JOOWIN EW74 AC1200 High Power Outdoor Wireless Access Point Weatherproof WiFi Range Extender Installation Guide

JOIN EW74 Installation & Troubleshooting

1. AP mode & repeater mode set up method:

A. Below is the “AP mode” setup steps (a little difficult but has better signal), also video guidance is attached. In “ap mode”, you need two network cables.
I. Install AP product and power it with original POE adapter. (do not connect POE adapter LAN port with your router now to avoid IP conflict) Then select EW74 wifi
and connect it.
II. Open the browser and it will automatically transfer to the menu page or you can enter “192.168.10.1” to enter the menu. set password： admin
III. Select “AP Mode” and begin to set up.
The IP address should be the same network segment as the upper network. E.g. my router IP is: 192.168.1.1, so I should set “192.168.1.2” here (can’t be 192.168.1.1 ， can’t IP conflict with other devices).
IV. Set the corresponding parameters and save settings. After setup is successful, wait about 2 minutes.(AP configure the setup program) Then, re- connect wifi “EW74” and connect the POE adapter LAN port with your router LAN port. Now you can surf the internet for free.
Note: After setting up successfully, you need to enter “192.168.1.2” (depends on the IP you set earlier in step III) to enter the menu interface.
You can place AP outside（weatherproof）and POE adapter indoor（not waterproof）.
But you may need a long network cable to power up the AP.
B. The “repeater mode” setup steps are easy (simple but have some network speed loss). In “repeater mode”, you need only one network cable.
I. Install AP product and power it with original POE adapter. Then select EW74 wifi and connect it.
II. Open the browser and it will automatically transfer to the menu page or you can enter “192.168.10.1” to the login menu. set password： admin
II. Use the default IP: 192.168.10.1 and enter the next step. Scan wifi and choose your own router wifi name. Then enter your router wifi password, next steps-set an independent password for this extended wifi.
III. Save data and wait for the configuration process. After that, wait for 30s and then re-connect wifi “EW74” to surf the internet freely.

2. Internet speed is slow or 5g signal cannot be found:

I. Recommended set way： In a good wifi signal environment, extend “router’s 5G band” and connect “AP‘s 2.4G band” with your devices which will maximize the extender’s performance. Since 2.4G band has a better performance on through the obstacles and walls.
II. Change the country code to the United States. Do not choose an automatic channel, choose 36 channels. Also, choose 40MHz for bandwidth 2.4G and 80MHz for 5.8G.
The higher the bandwidth, the weaker the long-distance signal. If the Internet is slow, increase the bandwidth. And decrease the bandwidth if the signal is weak. Higher bandwidth for high speed and short distance, low bandwidth for a stable signal, and long-distance. You can set the bandwidth according to your needs.
III. Besides, the fewer times the network passes wireless transmission, the less its rate loss. The wired method is the best way to reduce loss. So we recommend that you set “ap mode” in which the signal is transferred only once via wireless way. If you set up wireless transmission mode like “repeater mode”/ “bridge mode”. The signal strength will decrease much in wireless transmission since the signal is transferred twice via wireless way.
3. Can not log in to the system interface with “192.168.10.1”
I. Enter “192.168.10.1” to enter the menu interface when using “repeater mode”.
II. Enter “192.168.1.x” (depends on the IP you set earlier in step 3) to enter the menu interface when using “app mode”.

4. How to reset this device:
Reset method:

1. Unplug it and power it again, wait for the 60s.
2.  Then press the reset hole with a slim stick for 10s till the blue lights are all off. （You will see the blue lights flash on and off for 3-4 times when holding pressing, and then all are off)
3. Last, wait till the “JW-EW74” signal appears on your wifi list, now begin to set it.

5. How to make your PC access each other:
In the configuration wizard page of AP mode, modify the LAN port IP to the IP
segment of the current intranet. At the same time, set the computer or mobile phone to a static IP address, and the same network segment as the current intranet,
so that the devices can be accessed by each other. For example, your intranet IP is 192.168.0.1, you can set the access point’s LAN port IP in ap mode to: 192.168.0.2,
after the setting is successful, you will need to use “192.168.0.2” to log in to the main menu in the future page. Then your laptop and desktop computer can set static IP
addresses: 192.168.0.3 and 192.168.0.4
Note: In the ap mode, the LAN port of the device is modified to the same network segment as the computer (a static IP address is recommended), so that the computer,
laptop and the other device can access each other.
6. How to check the “terminal device’s IP address” and “traffic statistics”?
I. In AP mode, the IP addresses of the terminal equipment are not assigned by AP, so the
AP cannot show their IP address. All the IP management work is completed by your superior routing and you can check them on your superior router.
II. At the same time, this device can not count traffic statistics since the data does not pass through the device firewall in AP mode. The AP is like a WiFi extender and the
management work is done by the superior routing.
If you set repeater mode, then you can check the IP address and traffic statistics on this device.

7. In router mode, the terminal device needs to have a fixed IP:
You can do ARP binding in the firewall. As below shows:

8. Cannot enter the background system:
What’s the mode you use?

1. Enter “192.168.10.1” to enter the menu interface when using “repeater mode”.
2. Enter “192.168.1.x” (depends on the IP you set earlier) to enter the menu interface when using “app mode”.

9. How to modify the network name:
You can change the WiFi name in “LAN-wireless” About how to log in to the background system.
In “ap mode”： enter “192.168.1.x” (depends on the IP you set earlier in “LAN settings-IP address” as the photo shows) to enter the menu interface.
In “repeater mode”： enter “192.168.10.1” to enter the menu interface.
10. The signal light is off, and the signal range is not long:
The wifi signal light only is on in “repeater/bridge mode”.

1.  About your signal strength issue, it should be a setup problem. You can try to adjust the bandwidth to 20 and set the same channel.

2. Have you installed an antenna? The antenna will greatly enhance his signal usage range.

3. At the same time, can you move the AP to a more open position after setting it up?
   Because it is built for outdoor use, if it is used indoors, there will be some signal reduction due to obstruction and interference.

4.  if you use “repeater mode”, recommended set way： In a good wifi signal environment, extend “router’s 5G band” and connect “AP‘s 2.4G band” with your devices which will maximize the extender’s performance. Since 2.4G band has a better performance on through the obstacles and walls.

11. POE adapter flashes :
In this case, the high probability is that the inside of the product is burned out. Our products can only use the original 24v adapter. Please contact us for a new replacement.
12. How to fix the “weak security” issue:
Please contact us via aftersale card. We will send you a config file. You can import it and then the TKIP encryption will be turned off. Your encryption way will be WPA2
AES has better security.

13. How to change the wifi extender’s name and password?
You can change the name and password in “LAN-wireless”.

About how to log in to the background system.
In “ap mode”： enter “192.168.1.2” (depends on the IP you set earlier in “LAN settings-IP address” as attachment shows) to enter the menu interface.
In “repeater mode”： enter “192.168.10.1” to enter the menu interface.
14. Why was it timed disconnected？
Please check the attachment and check if the ”time restart“is disabled. Also, please check the time setting and set it internet sync and set time zone the same with your region.

Recommended set way： In a good wifi signal environment, extend “router’s 5G band” and connect “AP‘s 2.4G band” with your devices which will maximize the extender’s performance. Since 2.4G band has a better performance on through the obstacles and walls.
15. Why my “AP mode” works well while the “repeater mode” set failed?
We guess maybe in “repeater mode”, some phones will enter “space bar” automatically or the first letter of password that you entered is default capitalized which caused it not the same with your router wifi. So the setting was failed. Please note your Input method status, distinguish the case of the password. Please make sure your password has no spaces and special characters which will cause the setup failed Since the program was in error, we recommend that you reset the device first.
Reset method:

1. Unplug it and power it again, wait for the 60s.
2. Then press the reset hole by a slim stick for 10s till the blue lights are all off. （You will see the blue lights flash on and off for 3-4 times when holding pressing, and then all are off)
3.  Last, wait till the “JW-EW74” signal appears on your wifi list, now begin to set it.

16. Why did my “repeater mode” setup fails?

Please enter “192.168.10.1” to log in to the system and check the “connected info” as the image shows.
It should be set up to fail if it does not show “linked”.
Maybe in “repeater mode”, some phones will enter “space bar” automatically or the first letter of password that you entered is default capitalized which caused it not the same with your upper network wifi. So the setting was failed. Please note your Input method status, distinguish the case of the password. Please make sure your password has no spaces and special characters which will cause the setup to fail.
If the program were in error, we recommend that you reset the device first.
Reset method:

1. Unplug it and power it again, wait for the 60s.
2. Then press the reset hole with a slim stick for 10s till the blue lights are all off. （You will see the blue lights flash on and off for 3-4 times when holding pressing, and then all are off)
3. Last, wait till the “JW-EW74” signal appears on your wifi list, now begin to set it.

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