bond (80 g/m2))
Power Source| From the main unit
Maximum Power Consumption| Approximately 49 W
Dimensions (W x D x H)| 19 1/8” x 20 5/8” x 8 1/8” (486 mm x 525 mm x 205 mm)
Weight| Approximately 16.1 lb (7.3 kg)
Installation Space Including the Main Unit (W x D)| imageRUNNER ADVANCE DX 4751i/4745i:
41 1/2” x 29 1/8” (1,054 mm x 740 mm) (When the auxiliary tray is extended.)
44 7/8” x 29 1/8” (1,140 mm x 740 mm)
(When the optional Inner 2/3 Hole Puncher-C1 is attached, and the and auxiliary tray is extended.)
imageRUNNER ADVANCE DX 4735i/4725i:
** 41 1/2” x 29 1/2” (1,054 mm x 750 mm)
(When the auxiliary tray is extended.)
44 7/8” x 29 1/2” (1,140 mm x 750 mm)
(When the optional Inner 2/3 Hole Puncher-C1 is attached, and the auxiliary tray is extended.)

63 When the standard staple cartridge is attached, the maximum stapling capacity may vary, depending on the paper type and weight.
Table 42 – Inner 2/3 Hole Puncher-C1 (Optional) Specifications

EXEC
Three Holes: 11” x 17” and LTR
Weight: 14 lb bond to 80 lb cover (52 to 220 g/m2)
Type: Same as the Main Unit.
Punch Hole Quantity and Diameter| Two Holes: 1/4” (6.5 mm) Three Holes: 3/8” (8 mm)
Distance between Punch Holes| Two Holes: 2 3/4” (70 mm)
Three Holes: 4 1/4” (108 mm)
Punch Waste Tray Capacity| Two Holes:   Approximately 2,500 sheets (17 lb bond (64 g/m2))
Three Holes: Approximately 1,500 sheets (20 lb bond (75 g/m2))
Power Source| From the main unit.
Maximum Power Consumption| Approximately 37 W
Dimensions (H x W x D)| 8 1/2” x 5 5/8” x 20 7/8” (216 mm x 144 mm x 531 mm)
Weight| Approximately 15.2 lb (6.9 kg)

Table 43 – Copy Card Reader-F1 (Optional) Specifications

(Excludes the attachment kit and cable)
Weight| Approximately 7.1 oz (200 g) (Including the attachment kit and cable)

Table 44 – Super G3 FAX Board-BF1 (Optional) Specifications
These specifications are the same even when the Super G3 2nd Line Fax Board or Super G3 3rd/4th Line Fax Board is installed.

line/mm
Fine: 8 pels/mm x 7.7 line/mm
Super-Fine:  8 pels/mm x 15.4 line/mm
Ultra-Fine: 16 pels/mm x 15.4 line/mm
Transmission Speed| Super G3: 33.6 kbps
G3: 14.4 kbps
Compression Method| MH, MR, MMR, JBIG
Transmission Type| Super G3, G3
Sending Original Sizes| 11” x 17” to STMTR
Receiving Original Sizes| 11” x 17” to STMTR
Transmission Times| ECM-MMR: Approximately 3.2 seconds
G3 MR: Approximately 13 seconds
G3 MH: Approximately 13 seconds
JBIG: Approximately 2.6 seconds
Auto Dial Function| Address Book: 1,800 destinations (including destinations stored in one-touch buttons)
Image Memory| Approximately 20,000 pages

Table 45 – Send Function: Scan Specifications

200 x 400 dpi, 300 x 300 dpi, 400 x 400 dpi, 600 x 600 dpi
System Environment| Windows 7, Windows 8.1, Windows 10, Windows Server 2008/2008 R2, Windows Server 2012/2012 R2, Windows Server 2016
Interface| 1,000Base-T, 100Base-TX, 10Base-T (IEEE 802.3 compliant)
Color Mode| Automatic-Color Select (Full Color/Grayscale), Automatic- Color Select (Full Color/Black-and-White), Full Color, Grayscale, Black-and- White
Original Type| Text, Text/Photo, Photo
Other| Preview, Browse Windows (SMB) File Server
Optional PDF/XPS/OOXML Functions| PDF| Compact, Trace and Smooth, Encryption, OCR, Device Signature, User Signature, Optimization for Web67, PDF/A-1b, Policy Applied
XPS| Compact, OCR, Device Signature, User Signature
OOXML| PowerPoint, OCR

65 When using an IP telephone service, facsimile communication via an IP telephone line, may not be performed normally. It is recommended to use a general telephone (Public Switched Telephone Network) line for facsimile communication.
66 Pels stands for picture elements (pixels).
67 PDF files optimized for Web viewing.
Table 46 – Send Function: E-Mail and I-Fax Specifications

compliant)
Resolution| For Sending E-Mail| 100 x100 dpi, 150 x 150 dpi, 200 x 100 dpi, 200 x 200 dpi, 200 x 400 dpi, 300 x 300 dpi, 400 x 400 dpi, 600 x 600 dpi
For Sending I-Fax (B &W)| 200 x 100 dpi, 200 x 200 dpi, 200 x 400 dpi70, 300 x 300 dpi70, 400 x 400 dpi70, 600 x 600 dpi70
Format| For Sending E-Mail| TIFF, JPEG, PDF, XPS, OOXML (PowerPoint)
For Sending I-Fax (B &W)| TIFF (MH, MR71, MMR71)
Original Size| E-Mail| 11” x 17”, LGL, LTR, LTRR, STMT, STMTR
I-Fax| 11” x 17”, LGL71, LTR, LTRR, STMT71, STMTR71
Server Software| Microsoft Exchange 2003 SP2, Microsoft Exchange 2007 SP2, Microsoft Exchange 2010 SP2, Sendmail 8.14.4, Lotus Domino R7.0
Other| Search for a destination via an LDAP Server, Preview
Optional PDF/XPS/OOXML Functions
(E-Mail Only)| PDF| Compact, Trace and Smooth, Encryption, OCR, Device Signature, User Signature, Optimization for Web67, PDF/A-1b, Policy Applied
XPS| Compact, OCR, Device Signature, User Signature
OOXML| PowerPoint, OCR

68 Supports SMTP authentication and encrypted communication (TLS) during SMTP send and receive.
69 Supports APOP and POP before SMTP and encrypted communication (TLS) during POP RX.
70 Available after setting the RX conditions for the destination.
71 Sent as LTR.
Table 47 – Network Environment: Wired LAN Specifications

AirPrint, Windows 10 Mobile Print
IPX/SPX| Frame Type| Ethernet II, Ethernet 802.2, Ethernet 802.3, Ethernet SNAP, Auto Detect
Print Applications| Bindery PServer, NDS PServer, RPrinter, NPrinter
AppleTalk| Frame Type| Ethernet SNAP
Print Application| PAP (Printer Access Protocol)
Resident Fonts| PCL| 93 Scalable fonts, 2 OCR fonts, and 10 Bitmap fonts, Andale fonts72
(Japanese, Korean, Simplified Chinese, Traditional Chinese)
PS| 136 Scalable fonts
Printable Area| PCL5e, PCL6| Reduced to 1/6” (4.23 mm) from the top, bottom, left, and right edges of the paper.
PostScript 3| Reduced to 1/6” (4 mm) from the top, bottom, left, and right edges of the paper.

Table 48 – Network Environment: Wireless LAN Specifications

Direct Mode
Security (Encryption Method)| Infrastructure Mode| 128 (104), 64 (40) bit WEP WPA-PSK (TKIP/AES-CCMP) WPA2-PSK (TKIP/AES-CCMP) WPA-EAP (AES- CCMP) WPA2-EAP (AES-CCMP)
Access Point Mode| WPA2-PSK (AES-CCMP)
Wi-Fi Direct
Connection Method| WPS (Wi-Fi Protected Setup), Manual setup

72 The optional PCL International Font Set must be activated to use the Andale and WorldType Collection fonts, or the Andale Mono WT font.
B. Canon imageRUNNER ADVANCE DX 4700 Series Limited Warranty
Canon U.S.A., Inc. or Canon Canada Inc. (as applicable, “Canon”) warrants the imageRUNNER ADVANCE DX 4751i/4745i/4735i/4725i Series product and Canon brand options designed for use with the imageRUNNER product (collectively the “Product”) to be free from defects in workmanship and materials under normal use and service for a period of 90 days after delivery to the original purchaser (“Purchaser”) or 100,000 prints or copies (or a combination of both), whichever comes first. During such warranty period, Canon shall replace, without charge, any defective part with a new or comparable rebuilt part. This warranty shall not extend to consumables such as paper, chemicals, and toner as to which there shall be no warranty or replacement. Warranty replacement shall not extend the original warranty period of the Product.
This limited warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment and software. Canon shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty (“Separate Warranty”). Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate Warranty. Non-Canon brand equipment that may be distributed with the Product is sold “AS IS” and without warranty of any kind by Canon, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with respect to such non-Canon brand items is given by the supplier or producer thereof. For further information on software, see below.
This warranty shall be void and of no force and effect if the Product is damaged as a result of (a) abuse, neglect, mishandling, alteration, electric current fluctuation or accident, (b) improper use, including failure to follow operating or maintenance instructions or
environmental conditions prescribed in Canon’s operator’s manual or other documentation, (c) installation or repair by other than authorized service representatives qualified by Canon who are acting in accordance with Canon’s service bulletins, (d) use of supplies or parts (other than those distributed by Canon) which damage the Product or cause abnormally frequent service calls or service problems, or (e) use of the Product with non-compatible computers, peripheral equipment or software, including the use of the Product in any system configuration not recommended in any manual distributed with the Product. Nor does this warranty extend to any Product on which the original identification marks or serial numbers have been defaced, removed, or altered.
ANY SOFTWARE THAT IS DISTRIBUTED WITH THE PRODUCT AND HAS AN ASSOCIATED END USER AGREEMENT IS LICENSED, WARRANTED AND PROVIDED ACCORDING TO THE TERMS OF THAT AGREEMENT, INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREIN. SUCH SOFTWARE IS SOLD WITHOUT WARRANTY OF ANY KIND BY CANON. PLEASE CONTACT CANON IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE SUPPLIER’S END USER AGREEMENT. CANON RECOMMENDS THAT DATA STORED ON THE PRODUCT’S HARD DISK DRIVE BE DUPLICATED OR BACKED UP TO PREVENT ITS LOSS IN THE EVENT OF FAILURE OR OTHER MALFUNCTION OF THE HARD DISK DRIVE.
THE ABOVE WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES AND CONDITIONS REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, RELATING TO THE USE OR PERFORMANCE OF A PRODUCT OR ANY ASSOCIATED COMPONENT, AND ALL SUCH OTHER WARRANTIES AND CONDITIONS ARE DISCLAIMED. NO OTHER EXPRESS WARRANTY, CONDITION OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THE PRODUCT SHALL BIND CANON ANY SUPPLIER OR ANY AUTHORIZED SERVICE PROVIDER. NO WARRANTY IS GIVEN ON ANY USED PRODUCT.
NEITHER CANON OR ITS SUPPLIERS NOR ANY AUTHORIZED SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER), LOSS OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF DATA, INCLUDING, WITHOUT LIMITATION, DATA STORED ON THE PRODUCT’S HARD DISK DRIVE, STORAGE CHARGES OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ITS SUPPLIERS OR ANY AUTHORIZED SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ITS SUPPLIERS OR ANY AUTHORIZED SERVICE PROVIDER BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE PRODUCT NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER. THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT AND STATES SUCH PURCHASER’S EXCLUSIVE REMEDY.
CONDITIONS OF WARRANTY
Defective parts must be returned to Canon or an Authorized Service Provider with all necessary documentation and will become the property of Canon.
THIS WARRANTY APPLIES TO PRODUCTS SOLD AND USED IN THE U.S.A. AND CANADA ONLY.

Revision 7

Documents / Resources

| Canon 4751i DX 4700 Series Imagerunner Advance Printer [pdf] Owner's Manual
4751i DX 4700 Series Imagerunner Advance Printer, 4751i DX 4700 Series, Imagerunner Advance Printer, Advance Printer, Printer
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References

• Canon Global
• Canon - RDMS
• support.cusa.canon.com

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