hansgrohe AXOR URQUIOLA Thermostat Instruction Manual

October 30, 2023
hansgrohe

hansgrohe AXOR URQUIOLA Thermostat

Safety Notes

Gloves should be worn during installation to prevent crushing and cutting injuries.
The shower system may only be used for bathing, hygienic and body cleansing purposes.
Children as well as adults with physical, mental and/ or sensoric impairments must not use this shower system without proper supervision. Persons under the influence of alcohol or drugs are prohibited from using this shower system.
The hot and cold supplies must be of equal pressures.

Installation Instructions

The fitting must be installed, flushed and tested after the valid norms!

Technical Data

Operating pressure: max. 1 MPa
Recommended operating pressure: 0,1 – 0,5MPa
Test pressure : 1,6MPa
(1 MPa = 10 bar = 147 PSI)
Hot water temperature: max. 80°C
Recommended hot water temp.: 65°C
Rate of flow by 0,3 MPa: approx. 26 l/min anti-pollution function

Symbol description

| Do not use silicone containing acetic acid!
---|---

Cleaning

see enclosed brochure.

Assembly

Starck/Starck X/Montreux/Carlton/Citterio M/Steel/Terrano/Uno/Citterio

Assembly
Assembly
Assembly
Assembly

Massaud/Bouroullec

Assembly
Assembly
Assembly
Assembly

TROUBLESHOOTING

Fault Cause Remedy
Insufficient water Supply pressure inadequate Check water pressure (If a

pump has been installed check to see if the pump is working).
Regulator filter dirty| Clean filters
Shower filter seal dirty| Clean filter seal between shower and hose
Crossflow, hot water being forced into cold water pipe, or vice versa, when mixer is closed| Backflow preventers dirty or leaking| Clean backflow preventers, exchange if necessary
Spout temperature does not correspond with temperature set| Thermostat has not been adjusted| Adjust thermostat
Hot water temperature too low| Increase hot water temperature to 42 ºC to 65 ºC
Temperature regulation not possible| Temperature regulator dirty or calcified| Clean temperature regulator, exchange if necessary
For new installations: basic body incorrectly connected (should be: cold right, hot left) or installed with 180º rotation| Install function block turned through 180º
Safety stop button not operating| Spring defective
Button calcified| Clean spring and/or button, exchange if necessary
Diverter stiff| Cartridge defective| Exchange cartridge
Diverter leaking| Dirt or sedimentation on valve seat| Clean valve seat or exchange diverter

Safety Function

The desired maximum temperature for example max. 42º C can be pre-set thanks to the safety function.

Safety Function
Safety Function
Safety Function

Adjustment

Adjustment
Adjustment

Maintenance

  • To guarantee the smooth running of the thermostat, it is necessary from time to time to turn the thermostat from total hot to total cold.
  • The mixer is equipped with non return valves. The non return valves must be checked regularly according to DIN EN 1717 in accordance with national or regional regulations (at least once a year). At this time, please also check the filter (A) situated on the MTC-thermoelement (94282000). After assembling the MTC-thermoelement, it is necessary to check the water temperature at the take off point as described under the headline „adjustment“. Before the adjustment, please check, if the warm water supply is activated and the maximum temperature of the warm water is available at the take off point.

Maintenance
Maintenance
Maintenance
Maintenance
Maintenance
Maintenance

Dimensions

Starck
10720000
Dimension

Starck X
10726000
Dimension

Montreux
16820XXX
Dimension

Carlton
17720XXX
Dimension

Carlton
17725XXX
Dimension

Massaud
18750000
Dimension

Citterio M
34725000
Dimension

Steel
35720800
Dimension

Uno
38720000
Dimension

Citterio
39720000
Dimension

Citterio
39725000
Dimension

Bouroullec
19706000
Dimension

Test certificate

| PA-IX| DVGW| SVGW| ACS| WRAS| MCA| KIWA
---|---|---|---|---|---|---|---
10720000| 9062/IAA| BT0550| | X| X| X| X
10726000| 9062/IAA| BT0550| | X| X| X| X
16820XXX| 9062/IAA| BT0550| | X| X| X| X
17720XXX| 9062/IAA| BT0550| | X| X| X| X
17725XXX| 9062/IAA| BT0550| | X| X| X| X
18750000| 9062/IAA| BT0550| | X| X| X| X
34725000| 9062/IAA| BT0550| | X| X| |
35720800| 9062/IAA| BT0550| | X| X| X| X
37720000| 9062/IAA| BT0550| | X| X| X| X
37725000| 9062/IAA| BT0550| | X| X| X| X
38720000| 9062/IAA| BT0550| | X| X| X| X
39720000| 9062/IAA| BT0550| | X| X| X| X
39725000| 9062/IAA| BT0550| | X| X| X| X
19706000| 9062/IAA| BT0550| | | X| |

Spare parts

XXX = Colors
000 chrome plated
090 chrome plated/gold plated
800 stainless steel optic
820 brushed nickel
830 polished nickel

Spare parts
Spare parts
Spare parts

Operation

Operation
Operation

Other model

Starck
10720000

Starck X
10726000

Montreux
16820XXX

Carlton
17720XXX

Carlton
17725XXX

Massaud
18750000

Citterio M
34725000

Steel
35720800

Uno
38720000

Citterio
39720000

Citterio
39725000

Bouroullec
19706000

Customer Service

Hansgrohe · Postfach 1145 · D-77761 Schiltach ·
Telefon +49 (0) 78 36/51-1282 ·
Telefax +49 (0) 7836/511440
E-Mail: info@hansgrohe.com · Internet: www.hansgrohe.com

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References

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