RISCO 5IN3002 2MP Wi-Fi Bullet Camera User Guide

RISCO 5IN3002 2MP Wi-Fi Bullet Camera

Product Specifications

• Image Sensor: 1/2.82 Megapixel Progressive CMOS
• IR Distance: 30 m
• Focal Length: 2.8 mm
• Power Supply: 12V DC, 0.5A
• Power Consumption: 3.5W
• Wi-Fi Power Output: 20dBm max.
• Wi-Fi Frequency: 2.4 GHz
• Operating Conditions: -30C to 60C (-22F to 140F), less than 95%RH
• Protection: IP67

Product Usage Instructions

IP Camera Components

The IP camera comes with the following components:

• 32GB Micro SD Card x1

LED Indicator Status

Defining IP Camera Settings

1. Step 1: Connect one end of the network cable (LAN) to the camera Ethernet port and the other side to your router. Power up the camera with an appropriate power supply.
2. Step 2: Log into your Installer Admin Application and select a Site. Click Network Cameras and then enter the definitions into the provided fields.
3. Step 3: Click “MAC address” when done.
4. Step 4: Define Camera Settings. Click to establish a Wi-Fi connection.
5. Step 5: If your network is password protected, enter a password into the displayed password field. Click for a Wi-Fi network connection.
6. Step 6: Click OK. Select a wireless network from the available list.

FAQ

Q: How do I reset the camera settings to factory default mode?

• A : To reset the camera settings, long-press the Reset button for 10 seconds. The light will turn off indicating the reset is complete.

Q: Do I need to insert the Micro SD card for normal operation?

• A : Yes, make sure that the Micro SD card (32GB, supplied) is inserted in the appropriate slot for normal operation.

IP Camera Components

Notes:

1. For reset (used to return the camera settings to factory default mode), long press the Reset button for 10 seconds; the light turns off.
2. To allow normal operation, make sure that the Micro SD card (32GB, supplied) is inserted in the appropriate slot.

●       Rebooting after reset

Red light on| ●       Booting

●       Device malfunction

Green light flashing| Waiting for network
Green light on| Operating properly
Red light flashing| Network connection failed
Green and red lights flashing alternately| Firmware updating

Defining IP Camera Settings

Step 1

• Connect one end of the network cable (LAN) to the camera Ethernet port and the other side to your router. Power up the camera with an appropriate power supply.

Step 2

• If the camera is connected to a VUpoint NVR, refer to the VUpoint Network Video Recorder Installation Guide for further installation instructions. If the camera is installed as a stand-alone camera (without an NVR connection), follow steps 3 – 6 below.

Step 3

• Log into your Installer Admin Application and select a Site. Click Network Cameras → click and then enter the definitions into the provided fields.

Step 4

Step 5

Step 6

Product Specification

Note: For Australia, New Zealand, and the USA, the approved AC/DC adapter shall be used according to the country’s regulations.

FCC Statement

UKCA and CE RED Compliance Statement:
Hereby, RISCO Group declares that this equipment is in compliance with the essential requirements of the UKCA Radio Equipment Regulations 2017 and CE Directive 2014/53/EU.
For the UKCA and CE Declaration of Conformity please refer to our website: www.riscogroup.com
FCC ID: 2AVYF-IPC-FX2
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference,
2. This device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications to this equipment that are not expressly approved by the party responsible for compliance (RISCO groups.) could void the user’s authority to operate the equipment.
FCC Note
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment on and off, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a different circuit from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Standard Limited Product Warranty (“Limited Warranty”)

• RISCO Ltd. (“RISCO”) guarantees RISCO’s hardware products (“Products”) to be free from defects in materials and workmanship when used and stored under normal conditions and in accordance with the instructions for use supplied by RISCO, for a period of (i) 24 months from the date of delivery of the Product ( the “Warranty Period”). This Limited Warranty covers the Product only within the country where the Product was originally purchased and only covers Products purchased as new.
• Contact with customers only. This Limited Warranty is solely for the benefit of customers who purchased the Products directly from RISCO or from an authorized distributor of RISCO. RISCO does not warrant the Product to consumers and nothing in this Warranty obligates RISCO to accept Product returns directly from end users who purchased the Products for their own use from RISCO’s customer or from any installer of RISCO, or otherwise provide warranty or other services to any such end user directly. RISCO’s authorized distributor or installer shall handle all interactions with its end users in connection with this Limited Warranty. RISCO’s authorized distributor or installer shall make no warranties, representations, guarantees, or statements to its end users or other third parties that suggest that RISCO has any warranty or service obligation to, or any contractual privy with, any recipient of a Product.
• Remedies. In the event that a material defect in a Product is discovered and reported to RISCO during the Warranty Period, RISCO shall accept the return of the defective Product in accordance with the below RMA procedure and, at its option, either (i) repair or have repaired the defective Product, or (ii) provide a replacement product to the customer.
• Return Material Authorization. In the event that you need to return your Product for repair or replacement, RISCO will provide you with a Return Merchandise Authorization Number (RMA#) as well as return instructions. Do not return your Product without prior approval from RISCO. Any Product returned without a valid, unique RMA# will be refused and returned to the sender at the sender’s expense. The returned Product must be accompanied by a detailed description of the defect discovered (“Defect Description”) and must otherwise follow RISCO’s then-current RMA procedure published on RISCO’s website at www.riscogroup.com in connection with any such return. If RISCO determines in its reasonable discretion that any Product returned by the customer conforms to the applicable warranty (“Non-Defective Product”), RISCO will notify the customer of such determination and will return the applicable Product to the customer at the customer’s expense. In addition, RISCO may propose and assess customers a charge for testing and examination of Non-Defective Products.
• Entire Liability. The repair or replacement of Products in accordance with this Limited Warranty shall be RISCO’s entire liability and the customer’s sole and exclusive remedy in case a material defect in a Product is discovered and reported as required herein. RISCO’s obligation and this Limited Warranty are contingent upon the full payment by the customer for such Product and upon a proven weekly testing and examination of the Product functionality.
• Limitations. This Limited Warranty is the only warranty made by RISCO with respect to the Products. The warranty is not transferable to any third party. To the maximum extent permitted by applicable law, this Limited Warranty shall not apply and will be void if: (i) the conditions set forth above are not met (including, but not limited to, full payment by customer for the Product and a proven weekly testing and examination of the Product functionality); (ii) if the Products or any part or component thereof: (a) have been subjected to improper operation or installation; (b) have been subject to neglect, abuse, willful damage, abnormal working conditions, failure to follow RISCO’s instructions (whether oral or in writing); (c) have been misused, altered, modified or repaired without RISCO’s written approval or combined with, or installed on products, or equipment of the customer or of any third party; (d) have been damaged by any factor beyond RISCO’s reasonable control such as, but not limited to, power failure, electric power surges, or unsuitable third party components and the interaction of software therewith or (e) any failure or delay in the performance of the Product attributable to any means of communication provided by any third party service provider, including, but not limited to, GSM interruptions, lack of or internet outage and/or telephony failure.
• BATTERIES ARE EXPLICITLY EXCLUDED FROM THE WARRANTY AND RISCO SHALL NOT BE HELD RESPONSIBLE OR LIABLE IN RELATION THERETO, AND THE ONLY WARRANTY APPLICABLE THERETO, IF ANY, IS THE BATTERY MANUFACTURER’S WARRANTY. RISCO does not install or integrate the Product in the end user’s security system and is therefore not responsible for and cannot guarantee the performance of the end user’s security system that uses the Product or which the Product is a component of.
• This Limited Warranty applies only to Products manufactured by or for RISCO. Further, this Limited Warranty does not apply to any software (including operating system) added to or provided with the Products or any third-party software, even if packaged or sold with the RISCO Product. Manufacturers, suppliers, or third parties other than RISCO may provide their own warranties, but RISCO, to the extent permitted by law and except as otherwise specifically set forth herein, provides its Products “AS IS”. Software and applications distributed or made available by RISCO in conjunction with the Product (with or without the RISCO brand), including, but not limited to system software, as well as P2P services or any other service made available by RISCO in relation to the Product, are not covered under this Limited Warranty. Refer to the Terms of Service at: www.riscogroup.com/warranty for details of your rights and obligations with respect to the use of such applications, software, or any service. RISCO does not represent that the Product may not be compromised or circumvented; that the Product will prevent any personal injury or property loss by burglary, robbery, fire, or otherwise, or that the Product will in all cases provide adequate warning or protection. A properly installed and maintained alarm may only reduce the risk of a burglary, robbery, or fire without warning, but it is not insurance or a guarantee that such will not occur or will not cause or lead to personal injury or property loss. CONSEQUENTLY, RISCO SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY, PROPERTY DAMAGE, OR OTHER LOSS BASED ON ANY CLAIM AT ALL INCLUDING A CLAIM THAT THE PRODUCT FAILED TO GIVE WARNING.
• EXCEPT FOR THE WARRANTIES SET FORTH HEREIN, RISCO AND ITS LICENSORS HEREBY DISCLAIM ALL EXPRESS, IMPLIED OR STATUTORY, REPRESENTATIONS, WARRANTIES, GUARANTEES, AND CONDITIONS WITH REGARD TO THE PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY REPRESENTATIONS, WARRANTIES, GUARANTEES, AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY LAW. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, RISCO AND ITS LICENSORS DO NOT REPRESENT OR WARRANT THAT: (I) THE OPERATION OR USE OF THE PRODUCT WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR-FREE; (ii) THAT ANY FILES, CONTENT OR INFORMATION OF ANY KIND THAT MAY BE ACCESSED THROUGH THE PRODUCT SHALL REMAIN SECURED OR NON DAMAGED. CUSTOMER ACKNOWLEDGES THAT NEITHER RISCO NOR ITS LICENSORS CONTROL THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING THE INTERNET, GSM OR OTHER MEANS OF COMMUNICATIONS AND THAT RISCO’S PRODUCTS MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF SUCH MEANS OF COMMUNICATIONS. RISCO IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS. RISCO WARRANTS THAT ITS PRODUCTS DO NOT, TO THE BEST OF ITS KNOWLEDGE, INFRINGE UPON ANY PATENT, COPYRIGHT, TRADEMARK, TRADE SECRET OR OTHER INTELLECTUAL PROPERTY RIGHT IN ANY EVENT RISCO SHALL NOT BE LIABLE FOR ANY AMOUNTS REPRESENTING LOST REVENUES OR PROFITS, PUNITIVE DAMAGES, OR FOR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF THEY WERE FORESEEABLE OR RISCO HAS BEEN INFORMED OF THEIR POTENTIAL.

Contacting RISCO

• RISCO Group is committed to customer service and Product support. You can contact us through our website (www.riscogroup.com) or at the following telephone and fax numbers:

United Kingdom

• Tel: +44-(0)-161-655-5500 support-uk@riscogroup.com

Italy

• Tel: +39-02-66590054 support-it@riscogroup.com

Spain

• Tel: +34-91-490-2133 support-es@riscogroup.com

France

• Tel: +33-164-73-28-50 support-fr@riscogroup.com

Belgium (Benelux)

• Tel: +32-2522-7622 support-be@riscogroup.com

China

• Tel: +86-755-82789285 support-cn@riscogroup.com

Israel

• Tel: +972-3-963-7777 support@riscogroup.com
• All rights reserved.
• No part of this document may be reproduced in any form without prior written permission from the publisher. © RISCO Group, 06/2023. All rights reserved.

References

• riscogroup.com
• riscogroup.com/
• riscogroup.com/warranty

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