BenQ CR21-WW Screen Bar Pro User Guide

June 1, 2024
BenQ

BenQ CR21-WW Screen Bar Pro

BenQ-CR21-WW-Screen-Bar-Pro-fig-1

Product Information

Specifications:

  • Power Source : USB-C
  • Color Temperature Settings: 2700K – 6500K
  • Brightness Levels : 16
  • Presence Detection : Yes

Product Usage Instructions

Installation:

  1. Extend the clip of the lamp and rest it on the monitor bezel.
  2. Connect the USB-C power cord to the AC power adapter and plug it into an AC power outlet.

Using the Lamp:
Controls on the Lamp Head:

  • Color Temperature Adjustment key
  • My Favorite Mode key
  • Presence Detection key
  • Brightness Adjustment key (Decrease & Increase)
  • Auto-dimming Mode key

Turning On/Off the Lamp and Entering Auto-dimming Mode:

  • To turn on the lamp, tap the Power key. Tap again to turn it off.
  • To enter Auto-dimming Mode, tap the Auto-dimming Mode key when the lamp is on.

Manually Adjusting Brightness and Color Temperature:

  • To adjust brightness, tap the Brightness Adjustment key and then select from 16 levels.
  • To adjust color temperature, tap the Color Temperature Adjustment key and select from 8 settings.

Turning On/Off the Presence Detection Function:
The lamp can turn on automatically when the user enters the detection area.

My Favorite Mode:
Save your preferred brightness and color temperature settings by tapping and holding the My Favorite Mode key.

FAQ

What should I do if any items are missing or damaged in the package?
Please contact the place of purchase immediately for assistance.

Package Contents

The package should include the following items. If anything is missing or damaged, please contact the place of purchase immediately.

  • 1 x ScreenBar Pro lamp (with USB-C power cord)
  • 1 x Quick Start Guide
  • 1 x AC power adapter
  • 1 x Warranty card
    The illustrations in this guide are for your reference only and may look different from the appearance of the actual product.

Safety Warnings

  • Only use the provided AC power adapter and connect it to 100-240V AC, 50/ 60Hz power. Otherwise the lamp will not work properly and may even cause a fire. If you prefer to connect the lamp to a USB-C port directly without using the provided AC power adapter, ensure that the USB-C port provides enough power (5V DC, 2A) for optimized performance.

  • Do not place or hang any objects on the lamp to avoid malfunction.

  • Route the USB power cord to avoid it being pinched by items placed upon or against it.

  • If the lamp will not be used for an extended time period, unplug the AC power adapter from the power outlet.
    CAUTION

    • If you encounter the following situations, unplug the power adapter or remove the USB power cord from the USB-C port immediately, and seek support from an authorized service agent or qualified technician:
    • When the casing of this product is damaged
    • When this product emits an abnormal smell
    • When the LED light source flickers abnormally
    • When the power cord is damaged or the wire inside is exposed
    • Do not expose this product to humid environments (such as bathrooms/outdoors) to avoid short circuiting and accidents.
    • This product is only suitable for indoor use, do not use it outdoors.
    • It is strictly prohibited to disassemble any part or component of this product. Otherwise it may cause an accident and invalidate the product warranty.

Installation

  1. Extend the clip of the lamp as shown in [Figure A].
  2. Rest the lamp on the monitor bezel [Figure B1]. It is recommended that you fit the clip closely against the monitor bezel so there is no visible gap in between.

BenQ-CR21-WW-Screen-Bar-Pro-fig-2

  * The applicable range of the monitor bezel thickness is 0.43cm – 6.5cm.
  * Refer to the illustrations below for how to install the lamp on different types of monitors:

BenQ-CR21-WW-Screen-Bar-Pro-fig-3

  1. Connect the USB-C power cord to the AC power adapter [Figure B2], and then plug the AC power adapter into an AC power outlet [Figure B3]. The lamp will turn ON automatically.

Using the Lamp

Controls on the Lamp Head
You can use the touch keys and knob on the lamp head to perform various operations. Refer to the figure below for the names and position of these controls:

BenQ-CR21-WW-Screen-Bar-Pro-fig-4

When the lamp is off and the ambient brightness is extremely low, all the indicator lights will go out so as not to disturb the user’s sleep at night.

Turning On/Off the Lamp and Entering Auto-dimming Mode

Turning On/Off the Lamp
To turn on the lamp, tap the Power key. To turn off the lamp, tap the Power key again.

Entering Auto-dimming Mode

  • To enter Auto-dimming Mode, tap the Auto-dimming
  • Mode key when the lamp is on. The Auto-dimming
  • Mode indicator will light up. The Auto-dimming
  • Mode automatically adjusts the lamp’s brightness according to the ambient lighting condition and sets the color temperature setting to 4000K.

NOTE

  • Do not block the light sensor on the lamp. Otherwise the Auto-dimming Mode will not function properly.
  • If the Auto-dimming Mode is turned on, the lamp will monitor the ambient lighting condition and dynamically adjust the brightness.
  • The Auto-dimming Mode will exit automatically and the Auto-dimming Mode indicator will go off when you manually adjust brightness or color temperature.

Manually Adjusting Brightness and Color Temperature

Adjusting Brightness

  1. Tap the Brightness Adjustment key when the lamp is on. The Brightness Adjustment indicator will light up.

  2. Tap the key to decrease brightness, or tap the key to increase it. You can select from 16 brightness levels.

    • If the power supply capacity is up to 5V 1.5A, only 14 brightness levels are available for adjustment.
    • If the power supply capacity is up to 5V 0.9A, only 8 brightness levels are available for adjustment.
    • If the power supply capacity is less than 5V 0.9A, the lamp will not operate properly. Use the provided AC power adapter or connect it to another power supply that meets 5V 2A to optimize the performance the lamp.

Adjusting Color Temperature

  1. Tap the Color Temperature Adjustment key when the lamp is on. The Color Temperature Adjustment indicator will light up.
  2. Tap the key to select a higher color temperature setting, or tap the key to select a lower one. You can select from 8 color temperature settings: 6500K (daylight), 5700K (cool white), 5000K, 4500K (neutral white), 4000K, 3500K (warm white), 3000K and 2700K (soft white).

If the power supply is suddenly interrupted, the lamp will automatically return to its settings before the power outage when the power is restored.

  * If the lamp was on before the power outage, it will automatically turn on when power is restored, and restore the brightness and color temperature settings before the power outage.
  * If the lamp was off before the power outage, it will remain off when power is restored.

Turning On/Off the Presence Detection Function

The Presence Detection function allows the lamp to turn on automatically when the user enters the detection area (as shown in the figure).

  • To turn on the Presence Detection function, tap the Presence Detection key. The Presence Detection indicator will light up.
  • To turn the function off, tap the Presence Detection key again. The indicator will go out.

Note

  * When the Presence Detection function is on, if the user leaves the detection area for more than 5 minutes, the lights will automatically turn off to save power.
  * With the Presence Detection function on, if you manually turn off the lamp, the Presence Detection function will be disabled temporarily and the Presence Detection indicator will flash for about 30 seconds. When the indicator stops flashing, the Presence Detection function will resume and the lamp will turn on if you are still in the detection area.
  * Do not block the ultrasound sensor on the lamp. Otherwise the Presence Detection function will not work properly.
  * Do not insert any object into the ultrasound sensor to avoid malfunction of it.

My Favorite Mode

After you manually adjust the lamp’s brightness and color temperature settings, you can use this function to save them as your favorite mode.

  1. Adjust the lamp’s brightness and color temperature settings according to your preference.
  2. When done, tap and hold the My Favorite Mode key for approximately 3 seconds. The Brightness Adjustment , Color Temperature Adjustment and My Favorite Mode indicators will flash 3 times simultaneously to indicate that the settings are saved successfully.
    To access My Favorite Mode , tap the My Favorite Mode key.

Maintenance and Troubleshooting

  • First turn off the lamp and unplug the lamp from the AC power adapter or USB port. When cleaning the lamp, wipe off any smears or dusts using a soft, lint-free cloth lightly moistened with a mild detergent solvent. Do not use alcohol or any other chemical solvents like kerosene, naphtha and so on, as the lamp’s casing may become damaged.
  • Do not rinse the lamp or any of its components directly with water.
  • If the lamp does not turn on, check to make sure that there are no loose connections between the USB power cord, power adapter, and USB-C port.
  • If the problem persists, please contact the place of purchase for help.

Specifications

DIMENSION

BenQ-CR21-WW-Screen-Bar-Pro-fig-21

Model CR21_C
AC power input 100-240V AC, 50/60Hz (US/JP)

220-240V AC, 50/60Hz (EU/UK)

Max. power consumption| Max. 8.5W
Dimensions (Width x Depth x Height)| 50 x 13.5 x 9.2 cm
Power adapter model number| PS15J050K3000UC (US/JP) PS15K050K3000Z (EU/UK)

References

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