tynetec 869MHz Dynamic Fall Detector User Manual
- June 13, 2024
- tynetec
Table of Contents
tynetec 869MHz Dynamic Fall Detector
Specifications:
- Portable alarm trigger device
- Compatible with Reach IP, Advent XT2, Carer Response and Touchsafe Pro V4.01 onward
- Waterproof (suitable for showering & bathing)
- Alarm call button
- Red alarm transmit reassurance LED
- Green alarm received reassurance LED
- 3 operating modes: Low, High, or Dynamic
- Automatic 3 day inactivity alert
- 2 year battery life (typical)
- Low battery warning
- User replaceable CR2032 Lithium battery
- Frequency: 869.2125MHz Class 1.5 Transceiver
- Digital Heartbeat
- Operating Temperature: -10oC to +55oC
- Weight: 29 grams
- Dimensions: 49mm x 30mm x 9mm (HxWxD)
- Product Code: ZXT806
Wearing Instructions
The fall detector is worn on the wrist like a watch. To minimise false
alarms, it should be worn on the least dominant side; i.e. a right-handed
person should wear it on their left wrist and vice-versa. The fall detector
automatically detects a change in acceleration that is related to trips and
stumbles, it then monitors for the subsequent impact associated with a fall.
The fall detector also has a button to manually activate an emergency alarm
call. Calls can be made from anywhere in or around the home. In residential
housing, calls can be made from anywhere on the scheme.
IMPORTANT : due to the complex nature of falls it may not be possible for the fall detector to automatically detect all falls. Users should be advised that if they are able, to press the button on the fall detector if they need help.
Emergency Alarm Call
An alarm call is made automatically if a fall is detected or if the button is
pressed – no further action is required. The button will flash red to indicate
a call has been transmitted, it will then flash green as reassurance that the
call has been received by the Reach IP or XT2 system – it does not flash green
when used with a Carer Response.
Operating Mode
The fall detector can be set to operate in one of three sensitivity modes. Low
is designed for individuals who are fairly active, reducing the likelihood of
a false alarm from occurring. High sensitivity mode is designed for
individuals who are less mobile and is designed to pick up soft falls. Dynamic
mode actively switches between sensitivity modes depending on a user’s
baseline activity.
Inactivity Alert
If being used with Reach IP, an inactivity alert will be reported on Pulse CMP
if the fall detector is not worn for 3 consecutive days.
Low Battery Condition
A low battery condition will be reported automatically to the Alarm Receiving
Centre (ARC) or the local Manager. The fall detector battery should be
replaced as soon as possible within 10 days.
Out of Range Notification (Reach IP)
The Reach IP can monitor all radio peripheral devices to determine whether
they have been damaged or removed from an installation. Should the Reach IP be
unable to detect a device’s heartbeat it will automatically generate a “radio
out of range” notification. Firstly, investigate if there’s a genuine reason
for the alert, if not, arrange for the peripheral device to be replaced
immediately. The “Radio out of range timer” can be set from 30 hours to 99999
hours in Pulse CMP. “Radio supervision” can be disabled by unchecking the tick
box associated with each peripheral device in Pulse CMP.
Maintenance
Test the fall detector once every month. Clean with a damp cloth, do not use
solvents or cleaning fluids. Disposal Waste electrical products should not be
disposed of with normal household waste. The fall detector is ideally suited
for disposal within the waste electronic and electrical equipment (WEEE)
recycling scheme. Please recycle where facilities exist. Check with your local
authority or contact your supplier for recycling/disposal advice.
Warning
The fall detector contains a Lithium battery. Used batteries should be
disposed of responsibly at a local collection point. Do not incinerate.
Setting-up and Testing
To determine the most appropriate sensitivity setting for an individual user
we recommend that the Service Provider carries out a user assessment prior to
the device being deployed. Regular test calls should be made in accordance
with the guidelines set by the Service Provider.
Guidance for Setting Sensitivity
Setting the sensitivity of the fall detector to optimise its performance needs
to be considered and adjusted accordingly before it is brought into use. This
is essentially due to the complex nature of falls which are the result of an
interaction between predisposing and precipitating factors. In addition, the
outcome of a fall (in terms of level of impact and likelihood of injury) is
also highly variable and will depend on many factors, many of which cannot be
known in advance. From the user’s perspective, it is necessary to offer the
flexibility of having a device that can be sensitive enough to detect ‘soft’
falls in cases where these types of fall are likely and where they may pose a
problem to the user. However, for those end-users where such a fall is either
unlikely or is unlikely to pose a significant problem, then a lower
sensitivity setting is desirable to reduce the likelihood of false alarms.
Dynamic Mode
Explained Dynamic mode will start in the Low sensitivity state. The
sensitivity will move dynamically between High and Low depending on the number
of fall events or activity wake ups within a period of 3 days. For the fall
detector to transition from Low to High there must be no activity wake ups
within 3 days.
Setting the Fall Detector Sensitivity Mode
The fall detector is supplied, defaulted to Dynamic Mode which allows the
device to automatically adjust to the needs of the user. If you wish to change
this mode, within 30 seconds of the battery being fitted, press and hold the
button for 5 seconds until the red light flashes rapidly. NOTE: the device
will send an alarm as soon as the button is pressed so it may be more
convenient to carry out any setting changes prior to registering with the
receiver unit. Once the flashing has stopped, press the button to cycle
through the sensitivity modes.
Each mode will be indicated by a number of red flashes on a button press:
- 1 red flash = Dynamic Mode
- 2 red flashes = Low Sensitivity Mode
- 3 red flashes = High Sensitivity Mode
Wait 3 seconds, the mode selected will be indicated by the number of red flashes. If a mode has not been selected the fall detector will set the last selected mode from memory.
Fitting & Replacing the Fall Detector Battery
Use a 2p coin (or similar) to turn the battery cover anti-clockwise to line up
the mark on the cover with the unlocked symbol on the case. The cover can now
be removed.
Fit the Panasonic CR2032 3V Lithium cell noting the polarity markings inside
the case and battery cover i.e. the + positive symbol on the battery should be
facing-up and visible. Refit the battery cover and turn clockwise to “click”
fully closed. The mark on the cover should line-up with the locked ⚫ symbol on
the case. Replacement Panasonic CR2032 batteries are available from Tynetec –
Part No. F00160.
WARNING : inferior quality batteries should not be used, these may impact
performance and reduce battery life.
Testing the Fall Detector
- To test as a pendant; press the button once. The button will flash red to indicate a call has been transmitted, it will then flash green as reassurance that the call has been received by the Reach IP or XT2 system. Check a pendant alarm call is reported to the ARC or the local Manager/Carer.
- To test as a fall detector; remove from the wrist, hold both ends of the strap in one hand and shake with one quick flick of the wrist. The button should flash red then green as described above. Check a fall alarm call is reported to the ARC or the local Manager/Carer.
Telecare Radio ID
The fall detector includes a radio transceiver to communicate with the Reach
IP, XT2 or Carer Response.
The Radio ID is a 10-digit code printed on a label on the back of the fall detector…
Registering the Fall Detector onto a Reach IP
Login to Pulse CMP (www.tynetecpulse.com) and
enter the Reach IP Serial No. in the ALARM UNIT view. Press the Accessories
button and enter the Radio ID code, Location and Equipment type. Press Save
then Synchronize.
IMPORTANT : when the fall detector is delivered to the customer a test call must be made to check operation and start the digital heartbeat. Alternatively, with the Reach IP in normal operating mode undo the fixing screw and remove the stand or connector cover to access the ⚫ Power button.
Registering the Fall Detector onto an Advent XT2
Press the Settings button on the Home page of the Manager’s Panel. Press the
Manager (or Engineer) button, enter the password and press the Programming
button. Select the Program Radio Devices option from the tabs along the bottom
of the screen.
Press Flat ID and enter the flat number the fall detector is being installed in. Enter 4-digits e.g. 0014. Press Radio ID and enter the 10-digit code taken from the label on the back of the fall detector. Press Room Locations and select “no location” as the fall detector is a portable device. Press the Send button to update the XT2 system. Press the fall detector to perform a test call.
Registering the Fall Detector onto a Carer Response
Refer to the Carer Response user manual for full details of the button functions and how to navigate the menus. From the Main menu select Programming. From the Programming menu select Add transmitter. The display will prompt you to Activate the transmitter… Press the button on the fall detector.
Registering the Fall Detector onto a Touchsafe Pro
Login to the Master Touchsafe Pro Nursecall Panel (must be V4.01 onward) using
Engineer or Manager password. From the Main Menu page select the Telecare
option to open the screen shown below.
Touch the Add Telecare Device box and enter the Telecare device 10-digit Radio ID using the on-screen keypad. Touch the Filter box and enter the zone you want to add the Telecare device to using the on-screen keypad. Touch the Room box and select the Callpoint ID from the list that will be used to cancel the Telecare alarm. Touch the Save button on the keypad. Touch the Close button to exit. Press the fall detector to perform a test call.
Declaration of Conformity
We declare this product complies with the relevant UK legislation on condition
that it is used in the manner intended, and in accordance with the current
installation standards and/or the manufacturer’s recommendations. A copy of
the full UKCA Declaration of Conformity is available on request.
We declare this product complies with the relevant European legislation on condition that it is used in the manner intended, and in accordance with the current installation standards and/or the manufacturer’s recommendations. A copy of the full CE Declaration of Conformity is available on request.
Tynetec, a business unit of Legrand Electric Ltd
Cowley Road, Blyth Riverside Business Park, Blyth, Northumberland, NE24 5TF.
Tel: +44 (0) 1670 352371
www.tynetec.co.uk