Andonstar AD246S-M HDMI Digital Microscope User Manual

Andonstar AD246S-M HDMI Digital Microscope

Product Information

Specifications

• Manufacturer : Andonstar Technology Co., Ltd
• Product Type : Microscope
• Model : [Model Name]
• Supported Operating Systems : Windows, macOS

Product Usage Instructions

Installation
To use the microscope, follow these steps

1. Uninstall any previous installation files and directories related to the microscope software.
2. Download the latest software from the following link: Microscope Software Download.
3. Install the downloaded software on your computer by double-clicking the downloaded file and following the on-screen instructions.

Connecting the Microscope
Follow these steps to connect the microscope to your computer

1. Use the USB data cable provided with the microscope to connect it to your computer. Do not use the switch cable with dimmer.
2. Once connected, select the PC camera option correctly on your computer.
3. Ensure that your computer’s antivirus software or firewall does not block the microscope device.
4. Check if the USB Camera name is visible in the device manager of your computer.

Launching the Microscope Measurement Software
After completing the above steps, you can now launch the Microscope Measure measurement software and start using the microscope:

1. Open the Microscope Measure software on your computer.
2. Select the USB camera option within the software.

FAQ

Q: What should I do if I encounter common measurement software issues?
If you encounter common measurement software issues, please follow these steps

1. Completely uninstall any previous installation files and directories related to the microscope software.
2. Download the latest software from the provided link and install it on your computer.

Q: What should I do if my computer fails to recognize the microscope equipment?
If your computer fails to recognize the microscope equipment, please follow these steps

1. Ensure that you are using the USB data cable, not the switch cable with dimmer, to connect the microscope to your computer.
2. Select the PC camera option correctly after connecting the microscope device.
3. Check if your computer or antivirus software’s firewall is blocking the microscope device.
4. Verify if the USB Camera name is visible in the device manager of your computer.
5. Open the Microscope Measure measurement software and select the USB camera option.

If you have any other questions or require further assistance, please contact our customer service support at the address provided in the Assembly Steps page. Thank you!

Andonstar Technology Co., Ltd

Common measurement software issues

1. Please uninstall the previous installation files and directories completely.
2. Then please download the new software for testing: https://drive.google.com/drive/folders/1x0FCJridPu3tlnvxQRnpQw4UOW6baZ sM?usp=sharing

Unable to recognize microscope equipment on computer

1. Use the USB data cable, not the switch cable with dimmer, to connect to the computer. After connecting the microscope device, select the PC camera option correctly.
2. Please confirm that the computer or antivirus software, firewall does not block the microscope device, and the USB Camera name can be seen in the device manager.
3. After confirming that the above steps are completed, open the Microscope Measure measurement software to select the USB camera.

For any other questions, please contact us at the address in the Assembly Steps page for customer service support. Thanks.

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