VIVO STAND-E-149 Electric Single Ultrawide Monitor Desk Mount Instruction Manual

VIVO STAND-E-149 Electric Single Ultrawide Monitor Desk Mount

Product Information

• The Electric Single Ultrawide Monitor Desk Mount, SKU STAND-E-149, is a versatile desk mount designed to securely hold a single ultrawide monitor.
• It comes with various components and hardware for easy installation.
• The desk mount has a weight capacity of 22lbs (10kg) and is suitable for desktops with a thickness of 10-55mm (0.40-2.15).

The package includes the following items:

• A (x1) Electric Stand
• B (x1) Lower Clamp Bracket
• C (x1) Upper Clamp Bracket
• D (x1) Clamp Cable Clip
• E (x1) Arm Bracket
• F (x1) VESA Plate
• G (x1) Cable Sleeve
• H (x1) AC Adapter
• I (x1) Power Cable
• J (x1) Control Panel
• K (x1) Power Cable
• L (x1) Large Pad
• M (x2) Small Pad

Included hardware and tools:

• N (x2) Cable Clip
• S-A (x4) M6x12mm Screw
• S-B(x1) Screw Cap
• S-C (x1) M3x8mm Screw
• S-D (x2) ST3.5x18mm Screw
• M-A (x4) M4x12mm Screw
• M-B (x4) M5x12mm Screw
• M-C (x4) M5 Washer
• T-A (x1) 4mm Allen Wrench
• T-B (x1) 6mm Allen Wrench

Product Usage Instructions

CAUTION!

WARNING: CHOKING HAZARD
This product contains small parts and is not suitable for children under 3 years. Adult supervision is required.

DO NOT EXCEED WEIGHT CAPACITY
Failure to adhere to the weight capacity may result in serious injury.

ELECTRICAL SAFETY INSTRUCTIONS:

• Read the following instructions carefully to avoid burns, fire, and electric shock:
• Do not clean the product while power is connected.
• Do not disassemble or replace components while power is connected.
• Never operate the system with a damaged cord or plug. Contact your seller to replace damaged parts.
• Never operate the system in damp environments or if any electrical components have made contact with liquids.
• Alterations of the given power unit are not allowed.
• Outdoor use is prohibited.

Assembly Steps Step 1 – Secure Clamp Bracket:

1. Attach the Upper Clamp Bracket (C) to the bottom of the Electric Stand (A) using the M6x12mm Screws (S-A) and the 4mm Allen Wrench (T-A).
2. Remove the protective film from the Large Pad (L) and attach it to the bottom of the stand.

Note: Refer to the provided diagrams for visual guidance during assembly.

Step 2 – Align and Secure Lower Clamp Bracket:

For desktops with a thickness of 10-55mm (0.40-2.15)

1. Align the key slots on the Lower Clamp Bracket (B) with the screws on the Upper Clamp Bracket (C).
2. Secure the brackets together using the appropriate screws and tools.

• Continue following the remaining assembly steps provided in the user manual or assembly video available at www.vivo-us.com/products/stand-e-149.
  

• If you encounter any issues or have any questions, please contact our customer support team at 309-278-5303, chat with us at www.vivo-us.com, or email us at help@vivo-us.com.

• Our friendly product support team is available Monday-Friday from 7 a.m.-7 p.m. CST to assist you.

We’re Here for You!

• Our customer-minded support team is here for YOU, Monday-Friday 7am-7pm CST.
• We offer immediate assistance with rapid response times from customer service agents and product techncians to help you every step of the way!

Missing a Part?

• If any parts are received damaged / defective OR you are missing a part, please reach out to us within 30 days of product delivery to have it replaced at no cost.
• We are happy to replace parts to ensure you have a fully functioning product

CAUTION!

• If you do not understand these directions, or if you have any doubts about the safety of the installation, please contact our product support team at 309-278-5303 or help@vivo-us.com for further assistance. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity. We cannot be liable for damage or injury caused by improper mounting, incorrect assembly or inappropriate use.

WARNING: CHOKING HAZARD

• SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.

DO NOT EXCEED WEIGHT CAPACITY

• FAILURE TO DO SO MAY RESULT IN SERIOUS INJURY.

ELECTRICAL SAFETY INSTRUCTIONS

• THIS PRODUCT IS POWERED BY ELECTRICITY. IN ORDER TO AVOID BURNS, FIRE, AND ELECTRIC SHOCK, PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY.
• DO NOT CLEAN PRODUCT WHILE POWER IS CONNECTED.
• DO NOT DISASSEMBLE OR REPLACE COMPONENTS WHILE POWER IS CONNECTED.
• NEVER OPERATE THE SYSTEM WITH A DAMAGED CORD OR PLUG. PLEASE CONTACT YOUR SELLER TO REPLACE DAMAGED PARTS.
• NEVER OPERATE THE SYSTEM IN DAMP ENVIRONMENTS OR IF ANY ELECTRICAL COMPONENTS HAVE MADE CONTACT WITH LIQUIDS.
• ALTERATIONS OF THE GIVEN POWER UNIT ARE NOT ALLOWED.
• OUTDOOR USE IS PROHIBITED.

Product Warranty

• For the most up-to-date details on your product’s warranty, please visit the product’s listing on our website or reach out to customer support. vivo-us.com/products/stand-e-149

Returns | Product Didn’t Work Out?

• We offer a hassle-free 30-day return on all products. Contact customer support at 309-278-5303 or help@vivo-us.com. Please note: For items ordered in error or no longer needed, the return shipping charges will be at the buyer’s expense.

Package Contents

Included Hardware & Tools

Tools Needed

Weight Capacity:

ASSEMBLY STEPS

STEP 1 SECURE CLAMP BRACKET
Attach Upper Clamp Bracket (C) to the bottom of the Electric Stand (A) using M6x12mm Screws (S-A) and 4mm Allen Wrench (T-A). Remove protective film from Large Pad (L) then attach it to the bottom of the stand.

STEP 2 A. DESKTOPS 10-55mm (0.40”-2.15”)

• FOR DESKTOPS 10-55mm (0.40”-2.15”)
• Align the key slots on Lower Clamp Bracket (B) with the screws on Upper Clamp Bracket (C).
• Pull the Lower Clamp Bracket (B) down and lock the screws on Upper Clamp Bracket (C) in place with the 4mm Allen Wrench (T-A).

FOR DESKTOPS 50-85mm (2”-3.35”)

• Remove the screws on Upper Clamp Bracket (C) and reassemble them into the lower set of holes using 4mm Allen Wrench (T-A).
• Align the key slots on Lower Clamp Bracket (B) with the screws on Upper Clamp Bracket (C). Pull Lower Clamp Bracket (B) down and lock the screws on Upper Clamp Bracket (C) in place with the 4mm Allen Wrench (T-A).

STEP 3 SECURE CLAMP TO DESKTOP

• Clamp the stand assembly onto the desk and press the Clamp Cable Clip (D) onto the Upper Clamp Bracket (C).

STEP 4 ATTACH ARM BRACKET

• Partially loosen the screw the on side of Arm Bracket (E) using a 6mm Allen Wrench (T-B). Slide the Arm Bracket onto the post of the Electric Stand (A) and secure using a 6mm, Allen Wrench.

STEP 5 CONNECT VESA PLATE TO MONITOR

• Attach VESA Bracket (E) to the monitor using either M4x12mm (M-A) or M5x12mm Screw (M-B) and Washers (M-C) along with a Phillips Screwdriver.

STEP 6 SECURE MONITOR ON STAND

• Slide the monitor onto tilt joint of the Arm Bracket (E) and lock VESA Plate (F) in place using Screw Cap(S-B), M3x8mm Screw (S-C) and a Phillips Screwdriver. Adjust monitor height alignment by turning Screw Cap by hand or using 6mm Allen Wrench (T-B).

STEP 7 WARNING

• Large monitors can be very difficult to adjust by yourself. Please use caution and have someone assist you with adjusting your monitor to avoid possible damage or injury.

ADJUST TILT JOINT

• The tilt-joint has been pre-tightened and larger monitors may tilt upward when mounted. Slowly adjust the monitor angle downward by hand until it is at your desired angle.
• If you go past your desired angle and want to adjust the monitor angle upward, use 6mm Allen Wrench (T-B) to loosen the tilt-joint then adjust monitor to desired angle and retighten the tilt-joint.

STEP 8 CONNECT POWER

• Connect cables between Electric Stand (A), Control Panel (L), Splitter Cable (M), AC Adapter (J), and Power Cable (K) as shown below.
• Note: Extra Cable (L1) relates to a feature not available on this product and is left unconnected. For more information, please contact Product Support at 309-278-5303 or help@vivo-us.com.

STEP 9 CONNECT CONTROL PANEL TO DESKTOP

• Attach the Control Panel (J) to the underside of the desktop using ST3.5x18mm Screws (S-D) as shown. Remove protective film from Cable Clip (N) and secure the Extra Cable (J1) to the desktop.
• If desired, attach AC Adatper (H) to the desktop using Small Pad (M), making sure the protective film is removed.

STEP 10 SETUP PROCEDURE

• The stand will now be set up for electric height adjustments.

1. Set Device Display: Press and hold the “M” button on the Control Panel for 2 seconds. The screen should display 39.0cm. If the display shows 73.0cm, press and hold the “M” button for 2 seconds again. Note: the 73.0 corresponds to a feature not available on this product.
2. Adjust Desk Height (if applicable): If you are using a height-adjustable desk, move your desk to a comfortable sitting height. It is recommended to follow general ergonomic guidelines for working posture while considering your desk frame height.
3. Calibrate Lift: Press and hold on the Control Panel and bring the stand up to its highest point (52.0 on screen), then press and hold. The stand will return back it its lowest setting (39.0) and then move back up slightly.
4. Set Sitting Height: Loosen Arm Bracket (E) using a 6mm Allen Wrench (T-B). Manually adjust the Bracket along the pole until the top of the monitor screen is at eye level while in your normal sitting position. In some cases, the Bracket may be positioned at the very top or the very bottom of the electric stand post respectively. Re-tighten the arm bracket screw to secure the arm assembly in this position.
5. Save Sitting Height: Press the key and “S-” will be displayed on the screen. Now press the k1 ey within five seconds to save your preferred sitting height. This can be adjusted later if desired. Please refer to Control Panel instructions on.

Why do I have to set the monitor manually first?

Because a comfortable viewing height is 3-4” higher when you are standing, the sitting height of your monitor is initially set manually. This allows the motorized adjustment to be more personalized when adjusting for standing height. Going forward, the monitor can be set electrically for both sitting and standing.

STEP 11 SETTING VIEWING HEIGHT FOR STANDING

• Set your height adjustable to a comfortable standing position. Then press on the Control Panel to adjust the monitor to a comfortable ergonomic viewing height while standing.
• Press the and “S-” will be displayed. Now press the key within five seconds to save your preferred standing height.
• Repeat this process to store a third working posture in-memory setting 3 if desired. This can be adjusted later if needed. Please refer to the Control Panel instructions on.

STEP 12 ROUTE CABLES

• Route cables through Cable Sleeve (K). Make sure there is enough slack in the cables and sleeve when the electric stand is at its tallest height. Run Cable Sleeve down the back of the stand and secure into Clamp Cable Clip (D).

ADJUST AS DESIRED

WARNING

Large monitors can be very difficult to adjust by yourself. Please use caution and have someone assist you with adjusting your monitor to avoid possible damage or injury.

CONTROL PANEL INSTRUCTIONS

UPWARD AND DOWNWARD MOVEMENT

• Press and hold the or until the monitor reaches the desired height.

MEMORY PRESETS

• The control panel features 3 memory presets that allow you to save a height setting to easily return to it.

1. Press and “S-” will be displayed.
2. Press 1, 2, or 3 within five seconds to store the current device height in memory Each number can store a different height. Once desired memories are set, you can recall any of the three height settings by pressing the corresponding number button. Touching any button will stop the automatic adjustment.

RESET PROCESS

• If screen diplay height does not match the monitor height, a reset can be performed. Press and hold on the Control Panel and bring the stand up to its highest point (52.0 on screen), then press and hold The stand will return back it its lowest setting (39.0) and then move back up slightly.

TIMED REMINDER MODE

Set a timer to remind you to transition from sitting to standing or vice versa.

1. Press and the screen will flash “0.5h” representing 30 minutes.
2. Press repeatedly to increase 0.5 hours at a time.
3. The maximum timer setting is 2 hours. The timer is set when the display stops flashing and the indicator light in the top right corner of the controller is on.
   • When the timer has reached the set time, three beeps will sound reminding the user to adjust the working position. Once the timer setting has expired, the unit’s timer is canceled.
4. To deactivate the timer, press five times or until the current height is displayed and the indicator light in the upper right corner is turned off.

SLEEP MODE

• Sleep mode turns off the screen display after 1 minute, helping to prevent accidental operation. To exit, simply touch the screen and the control panel will awake.

SWITCH THE DISPLAY FROM CENTIMETER TO INCH

• The control panel is set to CM by default. To switch it to Inch, follow these steps.

1. Restart the system by unplugging the unit for at least 5 seconds, then plug it back in.
2. Press and hold for at least 3 seconds

The control panel will beep twice (beeps twice if changing to inch, and beeps once changing to cm) and change the displayed unit. Repeat to switch back from inch to cm.

TROUBLESHOOTING

Error Code Description/Resolution

• ER6 Connection error between the control panel and electric monitor arm cable. Reconnect the USB cable and the connecter. Ensure the USB cable is being routed away from the cable sleeve and outside the cable clip to avoid any interference.

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• We offer a wide array of home & office products to fit your needs. From height adjustable desks to monitor mounts to keyboard trays and more!

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• From single monitor mounts to hex mounts, grommets, or clamp-on, we’ve got a mounting solution for your setup.

WHO WE ARE

• VIVO is more than a brand of ergonomic office furniture. We are a team of creative and innovative individuals working together to offer high-quality, affordable ergonomic solutions. We think and work outside of the box to serve you, our customer, to the best of our ability.

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References

• Register a .US.COM domain today!
• VIVO - Desks, Monitor Mounting, and More Home & Office Solutions – VIVO - desk solutions, screen mounting, and more
• Electric Single Ultrawide Monitor Desk Mount – VIVO - desk solutions, screen mounting, and more
• VIVO - Desks, Monitor Mounting, and More Home & Office Solutions – VIVO - desk solutions, screen mounting, and more
• Electric Single Ultrawide Monitor Desk Mount – VIVO - desk solutions, screen mounting, and more

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