RISCO RVCM32P19 VUpoint Dome 4MP PoE Camera User Guide
- June 3, 2024
- RISCO
Table of Contents
RISCO RVCM32P19 VUpoint Dome 4MP PoE Camera User Guide
IP Camera Components
Note: For reset (used to return the camera settings to factory default mode), long press the Reset button for 8 seconds; the light turns off.
PoE Camera Settings
Note
This camera can be connected to RISCO Cloud only via the VUpoint NVR
Step 1
Connect one end of the network cable (LAN) to the camera Ethernet port and the
other side to your router or an NVR PoE Port. If the camera is not connected
to PoE, power it up by an appropriate power supply.
Step 2
Use the VUpoint NVR instructions to connect the camera to the NVR using “RISCO
Pro” Camera type.
Product Specification
Parameter | Description |
---|---|
Image Sensor | 1/3” 4Megapixel progressive CMOS |
IR Distance | 30 m |
Focal Length | 2.8 mm |
WDR | 120 dB |
Firmware Upgrade | Via the camera’s web interface |
Power Supply | 12V DC/POE |
Power Consumption | <4.9W |
Operating Conditions | -40◦C to 55◦C (-40◦F to 131◦F)/ less than ≤ 95% |
Storage Temperature | -40◦C to 60◦C (-40◦F to 140◦F) |
Protection | IP67 |
UKCA and CE EMC Compliance Statement:
Hereby, RISCO Group declares that this equipment is in compliance with the
essential requirements of the UKCA Electromagnetic Compatibility Regulations
2016 and CE Directive 2014/30/EU.
For the UKCA and CE Declaration of Conformity please refer to our website:
www.riscogroup.com
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications to this equipment which are not expressly approved by the party responsible for compliance (RISCO Group’s.) could void the user’s authority to operate the equipment.
FCC Note
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment on and off, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment into an outlet on to a different circuit from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Standard Limited Product Warranty (“Limited Warranty”)
RISCO Ltd. (“RISCO”) guarantee RISCO’s hardware products (“Products”) to be
free from defects in materials and workmanship when used and stored under
normal conditions and in accordance with the instructions for use supplied by
RISCO, for a period of (i) 24 months from the date of delivery of the Product
( the “Warranty Period”). This Limited Warranty covers the Product only within
the country where the Product was originally purchased and only covers
Products purchased as new.
Contact with customers only. This Limited Warranty is solely for the benefit
of customers who purchased the Products directly from RISCO or from an
authorized distributor of RISCO. RISCO does not warrant the Product to
consumers and nothing in this Warranty obligates RISCO to accept Product
returns directly from end users who purchased the Products for their own use
from RISCO’s customer or from any installer of RISCO, or otherwise provide
warranty or other services to any such end user directly. RISCO’s authorized
distributor or installer shall handle all interactions with its end users in
connection with this Limited Warranty. RISCO’s authorized distributor or
installer shall make no warranties, representations, guarantees or statements
to its end users or other third parties that suggest that RISCO has any
warranty or service obligation to, or any contractual privy with, any
recipient of a Product.
Remedies. In the event that a material defect in a Product is discovered and
reported to RISCO during the Warranty Period, RISCO shall accept return of the
defective Product in accordance with the below RMA procedure and, at its
option, either (i) repair or have repaired the defective Product, or (ii)
provide a replacement product to the customer.
Return Material Authorization. In the event that you need to return your
Product for repair or replacement, RISCO will provide you with a Return
Merchandise Authorization Number (RMA#) as well as return instructions. Do not
return your Product without prior approval from RISCO. Any Product returned
without a valid, unique RMA# will be refused and returned to the sender at the
sender’s expense. The returned Product must be accompanied with a detailed
description of the defect discovered (“Defect Description”) and must otherwise
follow RISCO’s then current RMA procedure published in RISCO’s website at
www.riscogroup.com in connection with any such
return. If RISCO determines in its reasonable discretion that any Product
returned by customer conforms to the applicable warranty (“NonDefective
Product”), RISCO will notify the customer of such determination and will
return the applicable Product to customer at customer’s expense. In addition,
RISCO may propose and assess customer a charge for testing and examination of
Non-Defective Product. Entire Liability. The repair or replacement of Products
in accordance with this Limited Warranty shall be RISCO’s entire liability and
customer’s sole and exclusive remedy in case a material defect in a Product is
discovered and reported as required herein. RISCO’s obligation and this
Limited Warranty are contingent upon the full payment by customer for such
Product and upon a proven weekly testing and examination of the Product
functionality.
Limitations. This Limited Warranty is the only warranty made by RISCO with
respect to the Products.
The warranty is not transferable to any third party. To the maximum extent
permitted by applicable law, this Limited Warranty shall not apply and will be
void if: (i) the conditions set forth above are not met (including, but not
limited to, full payment by customer for the Product and a proven weekly
testing and examination of the Product functionality); (ii) if the Products or
any part or component thereof: (a) have been subjected to improper operation
or installation; (b) have been subject to neglect, abuse, willful damage,
abnormal working conditions, failure to follow RISCO’s instructions (whether
oral or in writing); (c) have been misused, altered, modified or repaired
without RISCO’s written approval or combined with, or installed on products,
or equipment of the customer or of any third party; (d) have been damaged by
any factor beyond RISCO’s reasonable control such as, but not limited to,
power failure, electric power surges, or unsuitable third party components and
the interaction of software therewith or (e) any failure or delay in the
performance of the Product attributable to any means of communication provided
by any third party service provider, including, but not limited to, GSM
interruptions, lack of or internet outage and/or telephony failure. BATTERIES
ARE EXPLICITLY EXCLUDED FROM THE WARRANTY AND RISCO SHALL NOT BE HELD
RESPONSIBLE OR LIABLE IN RELATION THERETO, AND THE ONLY WARRANTY APPLICABLE
THERETO, IF ANY, IS THE BATTERY MANUFACTURER’S WARRANTY. RISCO does not
install or integrate the Product in the end user’s security system and is
therefore not responsible for and cannot guarantee the performance of the end
user’s security system which uses the Product or which the Product is a
component of.
This Limited Warranty applies only to Products manufactured by or for RISCO.
Further, this Limited Warranty does not apply to any software (including
operating system) added to or provided with the Products or any third-party
software, even if packaged or sold with the RISCO Product. Manufacturers,
suppliers, or third parties other than RISCO may provide their own warranties,
but RISCO, to the extent permitted by law and except as otherwise specifically
set forth herein, provides its Products “AS IS”.
Software and applications distributed or made available by RISCO in
conjunction with the Product (with or without the RISCO brand), including, but
not limited to system software, as well as P2P services or any other service
made available by RISCO in relation to the Product, are not covered under this
Limited Warranty. Refer to the Terms of Service at:
https://riscocloud.com/ELAS/WebUI/UserLogin/License for details of your
rights and obligations with respect to the use of such applications, software
or any service. RISCO does not represent that the Product may not be
compromised or circumvented; that the Product will prevent any personal injury
or property loss by burglary, robbery, fire or otherwise, or that the Product
will in all cases provide adequate warning or protection. A properly installed
and maintained alarm may only reduce the risk of a burglary, robbery or fire
without warning, but it is not insurance or a guarantee that such will not
occur or will not cause or lead to personal injury or property loss.
CONSEQUENTLY, RISCO SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY, PROPERTY
DAMAGE OR OTHER LOSS BASED ON ANY CLAIM AT ALL INCLUDING A CLAIM THAT THE
PRODUCT FAILED TO GIVE WARNING.
EXCEPT FOR THE WARRANTIES SET FORTH HEREIN, RISCO AND ITS LICENSORS HEREBY
DISCLAIM ALL EXPRESS, IMPLIED OR STATUTORY, REPRESENTATIONS, WARRANTIES,
GUARANTEES, AND CONDITIONS WITH REGARD TO THE PRODUCTS, INCLUDING BUT NOT
LIMITED TO ANY REPRESENTATIONS, WARRANTIES, GUARANTEES, AND CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND WARRANTIES
AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY LAW. WITHOUT
LIMITING THE GENERALITY OF THE FOREGOING, RISCO AND ITS LICENSORS DO NOT
REPRESENT OR WARRANT THAT: (I) THE OPERATION OR USE OF THE PRODUCT WILL BE
TIMELY, SECURE, UNINTERRUPTED OR ERROR-FREE; (ii) THAT ANY FILES, CONTENT OR
INFORMATION OF ANY KIND THAT MAY BE ACCESSED THROUGH THE PRODUCT SHALL REMAIN
SECURED OR NON DAMAGED. CUSTOMER ACKNOWLEDGES THAT NEITHER RISCO NOR ITS
LICENSORS CONTROL THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES,
INCLUDING THE INTERNET, GSM OR OTHER MEANS OF COMMUNICATIONS AND THAT RISCO’S
PRODUCTS, MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT
IN THE USE OF SUCH MEANS OF COMMUNICATIONS. RISCO IS NOT RESPONSIBLE FOR ANY
DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS. RISCO
WARRANTS THAT ITS PRODUCTS DO NOT, TO THE BEST OF ITS KNOWLEDGE, INFRINGE UPON
ANY PATENT, COPYRIGHT, TRADEMARK, TRADE SECRET OR OTHER INTELLECTUAL PROPERTY
RIGHT IN ANY EVENT RISCO SHALL NOT BE LIABLE FOR ANY AMOUNTS REPRESENTING LOST
REVENUES OR PROFITS, PUNITIVE DAMAGES, OR FOR ANY OTHER INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF THEY WERE FORESEEABLE OR RISCO
HAS BEEN INFORMED OF THEIR POTENTIAL.
Contacting RISCO
RISCO Group is committed to customer service and Product support. You can
contact us through our website
(www.riscogroup.com) or at the following
telephone and fax numbers:
United Kingdom
Tel: +44-(0)-161-655-5500
support-uk@riscogroup.com
Italy
Tel: +39-02-66590054
support-it@riscogroup.com
Spain
Tel: +34-91-490-2133
support-es@riscogroup.com
France
Tel: +33-164-73-28-50
support-fr@riscogroup.com
Belgium (Benelux)
Tel: +32-2522-7622
support-be@riscogroup.com
USA
Tel: +1-631-719-4400
support-usa@riscogroup.com
China
Tel: +86-755-82789285
support-cn@riscogroup.com
Israel
Tel: +972-3-963-7777
support@riscogroup.com
All rights reserved.
No part of this document may be reproduced in any form without prior written
permission from the publisher.
© RISCO Group, 10/2021. All rights reserved.