AND UC-356BLE Wireless Weight Scale Wide Platform Instruction Manual
- June 3, 2024
- AND
Table of Contents
UC-356BLE Wireless Weight Scale Wide Platform
Instruction Manual
Preface
Thank you for purchasing A&D Medical wireless and digital weight scale. This product was designed using state of the art technology and optimized for simple use. It is intended to measure and display accurate weight from 15kg to 250kg (33 lb to 550 lb), then transmitting the data via Bluetooth®. to software applications. We recommend that you read through this manual carefully before using the device for the first time. If you have any questions or problems, please contact your A&D Medical service partner, or visit us on the internet at www.andmedical.com.
General Information
This scale is intended to be used on a flat, hard surface. If using on carpet, please use our carpety tray, AX-356BLE-ST (sold separately).
Safety Information
Before putting the device into use, please read the instruction manual. This
manual contains instructions for installation, proper use and maintenance of
the device.
The manufacturer shall not be liable for damages that result from misuse.
The device complies with part 15 of the FCC rules and contains the FCC ID
WAP2011. This equipment has been tested and found to comply with Industry
Canada rules as a Bluetooth device modular approval spread/spectrum/digital
device ID 7922A-2011.
General Usage
CAUTION
- Do not begin a weight reduction or exercise program without consulting a doctor or healthcare provider first.
- Do not use the scale on slippery surfaces, such as a wet floor.
- This scale is for human use only.
- Do not place the scale against the wall. It may cause injuries or malfunction.
- Do not disassemble, repair or remodel the scale.
- Replace worn battery with a new one.
- Do not jump onto the scale.
- Do not use this scale when your body or feet are wet.
- Please store this scale on a level surface. Do not stack scales on top of each other.
- Do not put your fingers into any ingress or inside the scale.
- Do not use this scale for purposes other than described in this manual.
- People with disabilities, or who are physically frail, should always be assisted by another person when using this scale. Use a handrail when stepping on the scale, but ensure it does not influence measurement.
- Do not place this scale near heat sources or below air conditions, and avoid exposure to direct sunlight.
- If the battery fluid get in your eyes, immediately rinse with clean water and consult a professional doctor immediately.
- If using scale on a carpet, please use our carpet tray (AX-356BLE-ST).
Battery Usage
CAUTION
- Only use AA alkalaine batteries with this scale. Other battery types may cause malfunction.
- Do not insert the battery with the polarities in the wrong direction.
- Do not dispose of batteries in fire.
- Do not use new and used batteries together.
- Remove the batteries if the device will not be used for three months or more.
- Improper installation will render the warranty null and void.
Cleaning and Maintenance
To protect the unit from damage, please observe the following:
Use a soft dry cloth, or a soft cloth moistened with neutral soap to clean the
device.
- Do not clean the scale by immersing it or its components in the water.
- Changes or modification not approved by the manufacturer will void the user warranty.
- Do not disassemble or attempt to repair the device or components.
- Do not use any abrasive or volatile cleaners, gasoline, thinners or similar solvents to clean the device.
We recommend checking the scale’s accuracy at regular intervals. The regularity of these checks is dependent on the level of use and the state of the scale. If any inaccuracies occur, please contact your local distributor or A&D Medical.
Parts Identification
Components
Digital Weight Scale
4 AA Batteries
Instruction Manual
UC-356BLE Scale
Display
Getting Started
Select Metric
Use the switch to toggle between kg and lb
Battery Installation
- Remove the battery cover on the back of the device.
- Insert the 4 AA batteries with the postive (+) and negative (-) terminals properly aligned with the corresponding symbols in the battery compartment.
- Close the battery cover. Set the scale flat on the floor.
Note: Time is not retained when batteries are removed. After you place new batteries in the weight scale, please take a measurement in the application to ensure date and time is updated.
Flat Surface
Be sure to place scale on flat surface. Do not place the scale on a soft
surface, such as carpet or mat. If you need to use the weight scale on a
carpet, please use the carpet tray accessory, AX-356BLE-ST (sold separately).
Pairing to Mobile App
Download Mobile App
Download the free A&D Heart Track app from the App Store or Google Play and
register for a new account or sign in if you already have an account. If using
a third party application, please follow the instructions in the manual of
the receiver device to complete pairing. Once the batteries are inserted, the
weight scale will start advertising and be available for pairing.
Pairing the Device
- Select the “Menu.”
- Click Add Bluetooth® Devices.
- Click
+
and select scale. - Select UC-356BLE.
- Follow onscreen instructions to complete the pairing.
Taking a Measurement
Connecting the Scale
-
On the top bar, navigate to “Scale” icon. Then, click “+ Measure” button at the top right.
-
Wait for the scale to connect. This can take up to 1 minute.
-
Once the connection is made, the icon will appear on the top left of the scale display.
Add New Measurement in App
- Place the scale on a flat, hard surface.
- Now, step on the scale and remain still. At the end of the measurement, the measurement value will be displayed and the scale will beep once. Then the final measurement value will start flashing.
- Step off the scale and the measurement is transferred to mobile app.
Note: If the icon does not appear, the no connection has been made and the measurement will be stored in the scale.
Taking a Measurement
Taking Measurement Offline – Stored Data
Measurements that are not taken with the app open will be saved to the scale
memory.
The memory will be transferred to the app during the next in app connection.
Troubleshooting
Problem
Problem | Root Cause | Solution |
---|---|---|
After stepping on the scale, nothing is displayed. | No batteries are | |
inserted. | Insert new batteries | |
The batteries are inserted in the wrong direction. | Ensure the batteries are |
placed in the correct direction.
The batteries are low or dead.| Repalce all four batteries.
The data is not being transmitted| The receiving device is too far away from
the device| Ensure the receiving device is within 5 m (16 ft.) of the scale.
Then, try to connect again.
The application on the receiving device is not ready.| Check the status of the
application to ensure it is the correct mode to accept data. Then, try to
connect again. If “Err” shows on the scale display, please contact your local
distributor or A&D Medical.
Error Prompt
Error | Description | Solution |
---|---|---|
Battery voltage is low | Replace all four batteries | |
Batteries are depleted. | Replace all four batteries | |
Incorrect Zero Weight Setting | Please retake measurement as the zero weight |
was incorrect. Ensure to tap on the scale to generate the “0.0Ib” before
taking measurement.
| Body weight is more than 250 kg / 550 lb| Weight range:
15-250 kg ( 33-550 lb )
| Internal low count error| Reset the device by pressing the reset button on
the back of the scale. Please note that resetting the device will delete all
memory. If this does not
resolve the issue, contact local distributor or A&D Medical.
| Internal high count error
| Internal memory error
Specifications
Product Name | Weight Scale (UC-356BLE) |
---|---|
Dimension | Approximately 41(H) x 415(W) x 360(D) mm 1 3/5″(H) x 16 1/3″ (W) x |
14 1/5″(D)
Net Weight| Approximately 3.5 kg (7.7 Ib) including batteries
Display Resolution| 15 to100 kg with an increment of 0.1 kg (33 to 220 lb with
an increment of 0.2 Ib) 100 to 250 kg with an increment of 0.2 kg (220 to 550
lb with an increment of 0.5 Ib)
Measurement Unit| Kilogram / Pound
Accuracy| 15 kg to 40 kg ± 0.4 kg (33 lb to 88 lb ± 0.88 Ib) 40 kg to 250 kg ±
1% (88 lb to 550 lb ± 1%)
Operating Environment| +10°C to + 40°C(+50°F to +104°F) 15% to 90% RH
Power Source| 4 “AA” alkaline batteries
Memory| 63 measurements
Contents| Digital Weight Scale Instruction Manual 4 “AA” Batteries
Note: Specifications are subject to change without prior notice.
Accessory (sold separately)
AX-356BLE-ST | Carpet tray to use scale on capret |
---|
Warranty
LIMITED 2 YEAR WARRANTY–A &D Medical Weight Scale
A&D Medical (“A&D”) warrants to the first purchaser (“You”) that the A&D
product You purchased (the “Product”) will be free from defects in material,
workmanship and design for the applicable Warranty Term stated above from the
date You purchased the Product under normal use. This Limited Warranty is
personal to You and is not transferable. If the Product is defective, then
(i) if You are a Consumer, You return the Product to the retailer You
purchased it from (if within such retailer’s return time frame) or You return
it to A&D in accordance with the procedure set forth below, or (ii) if You are
NOT a Consumer, You return the Product to A&D in accordance with the
procedure set forth below. A&D’s warranty obligation is limited to the repair
or replacement, at A&D’s option, of the defective Product that has been
returned by You within the warranty period. Such repair or replacement will
be at no charge to You. The repaired or replacement Product is warranted
hereunder for the longer of the remainder of the original warranty period or
90 days from the date of shipment of the repaired or replacement Product. If
you return the Product for warranty service to A&D,
To obtain a warranty service, please contact us in US at
1-888-726-9966 or in Canada at
1-800-461-0991 for return address,
shipping and handling fee, and other instructions for processing warranty.
Please ensure you have satisfactory proof of the date of Your purchase and a
description of the defect. Returns will not be accepted unless a Return
Material Authorization (RMA) Number has been issued from A&D Customer Service
Representative.
This Limited Warranty does not cover, and A&D will not be liable for (i) any
shipment damage, (ii) any damage or defect due to misuse, abuse, failure to
use reasonable care, failure to follow written instructions enclosed with the
Product, accident, subjecting the Product to any voltage other than the
specified voltage, improper environmental conditions, or modification,
alteration or repair by anyone other than A&D or persons authorized by A&D, or
(iii) expendable or consumable components.
THIS LIMITED WARRANTY IS THE ONLY WARRANTY PROVIDED BY A&D; THERE ARE NO OTHER
EXPRESS WARRANTIES. If A&D cannot reasonably repair or replace the Product,
A&D will refund the amount You paid for the Product (not including taxes),
less a reasonable charge for usage. To receive a refund you must have
returned the Product and all associated materials to A&D.
The above remedy of repair, replacement or refund is your only and exclusive
remedy. IN NO EVENT SHALL A&D BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT
LIMITATION, LOST PROFITS, LOST INFORMATION OR REPLACEMENT COSTS, ARISING OUT
OF YOUR USE OF OR INABILITY TO USE THE PRODUCT, INCLUDING, WITHOUT
LIMITATION, ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF A&D HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow the
exclusion of incidental or consequential damages, so that the above exclusions
may not apply to you. This warranty gives you specific legal rights, and you
may also have other rights that may vary from state to state.
No distributor, dealer or other party is authorized to make any warranty on
behalf of A&D or to modify this warranty, or to assume for A&D any liability
with respect to its products.
Bluetooth® devices carry the Bluetooth® logo mark.
iPhone, iPad and iPod are trademarks of Apple Inc., registered in the U.S. and
other countries.
Google and Google logo are registered trademarks of Google, Inc.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>