VIVO DESK-V000VW Height Desk Riser Instruction Manual

: June 14, 2024
: Vivo

Table of Contents

VIVO DESK-V000VW Height Desk Riser Instruction
Product Information
Product Usage Instructions
Package Contents
Included Hardware & Tools
Tools Needed
ASSEMBLY STEPS
TENSION ADJUSTMENT
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

VIVO DESK-V000VW Height Desk Riser Instruction

Product Information

The Desk Riser is a versatile product designed to provide an adjustable workstation setup. It allows users to easily raise or lower their desks to their preferred height, promoting ergonomic posture and reducing strain on the body. The desk riser has a weight capacity of 33 lbs (15kg) and comes with various accessories to enhance cable management and keyboard placement.

Package Contents

(x1) Desk Riser (A)
(x4) Cable Clips (E)
(x1) Extended Feet (B)
(x2) Zipties (F)
(x1) Keyboard Brackets (C)
(x3) Keyboard Tray (D)

Included Hardware & Tools

(x10) M5x10mm Screw (S-A)
Phillips Screwdriver
Scissors

Product Usage Instructions

Assembly Steps

Step 1
Carefully remove Desk Riser (A) from the packaging.
Step 2
Flip Desk Riser (A) upside down, then attach the Extended Feet (B) to the frame using M5x10mm Screws (S-A).
Step 3
Press the handles on each side and lift the Desk Riser (A).
Step 4
Mount Brackets (C) to Keyboard Tray (D) using M5x10mm Screws (S-A).
Step 5
Hang the assembled keyboard tray onto the pre-installed knobs and tighten the knobs to secure. Ensure that the keyboard brackets are curving towards the user, not towards the inside of the desk.
Step 6
Attach Cable Clip (E) to the desk to manage keyboard and mouse cables. Use Zipties (F) to manage cables effectively.

Assembly Complete
Assembly is complete, and your desk riser is now ready for use. Press both side levers to raise or lower your desk riser. When lowering without any weight on the desktop, lightly press down on the riser for a smoother lowering process. If it feels difficult to lower after placing a laptop and other intended setup items, apply light pressure to lower smoothly or add additional weight. Please note the 33lb weight capacity when adding weight.

Tension Adjustment
If your desk riser lifts up or down too easily or is too difficult, you can adjust the tension of the gas spring cable to your desired level. The tension adjustment can be made in two places:

Levers: Behind both levers, under the desktop.
Gas Spring Tip: At the tip of the Gas Spring.

Note : Any adjustments made need to be applied to both sides of the riser.

Assembly Video & Product Info
https://vivo-us.com/products/desk-v000vl

CAUTION!
If you do not understand these directions, or if you have any doubts about the safety of the installation, please contact our product support team at 309-278-5303 or help@vivo-us.com for further assistance. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity. We cannot be liable for damage or injury caused by improper mounting, incorrect assembly or inappropriate use.

WARNING : CHOKING HAZARD
SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
DO NOT EXCEED WEIGHT CAPACITY
FAILURE TO DO SO MAY RESULT IN SERIOUS INJURY.
WARNING: PINCH POINT
DO NOT PLACE HANDS ON OR NEAR SUPPORT BARS. MOVING PARTS CAN CRUSH AND CUT. PINCH POINTS ARE CREATED DURING LIFTING AND
LOWERING THE WORKSURFACE. FAILURE TO FOLLOW THESE
INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INJURY.

We’re Here for You
Open Monday – Friday 7:00 am – 7:00 pm CST,
our dedicated support team can offer immediate assistance with rapid response times. If any parts are received damaged or defective, please contact us. We are happy to replace parts to ensure you have a fully functioning product.

Give us a Call:
309-278-5303
AVG. RESOLUTION TIME (within office hrs): 5M 4S

Chat Us:
www.vivo-us.com
AVG. RESOLUTION TIME (within office hours): < 15 M

Email Us:
help@vivo-us.com
AVG. RESPONSE TIME (within office hrs): 1HR 8M

23% within < 15m
38% within < 30m
61% within < 1hr
83% within < 2hr
92% within < 3hr

Package Contents

Included Hardware & Tools

Tools Needed

Weight Capacity:

ASSEMBLY STEPS

STEP 1
Carefully remove Desk Riser (A) from the packaging.
STEP 2
Flip Desk Riser (A) upside down, then attach the Extended Feet (B) to frame using M5x10mm Screws (S-A).
STEP 3
Press the handles on each side and lift the Desk Riser (A).
STEP 4
Mount Brackets (C) to Keyboard Tray (D) using M5x10mm Screws (S-A).
STEP 5
Hang assembled keyboard tray onto pre-installed knobs, and tighten knobs to secure.
NOTE : Make sure the keyboard brackets are curving towards the user, not towards the inside of the desk.
STEP 6
Attach Cable Clip (E) to desk to manage keyboard and mouse cables. Manage cables using Zipties (F).

ASSEMBLY COMPLETE
Assembly is complete and your desk riser is now ready for use.

Press both side levers to raise or lower your desk riser.
When lowering without any weight on the desktop, lightly press down on the riser as you lower it to allow for a smoother lowering process. If it feels difficult to lower after placing laptop and other intended setup items, apply light pressure to lower smoothly or add additional weight.

Please note the 33lb weight capacity when adding weight.

TENSION ADJUSTMENT

If your desk riser lifts up or down too easily or is too difficult, the gas spring cable can be adjusted to your desired tension.
This adjustment is located in two places:

Levers: Behind both levers, under the desktop.
Gas Spring Tip: At the tip of the Gas Spring

Notes:

The images will focus on the adjusting near the Levers, but the process is the same, and the steps can be applied to either location.
Any adjustments made need to be applied to both sides of the riser.
Images shown here show the maximum and minimum tensions. In most cases, your ideal tension will be somewhere in the middle.

Begin by loosening the Inner (1) and Outer (2) Nuts using an adjustable wrench. Loosen Nuts until they are both on the opposite ends of the Gas Spring Cable.

Option A:
Desk Is Difficult to Raise/Lower | Increase Tension
If the desk feels difficult to raise and lower, then you will need to increase the Gas Spring Cable tension. Gently pull the cable away from the Lever until the Inner Nut (2) is firmly pressed against the middle divider.

Tighten the Outer Nut (1) until it firmly holds the cable in its position, as shown below.

Option B:
Desk Raises/Lowers Too Easily | Decrease Tension

If the desk is raising or lowering without the handle being pressed, then the tension needs to be loosened. Gently push the cable towards the Lever the Outer Nut (1) is firmly pressed against the middle divider.
Tighten Inner Nut (2) until it firmly holds the cable in its position, as shown below.

CAUTION

Failure to follow these instructions may result in property damage and/or personal injury.

LAST UPDATED : 09/20/2023 REV1.1
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