RISCO RP432G4T0EUA LightSys Plus Box 2G/4G Instruction Manual
- June 3, 2024
- RISCO
Table of Contents
RP432G4T0EUA LightSys Plus Box 2G/4G
Instruction Manual
Model:
RP512G2/RP512G2T/RP512G4/RP512G4T/RC432GSM
RP432G4T0EUA LightSys Plus Box 2G/4G
LightSYS Plus Plastic Box 2G/4G Module + Antenna
LightSYS Plus Metal Box 2G/4G Module + Antenna
Standard Limited Product Warranty (“Limited Warranty”)
RISCO Ltd. (“RISCO”) guarantee RISCO’s hardware products (“Products”) to be
free from defects in materials and workmanship when used and stored under
normal conditions and in accordance with the instructions for use supplied by
RISCO, for a period of (i) 24 months from the date of delivery of the Product
( the “Warranty Period”). This Limited Warranty covers the Product only
within the country where the Product was originally purchased and only covers
Products purchased as new.
Contact with customers only. This Limited Warranty is solely for the
benefit of customers who purchased the Products directly from RISCO or from an
authorized distributor of RISCO. RISCO does not warrant the Product to
consumers and nothing in this Warranty obligates RISCO to accept Product
returns directly from end users who purchased the Products for their own use
from RISCO’s customer or from any installer of RISCO, or otherwise provide
warranty or other services to any such end user directly. RISCO’s authorized
distributor or installer shall handle all interactions with its end users in
connection with this Limited Warranty. RISCO’s authorized distributor or
installer shall make no warranties, representations, guarantees or statements
to its end users or other third parties that suggest that RISCO has any
warranty or service obligation to, or any contractual privy with, any
recipient of a Product.
Remedies. In the event that a material defect in a Product is discovered
and reported to RISCO during the Warranty Period, RISCO shall accept return of
the defective Product in accordance with the below RMA procedure and, at its
option, either (i) repair or have repaired the defective Product, or (ii)
provide a replacement product to the customer.
Return Material Authorization. In the event that you need to return your
Product for repair or replacement, RISCO will provide you with a Return
Merchandise Authorization Number (RMA#) as well as return instructions. Do not
return your Product without prior approval from RISCO. Any Product returned
without a valid, unique RMA# will be refused and returned to the sender at the
sender’s expense. The returned Product must be accompanied with a detailed
description of the defect discovered (“Defect Description”) and must otherwise
follow RISCO’s then-current RMA procedure published in RISCO’s website at
www.riscogroup.com in connection with any such
return. If RISCO determines in its reasonable discretion that any Product
returned by customer conforms to the applicable warranty (“Non-Defective
Product”), RISCO will notify the customer of such determination and will
return the applicable Product to customer at customer’s expense. In addition,
RISCO may propose and assess customer a charge for testing and examination of
Non-Defective Product.
Entire Liability. The repair or replacement of Products in accordance
with this Limited Warranty shall be RISCO’s entire liability and customer’s
sole and exclusive remedy in case a material defect in a Product is discovered
and reported as required herein. RISCO’s obligation and this Limited Warranty
are contingent upon the full payment by customer for such Product and upon a
proven weekly testing and examination of the Product functionality.
Limitations. This Limited Warranty is the only warranty made by RISCO
with respect to the Products. The warranty is not transferable to any third
party. To the maximum extent permitted by applicable law, this Limited
Warranty shall not apply and will be void if: (i) the conditions set forth
above are not met (including, but not limited to, full payment by customer for
the Product and a proven weekly testing and examination of the Product
functionality); (ii) if the Products or any part or component thereof: (a)
have been subjected to improper operation or installation; (b) have been
subject to neglect, abuse, willful damage, abnormal working conditions,
failure to follow RISCO’s instructions (whether oral or in writing); (c) have
been misused, altered, modified or repaired without RISCO’s written approval
or combined with, or installed on products, or equipment of the customer or of
any third party; (d) have been damaged by any factor beyond RISCO’s reasonable
control such as, but not limited to, power failure, electric power surges, or
unsuitable third party components and the interaction of software therewith or
(e) any failure or delay in the performance of the Product attributable to any
means of communication provided by any third party service provider,
including, but not limited to, GSM interruptions, lack of or internet outage
and/or telephony failure. BATTERIES ARE EXPLICITLY EXCLUDED FROM THE WARRANTY
AND RISCO SHALL NOT BE HELD RESPONSIBLE OR LIABLE IN RELATION THERETO, AND THE
ONLY WARRANTY APPLICABLE THERETO, IF ANY, IS THE BATTERY MANUFACTURER’S
WARRANTY. RISCO does not install or integrate the Product in the end user’s
security system and is therefore not responsible for and cannot guarantee the
performance of the end user’s security system which uses the Product or which
the Product is a component of.
This Limited Warranty applies only to Products manufactured by or for RISCO.
Further, this Limited Warranty does not apply to any software (including
operating system) added to or provided with the Products or any third-party
software, even if packaged or sold with the RISCO Product. Manufacturers,
suppliers, or third parties other than RISCO may provide their own
warranties, but RISCO, to the extent permitted by law and except as otherwise
specifically set forth herein, provides its Products “AS IS”. Software and
applications distributed or made available by RISCO in conjunction with the
Product (with or without the RISCO brand), including, but not limited to
system software, as well as P2P services or any other service made available
by RISCO in relation to the Product, are not covered under this Limited
Warranty. Refer to the Terms of Service at:
www.riscogroup.com/warranty for details
of your rights and obligations with respect to the use of such applications,
software or any service. RISCO does not represent that the Product may not be
compromised or circumvented; that the Product will prevent any personal injury
or property loss by burglary, robbery, fire or otherwise, or that the Product
will in all cases provide adequate warning or protection. A properly installed
and maintained alarm may only reduce the risk of a burglary, robbery or fire
without warning, but it is not insurance or a guarantee that such will not
occur or will not cause or lead to personal injury or property loss.
CONSEQUENTLY, RISCO SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY, PROPERTY
DAMAGE OR OTHER LOSS BASED ON ANY CLAIM AT ALL INCLUDING A CLAIM THAT THE
PRODUCT FAILED TO GIVE WARNING.
EXCEPT FOR THE WARRANTIES SET FORTH HEREIN, RISCO AND ITS LICENSORS HEREBY
DISCLAIM ALL EXPRESS, IMPLIED OR STATUTORY, REPRESENTATIONS, WARRANTIES,
GUARANTEES, AND CONDITIONS WITH REGARD TO THE PRODUCTS, INCLUDING BUT NOT
LIMITED TO ANY REPRESENTATIONS, WARRANTIES, GUARANTEES, AND CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND WARRANTIES
AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY LAW. WITHOUT
LIMITING THE GENERALITY OF THE FOREGOING, RISCO AND ITS LICENSORS DO NOT
REPRESENT OR WARRANT THAT: (I) THE OPERATION OR USE OF THE PRODUCT WILL BE
TIMELY, SECURE, UNINTERRUPTED OR ERROR-FREE; (ii) THAT ANY FILES, CONTENT OR
INFORMATION OF ANY KIND THAT MAY BE ACCESSED THROUGH THE PRODUCT SHALL REMAIN
SECURED OR NON DAMAGED. CUSTOMER ACKNOWLEDGES THAT NEITHER RISCO NOR ITS
LICENSORS CONTROL THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES,
INCLUDING THE INTERNET, GSM OR OTHER MEANS OF COMMUNICATIONS AND THAT RISCO’S
PRODUCTS, MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT
IN THE USE OF SUCH MEANS OF COMMUNICATIONS. RISCO IS NOT RESPONSIBLE FOR ANY
DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS. RISCO
WARRANTS THAT ITS PRODUCTS DO NOT, TO THE BEST OF ITS KNOWLEDGE, INFRINGE UPON
ANY PATENT, COPYRIGHT, TRADEMARK, TRADE SECRET OR OTHER INTELLECTUAL PROPERTY
RIGHT IN ANY EVENT RISCO SHALL NOT BE LIABLE FOR ANY AMOUNTS REPRESENTING LOST
REVENUES OR PROFITS, PUNITIVE DAMAGES, OR FOR ANY OTHER INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF THEY WERE FORESEEABLE OR RISCO
HAS BEEN INFORMED OF THEIR POTENTIAL.
© RISCO Group 07/2022
5IN2957 C