CATCHFACE B0C93VQGL9 Fingerprint Door Lock Bluetooth Smart Lock Instruction Manual
- June 14, 2024
- CATCHFACE
Table of Contents
APP SMART LOCK
QUICKSTART MANUAL
INFORMATION & SAFETY WARNINGS
This user manual will guide you through the functions and usages of the
bluetooth enabled smart lock. Please read this manual carefully before you
attempt to use the lock and keep it in a secure place. If you have questions
not answered by this manual or are in need of non-routine service, please
contact our customer service.
Notes with this icon, MUST BE READ understood and obeyed to prevent injury
or damage.
General Uasge:
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This lock shall only be used as described in this manual.
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Verify that all parts of the lock are account for. If any parts are missing, contact our customer service.
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In factory default status, the lock is on always open state after you install the lock (no power on). It means handle is free and the lock can’t be closed.
You have to power on the lock with batteries or set admin and pair the lock with app, then the open mode will be changed to private mode automatically. -
Use only four AA batteries. Do not mix old and new batteries or batteries from different brands. Never insert objects into the lock other than batteries as described in this manual.
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Verify all surfaces are flat and level before beginning installation, installation on doors or surface with any types of deformity such as gaps or warping may cause the lock to malfunction or fail to operate entirely.
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Never apply any cleaner directly to any part of the lock. Only use clean water and mild cleaner on a soft non-abrasive cloth when cleaning the lock.
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Potential shock warning: do not allow water or liquids to get into lock’s electric parts.
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The lock must be used with TTLock app. The lock will function without the app but full functionality may only be achieved when the app is used.
Fingerprint Better Access:
- Make sure your finger is flatly placed at the center of the reader for a better identification.
- When registering, place your finger at the center with the same gesture.
- Please note that dry, wet, oily or dirty fingers may affect the fingerprint identification.
- Avoid the callus, peeling or injured finger to ensure the registration and identification successful.
- n case of low recognition rate, please register the fingerprint again.
Care and Maintenance:
- Please keep the lock away from corrosives.
- Please replace batteries when the low power alarm is activated.
- Please keep your mechanical keys in a secure place.
- Please lubricate the lock body and the cylinder from time to time to ensure smooth opreation.
- Please check whether the lock is properly fastened every 6 months.
ACCESSORIES
Please check the packing box and accessories when you got the lock in hand.
PRODUCT SPECIFICATION
HOW TO DETERMINING HANDLE DIRECTION
The handle can be flexibly rotated left and right to install.
EXPLOSIVE VIEW
INSTALLATION GUIDE
Step 1: Adjust the backset of latch (if needed)
A. Latch adjustment (only If needed)
B. Hold the latch in front of the door hole, with the latch face flush against
the door edge.
C. If the latch holes are centered in the door hole, no adjustmentis required. Proceed to step 2. If the latch holes are NOT centered, adjust latch. See “Latch Adjustment.”
Step 2: Install latch
Note: The square holemust be horizontal.
Step 3: Install front panel and Interior mounting plate
Note: Choose the screws that will fit the thickness of your door. Check
labels on the screw bags.
Step 4: Connect wire connector and Install back panel
Note: The wire connectors can only be connected in one way.
Step 5: Install 4 AA batteries and battery cover
Step 6: Install the door handles
Step 7: Insert the key and test the installation
Install our lock on top (only if needed)
If you have a deadbolt lock on top, please move the deadbolt lock to the
bottom and install our lock on top to avoid installation issues.
OPERATION VIDEO GUIDE
Before using, easy step-by-step video
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Video for Smart Lock Installation
Please scan this QR code or visit https://youtu.be/DKiISU8BV3Q to watch installation video.
https://youtu.be/DKiISU8BV3Q -
Video for TTLock APP Operation
Please scan this QR code or visit https://youtu.be/y-SbOI8J1vO to watch TTLock APP operation video.
https://youtu.be/y-Sb0I8J1v0
FAQS
Installation completed, but there is no power on smart lock ?
• Use only 4AA batteries. Do not mix old and new batteries or batteries from different brands. Never insert objects into the lock other than batteries. • Check the direction of the batteries. Positive pole should be Upward. • On Internal Assembly, check if the wire is connected to the receiver correctly.
How to use passcode to unlock?
Where is the key hole located to use the physical keys to unlock ?
Keyhole is located on the end of the front handle. We suggest to keep one mechanical key at office or car and another at home in case.
Does it have a low battery warning ?
The smart phone will push notification to you to change the battery if the battery going low. Also, at the end of front handle, there is a connection port to power bank, you could use power bank as back up power.
How do i keep the lock in the unlocked stataus ?
How to unlock remotely ?
Gateway is required for remote control. With the gateway, you can control your bluetooth smart lock even in far distance. Revise or delete ekey, passcode, card and fingerprit that you created anywhere, anytime. View the door opening records (Passcode, APP, Fingerprint, Card) instantly. Support remote unlock the door via app.
The gateway is not included in the package. It needs to be purchased separately.
Not working like it should?
Contact us with the following information for quicker resolution.
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Which product you do have?
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Where are you in the setup process?
– Installing the product.
– Setting up the app and pairing the product.
– Already set up app with the product. -
How long have you had our products for?
Email: [email protected]
Tel: (626)539-5825 (first choice) / 6262063917