Moes MHUB Wired Smart Gateway Instruction Manual

June 15, 2024
MOES

**Moes MHUB Wired Smart Gateway Instruction Manual

**

Product Specifications

Product name Wired Smart Gateway
Electrical Parameters 5V 2A
Operating temperature -10℃-45℃
Operating humidity 5%-90% RH(no condensation)
Wired Protocol Wi-Fi 2.4GHz & ZigBee & BLE & Mesh
Product Size 959522 mm

Packing list

  • Wired Smart Gateway
  • Instruction manual x 1
  • Power cable x 1
  • Adapter x 1(optional)
  • Network cable x 1

Transportation

  1. The products shall be free from severe vibration, impact, exposure to rain, dumping and other problems during transportation, and shall comply with the provisions of the marks on the packing boxes.
  2. This product has no waterproof and dustproof function.

Storage

Products should be put in the warehouse where the temperature is between the range -10℃ 5℃,and the relative humidity between the range
5%RH~90%RH(non condensation), indoor environment with no acid, alkali, salt and corrosive, explosive gas, flammable matter, protected from dust, rain and snow.

Safety Information

Do not disassemble, reassemble, modify, or attempt to repair the product by yourself. Suchroducts may cause electric shock, which may cause serious injury or death.

Product Description

The smart gateway is the control center of the ZigBee and Bluetooth device. Users can design and implement smart application scenarios by adding ZigBee and Bluetooth devices

Product Description

WiFi Indicator(Blue):

Configuration Status:

Blinks(0.5s) Ready for connection
Blinks(1s) Allows sub devices to beaded to the gateway
Steady Off Activated

Status Indicator(Red)

Blinks Delay into guard mode or the gateway is under alarm state

Function Button:

Short press for 1 time Allows sub devices to beaded to the gateway
Short press for 2 times(less than 2s) Switch the arm and disarm mode
Long press for more than 5s Gateway Reset

Reset Button:

Long press the reset button for 5s| Factory reset and wipe the data of the hub and its subdivides.
---|---

Preparation For Use

APP Download Smart Life APP



Please scan the QR code or download Smart Life on App store.

Register or Log in

  • Download “Smart
  • Life “Application Enter the Register/Login interface; tap “Register” to create an account by entering your phone number to get verification code and “Set password”. Choose “Log in” if you already have a Smart Life account

Add Devices

  1. Connect the gateway to the power supply and connect it to the home 2.4GHz band router through the cable;

  2. The red and blue indicators are steady on for the first time, waiting 1 minute until the blue indicator blinks (if not,you need to long press the function button until you hear the prompt “please release” for the blue indicator blinks

  3. Make sure Bluetooth switch of the mobile is on, and mobile is connected to the 2.4 Gaz Wi-Fi of home router;

  4. Open the APP, will find gateway automatically, then click “Add”. If don’t find gateway, then click the button “+” in the upper right corner of the screen, select “Gateway Control” in the left menu bar on screen, and choose “Multi-mode Gateway”, press function button until LED indicator blinks, operate according to App directions;
    Open the APP

  5. Enter the Wi-Fi password, click “Next”, and wait for the connection to complete. Add the device successfully, you can edit the name of the device to enter the device page by click “Next”
    Wi-Fi password

  6. Once the device has been added successfully, you will be able to find the device on the “My Home” page.
    added successfully

Electronic Information Products Toxic And hazardous substance Declaration

**** Part name Toxic or harmful substances or elements
Lead Pb Mercury Hg

PolybrominatedbiphenylPBB
PCBboard| | | | |
Housing| | | | |
Cable| | | | |

Indicates that the content of this toxic and hazardousubstance in all homogeneous materials of this part i below the maximum limit specified in SJ/T1163-200 Requirements for Concentration Limits for Certain Hazardous Substances in Electronic Information Products;
Indicates that the toxic or hazardous substance containing at least one of the homogeneous materials of the par exceeds the maximum limit specified in the SJ/T1163 2006 standard

The figures in this label indicate that the product has an environmental protection use period of 10 years under conditions of normal use, and some parts may also havenvironmentally friendly use period mark. The environmental protection use period is based on the number indicated by the mark

SERVICE

Thank you for your trust and support to our products, we will provide you with a two-year worry-free after -sales service (freight is not included), please do not alter this warranty service card, to safeguard your legitimate rights and interests. If you need service or have any questions, please consult the distributor or contact us.Product quality problems occur within 24 months from the date of receipt, please prepare the product and the packaging, applying for after-salaintenance in the site or store where you purchase; If the product is damaged due to personal reasons, a certain amount of maintenance fee shall be charged for repair
We have the right to refuse to provide warranty service if

  1. Products with damaged appearance, missing LOGO or beyond the service term
  2. Products that are disassembled, injured, privately repaired, modified or have missing parts
  3. The circuit is burned or the data cable or power interface is damaged
  4. Products damaged by foreign matter intrusion (including but not limited to various forms of fluid, sand, dust, soot, etc.)

Troubleshooting[sc

_fs_multi_faq headline-0=”h2″ question-0=”Can gateway/router control

Zigbee devices on upper and lower floors or through the wall?” answer-0=”It is possible to control the devices through the wall, but the specific distance depends on the thickness and the material of the wall. It is hard to control the devices on upper and lower floors and you can have a ZigBee repeater to effectively expand the range of ZigBee communication network” image-0=”” headline-1=”h2″ question-1=”What should I do if the signal coverage of gateway/router is poor?” answer-1=”This is related to the location of the gateway/router and its distance from the sub-devices;There should be more than 2 gateways/routers needed for large flat floor, villa and other environments or with the ZigBee repeater required” image-1=”” headline-2=”h2″ question-2=”Can sub-devices on different gateways be linked?” answer-2=”Hello, yes, not only the cloud link, but also the local linkage of multiple gateways in the same LAN supported,and the sub-device linkage can still be performed efficiently when the network is disconnected or the cloud problem occurs,(the premise is that there is at least one gateway featured with strong performance, such as a wired ZigBee gateway).” image-2=”” headline-3=”h2″ question-3=”What if the sub-devices fails to be added to the gateway?” answer-3=”Hello, please make sure that you have reset the sub-device for configuration state. It may also be due to insufficient wireless signal strength. Ensure that there is no metal wall barrier or interference from high-power electrical appliances between the gateway device and its sub- devices (it is recommended that the distance between the gateway device and its sub-devices shall less than 5 meters with no wall)” image-3=”” count=”4″ html=”true” css_class=””]

RECYCLING INFORMATION

All products marked with the symbol for separate collection of waste electrical and electronic equipment
WEEE Directive 2012/19 / EU) must be disposed of separately from unsorted municipal waste. To protect your health and the environment, this equipment must be disposed of at designated collection points for electrical and electronic equipment designated by government or local authorities. Correct disposal and recycling  will help prevent potential negatnsequences for the environment and human health. To find out where these collection points are and how they work, contact the installer or your local authority

WARRANTY CARD

Product Information

Product Name
Product Type

Purchase date__
Warranty Period

Dealer Information
Customer’s Name__
Customer Phone__

Customer Address_____

Maintenance Records

Failure date Cause Of Issue Fault Content Principal

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