VIVO DESK-V000V Standing Desk Converter Instruction Manual

: June 13, 2024
: Vivo

DESK-V000V Standing Desk Converter

36” Desk Riser
SKUS: DESK-V000V/VA/VD/VG/VN/VO/VW
Instruction Manual

ASSEMBLY VIDEO AVAILABLE:

Follow along step-by-step with our video walk through by scanning the QR code with your mobile device or by following the product link: vivo- us.com/products/desk-v000

help@vivo-us.com
www.vivo-us.com
309-278-5303

Contact Us First!
DO NOT RETURN ITEM
Our friendly product support team is here to help!

PERSONABLE CUSTOMER SUPPORT

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Monday-Friday

Give us a Call:
309-278-5303

Chat Us:
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Email Us:
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We’re Here for You!
Our customer-minded support team is here for YOU,
Monday-Friday 7am-7pm CST.
We offer immediate assistance with rapid response times from customer service agents and product techncians to help you every step of the way!

If any parts are received damaged / defective OR you are missing a part, please reach out to us within 30 days of product delievery to have it replaced at no cost.
We are happy to replace parts to ensure you have a fully functioning product

PRE-ASSEMBLY | BEFORE YOU BEGIN

If you do not understand these directions, or if you have any doubts about the safety of the installation, please contact our product support team at 309-278-5303 or help@vivo-us.com for further assistance. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity. We cannot be liable for damage or injury caused by improper mounting, incorrect assembly or inappropriate use.

WARNING: CHOKING HAZARD
SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.

WEIGHT CAPACITY
DO NOT EXCEED WEIGHT CAPACITY. Failure to do so may result in serious injury.

Product Warranty

For the most up to date details on your product’s warranty, please visit the product’s listing on our website or reach out to customer support.
vivo-us.com/products/desk-v000v

Returns | Product Didn’t Work Out?

We offer a hassle-free 30 day return on all products. Contact customer support at 309-278-5303 or help@vivo-us.com. Please note: For items ordered in error or no longer needed, the return shipping charges will be at the buyer’s expense.

tools NOTE: SOME HARDWARE INCLUDED MAY NOT BE USED

ASSEMBLY STEPS

STEP 1: Open Packaging

packeging

STEP 2: Install Feet Extensions

feet

STEP 3: Raise Desk Riser

STEP 4: Mount Keyboard Brackets

STEP 5: Install Keyboard Tray

STEP 6: Place Items on Desk Riser

STEP 7: Install Cable Clip

STEP 8: Manage Cables

ASSEMBLY COMPELTE

Assembly is complete and your desk riser is now ready for use.

Press both side levers to raise or lower your desk riser.
When lowering without any weight on the desktop, lightly press down on riser as you lower it to allow for a smoother lowering process. If it feels difficult to lower after placing laptop and other intended setup items, apply light pressure to lower smoothly or add additional weight.
Please note the 33lb weight capacity when adding weight.

TENSION ADJUSTMENT

If your desk riser lifts up or down too easily, or is too difficult, the gas spring cable can be adjusted to your desired tension.
This adjustment is located in two places:
1. Levers: Behind both levers, under desktop.
2. Gas Spring Tip: At the tip of the Gas Spring

Notes:

The images will focus on the adjusting near the Levers, but the process are the same, and the steps can be applied to either location.
Any adjustments made need to be applied to both side of the riser.
Images shown here show the maximum and minimum tensions. In most cases, your ideal tension will be somewhere in the middle.

Begin by loosening the Inner (1) and Outer (2) Nuts using an adjustable wrench. Loosen Nuts until they are both on the opposite ends of the Gas Spring Cable.

Option A:

Desk Is Difficult to Raise/Lower | Increase Tension

If the desk feels difficult to raise and lower, then you will need to increase the Gas Spring Cable tension. Gently pull the cable away from the Lever until the Inner Nut (2) is firmly pressed against the middle divider.

Option B:

Desk Raises/Lowers Too Easily | Decrease Tension

If the desk is raising or lowering without the handle being pressed, then the tension needs to be loosened. Gently push the cable towards the Lever the Outer Nut (1) is firmly pressed against the middle divider.

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EXPLORE MORE AT VIVO-US.COM

We offer a wide array of home & office products to fit your needs. From height adjustable desks to monitor mounts to keyboard trays and more!

WHO WE ARE

VIVO is more than a brand of ergonomic office furniture. We are a team of creative and innovative individuals working together to offer high quality, affordable ergonomic solutions. We think and work outside of the box to serve you, our customer, to the best of our ability.

Need Assistance?

We Would Love to Help!

Personable Customer Support | Mon-Fri 7am-7pm
We offer immediate assistance with rapid response times from
customer service agents and product techncians to help you every
step of the way!

Call Us: 309-278-5303
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