intratone SC-01 Multi User Reno 4G Video Intercom Kit User Guide
- June 4, 2024
- intratone
Table of Contents
intratone SC-01 Multi User Reno 4G Video Intercom Kit
AUDIO & VIDEO CALLS
The type of call made by your intercom will depend on the package your property manager has selected. Please contact them directly for additional information.
Audio Calls
Each residence can have two phone numbers programmed. When a visitor calls a
residence via the intercom, it will call the first programmed number. If there
is no answer after 4 rings, the second number will be dialled automatically
.
Video Calls
Video calls are an optional feature that has to be activated by your property
manager. If activated, you must download the Intratone app to every device you
want to receive video calls on. During set up, the app will prompt you to
enter the mobile number, which needs to be the same number that has been
registered in the system by your property manager. You will then receive a
code to activate the app. Up to 5 devices can be registered to the primary
number when using the app. You will need good network coverage to use video
calls (at least 3G). If your network coverage is poor, the intercom will
revert to audio calls.
ACCESS CONTROL WITHOUT WIRES
Resident Access
- Your key fobs will be pre-programmed to access your designated intercom panel. To open the door, tap your key fob on the proximity reader (white
- square with orange key). You will see a message on the panel and hear a message confirming that the door is open. Your property manager can program a key
- code to enter on the keypad for you to open the door as well.
Receiving Calls
When a visitor arrives at your entrance, they will dial your flat code or
select
- your name using the arrow buttons and press the call button. The intercom will call your registered device(s).
- You will recieve either an audio or video call depending on your device and settings.
- Either answer the call to speak with your visitor to determine whether to grant access, or reject the call without granting access.
- If you are using the app, you can press the green button to open the door. If you receive an audio call from the intercom, press “*” to open the door.
HOW TO INSTALL THE INTRATONE APP
- Download the Intratone app onto your smartphone or tablet via the Apple app store or Google Play.
- Enter your mobile phone number (the one that has been set up in the management website by your property manager).
- You will receive a SMS message with a code that you have to enter into the app.
- Ready! Now, if you have a visitor ringing at the intercom, the application will launch automatically. You can now see your visitor, talk to them, and select if you would like to open the door.
Need further assistance?
We’re here to help. Contact our support team at 0208 037 9015 or
[email protected] Scan here to
download the app now