VIVO MOUNT-G400B Aluminum Wall Mount for 23” to 55” TV Stand Instruction Manual

June 13, 2024
Vivo

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Premium Aluminum TV Wall Mount

Instruction Manual
SKU: MOUNT-G400B

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WARNING!

If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity. We cannot be liable for damage or injury caused by improper mounting, incorrect assembly or inappropriate use.

PACKAGE CONTENTS

| | | |
---|---|---|---|---
A (x1) Arm| B (x1) VESA Plate| C (x4) VESA Extension| D (x1) Screw Cover|

E (x1) Screw Cover

| | | |
S-A (x4) Nut| S-B (x4) Carriage Bolt| M-A (x4) M6x14mm Screw| M-B (x4) M8x16mm Screw|

M-C (x4) M6x30mm Screw

| | | |
M-D (x4) M8x35mm Screw| M-E (x4) M8 Washer| M-F (x4) Small Spacer| M-G (x4) Large Washer |

W-A (x3) Wall Screw

| | | |
W-B (x3) Anchor| W-C (x3) Washer| T-A (x1) Wrench| T-B (x1) 4mm Allen Wrench|

T-C (x1) 6mm Allen Wrench

NOTE: NOT ALL HARDWARE INCLUDED WILL BE USED

**CAUTION!**
DO NOT INSTALL INTO DRYWALL ALONE. VERIFY YOUR WALL CONSTRUCTION. USE WOOD STUDS TO MOUNT. We include mounting for brick and concrete walls. If unsure, please contact us at vivo-us. com, email at help@vivo-us.com, or call us at 309-278-5303.

TOOLS NEEDED

Phillips Screwdriver

Drill

DO NOT EXCEED WEIGHT CAPACITY.

Failure to do so may result in serious injury.

WARNING: CHOKING HAZARD
SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.

ASSEMBLY STEPS
STEP 1

OPTION A: Wood Wall
Using the wall plate on Arm (A) , mark drilling locations. Use of a stud finder is highly recommended. Drill 2.2″ (55mm) deep holes using a 3/16″ (4.5mm) drill bit, and mount the arm to the wall using Wall Screws (W-A) and Washers (W-C).

OPTION B: Concrete Wall
Using the wall plate on Arm (A) , mark drilling locations. Drill 2.4″ (60mm) deep holes using a 3/8″ (10mm) drill bit, press Anchors (W-B) into holes, and mount the arm to the wall using Wall Screws (W-A) and Washers (W-C). NOTE: Anchors are made for use with concrete or brick, and will not work with drywall.

STEP 2

Attach Screw Covers (D, E) to wall plate.

STEP 3

Remove lower nut from VESA Plate (B) using the Wrench (T-A) , and loosen the upper two nuts until 3mm of screw thread is exposed for each one.

VIVO MOUNT-G400B Aluminum Wall Mount for 23” to 55” TV Stand
A3

STEP 4

Mount VESA Extensions (C) to VESA Plate (B) in one of the patterns shown using Carriage Bolts (S-B) and Nuts (S-A) , and tighten with Wrench (T-A).

( NOTE: For VESA patterns 200x200mm and smaller, skip this step.)

  VIVO MOUNT-G400B Aluminum Wall Mount for 23” to 55” TV Stand
A4a

VIVO MOUNT-G400B Aluminum Wall Mount for 23” to 55” TV Stand
A4b

STEP 5

OPTION A: Flat Back Monitor
Mount VESA Plate (B) to TV using appropriate Screws (M-A through M-D) with M8 Washers (M-E) , making sure the two nuts are facing towards the top of the TV. If needed, Spacers (M-F, M-G) have been provided.

VIVO MOUNT-G400B Aluminum Wall Mount for 23” to 55” TV Stand
A5

STEP 6

Hang TV with VESA plate onto head of Arm (A).

STEP 7

Reinstall lower nut to secure the plate, and tighten all nuts using Wrench (T-A).

VIVO MOUNT-G400B Aluminum Wall Mount for 23” to 55” TV Stand
A7

STEP 8

Adjust gas spring tension using 6mm Allen Wrench (T-C). Turn counter- clockwise to increase lift, and clockwise to decrease. Adjust the tilt joint support using 4mm Allen Wrench (T-B). NOTE: use a large flat-blade screwdriver to tighten the socket set screw if the joint makes a popping noise.

 VIVO MOUNT-G400B Aluminum Wall Mount for 23” to 55” TV Stand
A8

WARNING: TV must be installed on mount before making tension adjustments to the gas spring arm.

Keep monitor in a straight orientation when making adjustments.

STEP 9

Use built in cable clips to manage cables.

Adjust as Desired

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LAST UPDATED: 03/08/2023
REV2

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Open Monday – Friday 7:00am – 7:00pm CST, our dedicated support team can offer immediate assistance with rapid response times. If any parts are received damaged or defective, please contact us. We are happy to replace parts to ensure you have a fully functioning product.

Call 309-278-5303

AVG. RESOLUTION TIME (within office hrs): 5M 4S

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AVG. RESOLUTION TIME (within office hrs): < 15 M

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AVG. RESPONSE TIME (within office hrs): 1HR 8M
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References

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