Ender 3 Max Neo 3D Printer User Manual

: October 31, 2023
: Ender

Table of Contents

Ender 3 Max Neo 3D Printer
Product Information
Product Usage Instructions
About the Printer
Equipment Parameters
Package Content
Product Installation
Equipment Wiring
Initialization Settings
Automatic leveling
Preheating mode
Filling the Filament
Start Printing
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Ender 3 Max Neo 3D Printer

Product Information

The Ender-3 Max Neo is a 3D printer that allows users to create reality and achieve their dreams. It comes with various features and specifications to enhance the printing experience.

Model: Ender-3 Max Neo
Print Method: TF card/USB online printing
Molding Technology: FDM
Number of Nozzles: 1
Printing Size: 300300320mm
Layer Thickness: 0.1-0.4mm
Printing Speed: 60mm/s
Nozzle Diameter: 0.4mm
Heated Bed Temperature: 100-260°C
Nozzle Temperature: PLA/ABS/PETG/Wood
Filament Diameter: 1.75mm
Supported Slicing File Formats: STL/OBJ/AMF
Machine Size: 516582590mm
Machine Weight: 10.5KG
Package Size: 665555290mm
Package Weight: 13.5KG
Rated Voltage: 100-120V~ / 200-240V~
Operation System: WIN/MAC/Linux
Rated Power: 350W
Display Screen: 4.3 inch

Product Usage Instructions

Firmware Upgrade:
Visit the official website https://www.creality.com/download. Click on “Homepage”, then “Support”, and finally “Download”. Download the required firmware and install it.

Printer Maintenance:
- Regularly clean the printer body with a dry cloth while the
  power is off.
- Wipe off dust, sticky printing materials, and foreign objects
  on the guide rails.
Safety Precautions:
- Avoid touching hot surfaces to prevent burns.
- Do not allow children under the age of 10 to use the printer without adult supervision.
- Do not manually move the nozzle or printing platform quickly while the printer is on to avoid automatic power-off for protection.
- Abide by the laws and regulations of the corresponding country and region where the equipment is located.
- Use the product only for legal purposes and avoid any illegal activities.
Product Installation:
1. Gantry installation:

Follow the provided instructions to install the gantry frame.

Screen installation:
Place the screen kit on the right side of the profile.
Snap it into the profile horizontally and tighten the screws.
Connect the cable of the screen as shown in the instructions.
Material rack installation:

Fit the front slot of the installed material rack to the front slot of the profile.

Press down to clamp the bottom of the profile.

To Our Dear Users
Thank you for choosing Creality. For your convenience, please read through this User Manual before you start and follow the instructions provided carefully.
Creality is always ready to provide you with high-quality services. If you encounter any issues or have any questions when using our products, please use the contact information at the end of this manual to contact us. To further improve your user experience, you can ﬁnd more about our devices via the following methods:
User manual: You can ﬁnd instructions and videos in the memory card provided with the printer.
You can also visit our oﬃcial website (https://www.creality.com) to ﬁnd information regarding software, hardware, contact information, device instructions, device warranty information, and more.

Firmware Upgrade
Please visit our oﬃcial website https://www.creality.com/download. Click Homepage → Support → Download. Download the required ﬁrmware and install it.

NOTES

Do not use this printer by methods or operations that are not described in this manual, otherwise it may result in accidental injury or property damage.
Do not place this printer near ﬂammable materials, explosive materials or high heat sources. Please place this printer in a ventilated, cool and low-dust environment.
Do not place this printer in a vibrating or any other unstable environment, as the printing quality will be compromised when the printer shakes.
Please use the ﬁlament recommended by the manufacturer, otherwise the nozzle may be clogged or the printer may be damaged.
Please use the power cord provided with the printer and do not use the power cord of other products. The power plug must be plugged into a three-hole socket with a ground wire.
Do not touch the nozzle or hotbed while the printer is in operation, otherwise you may get burned.
Do not wear gloves or accessories while operating the printer, otherwise the moving parts may cause accidental injury including cuts and lacerations.
After the printing process is complete, please use tools to clean up the ﬁlament on the nozzle while the nozzle is still hot. Do not touch the nozzle with your hands when cleaning, otherwise your hands may get burned.
Please regularly clean the printer body with a dry cloth while the power is oﬀ, and wipe oﬀ dust, sticky printing materials, and foreign objects on the guide rails.
Children under the age of 10 must not use this printer without adult supervision in order to avoid accidental injury.
This printer has a safety protection mechanism. Please do not manually move the nozzle or printing platform quickly while the printer is on, otherwise the printer will automatically power oﬀ for protection.
Users should abide by the laws and regulations of the corresponding country and region where the equipment is located (place of use), abide by professional ethics, and pay attention to safety obligations. The use of our products or equipment for any illegal purpose is strictly prohibited. Our company is not responsible for the relevant legal responsibilities of any violators.

About the Printer

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X Axis Limit Switch
Consumables rack
Printing Platform
Storage Card Slot
Y axis Tension Adjustment
Tool box
Screen
Power Switch
X axis Tension Adjustment
Nozzle Kit
Motor 01
Extrusion kit
Motor 02
Filament Detector

Equipment Parameters

Package Content

Parts List

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Tools list

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Product Installation

Gantry installation
Place the gantry frame in the slot of the base and pre-lock with four M5x65 hexagon socket head spring washer combination screws aligned with the hole, and then tighten the screws.
Screen installation
Place the screen kit on the right side of the proﬁle, snap it into the proﬁle horizontally and then tighten the screws.
Connect the cable of the screen, as shown below.
Material rack installation
Fit the front slot of the installed material rack to the front slot of the proﬁle, and then press down to clamp the bottom of the proﬁle.

Equipment Wiring

Connect the Z-axis stepper motor as prompted on the label on the 6-pin (4 wires) port.
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Please ensure the correct position for the power supply switch and mains before supply connection, in order to avoid damage to the device.
If the mains between 100V and 120V, please select the 115V for the power supply switch.
If the mains between 200V and 240V, please select the 230V for the power supply switch(default is 230V).

Initialization Settings

Enter “Control → Reset conﬁguration” to reset the printer parameters.
Enter “Prepare→ Auto Home” and return to the starting position.
Enter “Prepare → Move → Move Z”, and clear the value.
Enter “Prepare→Z-oﬀset”, adjust the Z-axis compensation value so that the height from the nozzle to the platform is almost the thickness of a piece of A4 paper (0.08-0.1mm), click the knob to conﬁrm, and complete the center point leveling.
Enter “Prepare → Disable stepper” to turn oﬀ all enabled motors.
Adjust the knob at the bottom of the hotbed, move the nozzle the four corners of the printing platform, so that the height of the nozzle to the printing platform ensure that the four corners are leveled.

Automatic leveling

Turn on the equipment and select “Level”.Default operation: The printer ﬁrst automatically returns home for automatic calibration of 25 points, and then returns home again to complete the leveling.
Enter “Prepare→Z-oﬀset”, adjust the Z-axis compensation value so that the height from the nozzle to the printing platform is about the thickness of a piece of A4 paper (0.08-0.1mm), click the knob to conﬁrm, and the Z-axis compensation value is determined successfully.

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The nozzle is so far away from the platform that the ﬁlaments can’t attach to the platform.

Filaments are extruded evenly, just sticking on the platform.

The nozzle is so close to the platform that the ﬁlaments are not extruded enough, or even scratch the platform.

Preheating mode

Method1

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Method2

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Filling the Filament

When you are waiting for the temperature to rise, hang the consumables on the rack.
Press and hold the extrusion spring and insert the ﬁlaments into the nozzle position along the extruder hole. When the temperature reaches the set target value, you can see that there are ﬁlaments ﬂowing out of the nozzle and the loading is completed.

In order to successfully load the ﬁlament, the end of the ﬁlament should be in the position as shown in the ﬁgure.

Replacing the Filaments:

When the printer starts printing, cut the ﬁlaments near the extruder and feed the ﬁlaments slowly until they are fed into the printer’s pipe.
After the printer has ﬁnished printed and been cooled, heat the nozzle to 185℃+, then take out ﬁlaments , and replace the ﬁlaments following step 1.
Replace ﬁlaments during printing and adjust the printing speed to 10%, and then replace the ﬁlaments following step 2.

Start Printing

Double click to install the software and open.
Select language→Next→Select your machine→Next→Finish.
Open Creality 3D slicer→ Load(Read ﬁle)→Select ﬁle.
Generate G-code，and save the gcode ﬁle to storage card.
Insert the storage card ，print and then select the ﬁle to be print.

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Please don’t insert or remove storage card during printing.
For details on the software instructions, please refer to the slicing software manual in the memory card!
Note: The ﬁle name must only contain Latin letters and numbers. Chinese characters or special symbols must not be used.

Due to the differences between different machine models, the physical objects and the images can be differ. The final explanation rights shall be reserved by Shenzhen Realty 3D Technology Co, Ltd.

Add:18F, JinXiuHongDu Building, Meilong Blvd., Longhua Dist.,
Shenzhen, China 518131
Official Website: www.creality.com
Tel: +86 755-8523 4565
E-mail: info@creality.com cs@creality.com

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