boifun DQ401 3G 4G LTE Security Camera User Manual

boifun DQ401 3G 4G LTE Security Camera User Manual

FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help. Responsible for compliance could void the user’s authority to operate this equipment. (Example- use only shielded interface cables when connecting to computer or peripheral devices).
  Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference
2. This device must accept any interference received, including interference that may cause undesired operation.
   FCC Radiation Exposure Statement
   The equipment complies with FCC Radiation exposure limits set forth for uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

What’s in the Box

Important Instructions Before Using

1. Although every effort is made to make the manuals complete and accurate, there may be some discrepancies due to product updates.

2. Please insert or pull out the SIM card only when the camera is turned off.

3. In order to ensure that the camera can obtain a good mobile network, it is recommended that you use the SIM card that comes with the camera.

4. The SIM card that comes with the camera only provides 100M of data for free.
   Please add the data plan in the APP in time after adding the camera successfully.

5. To ensure the continuous use of the camera, please ensure that the SIM card has sufficient data, and continue to supplement the data plan for the SIM card.

6. The camera is specially designed formation detection and does not support 24/7 video streaming and recording.

7. In order to ensure the battery life, it is not recommended to point the camera directly at the road or in a place with a lot of people/vehicles.

Choice SIM card

A SIM card is included in the camera box, and this card supports the major carrier networks in your country.

It has the advantages of easy installation and use, fast and convenient data recharge, strong network compatibility, strong 4G signal, strong compatibility with the camera, no need to sign an agreement with the operator, etc. It is recommended for you to use it.

Note: This SIM card is only compatible with this camera, please do not insert it into a smartphone or other electronic products.

If you need to configure a SIM card of a local operator, please refer to the following list to choose:

Note:

• The camera does not guarantee the compatibility of the SIM cards of carriers other than those listed in the above list. please choose carefully. The camera only uses data traffic and will not use services such as calls/texts.
• Some cards have a PIN code that you can disable first with your smartphone. Do not insert an IOT or M2M SIM card into your smartphone.
• Cameras purchased in this country cannot be used in other countries because of different 4G frequency bands. Cameras purchased in Europe are supported by the countries marked on the SIM card manual.

Camera Introduction

Download and Register APP

Download ” BoifunCam” APP
Search “BoifunCam” in App Store or Google Play, or scan the QR code below to download and install it on your smartphone.

http://qr.hotlnk.cn/79847667793

Note: For old users, please update the APP to the latest version.
Note: A very small number of mobile phone models may not be compatible with BoifunCam. We apologize for any inconvenience this may cause. If you encounter this situation, could you please send us your phone model by email? Our email address is [email protected]. We will optimize the software in time, and we have prepared a backup software “Cloud Edge” for you, which you can download and use from the Google Store or Apple Store. We would greatly appreciate your understanding and kindness!

APP Permission Settings
When using the application for the first time, please turn on the following 2 permissions.

1. Allow “BoifunCom” to access mobile cellular data and WLAN. otherwise you will not be able to add devices.
2. Allow “BoifunCam” to receive messages. otherwise the phone will not receive alert push notifications when motion detection or audible alerts are triggered.
   The following is a screenshot of IOS cell phone operation. Android cell phone permissions open method is basically the same as this method.

Register Account

New users must register by email, the concrete steps are as follows:

1. Click on “Register”;
2. Follow the steps to complete your account registration;
3. Login.

Tip:

1. Please use the correct e-mail.
2. Please select the correct country code.
3. When registering for a new account. please select the region where you are actually located. (Cameras cannot be shared between different registration regions.)

Insert the SIM Card

The SIM card slot is located in the rubber cover under the camera lens. please remove the rubber cover first.

First, put the SIM card in position 1 and the SD card in position 2. When choosing the Nano SIM card and SD card to insert into the card slot, please remember: the side with the gold contacts is facing up. and you need to push the trimmed notch into the SIM card slot and press it all the way in.

Note: Do not insert the SIM card into the card slot backwards. It will cause the SIM card not to be recognized. and the SIM card will be stuck inside and cannot be pulled out.

Power On the Camera

After inserting the SIM card. press and hold the power button of the camera for 5 seconds until the working indicator on the side of the lens lights up in red, then let go. Wait for about 30 seconds until the working indicator turns blue light flashing. you will hear the voice prompt “Waiting to connect”, which means the camera has successfully connected to the 4G network. and the next step is to add the camera in the APP.

Solve the failure to add a camera on the phone

Add failed? Please refer to the following to resolve the issues:

Note: If you try to odd a camera several times and still fail. please message your order and problem to [email protected]

APN Settings

Only using the local SIM card. there is a probability that the APN cannot be recognized. You need to manually import APN information to the camera

1. When the camera plays the voice of “Unrecognized APN”, add a page of “4G camera” in the APP, click “Blinking red and blue lights” ➔ select “Enter current SIM card APN information” to enter the APN setting page.
2. Just enter the corresponding information in the first three columns “MCC”, “MNC” and “APN”. If you do not know the APN information of the SIM card, please consult the card operator for assistance. Or insert the SIM card into the smart phone and obtain APN information in the phone system.

After successfully importing the APN, please re-add the 4G camera.

Charge the Camera

It is recommended to fully charge the comers battery before installing the comers outdoors.

Charging indicator (at the left of the Charging Port):

Red LED: Charging Blue LED: Charging completed
Note: For better weather resistance, insert the charging port of the solar panel into the rubber plug, and the rubber plug fully covers the charging port.
Safety Reminder: Do not use a non-5V power adapter to charge the comer, and do not charge near fire and heaters. If the battery emits odor, heat, deformation and other abnormal conditions during the charging process, please stop charging or use it immediately.

Install the Camera

Notes before installation:

• Install the camera 2-3 meters(?-10 ft) above ground. The detection Ronge of the motion sensor would be maximized at such a height.
• For effective motion detection, please install the camera angularly.
  NOTE: If a moving object approaches the PIR sensor vertically, the camera may fail to detect motion.

PIR Sensor Detection Range

The PIR detection range con be customized to meet your specific needs. You Moy refer to the following table to set it up in Device Settings via BoifunCam App.

FAQs

For more detailed FAQs, please log in the APP, “Me”-“Help”-“4G Camera”.

Q: The camera cannot be turned on?

A: (I) Make sure the camera is fully charged. Please use the 5V power adapter to fully charge the camera before turning it on. @ If the camera is faulty or water has entered, please contact the customer service staff of the brand manufacturer for help.

Q: Failed to add camera?

A: Please go back to page 7 to find solutions, or contact the customer service personnel of the brand for help.

Q: After the first use for a period of time, the camera fails to connect to the internet?

A: (I) If you use the SIM card that comes with the camera, only a 100M data plan will be given for free. To avoid running out of data, please replenish the data plan in the APP in time. @ Please check whether the SIM card data plan is normal, such as arrears, excessive data usage, etc., and regularly supplement the data plan for the SIM card. ® Please check whether the 4G network signal around the camera is good, and avoid signal interference around. @ Check whether the SIM card is loose.

Q: The camera drops frequently and cannot be connected?

A: (I) Please check whether the 4G network signal around the camera is good, and avoid signal interference around. ® Check whether the SIM card is loose. ® Check whether the 4G network of your SIM card operator cavers the installation location of the camera. It is recommended to try the SIM card that comes with the camera.

Q: Can't the mobile phone receive the alarm push message?

A: CD Check whether the message push permission of the opp has been enabled in the system settings of the mobile phone. ® Restart the phone. and the Android phone will try to clear the cache. ® Check whether the camera has the motion detection function enabled. Q) Check whether the network of the camera and mobile phone is good. ® Check whether the camera is on line. and check whether the SIM card data plan is normal. such as arrears. excessive data usage, etc.

Q: Motion detection missed alarm?

Q: Can the camera connect to Wi-Fi?

A: Wi-Fi is not supported, only 4G network is supported.

Q: How much data does the camera consume per month?

A: The traffic consumed by the camera depends on the resolution you select when viewing. The higher the resolution. the greater the traffic consumption. The longer the preview video and video playback time. the greater the data consumption. The more times the PIR sensor is triggered, the greater the flow digestion. We recommend that you subscribe to a 2-4G/month data plan package.

Q: The subscription data plan package does not take effect. or do I need to transfer the package and refund the fee?

Manufacturer: Langshixing Electronic(Shenzhen)
Co.,Ltd
2/ F, Building A6, Junye Industrial Park, Tangtou
Community, Shiyan Street, Baoan District, Shenzhen,
GuangDong, China
Made in China

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