WYZE WYZECOP Wireless Battery Camera User Manual

WYZE WYZECOP Wireless Battery Camera

Introduction

The WYZE WYZECOP Wireless Battery Camera is a versatile and convenient security camera designed to provide you with peace of mind by allowing you to monitor your home or property remotely. With its wireless design and battery- powered operation, this camera is easy to install and suitable for both indoor and outdoor surveillance.

Specifications

What’s in the Box

When you purchase the WYZE WYZECOP Wireless Battery Camera, you can expect to find the following items in the box:

• 1 WYZECOP Wireless Battery Camera
• 1 Rechargeable lithium-ion battery
• 1 Magnetic mounting base
• 1 USB charging cable
• 1 Screw kit for installation
• 1 Quick start guide

Features

• Wireless and Battery-Powered: The camera operates wirelessly, making it easy to install without the need for complex wiring. It is powered by a rechargeable battery for flexibility in placement.
• Full HD Video: The camera records in high-definition video quality, allowing you to capture clear and detailed footage.
• Wide Field of View: The camera offers a wide field of view, enabling you to monitor a large area with a single camera.
• Night Vision: Infrared (IR) LEDs provide night vision capability, allowing you to see in low-light and nighttime conditions.
• Two-Way Audio: The camera features a built-in microphone and speaker, enabling two-way communication. You can listen and talk to people near the camera through the mobile app.
• Motion Detection: The camera is equipped with motion detection technology, triggering recordings and alerts when motion is detected in its field of view.
• Cloud and Local Storage: You can choose to store your video footage either in the cloud (requires a subscription) or on a local microSD card (not included).
• Weather Resistance: The camera is designed to withstand outdoor conditions, providing protection against dust and water (check the IP rating for specific details).
• Mobile App: The camera is compatible with the WYZE mobile app, allowing you to access live feeds, review recordings, and customize settings remotely from your iOS or Android device.

Outdoor/ Indoor. Wire-Free. No Hub.
The ultimate battery operated go anywhere, see everything 2K home security camera. No wires. No hubs. Only pro-grade protection.

How to Use

• Install the Battery: Insert the rechargeable lithium-ion battery into the camera.
• Download the App: Download and install the WYZE app on your iOS or Android device.
• Set Up the Camera: Follow the in-app instructions to set up the camera, connect it to your Wi-Fi network, and customize settings.
• Mount the Camera: Use the magnetic mounting base and included screw kit to securely mount the camera in your desired location, indoors or outdoors.
• View and Monitor: Open the WYZE app to access live video feeds, receive motion alerts, and review recordings. You can also use the two-way audio feature to communicate through the camera.

2K HDR Video with Color Night Vision
Amplify low light in vivid color & see in crystal-clear traditional night vision even in the darkest of nights.

Safety

• Secure Installation: When installing the camera, make sure it is securely mounted to a stable surface. Ensure that it cannot easily be knocked over or dislodged by strong winds or tampering.
• Avoid Obstructions: Position the camera so that it has a clear and unobstructed view of the area you want to monitor. Avoid placing it behind objects that may interfere with its field of view.
• Power Source: The WYZECOP camera is battery-powered, reducing the risk of electrical hazards. However, ensure that the battery compartment is properly sealed to prevent water or dust ingress.
• Battery Safety: Use only the specified batteries or rechargeable battery packs recommended by the manufacturer. Follow the manufacturer’s instructions for battery installation and replacement. Dispose of used batteries according to local regulations.
• Weather Resistance: Ensure that the camera is suitable for outdoor use and has the necessary weather resistance. Many outdoor cameras are rated for specific weather conditions (e.g., waterproof or weatherproof). Check the camera’s specifications to verify its suitability for your environment.
• Wi-Fi Network Security: Secure your Wi-Fi network with a strong password to prevent unauthorized access to the camera’s live feed and settings.
• Firmware Updates: Keep the camera’s firmware up to date by installing any available updates. Manufacturers often release updates that address security vulnerabilities and improve performance.
• Privacy Considerations: Be mindful of your camera’s field of view and ensure that it does not capture areas where privacy is expected (e.g., windows of neighboring homes, private gardens). Respect privacy laws and regulations in your area.
• Recording Consent: If you plan to use the camera in a public space or where others might be recorded, consider checking local laws and regulations regarding the need for signage or consent from individuals being recorded.

Radar + PIR Motion Detection
Radar & PIR work together to provide precise detection so you can feel confident in every alert you receive. Set custom detection zones.

• Notification Settings: Configure the camera’s motion detection and notification settings appropriately to avoid unnecessary alerts and to ensure you are aware of any important events.
• Data Security: Protect your camera and associated accounts with strong, unique passwords. Enable two-factor authentication if supported by the camera’s app to add an extra layer of security.
• Camera Placement: Avoid placing the camera too close to reflective surfaces (e.g., glass windows) or objects that might trigger false motion alerts, such as moving tree branches.
• Regular Maintenance: Periodically check the camera’s condition, battery level, and overall performance. Clean the camera’s lens and housing as needed to maintain image quality.
• Camera Disposal: If you decide to dispose of the camera, do so in accordance with local electronic waste disposal regulations. Remove and safely dispose of any batteries or rechargeable battery packs before recycling the camera.
• Manufacturer Support: If you encounter any issues or have questions about the camera’s safety and operation, contact the manufacturer’s customer support for guidance and assistance.

Integrated Spotlight & Siren
Light up potential intruders with 150 lumens of motion-activated LED light. Plus, manually control the power within the Wyze app.

Maintenance

• Keep the Lens and Camera Housing Clean: Periodically inspect the camera lens and housing for dust, dirt, and smudges. Use a microfiber cloth or lens cleaning solution to gently clean the lens and camera housing.
• Check the Camera’s Battery: Monitor the camera’s battery level through the WYZE app. Ensure that the battery is adequately charged to maintain uninterrupted operation. Recharge or replace the battery as needed.
• Clean the Camera’s Mounting Area: If the camera is mounted outdoors, make sure the mounting area is clean and free of debris. Clear away cobwebs, leaves, and other obstructions that may affect the camera’s field of view.
• Inspect the Camera’s Exterior: Regularly examine the camera for signs of physical damage, such as cracks, scratches, or water ingress. Address any damage promptly to prevent further issues.
• Update Firmware: Keep the camera’s firmware up to date by installing any available updates through the WYZE app. Firmware updates may include bug fixes, improvements, and new features.
• Monitor Connectivity: Periodically check the camera’s Wi-Fi connectivity and signal strength. If the camera experiences connection issues, consider relocating it or improving your Wi-Fi network’s coverage.
• Secure Mounting: Ensure that the camera’s mounting bracket or adhesive is securely attached to the mounting surface. Loose mounts can cause the camera to shift or fall.
• Check for Obstructions: Verify that there are no objects blocking the camera’s field of view. Overhanging branches, tall plants, or other obstacles can affect the camera’s motion detection and recording capabilities.
• Review Camera Settings: Periodically review and adjust camera settings through the WYZE app to meet your specific surveillance needs. Customize motion detection sensitivity, recording schedules, and notification preferences as required.
• Backup Footage: If your camera supports local storage or cloud storage options, ensure that your recorded footage is regularly backed up to prevent data loss in case of camera theft or malfunction.
• Perform System Checks: Conduct occasional test recordings and live views to confirm that the camera is functioning correctly. This helps you identify and address any issues early.
• Protect Against Extreme Weather: If your camera is exposed to extreme weather conditions, consider using protective housing or enclosures to shield it from rain, snow, or direct sunlight.
• Safeguard Against Unauthorized Access: Regularly update your WYZE account password and ensure that only authorized users have access to your camera feeds and settings.

Removable Battery Packs
Stop taking down your camera. Easily swap battery packs & eliminate security downtime or use one of many flexible power options.

Two-Way Audio
Quickly & clearly communicate through your camera to provide instructions for deliveries or to control your rowdy kids in the yard.

Troubleshooting

Camera Not Connecting to Wi-Fi:

• Check Wi-Fi Signal: Ensure that the camera is within the range of your Wi-Fi network and that the signal strength is sufficient. Weak or unstable Wi-Fi signals can prevent the camera from connecting.
• Wi-Fi Credentials: Verify that you have entered the correct Wi-Fi network name (SSID) and password when setting up the camera.
• Router Settings: Check your router’s settings to ensure that it allows connections from the camera and does not have MAC address filtering or similar security features enabled.
• Camera Placement: If the camera is too far from the router, consider moving it closer or using a Wi-Fi range extender to improve the signal strength.

Poor Video Quality or No Video Feed:

• Internet Speed: Ensure that your internet connection is stable and has sufficient bandwidth to support video streaming from the camera. Slow internet speeds can result in poor video quality.
• Camera Lens: Check the camera lens for any obstructions, such as dirt, fingerprints, or condensation. Clean the lens if necessary.
• Camera Placement: Make sure the camera is not pointed directly at a light source, as this can affect the video quality. Adjust the camera’s position to avoid glare or reflections.
• Reboot Camera: Try rebooting the camera by disconnecting and reconnecting the battery or power source. This can help resolve temporary issues.

Motion Detection or Notifications Not Working:

• Motion Detection Settings: Double-check the camera’s motion detection settings in the Wyze app. Ensure that motion detection is enabled and configured properly.
• Sensitivity Settings: Adjust the motion sensitivity settings to match your preferences. If it’s set too low, the camera may not trigger notifications for minor movements.
• Notification Settings: Verify that your smartphone or device’s notification settings allow notifications from the Wyze app.
• Firmware Update: Ensure that your camera has the latest firmware version installed. Outdated firmware can cause issues with motion detection and notifications.

Battery Draining Quickly:

• Check Power Settings: Review the camera’s power settings in the Wyze app. You can adjust settings to optimize battery life, such as reducing motion detection sensitivity or turning off certain features.
• Cold Weather: In extremely cold conditions, battery life can be reduced. Consider moving the camera to a warmer location or using a weatherproof housing.

Camera Offline or Disconnecting Frequently:

• Wi-Fi Signal: Ensure that the camera is within the Wi-Fi range and that the signal strength is stable. Weak or unstable signals can cause disconnections.
• Interference: Check for nearby electronic devices that may be causing interference with the camera’s Wi-Fi connection. Microwave ovens, cordless phones, and other wireless devices can interfere with signals.
• Router Issues: Restart your router to refresh the network connection. It’s also a good idea to check for router firmware updates.
• Camera Placement: Ensure that the camera is not placed too close to other Wi-Fi devices or objects that may obstruct the signal.

Camera Not Recording Events:

• Storage Settings: Confirm that you have a compatible microSD card inserted in the camera, and that event recording to the card is enabled in the camera’s settings.
• Subscription Status: If you are using Wyze Cam Plus for cloud storage, verify that your subscription is active and not expired.
• Motion Detection: Ensure that motion detection is enabled on the camera, as it triggers event recordings.

FAQs

What is the Wyze WyzeCop Wireless Battery Camera?

The Wyze WyzeCop is a wireless battery-powered security camera designed for home surveillance, offering convenient and reliable monitoring.

How does the WyzeCop Camera connect to devices?

The WyzeCop Camera connects to devices via Wi-Fi, allowing you to view live footage and receive alerts on your smartphone or tablet using the Wyze app.

Is the WyzeCop Camera suitable for indoor and outdoor use?

Yes, the WyzeCop Camera is designed for both indoor and outdoor use, featuring weather-resistant housing to withstand various weather conditions.

What is the battery life of the WyzeCop Camera?

The battery life of the WyzeCop Camera varies based on usage, but it can last several months on a single charge under normal usage conditions.

Does the camera support night vision?

Yes, the WyzeCop Camera is equipped with infrared LEDs for clear night vision, allowing you to monitor your property even in low-light or dark conditions.

Can I access the camera remotely?

Yes, you can access the WyzeCop Camera remotely using the Wyze app. It enables you to view live streams, playback recorded footage, and receive motion alerts from anywhere with an internet connection.

Is there a cloud storage option for recorded footage?

Yes, the WyzeCop Camera offers cloud storage options. You can subscribe to Wyze's cloud storage plans to store your recorded footage securely in the cloud.

Does the camera have two-way audio?

Yes, the WyzeCop Camera features two-way audio, allowing you to communicate with people near the camera using the Wyze app on your mobile device.

Is the camera easy to install?

Yes, the WyzeCop Camera is designed for easy installation. It comes with mounting accessories and a user-friendly setup process, making it convenient for users to install the camera themselves.

Can multiple users access the camera?

Yes, you can grant access to multiple users. The Wyze app allows you to share camera access with family members or trusted individuals, enabling them to view the camera feeds and receive alerts.

Does the camera have motion detection capabilities?

Yes, the WyzeCop Camera is equipped with motion detection technology. It can detect motion and send alerts to your mobile device, keeping you informed about any activity around your property.

Is the WyzeCop Camera compatible with voice assistants?

Yes, the WyzeCop Camera is compatible with voice assistants such as Amazon Alexa and Google Assistant. You can integrate it into your smart home ecosystem and control the camera using voice commands.

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