SimRush Pro WiFi 5G Hardware Base Pack 5G Outdoor Unit Installation Guide

SimRush Pro WiFi 5G Hardware Base Pack 5G Outdoor Unit

Product Information

• The product being referred to in the user manual is the SimRush hardware base pack, which consists of two hardware devices: the SimRush 5G Outdoor Unit (ODU) and the SimRush Controller. The package also includes a self-installation pack containing a 48v 96w power supply for the SimRush Pro WiFi Controller, a Cat5e External Cable, and a live data SIM card.
• The SimRush 5G Outdoor Unit (ODU) is designed for outdoor installation and comes with a mounting kit. The SimRush Controller needs to be placed indoors near a power outlet.
• Additional mounting bracketry, such as a 2-inch pole, may be required for installation and must be purchased separately.

Product Usage Instructions

1. Before starting the installation, ensure that the person performing the installation is competent at working at height.

2. Make a note of the serial numbers of all equipment before commencing the installation. The serial numbers are in the format of a long upper-case hexadecimal number prior to the ‘/’ and 3 digits. The production dates referenced by these numbers should be disregarded.

3. Check that you have received the correct equipment listed below:

   • Your SimRush Hardware Base Pack:
   • SimRush 5G Outdoor Unit (ODU)
   • Mounting kit for SimRush 5G Outdoor Unit (ODU)
   • A Self-installation pack containing:
   • 48v 96w power supply for SimRush Pro WiFi Controller
   • Cat5e External Cable (length may vary)

4. Check the contents of the self-installation pack on the SimRush website: https://www.simrush.com/installation-guide/products/accessories/.

5. Ensure that you have an active live data SIM card with a minimum of 2GB of data for testing.

6. Determine the external location for the SimRush ODU. You can use the OpenSignal App on your smartphone to identify the direction of the nearest mast with the same data carrier as the SIM in the ODU. Download the app from:

   • Android:
     https://play.google.com/store/apps/details?id=com.staircase3.opensignal.

   • iOS:
     https://apps.apple.com/us/app/opensignal-speed-test-maps/id598298030.

7. Determine the internal location for the SimRush Controller and plan the cable run between the external and internal devices. The SimRush Controller should be placed near a power outlet, preferably in a living room, office, or other suitable space.

8. Follow the steps below for preparing and mounting the ODU:

9. SIM Card Installation:

  * Make sure that the unit is powered off and no Ethernet cable is connected.
  * Unscrew the SIM Card slot cover and remove it.
  * Place the SIM Card into Slot 1, ensuring it is fully inserted.
  * Put the SIM card slot cover back onto the unit and screw it back into place.
2.  **Pole Mounting (Option 1): Supports Tilt and Turn**
  * Use flange nuts to attach the device bracket to the back of the 5G ODU unit.
  * Follow the drawing instructions to align the main bracket with the middle bracket. Place the spring washer and washer on the screw bolt, and insert the screw bolt through the holes to secure it.
  * Follow the drawing instructions to align the middle bracket with the device bracket. Place the spring washer and washer on the screw bolt, and insert the screw bolt through the holes to secure it.

INSTALLATION GUIDE FOR:
SIMRUSH Hardware Base Pack – 5G Outdoor Unit (ODU)

• Warning! This installation requires working at height. Ensure the installation is only completed by a person who is competent at working at height.
• Make a note of the serial numbers of all equipment before commencing the installation. Serial numbers are in the format of a long upper-case hexadecimal number prior to the ’/‘ and 3 digits, these are a reference to production dates and not part of the serial number itself and should be disregarded.

Determine the external location for the SimRush ODU

1. Your SimRush Hardware Base Pack.
   In the example shown below is a “SimRush Pro-WiFi 5G” but this will vary depending on the model you have purchased, check your order and dispatch note. In most cases, it will consist of 2 hardware devices: the external “SimRush ODU” and the internal “SimRush Controller”

2. A Self-installation pack containing (colors may vary):
   Check the contents on our website https://www.simrush.com/installation- guide/products/accessories/.

3. A live data SIM. This must be active and have a minimum of 2Gb of data for testing.

4. Additional mounting bracketry may be required (e.g. a 2-inch pole) these will need to be purchased separately.

Determine the external and

for the SimRush ODU

1. Plan the optimum location for your Outdoor Unit to be placed. The location you choose for your outdoor device can have a huge impact on its performance. To ensure the best speeds possible ensure:
   • The ODU is facing the closest transmitter of your SIM’s carrier.
   • Your chosen location is suitable to have a 2 inch pole attached to it, or the surface is durable enough for the 5G ODU to be mounted to it (e.g. Exterior wall)
   • Clear line of sight between ODU and transmitter where available. Avoid Buildings, walls, rooflines, metal, double glazing where possible. Consider signal height, reflections & obstructions.
2. If you have a smartphone you can download the OpenSignal App to identify the direction of the nearest mast with the carrier you are using (You must be using a phone with the same data carrier as the Sim in the ODU)
   • Android – Download the app from the Google Play Store “OpenSignal” https://play.google.com/store/apps/details?id=com.staircase3.opensignal.
   • iOS – Download the app from the Apple Store “OpenSignal” https://apps.apple.com/us/app/opensignal-speed-test-maps/id598298030.

Determine the Internal location for the SimRush Controller and plan the

cable run

Determine the Internal location for the SimRush Controller and plan the cable run between the external and internal devices

• The SimRush Controller needs to be placed near a power outlet.
• We suggest you locate the SimRush Controller in a living room, office, or other space where you will want to use the WiFi mostly. If you want to extend your WiFi coverage later you can purchase additional SimRush devices to do that.
• Plan the cable route from the ODU to the Controller, the maximum route cannot exceed 40 meters in cable length. For cable runs of 40-90 metres please see our support pages for further information.
• Remember: the cat5e cable will need to pass from the outside of the premises to the inside so you will need to locate or create a suitable entry point into the building for the cat5e cable to pass through. (If you need to drill a hole for the cable to pass through ensure it is 10mm diameter minimum.)

Preparing and mounting the ODU

Warning!
the installation requires working at height. Ensure the installation is only completed by a person who is competent in working at height.

Step 1: SIM Card Installation
Ensure the unit is powered off and no Ethernet cable is connected to the unit. Unscrew the SIM Card slot cover and remove it.

Place the SIM Card into Slot 1

Ensure SIM is fully inserted into slot 1

Place SIM card Slot cover back onto unit and screw back into place.

Step 2 – Cable Connections
Using the cable gland provided in the 5G ODU Box connect up an 8-pin CAT 5e Ethernet cable, as shown in steps 1-4 below:

Step 3 – Mounting
Pole Mounting (Option 1): Supports Tilt and Turn

• Step 1 – Use flange nuts to attach the device bracket to the back of the 5G ODU unit.
• Step 2 – Follow step 2 in the drawing above to align the main bracket with the middle bracket. place the spring washer and washer on the screw bolt and insert the screw bolt through the holes to secure it.
• Step 3 – Follow step 3 in the drawing above to align the middle bracket with the device bracket. Place the spring washer and washer on the screw bolt and insert the screw bolt through the holes to secure it.

Pole/Wall Mounting (Option 2) – Supports Tilt or Turn Only

• Step 1 – Select the wall/pole mounting direction (horizontal or vertical)
• Step 2 – Use flange nuts to attach the device to the back of the 5G ODU.
• Step 3 – Follow step 3 in the drawing above to align the main bracket with the device bracket. Place the spring washer and washer on the screw bolt and insert the screw through the holes to secure it.

Pole Mounting (Optional)

• Step 1 – Insert the hose clamps into the holes on the main bracket. Use a screwdriver to tighten the hose clamps and secure the main bracket to the pole.

Wall Mounting (Optional)

• Step 1 – Use the four corner holes of the main bracket to mark holes on a wall. Drill four holes in a wall.
• Step 2 – Insert the nylon wall plugs into the holes.
• Step 3 – Use mounting screws to secure the main bracket to the wall through the nylon wall plugs.

Table stand (Optional)

• Step 1 – follow step 1 in the drawing above to align the middle bracket with the main bracket. Place the Spring washer and washer on the screw bolt and insert the screw bolt through the holes to secure it.
• Step 2 – Follow step 2 in the drawing to align the middle bracket with the device bracket. Place the spring washer and washer on the screw bolt and insert the screw bolt through the holes to secure it.
• Step 3 – Use two M6 flange nuts to attach the back of the 5G unit to the device bracket. Attach the four rubber feet to the main bracket.

Pole/Wall Mounting Angle Adjustment

Fix the External Cable Run

1. Ensure there is a small coil of excess cable remaining near the ODU to create a ‘drip loop’
2. Secure the cable from the end of the drip loop section along/down the building to the external entry point. we recommend fixing the cable every 45cm.
3. Insert the un-terminated end of the cat5e cable through the external entry point and go inside the premises to pull it through.
4. Before securing the last external cable fixing, make sure you have a ‘drip loop’ to prevent water ingress.

Fix the Internal Cable Run

1. Attach the pattress box to the wall over the hole where the cat5e cable enters the premises, or if the cabling requirement extends further into the property use standard cable clips to run the cable around the walls to the desired location and enter the Pattress box from the side or base, removing cable entry blanks on the Pattress box as desired.
2. Cut the cable to the desired length, and be sure to leave enough cable so that you can strip back the outer sheath without damaging the internal cores.
3. Use the tool-less Keystone Jack to terminate the cable.
4. Attach the shutter to any blanking plates as required to the faceplate.
5. Attach the keystone jack to the shutter
6. Screw the faceplate to the pattress box attached to the wall to create your new socket.
7. Connect your ethernet patch lead to the new socket.

Connecting the SimRush ODU to the SimRush Controller

1. Connect the ethernet cable to Ethernet Port 10 for ODU1 (5G ODU) far right port – Highlighted in GREEN
2. Connect the Controller to the power adaptor supplied (48v 2a DC)
3. Connect your PC to the LAN (Highlighted in ORANGE )
4. Ethernet ports 2-8 and SFP
5. The default wireless is “SimRush-xxxxxx” and the Serial number is the password, e.g AABBCC112233
6. The serial number is located on the box or back of the controller, all characters before the “/123”
7. To make changes to the LAN address or Wireless settings, please visit SPanel: https://portal.simrush.com/
8. (OPTIONAL) Connect your alternative broadband to utilize the built-in Load-Balancing feature, and connect Ethernet Port 1 (Highlighted in RED ) to your alternative broadband network. Please ensure your alternative broadband router is providing the following network via DHCP: Gateway: 192.168.1.1, Subnet: 255.255.255.0
9. Browse to freeclix.speedtest.net and conduct a speed test to confirm everything is working as it should be

Align the ODU

The directional antenna in the SimRush 5G ODU is highly sensitive and minor adjustments in its position can make a huge impact on its performance. To assist in selecting the fine optimal alignment of the direction of the SimRush ODU once you have both the 5G ODU and controller in place, please call our support engineers who can then work with you to fine-align your 5G Outdoor unit.

Please note this may involve going up and down a ladder to return to the positioned 5G ODU to make any adjustments required.

Complete the Install

External:
Fill external opening of drill hole with Silicone and add an external weather cover. Tidy any excess cable into a drip loop as shown and secure to the wall with cable clips.

Troubleshooting

For any troubleshooting queries please phone 0330 056 3110 and select option 2.

Notes

To ensure your hardware warranty remains valid:

1. Only use the CAT5e external grade cable provided.
2. Always create drip loops as shown in the instructions to prevent water ingress.
3. If you need to replace RJ45 plugs for any reason, ensure they are NOT booted.
4. Login to SimRush SPanel and ensure your hardware is registered. Don’t have a login? Ask your supplier.
5. Register your devices on the SimRush website https://www.simrush.com/register-hardware/.
6. Do Not use the reset button on the 5G Outdoor Unit. If the reset button is used on the 5G hardware the system will lose all of its bespoke configuration and will be dropped from our network. If the reset button is pressed the hardware will have to be removed and returned to our office for re-programming and this will be chargeable.

References

• Speedtest by Ookla - The Global Broadband Speed Test
• SimRush Login
• Hardware Registration | SimRush

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