Fanimation FPD6865 Pendry 56 Ceiling Fan

Specifications

• Product Name: PENDRY 56TM CEILING FAN
• Model Number: FPD6865
• Net Weight: 20.07 lbs (9.10 kgs)

ATTACH YOUR RECEIPT HERE AND REGISTER YOUR FAN AT FANIMATION.COM READ AND SAVE THESE INSTRUCTIONS

• Date Code
• Purchase Date
• Net Weight 20.07 lbs (9.10 kgs)

For the best and quickest service please provide the date code. You can find the date code on the carton, hand-held remote (inside of the battery compartment), receiver or top of the fan housing.

Questions, problems, missing parts? Before returning to your retailer, call our customer service department at 1-888-567-2055, 8 a.m.-5 p.m., EST, Monday-Friday.

Safety Instructions

Important Safety Instructions

WARNING: To avoid fire, shock and serious personal injury, follow these instructions.

1. Read your owner’s manual and safety information before installing your new fan. Review the accompanying assembly diagrams.
2. Before servicing or cleaning the unit, switch the power off at the service panel and lock the service panel disconnecting means to prevent power from being switched on accidentally. When the service disconnecting means cannot be locked, securely fasten a warning device, such as a tag, to the service panel.
3. Be careful of the fan and blades when cleaning, painting, or working near the fan. Always turn off the power to the ceiling fan before servicing.
4. Do not insert anything into the fan blades while the fan is operating.
5. Do not operate the reversing switch until the fan blades have come to a complete stop.
6. The appliance is not intended for use by young children or infirm persons without supervision. Young children should be supervised to ensure that they do not play with the appliance.

Additional Safety Instructions

1. To avoid possible shock, be sure electricity is turned off at the fuse box before wiring, and do not operate the fan without blades.
2. All wiring and installation procedures must satisfy National Electrical Codes (ANSI/ NFPA 70) and Local Codes. The ceiling fan must be grounded as a precaution against possible electrical shock. Electrical installation should be made or approved by a licensed electrician.
3. The fan base must be securely mounted and capable of reliably supporting at least 35 lbs. (fan and accessories not to exceed 35 lbs. or 15.9 kgs.). See page 6 of the owner’s manual for support requirements. Consult a qualified electrician if in doubt.
4. The fan must be mounted with the fan blades at least 7 feet from the floor to prevent accidental contact with the fan blades.
5. Follow the recommended instructions for the proper method of wiring your ceiling fan. If you do not have adequate electrical knowledge or experience, have your fan installed by a licensed electrician.
6. Suitable for use with solid-state speed controls supplied with this product and/or any accessories designated specifically for use with this product by Fanimation.
7. The FPD6865BLBN and FPD6865BSMW models are suitable for use in dry and/or damp locations. The FPD6865BLW and FPD6865BMWW models are suitable for use in wet locations.
8. Use only with light kits marked suitable for use in wet locations.
9. For supply connections, if the conductor of a fan is identified as a grounded conductor, then it should be connected to a grounded conductor power supply. If the conductor of a fan is identified as an ungrounded conductor, then it should be connected to an ungrounded conductor power supply. If the conductor of a fan is identified for equipment grounding, then it should be connected to an equipment grounding conductor.
10. Turn off wall control can override any smart-enabled appliance or remote control commands.
11. The remote control of this product contains lithium button/coin cell batteries. If a new or used lithium button/coin cell battery is swallowed or enters the body, it can cause severe internal burns and can lead to death in as little as 2 hours. Always completely secure the battery compartment. If the battery compartment does not close securely, stop using the remote control of the product, remove the batteries, and keep it away from children. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.
12. The cells shall be disposed of properly, including keeping them away from children.
13. Even used cells may cause injury.

WARNING: Chemical Burn Hazard. Keep batteries away from children.
WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK, THIS FAN MUST BE INSTALLED WITH A GENERAL USE ISOLATING WALL CONTROL/SWITCH.

• WARNING: This product is designed to use only those parts supplied with this product and/or accessories designated specifically for use with this product. Using parts and/or accessories not designated for use with this product could result in personal injury or property damage.
• WARNING: To reduce the risk of personal injury, do not bend the blade when installing the blade, balancing the blade, or cleaning the fan. Do not insert foreign objects in between the rotating fan blades.
• WARNING: Do not operate this fan with a variable (Rheostat) wall controller or dimmer switch. Doing so could result in damage to the ceiling fan’s remote control unit.
• WARNING: Mount to an outlet box marked acceptable for fan support of 15.9 kg (35 lbs) or Less.
• WARNING: To Reduce The Risk Of Fire, Electric Shock Or Injury To Persons, Do Not Use Replacement Parts That Have Not Been Recommended By The Manufacturer (e.g. Parts Made At Home Using A 3D Printer).

FCC STATEMENT

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. this device may not cause harmful interference,
2. this device must accept any interference received, including interference that may cause undesired operation.

Please note that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for Class B digital devices, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.

LIMITED LIFETIME WARRANTY

Extends to the original purchaser of a Fanimation fan from an authorized Fanimation dealer/retailer only

1. LIMITED LIFETIME MOTOR WARRANTY – If any part of your fan motor fails, due to a defect in materials or workmanship during the lifetime of the original purchaser, Fanimation will provide the replacement part free of charge, when the defective fan is returned to our national service center. Proof of purchase is required. The customer shall be responsible for all costs incurred in the removal or reinstallation and shipping of the product for repairs or replacement.
2. ONE-YEAR MOTOR LABOR WARRANTY – If your fan motor fails at any time within one year from the original purchase, due to defects in materials or workmanship, labor to repair the motor will be provided free of charge at our national service center. Purchaser will be responsible for labor charges after this one year. The customer shall be responsible for all costs incurred in the removal or reinstallation and shipping of the product for repairs or replacement.
3. If any other part of your fan fails at any time within one year after the original purchase, due to a defect in materials or workmanship, we will repair, or replace, at our option, the defective part free of charge for parts and labor performed at our national service center.
4. Because of varying climate conditions, this warranty does not cover changes in the finish, including rusting, pitting, corroding, tarnishing, or peeling.
5. This warranty is void and does not apply to damage from improper installation, neglect, accident, misuse, exposure to extremes of heat or humidity, or as a result of any modification to the original product.
6. All costs of removal and reinstallation of the fan are the sole responsibility of the owner of the fan and not the store that sold the fan or Fanimation.
7. Fanimation reserves the right to modify or discontinue any product at any time and may substitute any part under this warranty.
8. Under no circumstances may a fan be returned without prior authorization from Fanimation. The receipt of purchase must accompany authorized returns and must be sent freight prepaid to Fanimation. The fan to be returned must be properly packed to avoid damage in transit; Fanimation will not be responsible for any damage resulting from improper packaging.
9. It is understood that any repair or replacement is the exclusive remedy available from Fanimation. There is no other expressed or implied warranty. Fanimation hereby disclaims any implied warranties, including, but not limited to those of merchantability and fitness for a particular purpose to the extent permitted by law. Some states do not allow limitations on implied warranties. Fanimation will not be liable for incidental, consequential, or special damages arising out of or in conjunction with product use or performance, except as may otherwise be accorded by law. This warranty gives you special legal rights and you may also have other rights that vary from state to state.
10. A certain amount of wobble is normal and should not be considered a problem or a defect.

This manual is designed to make it as easy as possible for you to assemble, install, operate, and maintain your ceiling fan

Tools And Materials

Tools Needed for Assembly (Not Included)

• One Phillips head screwdriver
• One ¼˝ blade screwdriver
• One stepladder
• One wire stripper

WARNING

• Before assembling your ceiling fan, refer to the section on the proper method of wiring your fan.
• If you feel you do not have enough wiring knowledge or experience, have your fan installed by a licensed electrician.

Materials: Wiring outlet box and box connectors must be of the type required by the local code. The minimum wire would be a 3-conductor (2-wire with ground) of the following size:

Installed Wire length

• Up to 50 ft.
• 50-100 ft.

Wire Size A.W.G.

• 14
• 12

NOTE: Place the parts from the loose parts bags in a small container to keep them from being lost. If any parts are missing, contact your local retailer.

Unpacking Instructions

For your convenience, check off each step. As each step is completed, place a checkmark. This will ensure that all steps have been completed and will help find your place should you be interrupted.

WARNING: Do not install or use a fan if any part is damaged or missing. This product is designed to use only those parts supplied with this product and/or any accessories designated specifically for use with this product by Fanimation. Substitution of parts or accessories not designated for use with this product by Fanimation could result in personal injury or property damage. Contact your retail store for missing or damaged parts.

1. Check to see that you have received the following parts:
   NOTE: If you are uncertain of part description, refer to exploded view illustration.

Energy-Efficient Use of Ceiling Fans

• Ceiling fan performance and energy savings rely heavily on the proper installation and use of the ceiling fan. Here are a few tips to ensure efficient product performance.
• Choosing the Appropriate Mounting Location Ceiling fans should be installed, or mounted, in the middle of the room and at least 7 feet from floor to the blade and 18 inches from wall to the blade. If ceiling height allows, install the fan 8 – 9 feet from the floor to the blade for optimal airflow. Consult your Fanimation Retailer for optional mounting accessories.

Turn Off When Not in the Room
Ceiling fans are cool people, not rooms. If the room is unoccupied, turn off the ceiling fan to save energy.

Using the Ceiling Fan Year Round

• Summer Season : Use the ceiling fan in the counterclockwise direction. The airflow produced by the ceiling fan creates a wind-chill effect, making you “feel” cooler. Select a fan speed that provides a comfortable breeze, lower speeds consume less energy.
• Winter Season: Reverse the motor and operate the ceiling fan at low speed in the clockwise direction. This produces a gentle updraft, which forces warm air near the ceiling down into the occupied space. Remember to adjust your thermostat when using your ceiling Additional energy and dollar savings could be realized with this simple step!

Electrical and Structural Requirements

Your new ceiling fan will require a grounded electrical supply line of 120 volts AC, 60 HZ, 15 Amp Circuit. Electrical code requires use of a fan-rated outlet box to support the extra weight and motion associated with a ceiling fan. A fan-rated outlet box will be labeled as such and typically supports up to a 70lb ceiling fan. Fan-Rated Outlet Boxes vary in ratings and design. Ensure the ratings of your ceiling fan outlet box meet the requirements for the ceiling fan being installed. Figure 1, Figure 2, and Figure 3 depict different structural configurations that may be used for mounting the outlet box.

Low profile outlet box (Figure 1)
A 1-2-in-deep pancake box is meant to be screwed to a joist or block. It’s used if only one cable is coming into the box. It is also available in a saddle-mount configuration.

Deep outlet box (Figure 2)
A 2-1 -1-in-deep box can be attached to blocking between joists and is roomy enough to handle more than one cable.

Deep outlet box with a brace (Figure 3)
Paired with a deep box, this hanger is meant to span between two joists and takes the place of wooden blocking.

WARNING: To reduce the risk of fire, electric shock, or personal injury, mount to outlet box marked acceptable for fan support of 15.9 kg (35 lbs) or less and use mounting screws provided with the outlet box. Most outlet boxes commonly used for the support of luminaires are not acceptable for fan support and may need to be replaced, consult a qualified electrician if in doubt.

If your fan is to replace an existing light fixture, turn the electricity off at the main fuse box at this time and remove the existing light fixture.

WARNING: Turning off the wall switch is not sufficient. To avoid possible electrical shock, be sure electricity is turned off at the main fuse box before wiring. All wiring must be under National and Local codes and the ceiling fan must be properly grounded as a precaution against possible electrical shock.

WARNING: To avoid fire or shock, follow all wiring instructions carefully. Any electrical work not described in these instructions should be done or approved by a licensed electrician.
WARNING: Do not operate this fan with a variable (Rheostat) wall controller or dimmer switch. Doing so could result in damage to the ceiling fan’s remote control unit.

How to Assemble Your Ceiling Fan

How to Assemble Your Ceiling Fan Blades

CAUTION: Do not connect fan blades until the fan is completely installed. Installing the fan with blades assembled may result in damage to the fan blades.
WARNING : To reduce the risk of personal injury, do not bend the blades when installing, balancing, or cleaning the fan. Do not insert foreign objects in between the rotating blades.

1. Slide the blade through the slot in the motor assembly and position the blade over the motor assembly with threaded posts showing. Make sure the bottom edge of the blade is fully seated against the flywheel of the motor assembly. Tighten the blade plate with a 3/16˝-24 screw assembly to secure the blade to the flywheel of the motor assembly. (Figure 1)

How to Assemble Your Ceiling Fan

1. Remove the hanger ball portion from the downrod/hanger ball assembly by loosening the set screw in the hanger ball until the ball falls freely down the downrod. Remove the pin from the downrod, then remove the hanger ball. Retain the pin and hanger ball for reinstallation in Step 6. (Figure 1)

2. Remove the hairpin clip and clevis pin from the bottom of the downrod. Retain the pin and clip for reinstallation in Step 4. (Figure 2)

3. Loosen the two set screws and locking nuts in the downrod support of the motor assembly. Route the wires through the downrod. (Figure 3)

4. Slide the downrod into the downrod support on top of the motor. Install the clevis pin by aligning the holes in the downrod support with the holes in the downrod. Secure clevis pin with hairpin clip. Install and tighten the two set screws with nuts in the downrod support. Securely tighten the set screws with a screwdriver then fully tighten the nuts by hex wrench. (Figure 4)
   WARNING: It is critical that the clevis pin in the downrod support is properly installed and that the set screws and nuts are securely tightened. Failure to do so could result in the fan falling.

5. Route wires through motor coupling cover, canopy screw cover, and ceiling canopy. (Figure 5)

6. Reinstall the hanger ball on the downrod as follows. Route the wires through the hanger ball. Position the pin through the two holes in the downrod and align the hanger ball so the pin is captured in the groove in the top of the hanger ball. Pull the hanger ball up tight against the pin. Securely tighten the set screw in the hanger ball. A loose set screw could create fan wobble. (Figure 6)
   CAUTION: All set screws must be checked, and retightened where necessary before installation.

7. Remove one of the two shoulder screws in the hanger bracket and retain the screw for later. Loosen the second shoulder screw without fully removing it.(Figure 7)

How to Hang Your Ceiling Fan

• WARNING: To avoid possible fire or shock, be sure electricity is turned off at the main fuse box before hanging. (Figure 1)
• NOTE: If you are not sure if the outlet box is grounded, contact a licensed electrician for advice, as it must be grounded for safe operation.
• WARNING: The fan must be hung with at least 7’ of clearance from floor to blades. (Figure 2)
• CAUTION: Do not connect fan blades until the fan is completely installed. Hanging a fan with blades connected may result in damage to the fan blades.
• WARNING: The outlet box must be securely anchored and capable of withstanding a load of at least 35 lbs. The hanger bracket must sit firmly against the outlet box. If the outlet box is recessed, remove the wallboard until the bracket contacts the box. If the bracket and/or outlet box are not securely attached, the fan could wobble or fall.

1. Securely attach the hanger bracket to the outlet box using the #8-32 outlet box screws and washers supplied with the fan. (Figure 3)
   NOTE: Outlet box screws pass through slotted holes of the hanger bracket. (Figure 3)

2. Pull the electric wires in the outlet box down through the opening in the hanger bracket and bend the wires up and out of the way so that the hanger ball will easily fit into the hanger bracket.

3. Carefully lift the fan and seat the downrod/hanger ball assembly on the hanger bracket that was just attached to the outlet box. (Figure 4) Be sure the groove in the ball is lined up with tab on the hanger bracket. (Figure 3)
   WARNING: Failure to seat the tab in the groove could cause damage to electrical wires and possible shock or fire hazard.
   WARNING: To avoid possible shock, do not pinch wires between the downrod/hanger ball assembly and the hanger bracket.

How to Wire Your Ceiling Fan

NOTE: If fan or supply wires are different colors than indicated, have this unit installed by a qualified electrician.

1. To set the code on the receiver unit, slide dip switches to the same positions as set on the remote control.(Figure 1)
   NOTE: The remote unit has 32 different code combinations. To prevent possible interference from or to other remote units, simply change the combination code in the remote and receiver.
   NOTE: Factory setting is all up. Do not use this position.
   WARNING: To avoid possible electrical shock, be sure electricity is turned off at the main fuse box before wiring. (Figure 2)
   NOTE: If you are not sure if the outlet box is grounded, contact a licensed electrician for advice, as it must be grounded for safe operation.

2. Slide the receiver into the hanger bracket before wiring as shown in figure 3.

3. Connect wires using connectors as shown in Figure 4. Connect the 2-pin connectors from the motor assembly to the 2-pin connectors from the receiver, and connect the 3-pin connectors from the motor assembly to the 3-pin connectors from the receiver.
   CAUTION: INCORRECT WIRE CONNECTION COULD DAMAGE THIS RECEIVER.
   WARNING: Check to see that all connections are tight, including ground, and that no bare wire is visible at the wire connectors. Do not operate the fan until the blades are in place. Noise and motor damage could result.
   RECEIVER HARDWARE USED

4. After connections have been made, put the white and green leads to one side and the black leads to the other side, the connection should be turned upward, and carefully push the leads into the outlet box. The wires should be spread apart with the grounded conductor and the equipment-grounding conductor on one side of the outlet box and the ungrounded conductor on the other side. (Figure 5)
   WARNING:  The blades must be installed first before programming is performed.

How to Install Your Canopy Housing

NOTE : This step is applicable after the necessary wiring is completed.

1. Assemble the canopy by rotating the key slot in the canopy over the shoulder screw in the hanger bracket, taking care not to pinch the wires. Tighten the shoulder screw. Fully assemble and tighten the second shoulder screw that was previously removed. (Figure 1)
   WARNING: To avoid possible fire or shock, make sure that the electrical wires are completely inside the canopy housing and not pinched between the housing and the ceiling.

2. Securely attach and tighten the canopy screw cover over the shoulder screws in the hanger bracket utilizing the key slot twist-lock feature. (Figure 2)

How to Assemble Your Switch Housing and Cap

1. Remove one of the three screws in the support bracket at the bottom of the motor assembly and retain the screw for later. Slightly loosen the remaining two screws. (Figure 1)
2. Assemble the switch housing assembly to the support bracket using the two key slots in the switch housing assembly. Replace the previously removed screw and securely tighten all three screws.(Figure 2)
3. Remove one of the three screws in the switch housing assembly. Retain the screw for later and slightly loosen the remaining two screws. (Figure 3 )
4. Assemble the light kit wire cover assembly to the switch housing assembly using using the two key slots in the light kit wire cover assembly. Replace the previously removed screw and securely tighten all three screws. (Figure 4 )
5. Assemble the cap to the switch housing assembly by twisting in a clockwise direction. (Figure 5 )

How to Operate Your Ceiling Fan

1. IMPORTANT: Using a full range dimmer switch (not included) to control fan speed will damage the fan. To reduce the risk of fire or electrical shock, do not use a full range dimmer switch to control the fan speed. (Figure 1)

2. Restore electrical power to the outlet box by turning the electricity on at the main fuse box. (Figure 2)
   WARNING: Check to see that all connections are tight, including ground, and that no bare wire is visible at the wire connectors, except for the ground wire. Do not operate fan until the blades are in place. Noise and fan damage could result.
   WARNING : Do not operate this fan with a variable (Rheostat) wall controller or dimmer switch. Doing so could result in damage to the ceiling fan’s remote control unit.

3. To make fan operational, remove battery insulator pull tab before use transmitter. Then, follow the remote code setting process. If not used for long periods of time, remove battery to prevent damage to transmitter. Store the remote away from excessive heat or humidly.(Figure 3)
   WARNING: Chemical Burn Hazard. Keep batteries away from children.

4. If you need to replace the batteries. Remove the battery cover from remote control by screwdriver and retain the screw for later. (Figure 4)

5. Install two 3V batteries in hand-held remote transmitter, with fan power off. (Figure 5)

6. Replace battery cover on the remote control and secure with the previously removed screw. (Figure 6)

7. If you have multiple fans and want to program all fans to one handheld control. Slide the Dip Switches to the same position in ALL receivers as ONE handheld control, then follow Step 1 of the remote control speed set up process. Each fan needs to be no more than 30 feet from the handheld control that you would like to program. Please note the wall switch that controls the power to your fan(s) should be in the off position until you are ready to program your handheld remote(s).

8. If you have multiple fans and want to program each fan to separate handheld controls, slide the Dip Switches to the same position in both receiver and handheld control, then follow Step 1 of the remote control speed set up process below for each fan. Repeat these steps for each fan that you would like to program to a separate handheld remote. Please note that the wall switch that controls the power to your fan(s) should be in the off position until you are ready to program your handheld remote(s).

9. To set the remote code in the same positions as the receiver, use a small screwdriver or ball point pen (neither included) to slide dip switches firmly up or down. (Figure 7)

10. Remote functions: (Figure 8)

11. Indicator LED light : fan speed and light dimmer indicator

12. button: Tap once to turn off the fan. Press and hold this button for 5 seconds to turn on or turn off the buzzer.

13. Fan Speed:

14. Turn on fan and turn speed up.

15. Turn on fan and turn speed down.

16. Light button: Turn ON\OFF the light.
    Press to turn on the light and hold to dim or brighten light to desired level, then release.

17. Press this button to switch color temperature when the light is on.

18. Sleep Timer: Fan must be turned on when set up timer.

19. ****The fan and light will turn off after 1 hour.

20. The fan and light will turn off after 3 hours.

21. The fan and light will turn off after 6 hours.

22. Home Away: Tap this button, the light will blink twice signaling this feature is on; the fan will turn off and the light will randomly turn on and off while you are away. Pressing any button will cancel the feature.

23. Fresh Air: Fan speed will modulate to simulate a natural breeze.

24. Safe Exit: Tap once, the light will blink once; fan and light will turn off after 1 minute. Pressing any button will cancel this feature.

25. Reverse button:
    In order to reverse the direction of the fan, the fan must be running.

26. Summer – The fan runs counterclockwise. Airflow will provide a downward cooling breeze.

27. Winter- The fan runs clockwise. Airflow will force warm air downward without a noticeable breeze.

How to Set Up the fanSync WiFi APP

1. Visit the Apple APP Store or the Google Play Store to download the free fanSync WiFi APP.(Figure 1)
2. Create your account using one of the three options listed. (Figure 2)
3. If you signed up using the email option, please check your email inbox to find the first time account set up email. Open the email and click the “Confirm” button. Please check your spam/junk folder if you cannot find the email. The email will come from ” fansync@fanimation.com“. (Figure 3)
4. After you have created Fanimation fanSync account, you can add your fans in the app. (Figure 4)
5. At this stage, your ceiling fan WiFi receiver should be installed and within range of your WiFi router. With the APP open, select “add device”.(Figure 5) NOTE: The device default WiFi SSID : Fanimation_XXXXXX (ex: Fanimation_402AD4).
6. In the WiFi settings on your smart device, select the Fanimation_XXXXXX device and return to the fanSync WiFi app and press” CONTINUE”. (Figure 6)
7. Select your WiFi router and enter the WiFi password to connect your fanSync WiFi receiver. It will take 1-2 minutes to connect. After your WiFi receiver is connected, you can now name your ceiling fan in the APP and customize your settings.(Figure 7)

fanSync WiFi APP Overview

Set up Real Time Schedules

Share Device
After one smart device is connected to a fan, you can share the device with up to 10 users. Additional users must have the fanSync WiFi app installed and their account created.

Voice Command Tips

This section lists some of the voice commands you can use. More Alexa/Google Home voice commands as below link.

Amazon
https://developer.amazon.com/en-US/docs/alexa/device-apis/smart-home-general- apis.html

Google
https://support.google.com/googlenest/answer/9298768?hl=en

Alexa Voice Commands

Google Voice Commands

fanSync WiFi FAQs & Troubleshooting Tips

What is the range between the router and ceiling fan?
Depending on the strength of your WiFi signal and type of WiFi service fanSync WiFi controls have a range of up to 100 feet based on the version of the fanSync WiFi control you have. The original version has an external antenna that can be mounted outside of the ceiling fan canopy which will maximize the range up to 100 feet. The newest version has the antenna built inside of the control’s case giving you a range of 50 feet.

How do I link my fanSync WiFi control with Amazon Echo, Google Home, SmartThings and IFTTT?
Open the fanSync WiFi app, in the upper left hand corner, click “Settings”, under “Connections”, choose the platform that you would like to connect your ceiling fan to.

Amazon Alexa Help:
https://www.amazon.com/gp/help/customer/display.html?nodeId=G3RKPNRKF33ECTW7

Google Help:
https://support.google.com/googlenest/answer/7073578?hl=en

SmartThings Help:
https://play.google.com/store/apps/details?id=com.samsung.android. oneconnect&pcampaignid=web_share
In order to connect with NEST, ECOBEE, wink, etc. you must connect via IFTTT.

IFTTT Help:
https://help.ifttt.com/hc/en-us/articles/115010325748-What-is-IFTTT–

What if I sell my home ?
Simply go in to the fanSync WiFi app, select the ceiling fan that you will no longer be using, go to “settings”, click on “Delete Device”. You do not need to be with the fan to delete the device—as long as you have a WiFi or cellular signal, you can delete from anywhere. The new owner can now add the device in the fanSync WiFi app following the initial set up instructions. Please note that by deleting a device, this will also delete it from all other users the device was shared with as well any previous settings and connections to voice assistants.

How do I reset my fanSync WiFi control?
In the fanSync WiFi app, select the ceiling fan/device that you would like to reset, go to “settings”, click on “Delete Device”.

• DC motor fans with a light – the light will flash twice and you will hear two beeps confirming the device that has been deleted. If you do not have a light on your ceiling fan and you previously disabled the beep function on your handheld remote, you can verify in the fanSync WiFi app that the device has been deleted from your home page.
• AC motor fans with a light – the light will flash twice confirming the device has been deleted. If you do not have a light on your ceiling fan, you can verify in the fanSync WiFi app that the device has been deleted from your home page.

You will now need to add the device again following the initial set up instructions. Please note that by deleting a device in the app, this will also delete it from all other users the device was previously shared with as well as any previous settings and connections to voice assistants.

How many ceiling fans can be on the fanSync WiFi app?
There is no limit to the number of ceiling fans that can be visible in the fanSync WiFi app. You do not have to be on the same WiFi signal , they can be controlled from anywhere as long as your smart device is connected to WiFi or has as cellular signal. The wall switch to each fan must be in the on position and if there is a separate switch for the ceiling fan light kit, that must be in the on position as well. Each ceiling fan you wish to control must have a fanSync WiFi receiver installed.

How many users can I share control of a ceiling fan with?
If you would like others to be able to control a fan, they must have the fanSync WiFi app downloaded. You can share each individual device with up to 10 users. In the app, select the fan you would like to share, select settings, share device.

Quick Troubleshooting Steps:

1. Verify that the WiFi Router that your ceiling fan is connected to is functioning/not weak.

2. Initial set up can sometimes timeout or fail due to the WiFi signal being weak. If this is the case, please contact your service provider and then try to pair your control again.

3. The wall switch that controls the power to the ceiling fan MUST ALWAYS be in the ON position. If you have a separate wall switch for your ceiling fan light, this MUST ALWAYS be in the ON position as well.

4. The wall switch used to control the power to your ceiling fan and ceiling fan light must be a true on/off rocker
   or toggle switch. It cannot have a dimming function of any kind.

5. Make sure that your smart device is connected to WiFi or has a cellular signal.

6. Make sure your smart device’s operating software is the most current version.

7. Check for any updates available in the app, if they are available, please update your app.

8. If you chose to set up your fanSync WiFi account using the “email” option, please find the email confirmation
   you received and hit the “confirm” button within that email. Please check your spam/junk folder if you cannot locate this email in your inbox.

9. If your Router config has changed after your paired causes fanSync WiFi device unable to connect to the original Router. Please reboot the fanSync WiFi device and wait for 3 minutes then you will find the default WiFi SSID Fanimation_XXXXXXX to re-add the fanSync WiFi device with the same steps as the first time you paired the device.

Need further assistance?
Call Fanimation Customer Care at 1-888-567-2055 or email techsupport@fanimation.com

Please have the following information ready for your call or included in your email:

• WiFi service provider name
• Router Make and Model number
• Router configuration access web address or IP address
• Your current WiFi network name
• Date Code from your fanSync WiFi control
• Model #/Name of ceiling fan that you are using fanSync WiFi on
• Please go to the fanSync WiFi app, in the upper left-hand corner, click “Settings”, select “Send Feedback”. This will send a usage and issue log to our app developer for your devices. This can be used to identify your specific issues.

fanSync Wireless Router Guide

Fanimation fanSync WiFi Controls must pair to a 2.4GHz WiFi network
Most smart home devices like smart bulbs, video door bells, etc. use 2.4GHz, this is because the signal distance is much stronger than 5G. Once paired, you can control your ceiling fan on any WiFi network or via your cellular signal on your smart phone. For most users, pairing will be quick and simple but, depending on the type of wireless router you have, you may need a little more information to get started.

How do I find my WiFi network?
To identify your connected WiFi network(s), open the “Settings” application on your smartphone and look under “WiFi.”

What type of router do I have & how do I pair it to my fanSync WiFi receiver?
If you are unsure of what type of router you have, you can enter the make and model number into an internet search engine for more information. Here are the most common router types:

Single-band Routers Most common setup
Many routers support only a single 2.4GHz band with a single WiFi name displayed on the WiFi screen of your smartphone. If this is your setup, you should be able to pair on this WiFi network and the fanSync Control will automatically join your network.

Dual-band/Tri-band/Mesh Routers
Many newer routers support both 2.4GHz and 5GHz bands. You can easily use Fanimation fanSync WiFi Controls on these new routers by connecting to the 2.4GHz band. There are two main types of dual-band routers—selectable dual- band and simultaneous, as well as Mesh routers.

Here is how to identify which setup you have

Selectable Dual-band Routers
These routers let you switch between the 2.4GHz and 5GHz bands. This is likely your setup if there are two different WiFi names displayed on your smartphone’s WiFi search screen (likely one ending in -2.4G and one ending in -5G). If this is your setup, you must connect to the WiFi network that ends in -2.4G to be able to pair.

Simultaneous Dual-band Routers
These routers allow use of both bands at the same time, all under a single WiFi name displayed on the WiFi search screen of your smartphone. If this is your setup, you should be able to pair on a 2.4GHz WiFi network. Reference your router’s user manual to find out how to set up on a 2.4G network.

Mesh WiFi Routers
These new routers such as Eero, Nest WiFi and Orbi operate with a simultaneous dual-band, with a single WiFi name displayed on the WiFi search screen of your smart phone. If you have Eero for example: You can temporarily disable the 5GHz band by tapping on Eero App->Settings >Troubleshooting > ‘My device won’t connect’, then tap on “Temporarily pause 5GHz” button. This will disable 5GHz for 10 minutes, which can help pair 2.4GHz only devices.
Fanimation fanSync WiFi Controls must pair to a 2.4GHz WiFi network.

What if I see only one WiFi network name but I still can’t pair?
You likely have a multi-band router that supports both 2.4GHz and 5GHz bands, but the band that is setup is not 2.4GHz. You likely need to configure the two selectable bands on your router so they you can select and use the 2.4GHZ band.

To configure your network you will need:
The web configuration address for your router (usually found on the label attached to the back of the router.) This may appear as an IP Address, a series of numbers separated by periods.
(Example: http://123.123.1.123)

You may also need:

• A photo of all the information on the back of your router (make/model, serial number, device Your router manufacturer’s website may require this information to guide you to the correct set up instructions and complete the set-up.
• Your current WiFi password

Step 1
Enter the web configuration address found on the back of your router into a web browser on a device that is connected to that WiFi network (can be a phone, tablet or computer) to get to the wireless page of the router’s website. Follow the manufacturer’s instructions on how to configure a 2.4GHz band.

Step 2: Select the 2.4GHz setting page and set the WiFi Name (SSID) to XXX-2.4G, where XXX indicates the WiFi name you’d like. Save settings.

Step 3

• Navigate to the 5GHz setting page and set the WiFi Name (SSID) to XXX-5G, where XXX indicates the WiFi name you’d like. Save settings.
• By adding the -2.4/5G suffixes to your WiFi names you will be able to easily tell the two bands apart. When the settings are complete, the two new WiFi network names will appear in the WiFi settings screen of your smartphone and you can pair by joining the network that ends in “-2.4G”.

NOTE: After the WiFi names are changed, you need to reconnect all of the devices that use this wireless router. The password(s) remains the same if it has not been changed.

How to Install Your Remote Control

1. Installing Wall Plate: (Figure 1)
   Attach wall plate using the two provided screws.

Maintenance

• Periodic cleaning of your new ceiling fan is the only maintenance necessary.
• When cleaning, use only a soft brush or lint free cloth to avoid scratching the finish.
• Abrasive cleaning agents are not required and should be avoided to prevent damage to finish.

CAUTION: Do not use solvents when cleaning your ceiling fan. It could damage the motor or the blades and create the possibility of electrical shock.

How to Clean Your Ceiling Fan Blades

• Periodic light dusting of the blades is recommended. A feather duster will work best.
• Avoid using water, cleansers, or harsh rags, which can warp and ruin the blades.

Troubleshooting

WARNING: For your own safety turn off power at fuse box or circuit breaker before trouble shooting your fan.

2. Loose power line connections to the fan, or loose switch wire connections in the switch housing.

3. Dead battery in remote control.

| 1. Check main and branch circuit fuses or circuit breakers.

2. Check line wire connections to fan and switch wire connections in the switch housings.

CAUTION: Make sure main power is turned off !

3. Replace with new battery.

2. FAN SOUNDS NOISY| 1. Blades not attached to fan.

2. Loose screws in motor housing.

3. Wire connectors inside housing rattling.

4. Motor noise caused by solid state variable speed control.

| 1. Attach blades to fan before operating.

2. Check to make sure all screws in motor housing are snug (do not overtighten).

3. Check to make sure wire connectors in switch housing are not rattling against each other or against the interior wall of the switch housing.

CAUTION: Make sure main power is turned off !

4. Some fan motors are sensitive to signals from solid-state variable speed controls. Solid-state controls are not recommended, choose an alternative control method.

3. FAN WOBBLES EXCESSIVELY| 1. Setscrew in downrod support is loose.

2. Setscrew in downrod/hanger ball assembly is loose.

3. The groove hanger ball not lined up with the tab.

4. Hanger bracket and/or ceiling outlet box is not securely fastened.

| 1. Tighten both setscrews securely in downrod support.

2. Tighten the setscrew in the downrod/ hanger ball assembly.

3. Re-hanging the hanger ball secure the tab into the groove.

4. Tighten the hanger bracket screws to the outlet box, and secure outlet box.

4. REMOTE CONTROL DOES NOT WORK. THE CONTROL INDICATOR LED IS CONSTANTLY FLASHING.|

1. The battery/batteries are going to run out.

|

1. Please replace the battery/batteries.

5. NOT ENOUGH AIR MOVEMENT| | 1. If possible, consider using a longer downrod (not included, you can buy the longer downrod from fanimation.com).

Parts List

Model FPD6865BLBN & FPD6865BSMW

13

| Hardware Bag Containing:|

HDWFPD6865**

Wire Connectors (4)

8-32 Outlet Box Screws, Stainless Steel (2)

Flat Washers, Stainless Steel (2)
Blade Mounting Hardware Bag Containing:
Blade Plate with 3/16˝-24 Screw Assembly (7)

Insert FINISH CODES (Refer to fan model number located on downrod support) Before discarding packaging material, be certain all parts have been removed.

HOW TO ORDER REPAIR PARTS
When ordering repair parts, always give the following information:

• Fan Model Number
• Part Number
• Part Description
• Date Code

Contact techsupport@fanimation.com or call 1.888.567.2055 for repair parts.

Model FPD6865BLW & FPD6865MWW

13

| Hardware Bag Containing:|

HDWFPD6865**

Wire Connectors (4)

8-32 Outlet Box Screws, Stainless Steel (2)

Flat Washers, Stainless Steel (2)
Blade Mounting Hardware Bag Containing:
Blade Plate with 3/16˝-24 Screw Assembly (7)

Optional Light Kit

• Light Kit Assembly: LK6865

Insert FINISH CODES (Refer to fan model number located on downrod support)
Before discarding packaging material, be certain all parts have been removed.

HOW TO ORDER REPAIR PARTS

When ordering repair parts, always give the following information:

• Fan Model Number
• Part Number
• Part Description
• Date Code

Contact techsupport@fanimation.com or call 1.888.567.2055 for repair parts.

Exploded-View Illustration

Pendry 56TM
Model FPD6865** Exploded-View Illustration

NOTE: The illustration shown is not to scale or its actual configuration may vary. Product/parts are subject to change without notice.

MORE INFORMATION

• ADDRESS: 10983 Bennett Parkway Zionsville, IN 46077
• Phone: 888-567-2055 Outside U.S.: 317-733-4113
• FAX: 866-482-5215
• FANIMATION.COM

10983 Bennett Parkway

• Zionsville, IN 46077
• Llame sin cargo al 888-567-2055
• FAX 866-482-5215
• Desde fuera de los EE.UU., llame al 317-733-4113 Visite nuestro sitio Web en

www.fanimation.com

2024/01 V.01
Copyright 2024 Fanimation

Frequently Asked Questions

• Q: Where can I find the date code of the fan?
  • The date code can be found on the carton, hand-held remote (inside of the battery compartment), receiver, or top of the fan housing.
• Q: What should I do if I encounter problems or missing parts?
  • Contact our customer service department at 1-888-567-2055, Monday to Friday, 8 a.m. to 5 p.m., EST, before returning to your retailer.
• Q: Can the fan be used in wet locations?
  • The FPD6865BLW and FPD6865BMWW models are suitable for use in wet locations.

References

• Smart Home Skill APIs | Alexa Skills Kit
• Help & Contact Us - Amazon Customer Service

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