Sabrent DS-UNHC USB-C Docking Station User Manual
- June 15, 2024
- Sabrent
Table of Contents
USB 3.2 Type-C for M.2 PCIe/NVMe + SATA 2.5”/3.5” SSD & HDD with Offline
Clone
Docking Station
User Manual
Schematic diagram of product appearance
A: USB 3.2 (10 Gbps) Type-C Male Port
B: DC Input 12V
C: Power Switch
D: Clone Start Button
E: Cloning Direction Switch
Note: Before cloning, confirm that the source drive is equal to or
smaller in capacity than the destination drive within the cloning pair.
Additionally, double check the direction of the clone switch, otherwise an
error may result in accidental data loss.
Product function introduction
- Sleek, angled design to fit your gaming décor. The aluminum exterior is also engineered to assist with heat dissipation during the cloning process.
- The tool-free insertion and extraction process makes the dock easy to use. The SATA interface also has an automatic protective cover.
- Supports multiple sizes of M.2 SSDs including 2242, 2260, and 2280.
- USB 3.2 (10Gbps) transmission rate for rapid access.
- Supports M.2 PCIe/NVMe drives via two PCIe 3.0 lanes.
- Supports the SSD TRIM and UASP functions.
- The downlink supports both PCIe and SATA interface protocols simultaneously. Both drives may be displayed and accessed at the same time.
- Uses the USB Type-C interface for convenience.
- Supports bidirectional cloning via the cloning direction switch.
- Has four LED indicators to indicate cloning progress in real time.
- Press and hold the clone button for 3 seconds until all the LEDs are lit, then quickly press the clone button again to start cloning.
- Plug and play with no drivers required. Hot-swappable.
LED light status:
- Power light – blue. Always on when the power is on.
- M.2 & SATA drive lights – blue, and independent. Will be lit when a drive is inserted. Will flash during read/write access. Light will turn off automatically for sleep mode after 30 minutes of idling.
- Clone progress indicator – white, four sections. Each section indicates 25% progress of the cloning process with all four lit upon 100% completion.
- If the destination drive is smaller than the cloned source drive the clone progress indicator will fill and an error will be reported with two flashes.
Installation method of M.2 SSD and SATA 2.5”/3.5” SSD & HDD：
Open the M.2 SSD slot heatsink
door on the front of the product as shown above, and the M.2 M Key socket is
revealed
As
shown in the picture above, insert the M.2 SSD vertically into the M.2 socket
of the docking station; please pay attention to the position of the keying gap
and do not insert the drive forcefully Position the included silicone thermal pad on the
heatsink, then close the heatsink door to complete the installation; connect
the USB cable to supply power and access the drive
Insert the 2.5”/3.5” SSD or
HDD into the top slot in the correct orientation to match the connectors; when
using a 3.5” HDD the docking station must have the power adapter connected
Notice:
- When using this product during a M.2 SSD installation please be careful to avoid static electricity discharge on the drive (it is recommended to place your hands on metal objects to safely discharge before handling).
- This product uses the M Key interface which belongs to the NVMe protocol. When installing the M.2 SSD for this product please make sure the drive is NVMe with the proper keying.
- Only install the M.2 SSD when the power is off and the USB cable is disconnected.
- When inserting the 2.5”/3.5” SSD or HDD please be careful to insert as gently as possible to avoid scratching the components on the motherboard.
- When disassembling and installing the docking station please treat all accessories with care in order to prevent loss.
- When using both bays simultaneously, whether for accessing or cloning, make sure to connect the power adapter. The USB connector on its own can only supply enough power for a single drive.
- Use the “safely remove hardware” functionality of the operating system before unplugging the docking station from the computer.
Frequently Asked Questions (FAQ)
- Why is the reading and writing speed slow in actual use, and cannot reach the reading and writing speeds of USB3.2 Gen2?
Answer: This product has undergone rigorous testing, and the drive read and write speed can reach the standard 10Gbps transmission speed. If the reading and writing speed is slow it is recommended to confirm whether the USB host port is USB3.2 Gen2 compatible. Many ports may be limited to 5Gbps.
- Why can't the Windows XP system recognize a drive with a capacity of more than 2TB?
Answer: Due to the operating system limitation of Windows XP, the drive capacity that can be recognized on the system cannot exceed 2TB. Larger drives are only supported by computers using 64-bit Windows Vista or higher. It is recommended to convert the disk to a GPT disk, otherwise drive partitions larger than 2TB will not be supported.
- How do I protect the drives and their data after use?
Answer: It is recommended that the user utilize the “safely remove hardware” functionality of the operating system before disconnecting the docking station.
- Can NVMe protocol SSDs be used in Windows prior to 8.1?
Answer: Windows 7 & 8 may require an NVMe compatibility patch in order to work properly while 8.1+ should have integrated NVMe support.
Answer: After the drive is cloned the identification ID of each drive is exactly the same. The operating system can only recognize one drive with that ID, and therefore the other drive will be displayed as offline in the disk manager.
- Can this product be used to clone an operating system?
Answer: This product is based on a hardware clone which does not affect the use of the operating system after the clone is successful. However, due to changes in the operating conditions of the hardware and software environment after cloning, the incompatibility of the driver may cause the operating system to fail to start. For problems that do not belong to this product, please seek third-party technical support for solutions. For example, after cloning the operating system SSD of the original SATA protocol to an NVMe SSD the operating system driver may be incompatible, which does not belong to the technical support scope of this product. You need to enable the NVMe function according to your own computer motherboard and solve the driver compatibility issue of the operating system. In addition, encryption and other security measures may introduce their own challenges.
- How does the sleep function work on this docking station?
Answer: This product enters the sleep state after 30 minutes without reading or writing by default, and automatically wakes up when a reading or writing operation is requested. However, if the operating system itself has a hibernation mechanism this product will preferentially obey the operating system’s power management policy, which may be inconsistent with the 30-minute idle sleep pattern of the docking station.