BENQ Digital Projector Replacement Remote Control User Guide

June 13, 2024
BenQ

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BENQ Digital Projector Replacement Remote Control

Replacement Remote Control Package List

Remote control with battery

Pull the tab before using the remote control.

BENQ-Digital-Projector-Replacement-Remote-Control-
fig-2

Remote control Overview

  1. POWER
    Toggles the projector between standby mode and on.

  2. Freeze
    Freezes the projected image.

  3. Left

  4. SMART ECO
    Displays the lamp mode selection bar.

  5. ECO BLANK
    Used to hide the screen picture.

  6. Digital Zoom (+, -)
    Magnifies or reduces the projected picture size.

  7. Volume +/-
    Adjust the sound level.

  8. MENU/EXIT
    Turns on the On-Screen Display (OSD) menu. Goes back to the previous OSD menu, exits, and saves menu settings

  9. Keystone/Arrow keys
    Manually corrects distorted images resulting from an angled projection.

  10. Auto
    Automatically determines the best picture timings for the displayed image.

  11. Right
    When the On-Screen Display (OSD) menu is activated, the #3, #9, and #11 keys are used as directional arrows to select the desired menu items and to make adjustments.

  12. SOURCE
    Displays the source selection bar.

  13. MODE/ENTER
    Selects an available picture setup mode. Activates the selected On- ScreenDisplay (OSD) menu item.

  14. Timer On
    Activates or displays an on-screen timer based on your own timer setting.

  15. Timer Set up
    Enters presentation timer setting directly.

  16. PAGE UP/PAGE DOWN
    Operate your display software program (on a connected PC) which responds to page up/down commands (like Microsoft PowerPoint).

Remote control effective range

Infra-red (IR) remote control sensors are located on the front and back of the projector. The remote control must be held at an angle within 30 degrees perpendicular to the projector’s IR remote control sensors to function correctly. The distance between the remote control and the sensors should not exceed 8 meters (~ 26 feet). Make sure that there are no obstacles between the remote control and the IR sensors on the projector that might obstruct the infrared beam.

  1. Operating the projector from the front
  2. Operating the projector from the rear

BENQ-Digital-Projector-Replacement-Remote-Control-
fig-9

Features

  1. Compatibility: Designed specifically for use with BENQ digital projectors, ensuring seamless control and compatibility.
  2. Essential Functions: Allows users to control essential projector functions such as power on/off, input source selection, menu navigation, volume adjustment, and more.
  3. Pre-Configured: Typically comes pre-configured for use with compatible BENQ projector models, eliminating the need for manual programming.
  4. Battery-Powered: Powered by standard batteries (often AAA or AA), making it easy to replace and ensuring reliable operation.
  5. User-Friendly Design: Features a user-friendly layout with clearly labeled buttons for easy and intuitive operation.
  6. Durable Construction: Built to withstand daily use and handling, with a durable and ergonomic design.
  7. Battery Compartment: Equipped with a battery compartment for easy replacement of batteries when needed.
  8. Compact and Portable: Compact and lightweight, making it easy to handle and store when not in use.
  9. Official BENQ Product: An official replacement remote control produced by BENQ, ensuring quality and compatibility with BENQ projectors.
  10. Availability: Available for purchase through authorized BENQ dealers, online retailers, and the official BENQ website.

Safety Precautions

  • Keep Out of Reach: Keep the remote control out of the reach of children, as small parts or batteries could pose a choking hazard.
  • Battery Handling: When replacing batteries, use the specified type and follow the correct polarity (+/-). Dispose of used batteries according to local regulations.
  • Avoid Dropping: Avoid dropping the remote control, as it may cause damage to the internal components.
  • Avoid Water and Liquids: Keep the remote control away from water and liquids to prevent electrical damage.
  • Temperature: Operate the remote control within the specified temperature range provided in the user manual.

Care and Maintenance

  • Clean Regularly: Periodically clean the remote control’s surface with a soft, lint-free cloth to remove dust and dirt.
  • Battery Maintenance: Replace batteries when the remote control becomes unresponsive or the signal weakens. Always remove batteries if the remote control won’t be used for an extended period.
  • Avoid Extreme Temperatures: Store the remote control in a dry place away from extreme temperatures, humidity, and direct sunlight.
  • Avoid Impact: Handle the remote control with care to avoid physical damage.

Troubleshooting Tips

Issue: Remote Control Not Working

  • Check Batteries: Ensure that the batteries are correctly inserted with the correct polarity (+/-). Replace old batteries with fresh ones.
  • Infrared Sensor: Make sure there are no obstructions between the remote control and the projector’s infrared sensor. Clean the remote’s infrared transmitter if dirty.
  • Compatibility: Verify that the remote control is compatible with your BENQ projector model. Refer to the user manual for compatibility information.

Issue: Inconsistent Operation

  • Distance and Angle: Ensure you are within the effective operating range and pointing the remote control directly at the projector’s sensor.
  • Interference: Avoid operating the remote control in the presence of strong sources of infrared interference, such as direct sunlight or other electronic devices emitting infrared signals.

Issue: Unresponsive Buttons

  • Button Sticking: Check for any debris or obstructions that may be causing buttons to stick. Clean the remote control’s surface if needed.

Issue: Remote Control Not Turning On/Off the Projector

  • Projector Power: Verify that the projector is powered on and in a state where it can receive remote commands.
  • Signal Range: Ensure you are within the effective signal range for remote operation.
  • Replace Batteries: Weak batteries may result in an inability to turn the projector on/off. Replace the batteries if necessary.

Issue: Menu Navigation Problems

  • Button Sequences: Follow the correct button sequences for menu navigation as outlined in the projector’s user manual.

Issue: Other Functionality Problems

  • Reset: If you encounter persistent issues, consult the projector’s user manual for instructions on resetting the remote control to its default settings.
  • Compatibility Check: Recheck the compatibility of the remote control with your BENQ projector model.

FAQs

What is the BENQ Digital Projector Replacement Remote Control?

The BENQ Digital Projector Replacement Remote Control is a remote control device designed specifically for controlling BENQ digital projectors as a replacement or spare remote.

Is this remote control compatible with all BENQ projectors?

No, the compatibility of this replacement remote control may vary. It is essential to check the compatibility list or model numbers to ensure it works with your specific BENQ projector.

How do I determine if this remote control is compatible with my BENQ projector?

To determine compatibility, check the user manual of your BENQ projector or visit the official BENQ website. They typically provide a list of compatible models for their replacement remote controls.

What functions can I control with this replacement remote?

The replacement remote control typically allows you to control essential functions of your BENQ projector, including power on/off, input selection, menu navigation, volume, and more.

Is programming required for this remote control to work with my BENQ projector?

In most cases, no programming is required. The replacement remote control is pre-configured to work with compatible BENQ projectors, making setup straightforward.

How do I replace the batteries in this remote control?

To replace the batteries, locate the battery compartment on the back of the remote, remove the old batteries, and insert new ones following the polarity markings.

Can I use this remote control as a universal remote for other devices?

No, this replacement remote control is specifically designed for BENQ projectors and may not work with other devices due to its unique programming.

Where can I purchase the BENQ Digital Projector Replacement Remote Control?

You can typically purchase the replacement remote control from authorized BENQ dealers, online retailers, or through the official BENQ website.

What should I do if my replacement remote control is not working correctly?

If you encounter issues with the remote control, first check the batteries, ensure proper compatibility, and clean the remote's infrared sensor. If problems persist, contact BENQ customer support for assistance.

Is there a warranty for this replacement remote control?

Warranty coverage may vary depending on the seller and region. Check the warranty information provided with the remote control or contact the seller for details.

Can I order a replacement remote control if I've lost the original?

Yes, you can order a replacement remote control if you've lost the original. Ensure you provide the correct model information to order the compatible replacement.

Is there an official BENQ app for remote control on mobile devices?

BENQ may offer mobile apps for remote control on compatible devices. Check the BENQ website or app store for details on available apps for your specific BENQ projector model.

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