CREATIVE BT-W4 Smart Bluetooth 5.2 Audio Transmitter with aptX Adaptive User Guide

October 26, 2023
Creative

CREATIVE BT-W4 Smart Bluetooth 5.2 Audio Transmitter with aptX Adaptive

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Creative Technology Ltd. All rights reserved. Creative and the Creative logo are trademarks or registered trademarks of Creative Technology Ltd in the United States and/or other countries. Qualcomm® aptX™ is a product of Qualcomm Technologies, Inc. and/or its subsidiaries. Qualcomm is a trademark of Qualcomm Incorporated, registered in the United States and other countries. aptX is a trademark of Qualcomm Technologies International, Ltd., registered in the United States and other countries. The Bluetooth® word mark and logo are owned by the Bluetooth SIG, Inc. and any use of such marks by Creative is under license. All other trademarks are the property of their respective owners and are hereby recognized as such. All specifications are subject to change without notice. Actual product may differ slightly from images shown. Use of this product is subject to a limited warranty.

The use of the WEEE Symbol indicates that this product may not be treated as household waste. By ensuring this product is disposed of correctly, you will help protect the environment. For more detailed information about the recycling of this product, please contact your local authority, your household waste disposal service provider or the shop where you purchase the product.

OVERVIEW

CREATIVE BT-W4 Smart Bluetooth 5.2 Audio Transmitter with aptX Adaptive
1

Enter Bluetooth Pairing Mode

CREATIVE BT-W4 Smart Bluetooth 5.2 Audio Transmitter with aptX Adaptive
2

Switch Connection Between Remembered Devices
(LED Indicator will flash white a number of times

CREATIVE BT-W4 Smart Bluetooth 5.2 Audio Transmitter with aptX Adaptive
3

Enter / Exit HFP Mode
(HFP Mode allows for hands-free calling when audio transmitter is in use)

CREATIVE BT-W4 Smart Bluetooth 5.2 Audio Transmitter with aptX Adaptive
4

Notes:

  • Creative BT-W4 will remember paired devices 1–4 based on the sequence of first-time pairing.
  • When the Bluetooth button is pressed, Creative BT-W4 will search for the next remembered device. If no devices are available, the audio transmitter will remain in search mode.
  • If no devices are available to establish connection, Creative BT-W4 will alternate between the remembered devices based on the paired sequence while flashing white for ~20s each time when in search mode.
  • When removed and plugged into another available USB port on a separate device, Creative BT-W4 will exit HFP mode.
  • The USB-C to USB-A converter is designed to be used with the bundled Creative product for USB data transfer only, and does not support USB-PD charging or other non-USB data transfer functions on client (mobile devices / portable devices) or host systems (computers / consoles). Do not use the converter with other products for other unintended purpose.

DEVICE SETUP

PS5™, PS4™, PS4 Pro, PS4 Slim Setup

  • Plug Creative BT-W4 into an available USB port
  • On the console: Settings > Devices > Audio Devices > Uncheck “Switch Output Device Automatically” > Ensure that “Output Device” is shown as “USB Headset (Creative BT-W4)”
  • Connect the bundled 3.5 mm Analog Microphone1 to the controller’s headset jack
  • Select Output to Headphones > All Audio

Nintendo Switch™ Setup
Enabling Voice Chat2:

  • Plug Creative BT-W4 into an available USB port on a PC
  • Download and install HFP-off3 firmware from creative.com/support/BTW4. Follow the instructions onscreen to install the firmware
  • Unplug Creative BT-W4 from the PC and plug it into Nintendo Switch’s USB-C port
  • Connect the bundled 3.5

Note: 1Reconnect either device if necessary. 2Voice chat function is title-dependent. Please ensure that voice chat function is already enabled in the respective application’s settings. 3Please note that HFP-off firmware will disable the HFP function on your Creative BT-W4 when connected to other devices. To enable HFP mode on these devices again, install the HFP-on firmware, available on creative.com/support/BTW4.

MASTER RESET

PS5™, PS4™, PS4 Pro, PS4 Slim Setup

  • Plug Creative BT-W4 into an available USB port
  • On the console: Settings > Devices > Audio Devices > Uncheck “Switch Output Device Automatically” > Ensure that “Output Device” is shown as “USB Headset (Creative BT-W4)”
  • Connect the bundled 3.5 mm Analog Microphone1 to the controller’s headset jack
  • Select Output to Headphones > All Audio Press and hold the Bluetooth button for 5s to perform a Master Reset. Creative BT-W4’s LED will start flashing in red, then revert to its default state of Bluetooth pairing mode.

AUDIO CODECS

Creative BT-W4 will automatically select the best supported codec based on the connected device.

Supported Codecs LED Status Indicator
aptX™ Adaptive   Purple
aptX   Green
SBC   Blue

CREATIVE APP

Set up your product, personalize audio settings, enhance your product’s performance, and more with the Creative app*.

  • Manually select preferred remembered device to establish connection
  • Experience professionally-tuned audio presets for movies, music, and games
  • Set up speakers and headphones’ configurations
  • Configure Playback, Recording, and other settings
  • Enjoy Acoustic Engine sound mode features such as Surround, Crystalizer, Bass, Smart Volume, and Dialog Plus
  • Perform software upgrade, product registration, and more

TECHNICAL SPECIFICATIONS

  • Operating Frequency: 2402–2480 MHz
  • Wireless Technology: Bluetooth 5.2
  • Bluetooth Profiles:
    • A2DP (Wireless stereo Bluetooth)
    • AVRCP (Bluetooth remote control^)
    •  HFP (Hands-free profile)
  • Supported Audio Codecs*: aptX Adaptive, aptX, SBC
  • Supported Playback Resolution: Up to Stereo 24-bit / 48 kHz
  • Operating Range: Up to 50m / 165 ft (unobstructed line-of-sight)
  • Operating Temperature: 0–45°C
  • Max. RF Output Power: 9 dBm
  • Input: 5V 100 mA

PRODUCT REGISTRATION

Registering your product ensures you receive the most appropriate service and product support available. You can register your product at creative.com/register. Please note that your warranty rights are not dependent on registration.

OTHER INFORMATION
Please visit creative.com/compliance/BTW4 for the user guide, safety and regulatory information. Please visit creative.com/support/BTW4 for all other support related to your product.

References

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