tynetec FM0828 869MHz Touch 2 Pendant Instruction Manual
- June 13, 2024
- tynetec
Table of Contents
tynetec FM0828 869MHz Touch 2 Pendant
Product Information
The Touch 2 Personal Pendant is a wearable device that allows the user to make an emergency alarm call from anywhere in or around the home. It operates on the 869MHz frequency and is equipped with trusted technology.
The pendant can be worn around the neck, on the wrist, or clipped to a belt. It comes with different attachments for each wearing option:
- Neck Cord Attachment: The pendant can be attached to a neck cord with a safety break.
- Belt Clip Attachment: The pendant can be clipped to a belt. The belt clip can also be fitted with a suction cup to stick the pendant to a tiled wall.
- Wrist Strap Attachment: The pendant can be worn on the wrist using a wrist strap. The strap needs to be fed through the slots in the wrist strap attachment and secured with a fixing stud.
The pendant is also compatible with an optional Dexterity Aid adapter (Part No. E00520) which provides a larger surface area for button activation, making it easier for those with limited dexterity to make a call for assistance.
- The pendant has a low battery condition alert which is automatically reported to the Alarm Receiving Centre (ARC) or the local Manager. It should be replaced within 30 days when the low battery condition is detected.
- In case of an emergency, the pendant can be used to make an alarm call. It also features an anti-ligature safety break in the neck cord which will part if excessive force is applied, and it can be easily clipped back together.
- The pendant contains a Lithium battery and should not be tampered with. No attempt should be made to remove or replace the battery. It should not be incinerated.
- To dispose of the pendant, it is recommended to use the waste electronic and electrical equipment (WEEE) recycling scheme. Check with your local authority or supplier for recycling/disposal advice.
Product Usage Instructions
Fitting a Wearing Option
To wear the pendant in your desired option:
- Neck Cord Attachment: Slide the neck cord attachment through one of the grooves on the rear of the pendant, ensuring that the smaller cord end is marked above.
- Wrist Strap Attachment: Feed the wrist strap (pattern side up) through the two slots in the wrist strap attachment. Make sure to locate the attachment pip in the center strap hole marked above. Push the fixing stud through the hole marked at the end of the strap.
- Belt Clip Attachment: Simply clip the belt clip into place on the rear of the pendant. Optionally, you can fit the suction cup to the belt clip to stick the pendant to a tiled wall.
Registering the Pendant onto a Reach IP
To register the pendant onto a Reach IP:
- Login to Pulse CMP at www.tynetecpulse.com.
- In the ALARM UNIT view, enter the Reach IP Serial No.
- Press the Accessories button and enter the Radio ID code, Location, and Equipment type.
- Press Save and then Synchronize to complete the registration process.
- When delivering the pendant to the customer, make a test call to check its operation and start the digital heartbeat.
INSTALLATION
- Portable alarm trigger device
- Compatible with Reach IP, Advent XT2, Carer Response and Touchsafe Pro V4.01 onward
- Complies with BS EN 50134-2:2017
- IP68: fully sealed against immersion in water
- Red alarm transmits reassurance LED
- A green alarm received reassurance LED
- TPU neck cord with anti-ligature safety break
- TPU wrist strap with aluminum stud
- ABS belt clip
- Suction cup for fixing to a hard surface
- 5 year Lithium battery (typical)
- Low battery warning
- Telecare Transceiver: 869.2125MHz Class 1.5
- Digital Heartbeat
- Operating Temperature: -10oC to +55oC
- Weight: 12 grams (excl. wearing option)
- Dimensions: 45mm x 30mm x 14mm (HxWxD)
- Product Code: ZXT800
The Touch 2 Personal Pendant can be worn by the user either around the neck, on the wrist or on a belt to allow an emergency alarm call to be made from anywhere in or around the home. In residential housing, calls can be made from anywhere on the scheme.
Optional Dexterity Aid
When fitted to a standard Touch 2 pendant this elegantly designed adapter
provides a much larger surface area for button activation.
This enables those with limited dexterity to easily make a call should they
require assistance. Adapter Part No. E00520.
Emergency Alarm Call
An alarm call is made by simply pressing the button once, no further action is
required. The button will flash red to indicate a call has been transmitted,
it will then flash green as reassurance that the call has been received by the
Reach IP or Advent XT2 – it does not flash green when used with a Carer
Response.
Low Battery Condition
A low battery condition will be reported automatically to the Alarm Receiving
Centre (ARC) or the local Manager. The pendant should be replaced as soon as
possible within 30 days.
Out of Range Notification (Reach IP)
The Reach IP can monitor all radio peripheral devices to determine whether
they have been damaged or removed from an installation. Should the Reach IP be
unable to detect a device’s heartbeat it will automatically generate a “radio
out of range” notification. Firstly, investigate if there’s a genuine reason
for the alert, if not, arrange for the peripheral device to be replaced
immediately. The “Radio out of range timer” can be set from 30 hours to 99999
hours in Pulse CMP. “Radio supervision” can be disabled by unchecking the tick
box associated with each peripheral device in Pulse CMP.
Maintenance
- Test the pendant once every month.
- Clean with a damp cloth, do not use solvents or cleaners on the pendant or wearing accessories.
Disposal
Waste electrical products should not be disposed of with normal household
waste. The pendant is ideally suited for disposal within the waste electronic
and electrical equipment (WEEE) recycling scheme. Please recycle where
facilities exist. Check with your local authority or contact your supplier for
recycling/disposal advice.
Warning
The pendant contains a Lithium battery. If tampered with the battery may be
damaged and create a fire hazard.
No attempt should be made to remove or replace the battery. Do not incinerate.
Anti-ligature Safety Break
The pendant includes an anti-ligature safety break in the neck cord. Should
excessive force be applied the cord will part – it can be simply clipped back
together.
Fitting a Wearing Option
The pendant can be worn around the neck, on the wrist or clipped to a belt,
just to fit the desired wearing option as described below.
-
⚫ Neck Cord: lie the cord through one of the grooves on the rear on the Pendant then slide the neck cord attachment into place.
Note: The smaller cord end of the attachment is marked above. -
⚫ Wrist Strap: feed the wrist strap (pattern side up) through the 2 slots in the wrist strap attachment.
Note: locate the attachment pip in the center strap hole marked above. Push the fixing stud through the hole marked at the end of the strap. -
⚫ Belt Clip: simply clip into place on the rear of the pendant.
Note: the suction cup can be fitted to the belt clip to stick the pendant to a tiled wall. Telecare Radio ID The pendant includes a radio transceiver to communicate with the Reach IP, Advent XT2 or Carer Response. The Radio ID is a 10-digit code printed on the label on the back of the pendant.
Telecare Radio ID
The pendant includes a radio transceiver to communicate with the Reach IP,
Advent XT2 or Carer Response. The Radio ID is a 10-digit code printed on the
label on the back of the pendant
Registering the Pendant onto a Reach IP
Login to Pulse CMP (www.tynetecpulse.com) and enter the Reach IP Serial No. in the ALARM UNIT view. Press the Accessories button and enter the Radio ID code, Location, and Equipment type. Press Save then Synchronize.
IMPORTANT: When the pendant is delivered to the customer a test call must be made to check the operation and start the digital heartbeat. Alternatively, with the Reach IP in normal operating mode undo the fixing screw and remove the stand or connector cover to access the ⚫ Power button.
Press the ⚫ Power button to enter Control Mode, then press and hold the button until the unit announces “add radio device” then release. Press the ⚫ button to confirm then press the pendant. The Reach IP unit will sound a high beep if it’s a new device and announce “range test mode”. Press ⚫ to confirm, or press to step to the next function, or press to exit the mode. Press the pendant to check the operation.
Registering the Pendant onto an Advent XT2
Press the Settings button on the Home page of the Manager’s Panel. Press the
Manager (or Engineer) button, enter the password, and press the Programming
button. Select the Program Radio Devices option from the tabs along the bottom
of the screen.
- Press Flat ID and enter the flat number of the resident the pendant is being issued to. Enter 4 digits e.g. 0014.
- Press Radio ID and enter the 10-digit code taken from the label on the back of the pendant.
- Press Room Locations and select select “no location” as the pendant is a portable device.
- Press the Send button to update the XT2 system.
- Press the pendant to check the operation
Registering the Pendant onto a Carer Response
- Refer to the Carer Response user manual for full details of the button functions and how to navigate the menus
From the Main menu select
Programming.
From the Programming menu select
Add transmitter.
The display will prompt you to
Activate the transmitter…
Press the pendant.
The Carer Response will beep and the display will change to the Add Transmitter menu with a box showing No ID
- Press to select Room, then press
- Press to select the room number box 0000.
- Press to select the first digit, press to move between the digits, and press to change each digit.
- Press when the correct room number is displayed.
- Press to select the alarm type box None.
- Press to select Trigger then press
- Press the button to select Save then press
- The display will show the Radio ID saved to memory…
- Return to the Main menu and select Quit.
- Press the pendant to check the operation
Registering the Pendant onto a Touchsafe Pro
Login to the Master Touchsafe Pro Nursecall Panel (must be V4.01 onward)
using an Engineer or Manager password. From the Main Menu page select the
Telecare option to open the screen shown below
- Touch the Add Telecare Device box and enter the Telecare device 10-digit Radio ID using the on-screen keypad.
- Touch the Filter box and enter the zone you want to add the
- Telecare device to using the on-screen keypad.
- Touch the Room box and select the Callpoint ID from the list that will be used to cancel the Telecare alarm.
- Touch the Save button on the keypad.
- Touch the Close button to exit. Press the pendant to check operation.
Declaration of Conformity
We declare this product complies with the relevant UK legislation on condition
that it is used in the manner intended, and in accordance with the current
installation standards and/or the manufacturer’s recommendations. A copy of
the full UKCA Declaration of Conformity is available on request.
We declare this product complies with the relevant European legislation on condition that it is used in the manner intended, and in accordancewith the current installation standards and/or the manufacturer’s recommendations. A copy of the full CE Declaration of Conformity is available on request.
- Chris Dodd
- CEO
- Legrand Assisted Living & Healthcare
Tynetec, a business unit of Legrand Electric Ltd
- Cowley Road, Blyth Riverside Business Park, Blyth, Northumberland, NE24 5TF.
- Tel: +44 (0) 1670 352371 www.tynetec.co.uk
Doc No. FM0828 V1.05