StarTech USB32HDES USB 3.0 to HDMI Adapter Quick Start Guide

: June 15, 2024
: StarTech

Table of Contents

StarTech USB32HDES USB 3.0 to HDMI Adapter
Component Reference Table
Requirements
Package Contents
Installation
Regulatory Compliance
Warranty Information
Frequently Asked Questions
Read User Manual Online (PDF format)
Download This Manual (PDF format)

StarTech USB32HDES USB 3.0 to HDMI Adapter

StarTech-USB32HDES-USB-Graphics-Adapter-PRODUCT

USB to HDMI / DP / VGA Adapter – Supports Windows Only

This Quick-Start Guide provides setup information for the following StarTech.com Products:

Product Reference Table

$StarTech-USB32HDES-USB-Graphics-Adapter-MODELS $1$$ $StarTech-USB32HDES-USB-Graphics-Adapter-MODELS $4$$

Component Reference Table

Component	Function
Built-In USB Host Port (USB-A or USB-C)

• Connect to a USB Port on a Host Computer

|
Video Output Port(s) (HDMI, DisplayPort or VGA)| • Connect to a Display Device|
Downstream USB-A Port (USB32HDEH Only)| • Connect to a USB Peripheral Device

• USB 5Gbps

|

Requirements

USB Enabled Host Computer (Only Windows Platforms Supported)
Requires USB 5Gbps or Faster
Display Devices (1 to 4, depending on product)

Package Contents

USB Display Adapter x1
Quick-Start Guide x1

For the latest drivers/software, technical specifications, and declarations of conformance, please visit: www.StarTech.com/Support

Installation

IMPORTANT PRE-INSTALLATION STEPS FOR AUTO DRIVER OR MANUAL SETUP

This USB Display Adapter is intended for Windows operating systems only.
Driver installation for the USB Display Adapter may be automatic on Host Computers running Windows 10 and up. Before connecting the USB Display Adapter to the Host Computer, please take the following steps to optimize the Host Computer for automatic driver installation:
- Make sure any outstanding Windows updates are installed to ensure the
- Host Computer is running the most up-to-date version of Windows. Ensure that the Host Computer has an active Internet connection.
- Verify that the active user account has administration privileges.
This Quick-Start Guide provides two methods for driver installation: Automatic Driver Installation and Manual Driver Installation. If the Automatic Driver Installation fails please disconnect the USB Display Adapter from the Host Computer, and follow the steps for Manual Driver Installation.

Hardware Installation

Connect the Display Device(s) to the Video Output Ports on the USB Display Adapter, using the required cables (sold separately).
Connect the Built-In USB Host Port on the USB Display Adapter to an available USB Port on the Host Computer.

Automatic Driver Installation

Once the USB Display Adapter has been connected to the Host Computer, Windows will attempt to download and install the drivers automatically.
Installation may take several seconds to complete. During the installation process, the connected Display Device(s) might flicker, this is normal. Once the installation has been completed, the Windows desktop will appear on the connected Display Device(s).

Manual Driver Installation

If after 3 minutes the Windows desktop does not appear on the connected

Display Device(s), it’s likely that Windows has failed to automatically install the Driver, and it will be necessary to follow the below steps for Manual Driver Installation:

Disconnect the USB Display Adapter from the Host Computer.
Visit the StarTech.com Product Page for this specific USB Display Adapter using the Product Page URL in the Product Reference Table of this document.
Click the Drivers/Downloads tab on the Product Page.
Under Driver(s):, download the [trigger] USB display adapter.zip driver package.
Right-click the zip folder that was downloaded and select Extract All, then follow the on-screen instructions.
In the list of extracted files, right-click the Setup(.exe) file and select Run as Administrator.
- Note: If the Run as Administrator option is not available, the installation file is likely attempting to be run from within the zipped file. Please extract the files using the instructions in Step 5.
Follow the on-screen prompts to install the device drivers and restart the computer when prompted.
Once Windows has restarted, connect the Built-In USB Host Port on the USB Display Adapter to an available USB Port on the Host Computer.
Installation may take several seconds to complete. During the installation process, the connected Display Device(s) might flicker, this is normal. Once the installation has been completed, the Windows desktop will appear on the connected Display Device(s).

For detailed Operation and Troubleshooting Instructions, download the Full Product Manual available under Manual(s) on the Drivers & Downloads tab of the StarTech.com Product Page for this specific product.

Regulatory Compliance

FCC – Part 15

This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by StarTech.com could void the user’s authority to operate the equipment.

Industry Canada Statement

This Class B digital apparatus complies with Canadian ICES-003.

CAN ICES-3 (B)/NMB-3(B)

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device.

Warranty Information

This product is backed by a three-year warranty.

For further information on product warranty terms and conditions, please refer to www.startech.com/warranty.

Limitation of Liability

In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their officers, directors, employees or agents) for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product. Some states do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you.

StarTech-USB32HDES-USB-Graphics-Adapter-Limitation-of-
Liability

StarTech.com Ltd.
- 45 Artisans Cres London, Ontario N5V 5E9 Canada
StarTech.com LLP
- 4490 South Hamilton Road Groveport, Ohio 43125 U.S.A.
StarTech.com Ltd.
- Unit B, Pinnacle 15 Gowerton Rd, Brackmills Northampton NN4 7BW United Kingdom
StarTech.com Ltd.
- Siriusdreef 17-27 2132 WT Hoofddorp The Netherlands
FR: startech.com/fr
DE: startech.com/de
ES: startech.com/es
NL: startech.com/nl
IT: startech.com/it
JP: startech.com/jp

To view manuals, FAQs, videos, drivers, downloads, technical drawings, and more, visit www.startech.com/support.

Frequently Asked Questions

What is the StarTech USB32HDES USB 3.0 to HDMI Adapter?

The StarTech USB32HDES is a USB 3.0 to HDMI Adapter that allows you to connect a display device to your computer via a USB port.

What operating systems are supported by the USB32HDES?

This USB Display Adapter is intended for Windows operating systems only.

How do I install drivers for the USB32HDES?

Driver installation for the USB Display Adapter may be automatic on Host Computers running Windows 10 and up. If automatic installation fails, you can follow the steps for Manual Driver Installation provided in the Quick-Start Guide.

How do I connect the USB32HDES to my computer and display device?

Connect the Display Device(s) to the Video Output Ports on the USB Display Adapter using the required cables (sold separately). Then, connect the Built- In USB Host Port on the USB Display Adapter to an available USB Port on the Host Computer.

What do I do if the Windows desktop doesn't appear on the connected Display Device(s)?

If the Windows desktop doesn't appear, follow the steps for Manual Driver Installation as mentioned in the Quick-Start Guide.

What are the regulatory compliance standards for the USB32HDES?

The USB32HDES complies with FCC Part 15 and Canadian ICES-003 standards. It also complies with Industry Canada license-exempt RSS standard(s).

What is the limitation of liability for StarTech.com regarding the USB32HDES?

In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP exceed the actual price paid for the product. For more details on liability, please refer to the provided document.

Can I use the USB32HDES with Mac operating systems?

No, the USB32HDES is intended for Windows operating systems only. It is not compatible with Mac OS.

How many display devices can I connect to the USB32HDES?

The USB32HDES supports a single HDMI display device. If you need to connect multiple displays, you may want to consider other StarTech.com products that offer dual or multiple display support.

Can I use this adapter for gaming or video playback?

The USB32HDES is primarily designed for office productivity and basic display needs. While it can handle video playback and some light applications, it may not provide the performance required for high-end gaming or resource-intensive video editing.

Do I need an active internet connection during driver installation?

Yes, an active internet connection is required for driver installation, especially during automatic driver installation. Ensure your computer has internet access before attempting to install the drivers.

Is the USB32HDES compatible with USB-C ports?

No, the USB32HDES is designed for USB 3.0 (USB-A) ports. If you have a USB-C port on your computer, you may need an additional USB-C to USB-A adapter or a different StarTech.com product designed for USB-C connectivity.

Reference:StarTech USB32HDES USB 3.0 to HDMI Adapter Quick Start Guide- device.report