belkin WIA004 BOOSTCHARGE PRO Portable Wireless Charger Pad User Guide

belkin WIA004 BOOSTCHARGE PRO Portable Wireless Charger Pad

Frequently Asked Questions

PRODUCT INFORMATION

What is the BOOST↑CHARGE™ PRO Portable Wireless Charger Pad with MagSafe 15W, WIA004?

The BOOST↑CHARGE™ PRO Portable Wireless Charger Pad with MagSafe 15W, WIA004 is a wireless charger pad that helps you continue streamingor scrolling on your iPhone® 13 and iPhone 12 while charging. With up to 15W of power, you can charge your phone faster. The slim, lightweight, andportable design makes it easy to bring along anywhere for on the go use. For more information, click here.

What is the warranty period of the Belkin WIA004?

• The Belkin WIA004 comes with a 2-year limited warranty.

Does this product come with a Connected Equipment Warranty (CEW)?

• Yes, it has a CEW of up to $2,500.

Is it MFi-certified?

• Yes.

Does it meet Proposition 65 specifications?

• Yes.

Is it RoHS-certified?

• Yes.

Is the charger REACH-certified?

• Yes.

What are the available colors?

• The charger is available in black, white, and blue.

What is included in the package?

The following are included in the packaging:

• One Belkin
• WIA004
• Quick start guide
• Warranty information
• Built-in 6.6 ft / 2 m USB-C® cable
• Power adapter for specific product model
  • Belkin WIA004ttBK and WIA004ttWH – With included power adapter
  • Belkin WIA004btBK and WIA004btWH – Without included power adapter

HARDWARE INFORMATION

1. What type of USB connection does the Belkin WIA004 have?

   • The Belkin WIA004 has USB-C PD 3.0 certified with PPS technology for safe and optimized charging.

2. What are the power specifications of the Belkin WIA004?
   The power specification of the Belkin WIA004 is as follows:

   • Input: 100V – 240V ~ 50/60 Hz
   • Output: 5V / 3A / 27W
   • 9V / 3A / 27W

3. Does it require a power adapter?
   Yes. The Belkin WIA004 requires a 20W or higher USB-C power adapter to charge up to 15W. Power adapter for specific product model is included:

   • Belkin WIA004ttBK and WIA004ttWH – With included power adapter
   • Belkin WIA004btBK and WIA004btWH – Without included power adapter

4. Does it include a cable?

   • The Belkin WIA004 has a built-in 6.6 ft / 2 m USB-C cable.

5. Does the Belkin WIA004 have a light indicator?

   • No, the charger does not have a light indicator.

6. Is the charger waterproof?

   • No, the charger is not waterproof.

7. What are the operating and storage temperatures for this product?

   • The Belkin WIA004 has an operating temperature of 0°C to 25°C with 10% to 90% relative humidity and a storage temperature of -30°C to 70°C with 5% to95% relative humidity.

8. Are there any device care or maintenance tips that I need to know when using this product?

   • To properly use the product, make sure not to place credit cards, security badges, passports or key fobs between your iPhone and the Belkin WIA004because this might damage the magnetic strips or RFID chips in those items. If you have a case that holds any of these sensitive items, remove them andmake sure that they aren’t in between the back of your device and the charger.

9. What are the dimensions of this product?
   The dimensions of the Belkin WIA004 is as follows:

   • Height: 16.51 cm (6.5 in)
   • Length: 24.89 cm (9.8 in)
   • Width: 3.8 cm (1.5 in)
   • NOTE: This product has a built-in 6.6 ft / 2 m USB-C® cable.

COMPATIBILITY

1. What devices are compatible with the product?
   The Belkin WIA004 is compatible with MagSafe® official cases. It has been tested to work with the following:

   • iPhone 13 Pro Max
   • iPhone 13 Pro
   • iPhone 13
   • iPhone 13 mini
   • iPhone 12 Pro Max
   • iPhone 12 Pro
   • iPhone 12
   • iPhone 12 mini

2. Can I use it with a non-MagSafe phone?

   • No. The Belkin WIA004 is designed to be used with MagSafe-compatible phones only.

3. Can I use it with my phone case ON?

   • The Belkin WIA004 can be used with MagSafe-approved cases up to 3 mm in thickness.

FUNCTIONALITY

1. Can the device charge more than one device at a time?
   • No, this device can charge one device at a time.
2. Can it be used outdoors?
   • No. The Belkin WIA004 is recommended for indoor use only.
3. How do I align my MagSafe-compatible iPhone to charge on the Belkin WIA004?
   • The phone charging portion of the Belkin WIA004 uses an Apple®-approved MagSafe charger. This feature aligns your phone correctly for charging.
   • When you place your iPhone on the charger, you will feel the magnets pulling your phone into proper alignment.
4. What orientations can I charge my iPhone on the Belkin WIA004?
   • The charger allows you to charge your phone in portrait and landscape orientations.
5. How do I remove my phone from the charger?
   • Your phone can be removed with one hand by grasping the top or bottom of your phone and using a peeling motion to release the magnetic hold.
   • NOTE: Due to the strong MagSafe magnetic connection, if you attempt to remove your phone by holding onto the middle of the phone and pulling it straight off, the charger may move if you will not grasp the base with one hand.
6. Does the MagSafe animation appear when connecting a MagSafe-compatible phone to charge on the Belkin WIA004?
   • Your MagSafe-compatible iPhone should show the MagSafe charging animation when it is connected and placed on the charger and begins to charge.

More Information

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References

• Belkin Warranty Replacement Request Language
• Mobile & Computer Accessory Products | Belkin US
• Shopping Cart | Belkin US
• Login | Belkin US
• Live Chat, User Guides, FAQs & More | Belkin Support US
• Belkin Official Support - Belkin Phone Support
• Where to Buy | Belkin US

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