Cable Matters 107054 Thunderbolt 4 Docking Station User Manual

: June 15, 2024
: Cable Matters

Cable Matters 107054 Thunderbolt 4 Docking Station

Cable Matters 107054 Thunderbolt 4 Docking Station

INTRODUCTION

Thank you for your purchase from Cable Matters® Inc., the ‘Reliable Connectivity’ company. This User Manual provides an overview of the features and installation of your new:
Thunderbolt™ 4 Docking Station
Please read these instructions carefully before connecting, operating or configuring this product. Please keep this manual for future reference.
Contact support@cablematters.com for questions or product support.

Copyright and Trademarks

Specifications are subject to change without notice. Cable Matters is a registered trademark or trademark of Cable Matters Inc. All rights reserved. All other trademarks are the property of their respective owners. Chrome and related marks and logos are trademarks of Google LLC.
DisplayPort™ and the DisplayPort™ logo are trademarks owned by the Video Electronics Standards Association (VESA® ) in the United States and other countries. The terms HDMI® , HDMI® High-Definition Multimedia Interface, and the HDMI® logo are trademarks or registered trademarks of HDMI® Licensing Administrator, Inc. Intel® is a trademark of Intel Corporation or its subsidiaries in the U.S. and/or other countries. macOS® is a trademark of Apple Inc., registered in the U.S. and other countries. Thunderbolt and the Thunderbolt Logo are trademarks of Intel Corporation in the U.S. and/or other countries.
USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum.
Windows® is a registered trademark of Microsoft Corporation in the U.S. and other countries.

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1) This device must not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation.

PRODUCT OVERVIEW

Package Contents

Please check that the following items are contained in the package:
Thunderbolt™ 4 Docking Station
Thunderbolt™ 4 40Gbps USB-C® Cable
AC Power Adapter
User Manual (available in a PDF from cablematters.com) www.cablematters.com

Product Description

The Cable Matters® Thunderbolt™ 4 Docking Station supports four 4K DisplayPort™ or HDMI® monitors, USB peripherals, 2.5 Gigabit Ethernet networking, and SD cards over a single Thunderbolt 4 40Gbps cable. This innovative docking station uses the Intel® Goshen Ridge chipset for compatibility with a computer with only USB-C® connectivity.

Product Features

Connects to any Thunderbolt 4 or USB-C® computer port and provides up to 98W of Power Delivery charging to the host computer
Supports up to four 4K monitors at 60Hz in Thunderbolt 4 Mode(with DSC enabled).Support two monitors up to 8K@30Hz for each (see details in on page 4 )
Provides 3x USB-A 10Gbps ports, 2x USB-A 5Gbps ports, 1x USB2.0 port with 5V@1.5A BC1.2 charging support, and 1x USB-C 10Gbps port with 5V@1.5A PD charging support
Connect USB peripherals with six USB-A ports and one USB-C port
Audio support for a speaker or headset with a microphone
Connect to a wired 2.5 Gigabit Ethernet network
Supports microSD or SD cards at 300MB/s speeds

System Requirements

Computer Compatibility Thunderbolt 3/4 host(Thunderbolt mode) USB-C host(MFDP mode), USB4, USB3.2 Gen1/Gen2
Note: Computers with ChromeOS are NOT compatible
OS Compatibility macOS 10.13 and up Windows 10 and up
External Displays DisplayPort and/or HDMI monitors and cables
Ethernet Networking LAN or router with RJ45 and an Ethernet cable (Cat 6 for 2.5 Gigabit Ethernet)
USB Connectivity Compatible USB-A or USB-C devices and cables. To achieve 10Gpbs speed on 10Gbps ports, 10Gbps-compatible devices and cables are required
SD Cards Compatible microSD or SD Card
Audio Port 3.5mm TRS or TRRS headset or microphone cable
Power Port Use only the power adapter included with the Dock

Connection and Operating Instructions

Installation Checklist

✓ A Windows PC may need Thunderbolt updates to function properly over Thunderbolt 4 For more information, go to kb.cablematters.com
✓ Check that your Thunderbolt port is wired for 40Gbps to support four 4K monitors
✓ A computer with USB-C rated for 10Gbps supports dual or single monitors. Resolutions depend on host capabilities
✓ If you want the network port on this dock to reach a speed of 2.5Gbps, it is crucial to ensure that your router’s Ethernet port supports 2.5Gbps
✓ Use the included Thunderbolt 4 cable to connect to the Dock for the best performance Longer active Thunderbolt 4 cable up to 2m are available (Cable Matters Model 107022)
USB-C only computers must use a passive Thunderbolt 4 cable up to 1m (Cable Matters Model 107032)
✓ macOS computers do not require any additional external software
✓ For additional troubleshooting information, go to kb.cablematters.com and search for 107054.
✓ Check that the Intel Thunderbolt™ Software is installed. Search for it in Windows

USB-C or Thunderbolt 4 External Display Char

Thunderbolt 4 hosts support four 4K displays. The display support of USB-C hosts depends on the DP Alt Mode and Display Stream Compression (DSC) support of the host.

Computer| Single display| Dual Displays| Three Displays| Four Displays
---|---|---|---|---
Windows Thunder- bolt 3/4 hosts| HBR3/HBR2(2 DP stream) with DSC enabled| 8K@30Hz| 2x 8K@30Hz(1) or 2x 4K@60Hz(2)| 2x 4K@60Hz(2) and 1x 8K@30Hz| 4x 4K@60Hz
HBR3/HBR2 (2 DP stream)| 4K@60Hz| 2x 4K@30Hz(2)or or 2x 4K@60Hz(1)| 2x 4K@30Hz(2) and 1x 4K@60Hz| 4x 4K@30Hz
HBR3/HBR2 (1 DP stream)| 4K@60Hz| 2x 4K@30Hz| 2x 4K@30Hz(1) and 1x 1080P@60Hz| 4x 1080P@60Hz
Windows Non- Thunder- bolt hosts| HBR3/HBR2(2 Lanes) with DSC enabled| 4K@60Hz| 1x 4K@60Hz and 1x 4K@30Hz| 3x 1440P@60Hz| 4x 1080P@60Hz
HBR3/HBR2 (2 Lanes)| 4K@30Hz| 2x 1080P@60Hz| 3x 1600×900@60Hz| 4x 1366×768@60Hz
Mac Thunder- bolt 3/4 hosts| HBR3/HBR2(2 DP Stream) with DSC enabled| 4K@60Hz| 2x 4K@60Hz(3)| 3x 4K@60Hz(3)| 4x 4K@60Hz(3)
HBR3/HBR2 (2 DP stream)| 4K@60Hz| 2x 4K@60Hz(3)| 3x 4K@60Hz(3)| 4x 4K@60Hz(3)
M1 and M2 Chip (1 DP stream)| 4K@60Hz| 2x 4K@60Hz(2)| Doesn’t support this feature(4)| Doesn’t support this feature(4)

The two monitors should be connected in one of these ways:
A. DP1 and DP2
B. DP1 and HDMI2
C. HDMI1 and DP2
D. HDMI1 and HDMI2
The two monitors should be connected in one of these ways:
A. DP1 and HDMI1
B. DP2 and HDMI2
DP1 and HDMI1 are mirrored monitors, DP2 and HDMI2 are mirrored monitors
The M1/M2 chip Mac only supports up to two external mirrored monitors
8K means 7680×4320, 4K means 3840×2160, 1440P means 2560×1440, 1080P means 1920×1080

Front Panel Diagram

SD and microSD card slots
USB-A 3.2 Gen 2 10Gbps port
USB 2.0 port with 5V@1.5A BC1.2 charging
3.5mm TRRS combo headphones/mic port
Thunderbolt 4 40Gbps / USB-C host connector port
Power button

Rear Panel Diagram

K-Lock slot
DC power port
Display connectors – HDMI and DisplayPort
2.5 Gigabit Ethernet RJ45 connector
USB-C 3.2 Gen 2 10Gbps port with PD 5V/1.5A charging support
2xUSB-A 3.2 Gen 2 10Gbps port
2xUSB-A 3.2 Gen 1 5Gbps port

Connecting the Docking Station

Connect the Dock to an AC power outlet
Connect the included cable to the Thunderbolt 4 or USB-C port on the computer
A computer equipped with Power Delivery should indicate that it is charging
Wait up to 20 seconds while USB drivers are automatically installed
Check that an LED in the RJ45 port is lit
Windows may request the user to approve the Dock
Check the status of connected Thunderbolt devices from the Thunderbolt software in Windows

Troubleshooting Tips

Reboot the computer and check that the Dock has power
Check with the computer maker for BIOS updated and latest graphics drivers for Windows
Avoid rapidly disconnecting and reconnecting the dock from your computer
Connect the Thunderbolt 4 cable to the host port located on the front panel of the dock, rather than the USB-C DFP port on the back.
Connect the dock to your computer’s Thunderbolt 4 port or USB-C port with video feature, rather than the charging port or a port that only supports data transfer.

Connecting to a LAN or Router

Connect an RJ45 patch cable to the Dock (Cat 6 recommended for 2.5 Gigabit Ethernet)
Connect the patch cable to a LAN or router port
Check the documentation of your LAN or router to configure network access
Link and Status LEDs should blink to indicate a live connection

Troubleshooting Tips

Check that the Link and Status LEDs are lit
Test by turning off all wireless connections on the computer
Test the patch cable with a different device or try another Ethernet port
Maximum connection speed is limited by the network equipment and the Internet speed

Connecting an Audio Device

Connect a headset or microphone to the 3.5mm audio port (3 pole TRS or 4 pole TRRS)
Configure the audio settings from the computer

Windows 10

Device Manager > Click on Sound, video and game controllers> Realtek USB2.0 Audio
Click on Audio inputs and output > Select Microphone or Speakers

macOS 10.13 and up

System Information > Hardware > USB > USB 3.0 Bus > Realtek USB2.0 Audio
Select the audio in System Preferences > Sound > Select the Output or Input

Connecting External Monitors

Connect monitors to the DP ports and HDMI Ports.
Select the desired video input from each monitor’s menu
Select the audio output from the computer, if needed

Windows 10: Press Windows Logo + P or launch the Intel HD Graphics Control Panel from the search bar
macOS 10.13 and up: Select System Preferences > Displays > Click the Arrangement tab

Troubleshooting Tips

Test the video cables with other equipment
Check that your computer supports 4 external monitors
Check the resolution chart on Page 4 to verify display and resolution host device support
Base-level M1/M2 Mac computers only support up to 2 monitors and they will be in mirrored mode in DP1/HDMI1 or DP2/HDMI2. All other Macs support up to 4 monitors, DP1/HDMI1 in mirrored mode, and DP2/HDMI2 in mirrored mode.
To connect multiple monitors, it is recommended to visit the official website of Intel and update your graphics card driver to the latest version. This will ensure compatibility and optimal performance
If you want to connect four 4K@60Hz monitors, it is recommended to use monitors with the highest resolution that supports 4K@60Hz

Connecting a USB-A or USB-C Device

FRONT PANEL

Connect a USB-A or USB-C device or cable to the Dock
The device should be recognized after downloading any needed USB drivers
The USB3.2 port supports data transfer up to 10Gbps. The USB-A 2.0 port supports up to 480Mbps data transfer and 5V1.5A BC1.2 charging.
Use Safely Remove or Eject when disconnecting, if needed

REAR PANEL

Connect a USB-A 2.0 or USB 3.0 device or cable to the Dock
The device should be recognized after downloading any needed USB drivers
Data transfer only is supported
Use Safely Remove or Eject when disconnecting, if needed
The USB-C 3.2 port supports data transfer up to 10Gbps and 5V/1.5A PD charging. The two USB3.2 ports on the left supports data transfer up to 10Gbps and the two USB3.2 ports on the right support data transfer up to 5Gbps.

Troubleshooting Tips

USB external hard drive may require more power than the USB port provides. If the external hard drive has an external power adapter, connect it to the hard drive
Test the USB cable or device with a different port
Data transfer speed is limited by the Thunderbolt 4 or USB-C host port and the connected device
Thunderbolt displays, devices or external drives are NOT compatible
USB-C displays are NOT compatible

Connecting SD Cards

Connect an SD card to the SD card slot, and/or a microSD card to the microSD card slot
The card should be recognized automatically
Data transfer up to 300MB/s is supported
Use Safely Remove or Eject before removing SD cards

Troubleshooting Tips

Make sure the card is formatted for use. Try backing up data and reformatting a new or used card
Test the card in another device
Data transfer speed is limited by the Thunderbolt 4 or USB-C host port, connected devices, and card type

TECHNICAL SPECIFICATIONS

Thunderbolt 4 /USB-C (host) Thunderbolt 4 40Gbps / USB-C
Included Host Cable Thunderbolt 4 40Gbps passive
2.5 Gigabit Ethernet Network Port RJ45
USB-A 3.2 (front panel) 1x USB-A 3.2 10Gbps
USB-A 2.0 (front panel) 1x USB-A 2.0 480bps with 5V1.5A BC1.2 charging
USB-A 3.2 (rear panel) 2x USB-A 3.2 5Gbps for data transfer only
USB-A 3.2 (rear panel) 2x USB-C 3.2 10Gbps for data transfer only
USB-C 3.2 (rear panel) 1x USB-C 3.2 10Gbps with 5V1.5A PD charging
Displays 2x DisplayPort 1.4, 2x HDMI 2.1
Audio 3.5mm TRRS Combo Audio Port / 2 Ch audio
SD Card 1x microSD card slot, 1x SD card slot—300MB/s
Power Input: AC 100/240V Output: 20V/6.75A US Standard
Operation/Storage Temperature 32-104° F / -4-158° F
OS Support Windows 10 64-bit, macOS 10.13 and up
Maximum Resolution Support Up to 7680 x 4320 @ 30Hz
Dock Housing (L x W x H) 7.7 x 4.1 x 1.4 in (195 x 104 x 36 mm)
Dock Weight 22 oz (625g)
Compliance C E, FCC, RoHS
Warranty Limited One-Year

Note: Specifications are subject to change without notice

WARRANTY & SUPPORT INFORMATION

Customer Support and Contact Information

Cable Matters offers lifetime technical support as an integral part of our commitment to provide industry leading solutions. Contact us with any questions at support@cablematters.com.

Warranty Information

This product is backed by a limited one-year warranty. The warranty covers parts and labor costs only. Cable Matters does not warrant its products from defects or damages arising from misuse, abuse, or normal wear.

Limitation of Liability

In no event shall Cable Matters Inc. (including their officers, directors, employees or agents) be liable for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of profits, loss of data, loss of business, or any pecuniary loss, arising out of, or related to the use of this product exceeding the actual price paid for the product (as allowed by state law).

Download the user manual at: www.cablematters.com/dl/107054

support@cablematters.com
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