Fronius GEN24 Hybrid Inverter User Guide

Fronius GEN24 Hybrid Inverter

Product Information

Author: Fronius Australia
Scope| This document provides instructions on how to set the Fronius
GEN24 & Tauro series inverters to comply with the AS/NZS 5033
Earth Fault Alarm requirement. The inverters only support remote
communication options via email or SMS for the Earth Fault
Alarm.
General Requirements| – Inverter fully commissioned, operational, and latest firmware
installed
– Functional and reliable internet connection of the inverter
– Inverter/System registered and configured in Fronius
SolarwebNote: An internet connection is required and should be maintained
during the warranty period.

Product Usage Instructions

1. Onsite Inverter Setup Procedure:
   • Commission the inverter as per the standard process.
   • Ensure the inverter is connected to the internet and indicates that it is online.
   • No dedicated additional settings or setups are required on-site to enable the Earth Fault Alarm.
2. Solarweb Setup Procedure:
   • Create a PV system in the Fronius Solar. web portal following the standard process.
   • Add the system operator as a contact:
   1. Select the PV System to be configured and navigate to SETTINGS.
   2. Go to CONTACTS.
   3. Under E-mail, click ADD.
   4. Enter the required email address in the E-mail field, tick Receive Service Messages, and click OK.
   5. Confirm that the email address has been successfully added by seeing a new line appear under the E-mail section with the email address. A test email is sent to the contact after saving.
3. Checking for Service Message in Solar.web:
   • Once alarms occur, the system will automatically send email messages to the nominated contact’s email address.
   • To check and filter past errors/alarms for the relevant system:
   1. Open Solar. web, select the appropriate system, and navigate to SERVICE MESSAGES.
   2. The historical alarms/messages (if any) are shown under the red-marked area. They will be relevant to the time selected in the date/time selector tool marked with blue. Time selection can be adjusted based on your requirements.

For further technical support, contact Fronius Australia at PV-Support- Australia@fronius.com.

CHANGE LOG

SCOPE

• This document aims to provide instructions on how to setup the Fronius GEN24 & Tauro series inverters for compliance to the AS/NZS 5033 Earth Fault Alarm requirement.
• AS/NZS 5033 stipulates the following requirement for an Earth Fault Alarm where the PV Array is >120Vdc:
• The alarm system shall continue repeating its operation at least at hourly intervals until the earth fault is corrected or until the fault is acknowledged.

The earth fault alarm shall be at least one of the following types:

• (a) Remote communication (such as email, SMS or similar).
• (b) Local indication
• The Fronius GEN24 & Tauro series inverters are ONLY able to provide a “Remote Communication” option via Email or SMS. The option of a local audible or visible alarm is NOT possible with the Fronius GEN24 & Tauro series.
• In the event of a detected earth fault, notification of an Earth Fault is sent to the nominated contacts every hour until the fault is acknowledged

GENERAL REQUIREMENTS

The basic requirements for enabling this functionality are:

• Inverter fully commissioned, operational and latest firmware installed
• Functional & reliable internet connection of the inverter,
• Inverter / System registered & configured in Fronius Solarweb.
• NOTE: In general our warranty terms & conditions stipulate that an internet connection is available and maintained during the warranty period.

INVERTER SETUP PROCEDURE (ONSITE)

• Commission the inverter as per the standard process.
• Ensure the inverter is connected to the internet and indicates that it is online.
• No dedicated additional settings or setup are required onsite to enable the Earth Fault Alarm.

SOLARWEB SETUP PROCEDURE

Create PV system in Solarweb

• In order to setup the Earth Fault Alarm notification via Solarweb a system must be created on the Fronius Solar. web portal as per the standard process.

Add system operator as Contact

• Select the PV System to be configured, and navigate to “SETTINGS”.
• Then go to “CONTACTS”.
• Under “E-mail” click “ADD”
• Enter the required email address in the “E-mail” field, tick “Receive Service Messages”, and click “OK”.
• Confirm the email has been successfully added by seeing a new line appear under “E-mail” section with your email address. A Test Email is sent to the contact after saving.

CHECKING FOR SERVICE MESSAGE IN SOLAR.WEB

• Once alarms occur the system will automatically send email messages to the contact nominated (as nominated under the E-mail section in CONTACTS).
• It is also possible for the user to check and filter past errors/alarms for the relevant system. To do so follow the steps below.
• a) Open Solar. web, select the appropriate system, and navigate to “SERVICE MESSAGES”.
• b) Historical alarms including Earth Fault Alarms will be shown in the window marked in red below.
• An Earth Fault Alarm will be shown with the status code 1083, with the description “Warning – Isolation value too low”
• NOTE: the historical alarms/messages (if any) are shown under the red-marked area above.
• They will be relevant to the time selected in the date/time selector tool marked with blue.
• Time selection can be adjusted based on your requirements.

END OF DOCUMENT

• Fronius Australia Technical Support
• Email: PV-Support-Australia@fronius.com
• Hotline: +61 3 8340 2910
• To access Technical articles, Quick guides, Whitepapers, and other technical documents, please visit the Tech Support Area for Installers on our website
• Application Note
• © Fronius Australia Pty Ltd.
• Version 1.0/2021
• Fronius reserves all rights, in particular rights of reproduction, distribution, and translation.
• No part of this work may be reproduced in any way without the written consent of Fronius. It must not be saved, edited, reproduced or distributed using any electrical or electronic system.
• You are hereby reminded that the information published in this document, despite exercising the greatest of care in its preparation, is subject to change and that neither the author nor Fronius can accept any legal liability
• Gender-specific wording refers equally to female and male form.

References

• Fronius Solar.web

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