VIVO STAND-V102G2 Pneumatic Arm Dual Monitor Desk Mount Instruction Manual

June 15, 2024
Vivo

VIVO STAND-V102G2 Pneumatic Arm Dual Monitor Desk Mount

Product Information

Specifications:

  • Model: Pneumatic Arm Dual Monitor Desk Mount
  • SKU: STAND-V102G2
  • Weight Capacity: 33 lbs (15 kg) per arm

Package Contents:

  • A (x1) Base
  • B (x2) Lower Arm
  • C (x2) Gas Spring Arm
  • D (x2) VESA Plate
  • E (x1) Clamp Plate
  • F (x1) Grommet Plate
  • G (x1) Soft Pad
  • H (x1) Cover
  • I (x1) Clamp Brace
  • J (x1) Clamp
  • S-A (x4) M6x12mm Screw
  • M-A (x8) M4x12mm Screw
  • M-B (x8) M5x12mm Screw
  • M-C (x8) M5 Washer
  • T-A (x1) 3mm Allen Wrench
  • T-B (x1) 4mm Allen Wrench
  • T-C (x1) 6mm Allen Wrench

Tools Needed:

  • Phillips Screwdriver

Usage Instructions

Step 1: Clamp Installation

Option A: Clamp Installation

  1. Attach Clamp Brace (I) to Base (A) using M6x12mm Screw (S-A) and tighten with 4mm Allen Wrench (T-B).
  2. Apply Soft Pad (G) to the underside of Base (A).
  3. Loosen bolts on the back of Clamp (J), leaving 6mm of thread exposed.
  4. For a desk thickness of 3/8 to 2-1/2 (10 – 58mm), hang the assembled clamp into the top 4 slots of Clamp Brace (I). For a desk thickness of 2 to 3-3/8 (50 – 85mm), hang it into the lower 4 slots.
  5. Place Clamp Plate (E) on top of clamp bolts.
  6. Position base assembly on the desktop and tighten clamp bolts evenly using 6mm Allen Wrench (T-C).
  7. Attach Cover (H) to the back of Clamp Brace (I).

Option B: Grommet Base Installation

  1. Attach Grommet Plate (F) to Base (A) using M6x12mm Screw (S-A) and tighten with 4mm Allen Wrench (T-B).
  2. Apply Soft Pad (G) to the underside of Base (A).
  3. Position Base (A) over the grommet hole in the desktop or drill two 3/8 (10mm) holes 1-25/32 (45mm) apart through the desk for installation.
  4. Remove clamp bolts from Clamp (J) using 6mm Allen Wrench (T-C) if needed.
  5. Insert clamp bolts with Clamp Plate (E) up through the underside of the desk and tighten to the base using the 6mm Allen Wrench.

Step 2: Lower Arm Installation

  1. Place Lower Arms (B) on top of Base (A) and secure by turning the lower screws in the back with 3mm Allen Wrench (T-A). The upper screws in the back do not have a function on this model.

Step 3: Gas Spring Arm Installation

  1. Place Gas Spring Arms (C) on top of Lower Arm (B) and secure by turning the screw in the back with 3mm Allen Wrench (T-A).

Step 4: VESA Plate Installation

  1. Install the VESA Plates (D) to monitors using M4x12mm Screw (M-A) or M5x12mm Screw (M-B) with M5 Washers (M-C), making sure the arrow in the back is pointing up.

Step 5: Monitor Installation

  1. Pull back the release lever on the support bracket.
  2. Place the monitor with VESA Plate (D) into the support. Repeat for the second monitor.

Step 6: Adjustment

  1. If needed, adjust Gas Spring Arms (C) to support the monitors using the 6mm Allen Wrench (T-C). Turn the screw in the back clockwise to decrease support and counter-clockwise to increase.
  2. Adjust the tilt joint to tighten or loosen tilt support.

FAQ

  • Q: How much weight can each arm of the desk mount support?
    A: Each arm of the desk mount can support up to 33 lbs (15 kg).

  • Q: What tools are needed for installation?
    A: You will need a Phillips screwdriver, a 3mm Allen wrench, a 4mm Allen wrench, and a 6mm Allen wrench.

  • Q: Can this product be used with children under 3 years old?
    A: No, this product contains small parts and is not suitable for children under 3 years old. Adult supervision is required.

SKU: STAND-V102G2
Scan the QR code with your mobile device or follow the link for helpful videos and specifications related to this product. Instruction Manual: https://vivo- us.com/products/stand-v102g2

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WARNING

  • If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician.
  • Check carefully to make sure there are no missing or defective parts.
  • Improper installation may cause damage or serious injury.
  • Do not use this product for any purpose that is not explicitly specified in this manual.
  • Do not exceed weight capacity.
  • We cannot be liable for damage or injury caused by improper mounting, incorrect assembly or inappropriate use.

TIPOVER WARNING
SERIOUS OR FATAL CRUSHING INJURIES CAN OCCUR FROM TIPOVER. TO HELP PREVENT TIPOVER:

  • NEVER ALLOW CHILDREN TO CLIMB, STAND, HANG, OR PLAY ON ANY PART OF MONITOR OR STAND.
  • USE TIPOVER RESTRAINT OR ANCHOR STAND TO WALL

USE OF TIPOVER RESTRAINTS MAY ONLY REDUCE, BUT NOT ELIMINATE RISK OF TIPOVER.

WARNING: CHOKING HAZARD
SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED

PACKAGE CONTENTS

NOTE: NOT ALL HARDWARE INCLUDED WILL BE USED

TOOLS NEEDED

DO NOT EXCEED WEIGHT CAPACITY.
Failure to do so may result in serious injury.

ASSEMBLY STEPS

  1. STEP 1

    • OPTION A: Clamp Installation
    1. Attach Clamp Brace (I) to Base (A) using M6x12mm Screw (S-A) and tighten with 4mm Allen Wrench (T-B). Apply Soft Pad (G) to underside of Base (A).
    2. Loosen bolts on back of Clamp (J), leaving 6mm of thread exposed. For a desk thickness of 3/8” to 2-1/2” (10 – 58mm), hang assembled clamp into top 4 slots of Clamp Brace (I), or for a desk thickness of 2” to 3-3/8” (50 – 85mm), into lower 4 slots. Place Clamp Plate (E) on top of clamp bolts.
    3. Position base assembly on desktop and tighten clamp bolts evenly using 6mm Allen Wrench (T-C). Attach Cover (H) to back of Clamp Brace (I).
    • OPTION B: Grommet Base Installation
    1. Attach Grommet Plate (F) to Base (A) using M6x12mm Screw (S-A) and tighten with 4mm Allen Wrench (T-B). Apply Soft Pad (G) to underside of Base (A).
    2. Position Base (A) over grommet hole in desktop, or drill two 3/8” (10mm) holes 1-25/32” (45mm) apart through the desk for installation.
    3. Remove clamp bolts from Clamp (J) using 6mm Allen Wrench (T-C) if needed. Insert clamp bolts with Clamp Plate (E) up through the underside of the desk and tighten to the base using the 6mm Allen Wrench.
  2. STEP 2 Place Lower Arms (B) on top of Base (A), and secure by turning the lower screws in back with 3mm Allen Wrench (T-A). (NOTE: The upper screws in back do not have a function on this model).

  3. STEP 3 Place Gas Spring Arms (C) on top of Lower Arm (B), and secure by turning the screw in back with 3mm Allen Wrench (T-A).

  4. STEP 4 Install the VESA Plates (D) to monitors using M4x12mm Screw (M-A) or M5x12mm Screw (M-B) with M5 Washers (M-C), making sure the arrow in back is pointing up.

  5. STEP 5 Pull back the release lever on the support bracket, then place the monitor with VESA Plate (D) into the support. Repeat for second monitor.

  6. STEP 6 If needed, adjust Gas Spring Arms (C) to support the monitors using the 6mm Allen Wrench (T-C). Turn the screw in back clockwise to decrease support, and counter-clockwise to increase. Adjust the tilt joint to tighten or loosen tilt support.

  7. STEP 7 Remove cable covers on Gas Spring Arms (C) using a Phillips screwdriver. Slide cable covers on Lower Arm (B) forward to remove.

  8. STEP 8 Organize cables, then reinstall cable covers to arms.

  9. STEP 9 For safety, please do not extend the monitor behind the desk. This may cause instability and tip the desk over.

Adjust as Desired
Place Allen Wrenches (T-A, T-B, & T-C) into Cover (H) for future adjustments.

Open Monday – Friday 7:00 am – 7:00 pm CST, our dedicated support team can offer immediate assistance with rapid response times. If any parts are received damaged or defective, please contact us. We are happy to replace parts to ensure you have a fully functioning product

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  • AVG. RESPONSE TIME (within office hrs): 1HR 8M

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    • 38% within < 30m
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