ecoer EST02 Smart Wi-Fi Thermostat User Guide

ecoer EST02 Smart Wi-Fi Thermostat

Product Information

• Product Name: Smart Wi-Fi Thermostat

Features

• Bright color 4.0 Touch Screen
• 2.4/5G Wi-Fi Compatible
• Voice Command Control
• Filter Change Alerts
• 7 Day / 8 Period Programming
• 3-Year Limited Warranty

Compatibility

• Conventional Gas, Oil, Electric
• Dual Fuel Support
• Humidification / Dehumidification
• Heat Pump (Up to 4H2C) including auxiliary heat or emergency heat

Note: Requires C-Wire to power the thermostat (24 V-AC)

Product Usage Instructions

Step 1: Switch off the power
It is important to switch off the power to protect yourself from blowing a fuse in your equipment. Change the temperature with your current thermostat and wait for at least 5 minutes to ensure that the system is OFF.

Step 2: Ensure the system is off
Confirm that your system is turned off by turning off the heating mode (winter) or cooling mode (summer). Wait for a few minutes until you can’t feel any air coming out of the vent.

Note: If you have a digital thermostat with a blank display, skip this step.

Step 3: Remove your old thermostat from the wall-plate
Most thermostats allow you to remove the main unit and provide access to a wall plate which holds the wiring terminals. Grasp and gently pull the thermostat to remove it. Some thermostats may have screws, buttons, or clasps. Do not remove any wires from your thermostat at this time.

Step 4: Take a picture of the wiring
Take a picture of your existing wall plate’s wiring and save it for reference. Make sure you can read the wire terminal labels.

Step 5: Label the wires
Label the old wall plate with the new thermostat labels from the packing box.

Step 6: Disconnect the wires and remove the old wall plate
Disconnect the wires from the old thermostat one by one. You may need a screwdriver to release wires from terminals. Unscrew and take off the mounting plate of your old thermostat from the wall. Wrap the wires around a pen or pencil so they don’t fall back.

Step 7: Mount the new wall plate
Mount the new wall plate using the provided screws sets.

Step 8: Wiring
Use the picture you took before as a reference for wiring the new thermostat. Refer to the provided wiring diagram for common systems. Make sure that a C-wire exists in your old thermostat system.

You are now ready to set up and use your Smart Wi-Fi Thermostat. For further assistance, please refer to the user manual or contact Ecoer support at 703-348-2538.

Download the App
Several ways to download the Ecoer Home Plus App which helps to control remotely

• Search for “Ecoer Home Plus” on Google Play Store or Apple App Store, then download.
• Download the app by scanning the QR code below.

WE ARE HERE TO HELP.

• Model: EST02
• Addr.: 43671 Trade Center Place, Suite 100 Dulles, VA 20166
• Tel: 703-348-2538
• Website: www.ecoer.com

ECOER Thermostat – A smart Choice for Smart Life!

Items included in box

You may also need these tools

Compatibility

• Conventional
• Gas, Oil, Electric
• Dual Fuel Support
• Humidification / Dehumidification
• Heat Pump (Up to 4H2C) include auxiliary heat or emergency heat

* Require C-Wire to power the thermostat(24V-AC)

Incompatible wiring and voltage
Please check your old thermostat for compatibility to see if it

• Does not work with electric baseboard heat (110VAC~240V AC)
• Does not work with millivolt systems

Note: If you are not sure, please contact a professional or call (703)348-2538

Installation

Step 1 Switch off the power

IMPORTANT as this protects you from blowing a fuse in your equipment. To make sure the power is off, change the temperature with your current thermostat and wait for at least 5 minutes to be sure that the system is OFF.

Step 2 Ensure the system is off
Confirm that your system is turned off by turning off heating mode (winter) or cooling mode (summer). Wait for a few minutes until you can’t feel any air coming out of the vent.

NOTE : If you have a digital thermostat that has a blank display, skip this step.

Step 3 Remove your old thermostat from the wall-plate
Most thermostats allow you to remove the main unit and provide access to a wall plate which holds the wiring terminals, you can take off the thermostat by grasping and gently pulling. Some thermostats may have screws, buttons, or clasps.

Note: Do not remove any wires from your thermostat at this time!

Step 4 Take a picture of the wiring
Take a picture of your existing wall plate’s wiring and save it for reference. Make sure you can read the wire terminal labels.

Step 5 Label the wires
Label the old wall plate with our new thermostat labels from packing box.

Step 6 Disconnect the wires and remove the old wall plate
Disconnect the wires from the old thermostat one by one, you may need a screwdriver to release wires from terminals. Unscrew and take off the mounting plate of your old thermostat from the wall.
Note: Wrap the wires around a pen or pencil so they don’t fall back.

Step 7 Mount the new wall plate

• You can choose to use the trim plate which comes along with your thermostat. The trim plate is useful if you want to hide marks or holes left on the wall of your old thermostat.
• If the trim plate is to be used, then align the mounting holes on the trim plate and wall plate and press them together.
• Pull the wires trough the hole in the middle of the wall plate and attach the wall plate to the wall by using the screws sets (screw& anchor). Be sure to check the alignment of your wall plate before and after the wall plate installation.

.Use the picture you took before as reference for new thermostat wiring, the following chart is a wiring diagram for common systems, please make sure that a C-wire exists in our old thermostat system.

Conventional Heating and Cooling (Up to Two Stage each)

Combined Single Stage Heat and Single Stage Cool with C-Wire Furnace and Air Conditioner.

Single Stage Heat/Two Stage Heat Pump with Emergency Heat and Auxiliary Heat with C-Wire.

Dual Fuel System-Combined Single/ Two Stage Heat Pump and Single/ Two Stage Furnace with C-wire.

The switch is used to connect R/RC with RH. If you have two power wires (R/RC and RH), please flip the switch to the disconnect side to disconnect R/RC with RH.

If you need to connect humidification/dehumidification equipment, please refer to one of the following wiring methods according to actual needs.

Dry contact
(When the machine adopts dry contact control)

24VAC contact A
(When apparent power is higher than 5VA)

24VAC contact B
(When apparent power is less than 5VA)

If C- wire does not exist in your system, check the instruction below

Do you have a spare wire? Yes.

1. Check for spare wire behind your wall plate of old thermostat, if you have a spare wire, connect it to the C terminal on the new wall plate.
2. Remove cover from furnace or heating system, open the heating and cooling system to find the control board where you should find the same terminal labels as of the thermostat.
3. Find the other end of the spare wire, locate the bundle of wire with the same labels as that of your thermostat.
4. Connect the spare wire to the C-terminal,
5. Close the cover to the furnace or heating system.

Step 8 Connect the wires to the new wall plate
Insert your remaining wires into the side (not the front) of their corresponding terminal blocks. Pull wires to ensure wires are securely connected. When all wires are connected well, place excess part of the wires back to the wall.

Step 9 Install the thermostat to the wall plate
First aim the four clips of the back plate of the thermostat, then gently push and fit the wiring pole to the terminals on the wall plate.

Step 10 Power on and enjoy
Turn on the switch that controls your heating and cooling system, the thermostat will be powered on and prompt you to start the setup. If you have any trouble installing the device or app, check the below information for help or simply visit our website for installation videos.

Congratulations, you did it!
Say hi to your new thermostat ! To complete, follow the instruction on your thermostat screen.

Device Main Screen

Device Initial Setup
For a convenient and straight forward start to using your new smart thermostat, the device will automatically guide you through the Initialization Setup process upon its initial power-up.

Heat Type
Select an HVAC type from the options available for your home
Heat Pump+Electric , Dual Fuel, AC+Electric or AC+Furnace, select according to your heating system.

Below is a list of possible examples which may help you to select correctly

NOTE : If you are not sure of which one to select, contact 703-348-2538.

If you have a Heat Pump + Electric system

1. Select HP+Electric, and tap it.
2. Follow the on-screen instructions to configure the device according to the actual installation.
3. Tap “Next” button to continue.

If you have a Dual fuel system

1. Select Dual Fuel and tap it.
2. Follow the on-screen instructions to configure the device according to the actual installation.
3. Tap “Next” button to continue.

If you have a AC+Electric system

1. Select AC+Electric and tap it.
2. Follow the on-screen instructions to configure the device according to the actual installation.
3. Tap “Next” button to continue.

If you have a AC+Furnace system

1. Select AC+Furnace and tap it.
2. Follow the on-screen instructions to configure the device according to the actual installation.
3. Tap “Next” button to continue.

If you have a Humidifier or Dehumidifier

1. Enter page Advanced Setting Select on Humidity Device Setting and tap it.
2. Follow the on-screen instructions to configure the device according to the actual installation.
3. Tap “Next” button to continue.

Note: Signal output under different configuration.

Create your Home
After creating an account, signing in to the Ecoer Home Plus App, the App will create a default home for you and you can also be invited to join a home, if you are owner of the thermostat, select one home, and enter address to enable weather forecast, time zone and more information on this device.

Add device
A reliable Wi-Fi connection is required in order to access smart features such as remote access, weather forecast and more. Please follow on-screen instructions to complete the Wi-Fi setup.
If you have your Ecoer thermostat installed by a professional or if a Ecoer Thermostat is installed by yourself while it’s not yet connected to Wi-Fi, the App will start right away to connect your thermostat to Wi-Fi and bind the device to your account for remote control.

• Install the Ecoer Home Plus App, after signing into your account, tap “＋” icon on the screen and then choose the EST02 model to add new device.
• Follow the step-by-step instruction in the Ecoer Home Plus app. The Wi-Fi connection process will be slightly different dependent on your phone’s operation system (iOS/Android).

Note: The design of Ecoer Home Plus App may subject to change. You can download the latest guide by scanning the QR code right.

APP Main Screen

Additional Features
Except from the above basic settings, Ecoer Smart Wi-Fi Thermostat also provides possibility to connect to the Alexa Assistant, hence helps you to control your room temperature by voice control. Follow our instructions below to get connected with Alexa:

How to connect to Alexa?

1. Download Amazon Alexa App and set up your Alexa-enabled device.
2. Tap “More” button on the bottom-right corner of Alexa app main screen.
3. IMPORTANT Step-link the Skill.
4. Tap “Skills & Games” in Alexa app menu.
5. Type and search “Ecoer Thermostat”, then select and tap “ENABLE TO USE” to enable the skill.
6. Enter Ecoer Thermostat App login account to Alexa Skill.

Now you can control your thermostat over Amazon Alexa.

Common commands
Common commands for Alexa to control ECOER Thermostat

• Alexa, turn (Device Name) on. Alexa, turn (Device Name) off. Alexa, set (Device Name) mode to Coo/Heat/Auto.
• Alexa, Increase (Device Name) by _ degrees.
• Alexa, Decrease (Device Name) by _ degrees.
• Alexa, Set (Device Name) to _ degrees.
• Alexa, what is the (Device Name) set to?

Try out some of the commands and enjoy!
Note: The steps to connect to Alexa may subject to change. You can find the latest guide on the “Ecoer Thermostat” Skill enable page of Alexa App.

Limited Warranty

This document consists of important limited warranty information regarding your claims and accountability, as well as restrictions and exclusions that may apply to you.

1. WHAT THIS LIMITED WARRANTY ENTAILS; DURATION OF COVERAGE
   ECOER INC., VA, 20166 USA, warrants to the owner of the enclosed product that the product contained in this box will be free from defects in materials and workmanship for a period of two years from the date of delivery following the original retail purchase. If the product fails to conform to this Limited Warranty during the warranty period, ECOER INC. will, at its sole discretion, either (a) repair or replace any defective product or component; or (b) accept the return of the product and refund the money actually paid by the original purchaser for the product. Repair or replacement may be made with a new or refurbished product or components, at ECOER INC. sole discretion. If the product or a component incorporated within it is no longer available, ECOER INC. may, at its sole discretion, replace the product with a similar product of similar function. This is your sole and exclusive remedy for breach of this limited warranty.
   Any product that has either been repaired or replaced under this limited warranty will be covered by the terms of this limited warranty for the longer of (a) ninety days from the date of delivery of the repaired product or replacement product, or (b) the remaining warranty period. This limited warranty is transferable from the original purchaser to subsequent owners, but the warranty period will not be extended in duration or expanded in coverage for any such transfer.

2. TOTAL SATISFACTION RETURN POLICY If you are the original purchaser of the product and you are not satisfied with this product for any reason, you may return it in its original condition within thirty days of the original purchase and receive a full refund.

3. WARRANTY TERMS;
   HOW TO RECEIVE SERVICE IF YOU WANT TO CLAIM UNDER THIS LIMITED WARRANTY
   Before making a claim under this limited warranty, the owner of the product must (a) notify ECOER INC. of the intention to claim by visiting ecoerconnected.com / support during the warranty period and providing a description of the alleged failure, and (b) comply with ECOER INC. return shipping instructions. ECOER INC. will have no warranty obligations with respect to a returned product if it determines, in its reasonable discretion after examination of the returned product, that the product is an Ineligible product (defined below). ECOER INC. will bear all costs of return shipping to owner and will reimburse any shipping costs incurred by the owner, except with respect to any Ineligible product, for which owner will bear all shipping costs.

4. WHAT THIS LIMITED WARRANTY DOES NOT COVER
   This limited warranty does not cover the following (collectively “Ineligible products”): (i) products marked as
   “sample” or “Not for Sale”, or sold “AS IS”; (ii) Products that have been subject to: (a) modifications, alterations, tampering, or improper maintenance or repairs; (b) handling, storage, installation, testing, or use not in accordance with the user’s guide or other instructions provided by ECOER INC.; (c) abuse or misuse of the product; (d) breakdowns, fluctuations, or interruptions in electric power or the telecommunications network; or (e) Acts of god, including but not limited to lightning, flood, tornado, earthquake, or hurricane; or (iii) any non-ECOER INC. branded hardware products, even if packaged or sold with ECOER INC. hardware. This limited warranty does not cover consumable parts, including batteries, unless damage is due to defects in materials or workmanship of the product, or software (even if packaged or sold with the product). ECOER INC. recommends that you use only authorized service providers for maintenance or repair. Unauthorized use of the product or software can impair the product’s performance and may invalidate this limited warranty.

5. DISCLAIMER OF WARRANTIES
   Except as stated above in this limited warranty, and to the maximum extent permitted by applicable law, ECOER INC. disclaims all express, implied, and statutory warranties and conditions with respect to the product, including the implied warranties of merchantability and fitness for a particular purpose. To the maximum extent permitted by applicable law, ECOER INC. also limits the duration of any applicable implied warranties or conditions to the duration of this limited warranty.

6. LIMITATION OF DAMAGES
   In addition to the above warranty disclaimers, in no event will ECOER INC. Be liable for any consequential, incidental, exemplary, or special damages, including any damages for lost data or lost profits, arising from or relating to this limited warranty or the product, and ECOER INC. total cumulative liability arising from or related to this limited warranty or the product will not exceed the amount actually paid for the product by the original purchaser.

7. LIMITATION OF LIABILITY
   The ECOER INC. online services (“services”) provide you information (“product information”) regarding your ECOER products or other peripherals connected to your products (“product peripherals”). The type of product peripherals that may be connected to your product may change from time to time. Without limiting the generality of the disclaimers above, all product information is provided for your convenience, “as is”, and “as available”. ECOER INC. Does not represent, warrant, or guarantee that product information will be available, accurate, or reliable or that product information or use of the services or product will provide safety in your home. You use all product information, the services, and the product at your own discretion and risk. You will be solely responsible for (and ECOER INC. disclaims) any and all loss, liability, or damages, including to your wiring, fixtures, electricity.
   Home, product, product peripherals, computer, mobile device, and all other items and pets in your home, resulting from your use of the product information, services, or product. Product information provided by the services is not intended as a substitute for direct means of obtaining the information. For example, a notification provided through the service is not intended as a substitute for audible and visible indications in the home and on the product, nor for a third-party monitoring service that monitors alarm state.

8. YOUR RIGHTS AND THIS LIMITED WARRANTY
   This limited warranty gives you specific legal rights. You may also have other legal rights that vary by state, province, or jurisdiction. Likewise, some of the limitations in this limited warranty may not apply in certain states, provinces or jurisdictions. The terms of this limited warranty will apply to the extent permitted by applicable law. For a full description of your legal rights you should refer to the laws applicable in your jurisdiction and you may wish to contact a relevant consumer advisory service. Please visit our website for the complete disclosure of this statement.

FCC WARNING
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions

1. this device may not cause harmful interference, and (
2. this device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

To maintain compliance with FCC’s RF Exposure guidelines, This equipment should be installed and operated with minimum distance between 20cm the radiator your body: Use only the supplied antenna.

• Model: EST02
• Addr.: 43671 Trade Center Place, Suite 100 Dulles, VA 20166
• Tel: 703-348-2538
• Website: www.ecoer.com

References

• Home - Ecoer HVAC Heating And Cooling Smart Equipment

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