tynetec ZXT833 869MHz Client Wandering Door Alarm Instruction Manual

: June 13, 2024
: tynetec

tynetec ZXT833 869MHz Client Wandering Door Alarm

tynetec ZXT833 869MHz Client Wandering Door Alarm

Introduction

Fixed trigger device
Used to support the care of dementia patients
Compatible with Reach IP, Advent XT2, Carer Response and Touchsafe Pro V4.01 onward
Transmitter with internal reed switch
Surface magnetic door contact
5 Year Lithium battery (typical)
Low battery warning
Operating Temperature: +5 oC to +40oC
Telecare Transceiver: 869.2125MHz Class 1.5
Digital Heartbeat
Weight: 49 grams
Dimensions: 80mm x 40mm x 20mm (HxWxD)
Product Code: ZXT833

The client wandering door alarm can be used to raise a wandering alarm if a resident leaves their room/home during a pre-set time period each day.

The Reach IP or Advent XT2 system must be setup with an active time span (i.e. start time and end time) when the wandering alarm door contact will be active.

Note: it is not possible to set an active time span on the Carer Response therefore an alarm will be reported whenever the door is opened.

Positioning

The magnet will usually be screw fixed to the door with the transmitter unit fixed alongside as close as possible on the door frame using the self-adhesive foam pad.
These parts can be reversed if it is more convenient to fit.
The distance between the transmitter unit and the magnet must not exceed 10mm when the door is closed. If the door is made from metal the magnet may need to be closer.

Alarm Condition

If the monitored door is opened during the pre-set alarm period a client wandering alarm call will be transmitted. A new alarm will not be triggered until the door has been closed and opened again.

Low Battery Condition

A low battery condition will be reported automatically to the Alarm Receiving Centre (ARC) or the local Manager. The batteries should be replaced as soon as possible within 30 days.

Out of Range Notification (Reach IP)

The Reach IP can monitor all radio peripheral devices to determine whether they have been damaged or removed from an installation. Should the Reach IP be unable to detect a device’s heartbeat it will automatically generate a “radio out of range” notification. Firstly, investigate if there’s a genuine reason for the alert, if not, arrange for the peripheral device to be replaced immediately.
The “Radio out of range timer” can be set from 30 hours to 99999 hours in Pulse CMP. “Radio supervision” can be disabled by unchecking the tick box associated with each peripheral device in Pulse CMP.

Maintenance

Test the door alarm once every month.
Clean with a damp cloth, do not use solvents or cleaners on the door alarm.

Disposal

Waste electrical products should not be disposed of with normal household waste. The door alarm is ideally suited for disposal within the waste electronic and electrical equipment (WEEE) recycling scheme. Please recycle where facilities exist.
Check with your local authority or contact your supplier for recycling/disposal advice.

Warning

The door alarm contains a Lithium battery. If tampered with the battery may be damaged and create a fire hazard.
No attempt should be made to remove or replace the battery. Do not incinerate.

How to install the Door Alarm

The door alarm is designed for internal use only, it is not suitable for external applications.

The transmitter unit and the magnetic door contact will be held together with an elastic band to prevent the battery being drained in transit.

Remove the elastic band and fix the transmitter unit to the door frame using the self-adhesive foam pad provided.

Fix the magnet to the door alongside the “CONTACT SIDE” label on the transmitter unit using the screws provided.

When the door is opened the magnet must move away from the transmitter unit.

Note: maximum 10mm gap between the magnet and the contact when the door is closed.

Telecare Radio ID

The door alarm includes a radio transceiver to communicate with the Reach IP, Advent XT2 or Carer Response.
The Radio ID is a 10-digit code printed on the door alarm label…
QR-Code

Registering the Door Alarm onto a Reach IP

Login to Pulse CMP (www.tynetecpulse.com) and enter the Reach IP Serial No. in the ALARM UNIT view. Press the Accessories button and enter the Radio ID code, Location, Equipment type and the Active Time Span.
Press Save then Synchronize.
IMPORTANT: when the door alarm is installed a test call must be made to check operation and start the digital heartbeat.
Alternatively, with the Reach IP in normal operating mode undo the fixing screw and remove the stand or connector cover to access the ⚫ Power button.
Registering the Door Alarm onto a Reach IP

Press the ⚫ Power button to enter Control Mode, then press
and hold the button until the unit announces “add radio device” then release.
Press the button to confirm then activate the door alarm by opening the door.
The Reach IP unit will sound a high beep if it’s a new device and announce “range test mode”.
Press to confirm, or press to step to the next function, or press to exit the mode.
Active time spans must be setup via Pulse CMP.
Ensure you are within an alarm time period then activate the door alarm to check operation.

Registering the Door Alarm onto an Advent XT2

Press the Settings button on the Home page of the Manager’s Panel. Press the Manager (or Engineer) button, enter the password and press the Programming button.
Select the Program Radio Devices option from the tabs along the bottom of the screen.

Press Flat ID and enter the flat number the door alarm is being installed in. Enter 4-digits e.g. 0014.
Press Radio ID and enter the 10-digit code taken from the label on the back of the door alarm.
Press Room Locations and select where the door alarm is located from the on- screen options e.g. Front Door.
Press the Send button to update the XT2 system.
Ensure you are within an alarm time period then activate the door alarm to check operation.

Setting the Wandering Period on an Advent XT2

Select the Client Wander option from the tabs along the bottom of the screen.
Setting the Wandering Period on an Advent XT2

Press Flat ID and enter the flat number required.
Press the Request button to view the current Client Wandering settings for the flat number selected.
Press Start/End Time and enter the monitoring period.
Select which days Monday to Sunday that the wandering feature will be active – blue is enabled, grey is disabled.
Set Wander Enabled to enable the feature (blue is enabled).
Press the Send button to update the XT2 system.
Ensure you are within an alarm time period then activate the door alarm to check operation.

Registering the Door Alarm onto a Carer Response

Refer to the Carer Response user manual for full details of the button functions and how to navigate the menus.
From the Main menu select.

Programming.
From the Programming menu select
Add transmitter.
The display will prompt you to
Activate the transmitter…
Open the door to activate an alarm.
The Carer Response will beep, and the display will change to the Add transmitter menu with a box showing No ID.
Press then to select Room, then press
Press to select the room number box 0000.
Press to select the first digit, press to move between the digits and press or to change each digit.
Press when the correct room number is displayed.
Press to select the alarm type box None.
Press then to select Door Alarm then press
Press the button to select Save then press
The display will show Radio ID saved to memory… Return to the Main menu and select Quit.
Activate the door alarm to check operation.

Registering the Door Alarm onto a Touchsafe Pro

Login to the Master Touchsafe Pro Nursecall Panel (must be V4.01 onward) using Engineer or Manager password.
From the Main Menu page select the Telecare option to open the screen shown below.

Touch the Add Telecare Device box and enter the Telecare device 10-digit Radio ID using the on-screen keypad.
Touch the Filter box and enter the zone you want to add the
Telecare device to using the on-screen keypad.
Touch the Room box and select the Callpoint ID from the list that will be used to cancel the Telecare alarm.
Touch the Save button on the keypad.
Touch the Close button to exit.
Activate the door alarm to check operation.

Declaration of Conformity

We declare this product complies with the relevant UK legislation on condition that it is used in the manner intended, and in accordance with the current installation standards and/or the manufacturer’s recommendations. A copy of the full UKCA Declaration of Conformity is available on request.

We declare this product complies with the relevant European legislation on condition that it is used in the manner intended, and in accordance with the current installation standards and/or the manufacturer’s recommendations. A copy of the full CE Declaration of Conformity is available on request.

Chris Dodd
CEO
Legrand Assisted Living & Healthcare

Customer Support

Tynetec, a business unit of Legrand Electric Ltd
Cowley Road, Blyth Riverside Business Park, Blyth, Northumberland, NE24 5TF.
Tel: +44 (0) 1670 352371
www.tynetec.co.uk

Logo