MONSTER MLW71003 6.5ft Smart Lighting RGB+IC Flow Light Strip User Manual

MONSTER MLW71003 6.5ft Smart Lighting RGB+IC Flow Light Strip

VOICE CONTROL

• This Monster Smart Lighting product can be controlled by your choice of voice assistant devices. To set up voice control, follow the instructions of that assistant device in its app.

• If needed, scan the QR code below or check the Support section for more information.

• For additional information and helpful instructions, please access the Support option in the app or scan here.

PC DESKTOP CONTROL

• This Monster Smart Lighting product can also be controlled from your PC desktop computer.
• To download and install the desktop app, please visit www.monsterilluminessence.com/smartlighting from your windows computer.
• For Razer Chroma RGB™ integration please visit www.razer.com/synapse-3 to download and install Razer Synapse

TROUBLESHOOTING

Having trouble with setup?
Don’t return this product to the retailer, we’re here to help.
Please call/write us for customer support: 866-246-2008 customerservice@monsterilluminessence.com

• Why is my device unresponsive after pairing?
  Your device may have installed a necessary update and needs to reboot. Please unplug the power and reconnect to resume operation.

• Why is my device failing to connect to my Wi-Finetwork?

  • Make sure your phone or tablet is successfully connected to the 2.4GHz Wi-Fi network that your device will be placed on.
  • Make sure you enable Bluetooth on your phone or tablet to find nearby devices.
  • Make sure your phone, your Wi-Fi router, and your device are all in close proximity to each other during the pairing process (within 10ft is ideal).
  • If your Wi-Fi network is a mixed 2.4GHz/5GHz network, you may need to access your router settings and/or call your Internet Service Provider to create a separate 2.4GHz network.

• Can I cut this LED Light Strip?
  Yes. If desired, you can cut the light strip to shorter lengths by cutting on the copper area. However, once cut, the strip will no longer be water resistant or covered under warranty.

• Why is the adhesive tape not holding?

  • In order to properly install this product, the mounting surface must first be cleaned with rubbing alcohol and allowed to air dry.
  • This adhesive is not recommended for use on unpainted brick, raw wood, uneven/bumpy surfaces, or wallpaper.
  • Mounting this product in excessively hot or humid environments may weaken the adhesive. Use the included mounting clips and screws if needed.

WARRANTY

1 Year Limited Warranty – Please read and understand all instructions before using this product. If damage is caused by failure to follow the instructions, this warranty is null and void.

SAFETY

• Keep these instructions
• Uncoil the light strip before use
• Do not drop, puncture, or disassemble this product Do not install this product in any way other than what is outlined in this guide
• Do not submerge the strip or the power supply unit in water
• Avoid long exposure to direct sunlight, which may cause damage
• Do not use this product in small, enclosed locations that could limit the flow of air or trap excess heat
• Do not expose this product to open flames or use near fire
• Do not use the product in a strong magnetic field
• Do not use this product for emergency lighting/exits
• Do not allow small children to operate, modify, or install this device unsupervised
• Use a clean, soft cloth to clean – do not use any corrosive cleaners/oils to clean
• The external flexible cable or cord of this luminaries cannot be replaced; if the cord is damaged, the luminaries shall be destroyed
• The light source contained in this luminaries shall only be replaced by the manufacturer or his service agent or a similar qualified person Electronic devices are recyclable waste and must not be disposed of in the household waste. At the end of its service life, dispose of the product in accordance with applicable regulatory guidelines.
  You thus fulfill your statutory obligations and contribute to the protection of the environment.

FCC Compliance

• This device complies with Part 15 of the FCC. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, includinginterference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
• This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

RF Exposure Statement
To satisfy FCC’s RF exposure requirements, a separation distance of 20 cm or more should be maintained between the antenna of this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended.

ISEDC Warning

• This device complies with Innovation, Science, and Economic Development Canada license-exempt RSS standard(s).
• Operation is subject to the following two conditions:
  1. this device may not cause interference, and
  2. this device must accept any interference, including interference that may cause undesired operation of the device.
• The device is compliance with RF exposure guidelines, users can obtain Canadian information on RF exposure and compliance. The minimum distance from body to use the device is 20cm.

1 YEAR LIMITED WARRANTY

Jem Accessories, Inc. Limited Warranty Policy for Monster Smart Products Last Updated: March 27, 2020
This limited warranty contains important information about your rights and obligations, as well as limitations and exclusions that may apply to you.

1. WHAT THIS LIMITED WARRANTY COVERS; PERIOD OF COVERAGE
   Jem Accessories, Inc. (“Jem Accessories”), 32 Brunswick Ave, Edison, New Jersey, USA, warrants to the owner of the enclosed Monster Smart-branded product contained in this box (“Product”) will be free from defects in materials and workmanship for a period of one year. Notwithstanding the foregoing, the Warranty Period for a factory refurbished Product is one (1) year, even if installed by a professional. If the Product fails to conform to this Limited Warranty during the Warranty Period, Jem Accessories will, at its sole discretion, either (a) repair or replace any defective Product or component; with proof of purchase using original documentation. Repair or replacement may be made with a new or refurbished product or components, at Jem Accessories’s sole discretion. If the Product or a component incorporated within it is no longer available, Jem Accessories may, at Jem Accessories’s sole discretion, replace the Product with a similar product of similar function. This is your sole and exclusive remedy for breach of this Limited Warranty. Any Product that has either been repaired or replaced under this Limited Warranty will be covered by the terms of this Limited Warranty for the longer of (a) ninety (90) days from the date of delivery of the repaired Product or replacement Product, or (b) the remaining Warranty Period. This Limited Warranty is not transferable from the original purchaser to subsequent owners.

2. TOTAL SATISFACTION RETURN POLICY
   If you are the original purchaser of the Product and you are not satisfied with this Product for any reason, you may return it in its original condition to the retailer in compliance with the retailer’s return policv.

3. WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU WANT TO CLAIM UNDER THIS LIMITED WARRANTY
   Before making a claim under this Limited Warranty, the owner of the Product must (a) visit monsterilluminessence.com/support during the Warranty Period to provide notice of your warranty claim and describe the alleged failure, and (b) comply with Jem Accessories (or its authorized distributor’s) return shipping instructions. Jem Accessories will have no warranty obligations with respect to a returned Product if it  determines, at its reasonable discretion after examination of the returned Product, that the Product is anIneligible Product (defined below).

4. WHAT THIS LIMITED WARRANTY DOES NOT COVER
   This Limited Warranty does not cover the following (collectively “Ineligible Products”): (i) Products marked as “sample” or “Not for Sale”, or sold “AS IS”; (i) Products that have been subject to: (a) modifications, alterations, tampering, or improper maintenance or repairs; (b) handling, storage, installation, testing, or use not in accordance with any quick start guide, manual or other instructions provided by Jem Accessories; (c) abuse or misuse of the Product; (d) breakdowns, fluctuations, or interruptions in electric power or the telecommunications network; or (e) Acts of God, including but not limited to lightning, flood, tornado, earthquake, or hurricane; or (i) any non-Jem Accessories branded hardware products, even if packaged or sold with Jem Accessories hardware. This Limited Warranty does not cover consumable parts, including batteries, unless damage is due to defects in materials or workmanship of the Product, or software (even if packaged or sold with the product). Jem Accessories recommends that you use only authorized service providers for maintenance or repair. Unauthorized use of the Product or software can impair the Product’s performance and may invalidate this Limited Warranty.

5. DISCLAIMER OF WARRANTIES
   Except as stated above in this limited warranty, and to the maximum extent permitted by applicable law, Jem Accessories disclaims all express, implied, and statutory warranties and conditions with respect to the product, including the implied warranties of merchantability and fitness for a particular purpose. To the maximum extent permitted by applicable law, Jem Accessories also limits the duration of any applicable implied warranties or conditions to the duration of this limited warranty.

6. LIMITATION OF DAMAGES
   In addition to the above warranty disclaimers, in no event will Jem Accessories be liable for any consequential, incidental, exemplary, or special damages, including any damages for lost data or lost profits, arising from or relating to this limited warranty or the product, and Jem Accessories’s total cumulative liability arising from or related to this limited warranty or the product will not exceed the amount actually paid for the product by the original purchaser.

7. LIMITATION OF LIABILITY
   The Jem Accessories online services at monsterilluminessence.com (“services” provide you information (“product information” regarding your Jem Accessories products or other peripherals connected to your products ( product peripherals”). The type of product peripherals that may be connected to your product may change from time to time. Without limiting the generality of the disclaimers above, all product information is provided for your convenience, “as is”, and “as available”. Jem Accessories does not represent, warrant, or guarantee that product information will be available, accurate, or reliable or that product information or use of the services or product will provide safety in your home. You use all product information, the services, and the product at your own discretion and risk. You will be solely responsible for (and Jem Accessories disclaims) any and all loss, liability, or damages, including to your wiring, fixtures, electricity, home, product, product peripherals, computer, mobile device, and all other items and pets in your home, resulting from your use of the product information, services, or product. Product information provided by the services is not intended as a substitute for direct means of obtaining the information. For example, a notification provided through the service is not intended as a substitute for audible and visible indications in the home and on the product, nor for a third party monitoring service that monitors alarm state.

8. YOUR RIGHTS AND THIS LIMITED WARRANTY

   • This Limited Warranty gives you specific legal rights. You may also have other legal rights that vary by state, province, or jurisdiction. Likewise, some of the limitations in this Limited Warranty may not apply in certain states, provinces or jurisdictions. The terms of this Limited Warranty will apply to the extent permitted by applicable law. For a full description of your legal rights you should refer to the laws applicable in your jurisdiction and you may wish to contact a relevant consumer advisory service.
   • If you need to start a warranty claim for your Monster Smart device, please reach out to Customer Support by emailing customerservice@monsterilluminessence.com or calling our support number 866-246-2008.
   • Please allow 7-10 business days to process warranty claims. Customers located outside of U.S. will be responsible for all shipping costs.

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