How to resolve Razer Synapse 3 cannot launch or crashes

June 7, 2024
Razer

Resolve Razer Synapse 3 cannot launch or crashes

You may experience issues with Razer Synapse 3 suddenly crashing, not launching properly, or stops running. This may be caused by either admin restrictions or Synapse 3 files may be corrupted or missing or a simple log in issue. It is also possible that Razer Synapse 3 is being blocked by your firewall or the Razer Synapse Service is not running.

To resolve this issue:

  1. Run Synapse 3 as administrator.

  2. Ensure that Synapse 3 is not blocked by your firewall and antivirus software.

  3. Ensure that your computer’s specifications have met the system requirements to install Synapse 3.

  4. If the issue persists, check if the “Razer Synapse Service” is running.

  5. Run the “Task Manager”.

  6. Check whether Razer Synapse Service and Razer Central Service are running. If not, right-click on them and pick “Restart” to start the service. Run Central Service first and then Synapse Service.

  7. If the Razer Synapse Service is still showing “Stopped”, run the “Event Viewer” by clicking “Start”, type “event” and select “Event Viewer”.

  8. Look for the “Application Error” and identify the events that are from the “Razer Synapse Service” or “Razer Central Service”. Select all the events.

  9. Select “Save Selected Events…” and send the extracted file over to Razer through Contact Us.

  10. If the issue persists, your Synapse 3 may be corrupted. Perform a clean reinstall.

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