VIVO DESK-V048V Height Adjustable Large Stand Up Desk Converter Instruction Manual

VIVO DESK-V048V Height Adjustable Large Stand Up Desk Converter

Product Information

The Large Desk Riser (SKUS: DESK-V048V/W) is a versatile product designed to elevate your desk and provide additional workspace. It features a sturdy construction and a weight capacity of 33lbs (15kg). The package includes all the necessary components for assembly, including the Desk Riser, Feet Extensions, Keyboard Bracket, Keyboard Tray, Cable Clip, Zipties, and screws.

• Contact Information
  • If you have any questions or need assistance with the product, please contact our customer support team:
  • Phone: 309-278-5303
  • Website: vivo-us.com.
  • Email: help@vivo-us.com.
• Product Warranty
  • For information about the product’s warranty, please visit the product’s listing on our website or contact customer support.
• Returns
  • We offer a hassle-free 30-day return policy for all products. If the product didn’t work out for you, please contact customer support to initiate the return process.

Product Usage Instructions

• Pre-Assembly:

  • Before you begin assembling the Desk Riser, please read and understand the following instructions:
  • If you have any doubts about the safety of the installation or if you don’t understand the directions, please contact our product support team for further assistance.
  • Check the package carefully to ensure there are no missing or defective parts.
  • Do not use this product for any purpose that is not explicitly specified in the manual.
  • Do not exceed the weight capacity of 33lbs (15kg) to avoid damage or serious injury.
  • Keep small parts away from children under 3 years old. Adult supervision is required.

• Assembly Steps

  • Step 1: Open Packaging
    Carefully remove the Desk Riser (A) from the packaging.

  • Step 2: Install Feet Extensions
    Flip the Desk Riser (A) upside down and attach the Feet Extensions (B) to the frame using the M5x10mm Screws (S-A).

  • Step 3: Raise the Desk Riser
    Press the handles on each side and lift the Desk Riser (A) to the desired height.

( Note: The remaining assembly steps are not included in the provided text extract. Please refer to the complete user manual or assembly video for detailed instructions on completing the assembly process.

TOOLS NEEDED

WEIGHT CAPACITY

PACKAGE CONTENTS

Please consult the parts list below and ensure you have everything you need to assemble your product. If parts are missing or damaged, please contact us.

ASSEMBLY STEPS

• STEP 1: Open Packaging
  Carefully remove the Desk Riser (A) from the packaging.

  • WARNING: Impact Hazard! Moving Parts can Crush and Cut!

• STEP 2: Install Feet Extensions
  Flip Desk Riser (A) upside down, then attach Feet Extensions (B) to the frame using M5x10mm Screws (S-A).

• STEP 3: Raise Desk Riser
  Press the handles on each side and lift Desk Riser (A).

• STEP 4: Mount Keyboard Brackets
  Mount Keyboard Brackets (C) to Keyboard Tray (D) using M5x10mm screws (S-A ).

• STEP 5: Install Keyboard Tray
  Hang assembled keyboard tray onto pre-installed knobs, and tighten knobs to secure.

  • NOTE: Make sure the keyboard brackets are curving towards the user, not towards the inside of the desk.

• STEP 6: Place Items on Desk Riser
  Place monitor, laptop and other items on desk surface.

• STEP 7: Install Cable Clip
  Attach Cable Clip (S-B) to desk to manage keyboard and mouse cables.

• STEP 8: Manage Cables
  Manage cables using Zip Ties (S-C).

ASSEMBLY COMPLETE

Assembly is complete and your desk riser is now ready for use.

• Press both side levers to raise or lower your desk riser.
• When lowering without any weight on the desktop, lightly press down on riser as you lower it to allow for a smoother lowering process.
• If it feels difficult to lower after placing laptop and other intended setup items, apply light pressure to lower smoothly or add additional weight.
• Please note the 33lb weight capacity when adding weight.

TENSION ADJUSTMENT

If your desk riser lifts up or down too easily, or is too difficult, the gas spring cable can be adjusted to your desired tension.

This adjustment is located in two places:

1. Levers: Behind both levers, under desktop.
2. Gas Spring Tip: At the tip of the Gas Spring

Notes:

• The images will focus on the adjusting near the Levers, but the process are the same, and the steps can be applied to either location.
• Any adjustments made need to be applied to both side of the riser.
• Images shown here show the maximum and minimum tensions. In most cases, your ideal tension will be somwhere in the middle.
• Begin by loosening the Inner (1) and Outer (2) Nuts using an adjustable wrench. Loosen Nuts until they are both on the opposite ends of the Gas Spring Cable.

TENSION ADJUSTMENT

• Option A: Desk Is Difficult to Raise/Lower | Increase Tension
  If the desk feels difficult to raise and lower, you will need to increase the Gas Spring Cable tension. Gently pull the cable away from the Lever until the Inner Nut (2) is firmly pressed against the middle divider.

• Option B: Desk Raises/Lowers Too Easily | Decrease Tension
  If the desk is raising or lowering without the handle being pressed, the tension needs to be loosened. Gently push the cable towards the Lever the Outer Nut (1) is firmly pressed against the middle divider.

CHECK OUT OTHER GREAT PRODUCTS FROM

• * EXPLORE MORE AT [VIVO-US.COM](http://VIVO-US.COM).

  • We offer a wide array of home & office products to fit your needs. From height adjustable desks to monitor mounts to keyboard trays and more!

  • SPEAKER MOUNTS & STANDS
    Whether you’re mounting a soundbar or surround sound system, we’ve got a mounting solution to fit your needs.

  • HEIGHT ADJUSTABLE DESKS
    We offer electric & manual crank standing desks, corner frames, desk & top combos, and more!

  • MONITOR MOUNTS
    From single monitor mounts to hex mount, gromment or clamp-ons, we’ve got a mounting solution for your setup.

WHO WE ARE

VIVO is more than a brand of ergonomic office furniture. We are a team of creative and innovative indivuduals working together to offer high quality, affordable ergonomic solutions. We think and work outside of the box to serve you, our customer, to the best of our abilitiy.

Need Assistance? We Would Love to Help!

• Personable Customer Support
• Mon-Fri 7am-7pm
• We offer immediate assistance with rapid response times from customer service agents and product techncians to help you every step of the way!
• Call Us: 309-278-5303
• Average Resolution Time: 5m 4s
• Chat Us: www.vivo-us.com.
• Average Resolution Time: < 15m
• Email Us: help@vivo-us.com.
• Average Resolution Time: 1HR 8M
  • 23% within < 15m
  • 38% within < 30m
  • 61% within < 1hr
  • 83% within <2hr
  • 92% within < 3hr

LOVE YOUR NEW VIVO SETUP?

• Ready to share that new amazing setup? Want to brag about that amazing new ergonomic solution?
• Tag us in your photo!
  • VIVO-us
  • @vivo_us
• FOR MORE GREAT VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: WWW.VIVO-US.COM.
• LAST UPDATED: 10/16/2023 REV1.1LF
• Large Desk Riser
• SKUS: DESK-V048V/W

ASSEMBLY VIDEO AVAILABLE:

Follow along step-by-step with our video walk-through by scanning the QR code with your mobile device or by following the product link: vivo- us.com/products/desk-v000v.

• help@vivo-us.com.
• 309-278-5303
• www.vivo-us.com.

Contact Us First!

• DO NOT RETURN ITEM: Our friendly product support team is here to help!
• PERSONABLE CUSTOMER SUPPORT
  • 7 AM – 7 PM
  • Monday-Friday
• Give us a Call:309-278-5303
• Chat Us:www.vivo-us.com.
• Email Us: help@vivo-us.com.
• We’re Here for You! Our customer-minded support team is here for YOU, Monday-Friday 7 am-7 pm CST. We offer immediate assistance with rapid response times from customer service agents and product technicians to help you every step of the way!
• Missing a Part? If any parts are received damaged / defective OR you are missing a part, please reach out to us within 30 days of product delivery to have it replaced at no cost. We are happy to replace parts to ensure you have a fully functioning product

PRE-ASSEMBLY | BEFORE YOU BEGIN

If you do not understand these directions, or if you have any doubts about the safety of the installation, please contact our product support team at 309-278-5303 or help@vivo- us.com for further assistance. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity. We cannot be liable for damage or injury caused by improper mounting, incorrect assembly or inappropriate use.

• WARNING: CHOKING HAZARD SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
• WEIGHT CAPACITY: DO NOT EXCEED WEIGHT CAPACITY. Failure to do so may result in serious injury.
• Failure to follow these instructions may result in property damage and/or personal injury.

Product Warranty

For the most up-to-date details on your product’s warranty, please visit the product’s listing on our website or reach out to customer support. vivo- us.com/products/desk-v000v.

Returns | Product Didn’t Work Out?
We offer a hassle-free 30-day return on all products. Contact customer support at 309-278-5303 or help@vivo- us.com. Please note: For items ordered in error or no longer needed, the return shipping charges will be at the buyer’s expense.

References

• Register a .US.COM domain today!
• VIVO - Desks, Monitor Mounting, and More Home & Office Solutions – VIVO - desk solutions, screen mounting, and more
• Standing Desk Converter – VIVO - desk solutions, screen mounting, and more
• VIVO - Desks, Monitor Mounting, and More Home & Office Solutions – VIVO - desk solutions, screen mounting, and more

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>