BenQ MS560 Digital Projector User Manual

BenQ MS560 Digital Projector

Specifications:

• Model: MS560 / MX560 / MW560 / MH560
• Version: 1.01

Product Information

The Digital Projector is a versatile device designed for high-quality projection of images and videos. It offers various features to enhance user experience and is suitable for both professional and personal use.

Product Usage Instructions

Important Safety Instructions:

1. Read the manual before operating the projector and keep it for future reference.
2. Avoid looking directly at the projector lens during operation to prevent eye damage.
3. For servicing, always consult qualified personnel.
4. Avoid blocking the projection lens during operation to prevent overheating and potential fire hazards. Use the blank function to turn off the lamp temporarily.
5. Open the lens shutter or remove the lens cap when the lamp is on.
6. Allow the projector to cool for approximately 45 minutes before replacing the lamp assembly due to high temperatures.
7. Operate lamps within the rated lamp life to prevent breakage.
8. Ensure the projector is unplugged before replacing lamp assembly or electronic components.
9. Place the projector on a level, stable surface during operation to avoid malfunctions or damage.
10. Avoid tilting the projector more than 10 degrees left to right or 15 degrees front to back as it may cause lamp damage.
11. Avoid placing the projector on an unstable surface to prevent falls and damage.
12. Do not stand the projector vertically to avoid potential falling hazards.
13. Avoid disassembling the projector except for lamp replacement. Refer complex servicing to professionals.
14. Avoid stepping on the projector or placing objects on it to prevent physical damage or accidents.

FAQs

• Q: Where can I find details on BenQ projector patent coverage?
  • A: You can visit https://patmarking.benq.com/ for information on BenQ projector patent coverage.
    For other information, please visit www.BenQ.com

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Digital Projector
User Manual

MS560 / MX560 / MW560 / MH560

V 1.01

For other information, please visit www.BenQ.com

Warranty and Copyright information

Limited warranty

BenQ warrants this product against any defects in material and workmanship, under normal usage and storage. Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ’s only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the product of any defects. Important: The above warranty shall be void if the customer fails to operate the product in accordance with BenQ’s written instructions, especially the ambient humidity must be in-between 10% and 90%, temperature in-between 0°C and 35°C, altitude lower than 4920 feet, and avoiding to operate the projector in a dusty environment. This warranty gives you specific legal rights, and you may have other rights which vary from country to country. For other information, please visit www.BenQ.com.
Copyright
Copyright © 2023 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes. *DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are copyrights of their respective companies or organizations.
Patents
Please go to http://patmarking.benq.com/ for the details on BenQ projector patent coverage.
2 Warranty and Copyright informationTable of Contents 3

Important safety instructions

Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product.

1. Please read this manual before you operate your projector. Save it for future reference.
2. Do not look straight at the projector lens during operation. The intense light beam may damage your eyes.

6. In some countries, the line voltage is NOT stable. This projector is designed to operate safely within a mains voltage between 100 to 240 volts AC, but could fail if power cuts or surges of ±10 volts occur. In areas where the mains voltage may fluctuate or cut out, it is recommended that you connect your projector through a power stabilizer, surge protector or uninterruptible power supply (UPS).

3. Refer servicing to qualified service personnel.

7. Do not block the projection lens with any objects when the projector is under operation as this could cause the objects to become heated and deformed or even cause a fire. To temporarily turn off the lamp, use the blank function.

4. Always open the lens shutter (if any) or remove the lens cap (if any) when the projector lamp is on.
5. The lamp becomes extremely hot during operation. Allow the projector to cool for approximately 45 minutes prior to removing the lamp assembly for replacement.

8. Do not operate lamps beyond the rated lamp life. Excessive operation of lamps beyond the rated life could cause them to break on rare occasions.

4 Important safety instructions

9. Never replace the lamp assembly or any electronic components unless the projector is unplugged.

13. Always place the projector on a level,
horizontal surface during operation.
– Do not use if tilted at an angle of more than 10 degrees left to right, nor at angle of more than 15 degrees front to back. Using the projector when it is not fully horizontal may cause a malfunction of, or damage to, the lamp.

10. Do not place this product on an unstable cart, stand, or table. The product may fall, sustaining serious damage.

14. Do not stand the projector on end vertically. Doing so may cause the projector to fall over, causing injury or resulting in damage to the projector.

11. Do not attempt to disassemble this projector. There are dangerous high voltages inside which may cause death if you should come into contact with live parts. The only user serviceable part is the lamp which has its own removable cover.
Under no circumstances should you ever undo or remove any other covers. Refer servicing only to suitably qualified professional service personnel.

15. Do not step on the projector or place any objects upon it. Besides probable physical damage to the projector, doing so may result in accidents and possible injury.

12. Do not block the ventilation holes.
– Do not place this projector on a blanket, bedding or any other soft surface.
– Do not cover this projector with a cloth or any other item.
– Do not place inflammables near the projector.

16. When the projector is under operation, you may sense some heated air and odor from its ventilation grill. It is a normal phenomenon and not a product defect.

If the ventilation holes are seriously obstructed, overheating inside the projector may result in a fire.

Important safety instructions 5

17. Do not place liquids near or on the projector. Liquids spilled into the projector may cause it to fail. If the projector does become wet, disconnect it from the power supply’s power outlet and call BenQ to have the projector serviced.

20. Do not place this projector in any of the
following environments.
– Space that is poorly ventilated or confined. Allow at least 50 cm clearance from walls and free flow of air around the projector.
– Locations where temperatures may become excessively high, such as the inside of a car with all windows rolled up.
– Locations where excessive humidity, dust, or cigarette smoke may contaminate optical components, shorten the projector’s life span and darken the image.

18. This product is capable of displaying inverted images for ceiling/wall mount installation.

– Locations near fire alarms
– Locations with an ambient temperature above 40°C / 104°F
– Locations where the altitudes are higher than 3000 m (10000 feet).

19. This apparatus must be earthed.

3000 m (10000 feet)

0 m (0 feet)
Risk Group 2
1. According to the classification of photobiological safety of light sources and light source systems, this product is Risk Group 2, IEC 62471-5:2015.
2. Possibly hazardous optical radiation emitted from this product. 3. Do not stare at operating light source. May be harmful to the eyes. 4. As with any bright source, do not stare into the direct beam.

To avoid damaging the DLP chips, never aim a high-power laser beam into the projection lens. Hg – Lamp contains mercury. Manage in accordance with local disposal laws. See www.lamprecycle.org.

6 Important safety instructions

Introduction

Shipping contents
Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase.
Standard accessories

Projector

Remote control with batteries

HDMI cable

Quick start guide

Warranty card*

Power cord

· The supplied accessories will be suitable for your region, and may differ from those illustrated. · *The warranty card is only supplied in some specific regions. Please consult your dealer for detailed information.

Optional accessories

1. Spare lamp kit

3. Instashow (WDC10/WDC20)

2. 3D glasses

4. Dust filter

Replacing the remote control batteries

1. Press and open the battery cover, as illustrated.
2. Remove the old batteries (if applicable) and install two AAA batteries. Make sure that the positive and negative ends are positioned correctly, as illustrated.
3. Replace the battery cover until it clicks into place.

· Avoid leaving the remote control and batteries in an excessive heat or humid environment like the kitchen, bathroom, sauna, sunroom or in a closed car.
· Replace only with the same or equivalent type recommended by the battery manufacturer.
· Dispose of the used batteries according to the manufacturer’s instructions and local environment regulations for your region.
· Never throw the batteries into a fire. There may be danger of an explosion.
· If the batteries are dead or if you will not be using the remote control for an extended period of time, remove the batteries to avoid damage to the remote control from possible battery leakage.

Introduction 7

Projector exterior view

6

1

7

2
8 3 3 4 5
21 3

19 21

9 10 11 12 13 14 151617 18 20

21

3

1. Focus ring and Zoom ring 2. Vent (air exhaust) 3. Adjuster feet 4. Projection lens 5. IR remote sensor 6. External control panel
(See Controls and functions on page 9.) 7. Lamp cover 8. Vent (air inlet) 9. Audio input jack
Audio output jack 10. HDMI 1 input port 11. HDMI 2 input port

12. USB Type A port with power charging 13. RGB (PC) signal input jack 14. RGB (PC) signal output jack 15. RS-232 control port 16. USB Mini-B port 17. S-Video input jack 18. Video input jack 19. AC power jack 20. Kensington anti- theft lock slot 21. Wall mount holes

8 Introduction

Controls and functions

Projector & Remote control

All the key presses described in this document are available on the remote control or projector.

1

5

1

2

6

7

11

6

8

12

3

9

4

10

5

8

4

9

10

15

7

16

17

13

18

14

19

20

1. POWER
Toggles the projector between standby mode and on.
ON/ Off
Toggles the projector between standby mode and on.
2. POWER indicator light/TEMPerature warning light/LIGHT indicator light (See Indicators on page 47.)
3. IR remote sensor
4. BACK
Goes back to previous OSD menu, exits and saves menu settings.

5. Arrow keys ( , , , ) When the On-Screen Display (OSD) menu is activated, these keys are used as directional arrows to select the desired menu items and to make adjustments.
Keystone keys ( , ) Displays the keystone correction page.
Volume keys / Decreases or increase the projector volume.

Introduction 9

6. SOURCE

14. SMART ECO

Displays the source selection bar.

Displays the Light Mode menu for selecting a

7. ECO BLANK

suitable lamp operating mode.

Used to hide the screen picture.

15. FREEZE

Do not block the projection lens from

Freezes the projected image.

projecting as this could cause the blocking 16. ASPECT

object to become heated and deformed or

even cause a fire.

Selects the display aspect ratio.

8. OK

17. Volume keys /

Confirms the selected On-Screen Display

Decreases or increase the projector volume.

(OSD) menu item.

18. ZOOM+/ZOOM-

9. AUTO

Magnifies or reduces the projected picture

Automatically determines the best picture

size.

timings for the displayed image when PC signal (analog RGB) is selected.

19. QUICK INSTALL

10. MENU

Quickly selects several functions to adjust the projected image and displays the test pattern.

Turns on the On-Screen Display (OSD) menu.

20. Picture Mode

11. Source selection button: PC 1

Selects the picture mode.

Selects PC 1 input source for display.

12. Source selection button: HDMI

Selects HDMI input source for display.

13. PAGE /PAGE

Operate your display software program (on a connected PC) which responds to page up/down commands (like Microsoft PowerPoint).

10 Introduction

Remote control effective range

The remote control must be held at an angle within 30 degrees perpendicular to the projector’s IR remote control sensor(s) to function correctly. The distance between the remote control and the sensor(s) should not exceed 8 meters (~ 26 feet).

Make sure that there are no obstacles between the remote control and the IR sensor(s) on the projector that might obstruct the infra-red beam.

· Operating the projector from the front

· Operating the projector from the top

Approx. +30º

Approx. +30º

Introduction 11

Positioning your projector

Choosing a location

Before choosing an installation location for your projector, take the following factors into consideration: · Size and position of your screen · Electrical outlet location · Location and distance between the projector and the rest of your equipment

You can install your projector in the following ways.

1. Front Table
Select this location with the projector placed on the table in front of the screen. This is the most common way to position the projector for quick setup and portability.

2. Rear Table
Select this location with the projector placed on the table behind the screen. Note that a special rear projection screen is required.

3. Front Ceiling

4. Rear Ceiling

Select this location with the projector suspended Select this location with the projector suspended

upside-down in front of the screen. Purchase the upside-down from behind the screen. Note that a

BenQ Projector Ceiling/Wall Mount Kit from your special rear projection screen and the BenQ

dealer to mount your projector.

Projector Ceiling/Wall Mount Kit are required for

this installation location.

After turning on the projector, go to Advanced Menu – Settings > Projector Installation > Projector Installation and press / to select a setting. You can also use QUICK INSTALL on the remote control to access this menu.
12 Positioning your projector

Obtaining a preferred projected image size
The distance from the projector lens to the screen, the zoom setting (if available), and the video format each factors in the projected image size.
Projection dimensions
MS560/MX560

4:3 Screen diagonal H

Screen Center of lens

W

Offset

Projection distance

· The screen aspect ratio is 4:3 and the projected picture is in a 4:3 aspect ratio

Screen size

Diagonal

Inch

mm

H (mm)

30

762

457

40

1016

610

50

1270

762

60

1524

914

70

1778

1067

80

2032

1219

90

2286

1372

100

2540

1524

110

2794

1676

120

3048

1829

130

3302

1981

140

3556

2134

150

3810

2286

160

4064

2438

170

4318

2591

180

4572

2743

190

4826

2896

200

5080

3048

250

6350

3810

300

7620

4572

W (mm)
610 813 1016 1219 1422 1626 1829 2032 2235 2438 2642 2845 3048 3251 3454 3658 3861 4064 5080 6096

Projection distance (mm)

Min distance (max. zoom)

Average

Max distance (min. zoom)

1195

1253

1311

1593

1670

1748

1991

2088

2184

2390

2505

2621

2788

2923

3058

3186

3341

3495

3584

3758

3932

3983

4176

4369

4381

4593

4806

4779

5011

5243

5178

5428

5679

5576

5846

6116

5974

6264

6553

6372

6681

6990

6771

7099

7427

7169

7516

7864

7567

7934

8301

7965

8352

8738

9957

10439

10922

11948

12527

13106

Offset (mm)
45 61 76 91 107 122 137 152 168 183 198 213 229 244 259 274 290 305 381 457

For example, if you are using a 120-inch screen, the recommended projection distance is 5011 mm.

If your measured projection distance is 6200 mm, the closest match in the “Projection distance (mm)” column is 6264 mm. Looking across this row shows that a 150” (about 3.8 m) screen is required.

To optimize your projection quality, we suggest to do the projection within non-gray area.
All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector’s optical characteristics. This will help you determine the exact mounting position so that it best suits your installation location.

Positioning your projector 13

MW560

16:10 Screen diagonal

H

W

Offset

Screen Center of lens
Projection distance

· The screen aspect ratio is 16:10 and the projected picture is in a 16:10 aspect ratio

Screen size

Diagonal

Inch

mm

H (mm)

30

762

406

40

1016

538

50

1270

673

60

1524

808

70

1778

942

80

2032

1007

90

2286

1212

100

2540

1346

110

2794

1481

120

3048

1615

130

3302

1750

140

3556

1885

150

3810

2019

160

4064

2154

170

4318

2289

180

4572

2423

190

4826

2558

200

5080

2692

250

6350

3365

300

7620

4039

W (mm)
646 862 1077 1292 1508 1723 1939 2154 2369 2585 2800 3015 3231 3446 3662 3877 4092 4308 5385 6462

Projection distance (mm)

Min distance (max. zoom)

Average

Max distance (min. zoom)

1002

1050

1098

1335

1400

1465

1669

1750

1831

2003

2100

2197

2337

2450

2563

2671

2800

2929

3005

3150

3295

3339

3500

3662

3672

3850

4028

4006

4200

4394

4340

4550

4760

4676

4900

5126

5008

5250

5492

5342

5600

5859

5676

5950

6225

6009

6300

6591

6343

6650

6957

6677

7000

7323

8346

8750

9154

10016

10500

10985

Offset (mm)
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

For example, if you are using a 120-inch screen, the recommended projection distance is 4200 mm.

If your measured projection distance is 5200 mm, the closest match in the “Projection distance (mm)” column is 5250 mm. Looking across this row shows that a 150” (about 3.8 m) screen is required.

To optimize your projection quality, we suggest to do the projection within non-gray area.
All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector’s optical characteristics. This will help you determine the exact mounting position so that it best suits your installation location.

14 Positioning your projector

MH560

16:9 Screen diagonal

H W

Offset

Screen Center of lens
Projection distance

· The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio

Screen size

Diagonal

Inch

mm

H (mm)

30

762

374

40

1016

498

50

1270

623

60

1524

747

70

1778

872

80

2032

996

90

2286

1121

100

2540

1245

110

2794

1370

120

3048

1494

130

3302

1619

140

3556

1743

150

3810

1868

160

4064

1992

170

4318

2117

180

4572

2241

190

4826

2366

200

5080

2491

250

6350

3113

300

7620

3736

W (mm)
664 886 1107 1328 1550 1771 1992 2214 2435 2657 2878 3099 3321 3542 3763 3985 4206 4428 5535 6641

Projection distance (mm)

Min distance (max. zoom)

Average

Max distance (min. zoom)

990

1039

1089

1319

1386

1452

1649

1732

1815

1979

2079

2178

2309

2425

2541

2639

2772

2905

2969

3118

3268

3299

3465

3631

3628

3811

3994

3958

4158

4357

4288

4504

4720

4618

4850

5083

4948

5197

5446

5278

5543

5809

5608

5890

6172

5937

6236

6535

6267

6583

6898

6597

6929

7261

8246

8661

9077

9896

10394

10892

Offset (mm)
30 40 50 60 70 80 90 100 110 120 130 139 149 159 169 179 189 199 249 299

For example, if you are using a 120-inch screen, the recommended projection distance is 4158 mm.

If your measured projection distance is 5200 mm, the closest match in the “Projection distance (mm)” column is 5197 mm. Looking across this row shows that a 150” (about 3.8 m) screen is required.

To optimize your projection quality, we suggest to do the projection within non-gray area.
All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector’s optical characteristics. This will help you determine the exact mounting position so that it best suits your installation location.

Positioning your projector 15

Mounting the projector

If you intend to mount your projector, we strongly recommend that you use a proper fitting BenQ projector mounting kit and that you ensure it is securely and safely installed.
If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall down due to an improper attachment through the use of the wrong gauge or length screws.
Before mounting the projector
· Purchase a BenQ projector mounting kit from the place you purchased your BenQ projector.
· BenQ recommends that you also purchase a separate Kensington lock compatible security cable and attach it securely to both the Kensington lock slot on the projector and the base of the mounting bracket. This will perform the secondary role of restraining the projector should its attachment to the mounting bracket become loose.
· Ask your dealer to install the projector for you. Installing the projector on your own may cause it to fall and result in injury.
· Take necessary procedures to prevent the projector from falling off such as during an earthquake.
· The warranty doesn’t cover any product damage caused by mounting the projector with a non-BenQ brand projector mounting kit.
· Consider the surrounding temperature where the projector is ceiling/wall mounted. If a heater is used, the temperature around the ceiling/wall may be higher than expected.
· Read the user manual for the mounting kit about the range of torque. Tightening with torque exceeding the recommended range may cause damage to the projector and subsequently falling off.
· Make sure the power outlet is at an accessible height so that you can easily shut down the projector.
Ceiling/Wall mount installation diagram
Ceiling/Wall mount screw: M4 (Max L = 25 mm; Min L = 20 mm)

27

75

100

146

75

Unit: mm

16 Positioning your projector

Adjusting the projected image
Adjusting the projection angle
If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image becomes trapezoidal. You can screw the adjuster feet to fine-tune the horizontal angle. To retract the feet, screw the adjuster feet in a reverse direction.
Do not look into the lens while the lamp is on. The strong light from the lamp may cause damage to your eyes.

Auto-adjusting the image
In some cases, you may need to optimize the picture quality. To do this, press AUTO. Within 3 seconds, the built-in Intelligent Auto Adjustment function will re-adjust the values of Frequency and Clock to provide the best picture quality. The current source information will be displayed in the corner of the screen for 3 seconds.
This function is only available when PC signal (analog RGB) is selected.

Fine-tuning the image size and clarity
Adjust the projected image to the size that you need using the zoom ring.

Sharpen the image by rotating the focus ring.

Positioning your projector 17

Correcting keystone

Keystoning refers to the situation where the projected image becomes a trapezoid due to angled projection.

To correct this, you will need to manually correct it following these steps.

1. Do one of the following steps to display the keystone correction page.

· Press / on the projector or remote control.
· Press QUICK INSTALL on the remote control. Press to highlight Keystone and press OK.

Press .

Press .

· Go to Advanced Menu – Display > Keystone and press OK.

2. After the Keystone correction page displays. Press to correct keystoning at the top of the image. Press to correct keystoning at the bottom of the image.

18 Positioning your projector

Connection
When connecting a signal source to the projector, be sure to: 1. Turn all equipment off before making any connections. 2. Use the correct signal cables for each source. 3. Ensure the cables are firmly inserted.
A/V device

8

9

4

5

6

77
Speakers

9

1

33

1

2

1 VGA cable 2 VGA to DVI-A cable 3 USB cable
Component Video to VGA
4
(D-Sub) adapter cable 5 S-Video cable 6 Video cable 7 Audio cable 8 Audio L/R cable 9 HDMI cable

Notebook or

Monitor

desktop computer

· In the connections above, some cables may not be included with the projector (see Shipping contents on page 7). They are commercially available from electronics stores.
· The connection illustrations are for reference only. The rear connecting jacks available on the projector vary with each projector model.
· Many notebooks do not turn on their external video ports when connected to a projector. Usually a key combo like FN + function key with a monitor symbol turns the external display on/off. Press FN and the labeled function key simultaneously. Refer to your notebook’s documentation to find your notebook’s key combination.
· If the selected video image is not displayed after the projector is turned on and the correct video source has been selected, check that the video source device is turned on and operating correctly. Also check that the signal cables have been connected correctly.

Connection 19

You need only connect the projector to a video source device using just one of the connecting methods, however each provides a different level of video quality.

Terminal

Picture quality

HDMI

Best

Component Video (through RGB input)

Better

S-Video

Good

Video

Normal

Connecting audio
The projector has built-in mono speaker(s) which are designed to provide basic audio functionality accompanying data presentations for business purposes only. They are not designed for, nor intended for stereo audio reproduction use as might be expected in home theater or home cinema applications. Any stereo audio input (if provided), is mixed into a common mono audio output through the projector speaker(s).
The built-in speaker(s) will be muted when the AUDIO OUT jack is connected.
· The projector is only capable of playing mixed mono audio, even if a stereo audio input is connected.
· If the selected video image is not displayed after the projector is turned on and the correct video source has been selected, check that the video source device is turned on and operating correctly. Also check that the signal cables have been connected correctly.

Connection

Operation
Starting up the projector
1. Plug the power cord. Turn on the power outlet switch (where fitted). The power indicator on the projector lights orange after power has been applied.
2. Press on the projector or on the remote control to start the projector. The power indicator flashes green and stays green when the projector is on. The start up procedure takes about 30 seconds. In the later stage of start up, a startup logo is projected. (If necessary) Rotate the focus ring to adjust the image clearness.
3. If the projector is activated for the first time, select your OSD language following the on-screen instructions.
4. If you are prompted for a password, press the arrow keys to enter a 6-digit password. See Utilizing the password function on page 23.
5. Switch all of the connected equipment on. 6. The projector will search for input signals. The current
input signal being scanned appears. If the projector does not detect a valid signal, the message “No Signal” will continue displaying until an input signal is found. You can also press SOURCE to select your desired input signal. See Switching input signal on page 24.
· Please use the original accessories (e.g. power cord) to avoid possible dangers such as electric shock and fire. · If the projector is still hot from previous activity, it will run the cooling fan for approximately 90 seconds before
energizing the lamp. · The Setup Wizard screenshots are for reference only and may differ from the actual design. · If the frequency/resolution of the input signal exceeds the projector’s operating range, you will see the message
“Out of Range” displayed on the background screen. Please change to an input signal which is compatible with the projector’s resolution or set the input signal to a lower setting. See Timing chart on page 51. · If no signal is detected for 3 minutes, the projector automatically enters saving mode.
Operation 21

Using the menus
The projector is equipped with 2 types of On-Screen Display (OSD) menus for making various adjustments and settings. · Basic OSD menu: provides primary menu functions. (See Basic menu on page 31) · Advanced OSD menu: provides full menu functions. (See Advanced menu on page 33) To access the OSD menu, press MENU on the projector or remote control. · Use the arrow keys ( / / / ) on the projector or remote control to move through the menu items. · Use OK on the projector or remote control to confirm the selected menu item. The first time you use the projector (after finishing the initial setup), Basic OSD menu displays.

The OSD screenshots below are for reference only, and may differ from the actual design.

Below is the overview of the Basic OSD menu.

1

Basic Menu

Brightness

Light Mode
SmartEco

Aspect Ratio
Auto

Wireless LAN

2

Picture Mode

Information

Presentation

Volume

Menu Type

Enter

Exit

3

4

5

1 Menu Type

Press OK to enter
4
the menu.

2 2 Main menu

5 Status

Current input Press MENU to

3

6

6

signal

exit.

If you intend to switch from the Basic OSD menu to the Advanced OSD menu, follow the instructions below:

1. Go to Basic Menu > Menu Type.

2. Press OK and press / to select Advanced. Next time when you turn on the projector, you may access the Advanced OSD menu by pressing MENU.

Below is the overview of the Advanced OSD menu.

1 3

2

Picture Display Settings System Information
4

Picture Mode Reference Mode Brightness Contrast Color Tint Sharpness Brilliant Color Advanced Color Settings
Reset Picture

Enter
5

Return

Presentation Presentation
Off
Exit

Main menu Press BACK to go

1 & Main

5 to the previous

menu icon page.

7

2 Sub-menu

Press MENU to
6
exit.

3

Current input signal

7 Status

Press OK

4 to enter the

6

menu.

Operation

Likewise, when you wish to switch from the Advanced OSD menu to the Basic OSD menu, follow the instructions below: 1. Go to Advanced Menu – System > Menu Settings and press OK. 2. Select Menu Type and OK. 3. Press / to select Basic. Next time when you turn on the projector, you may access the Basic
OSD menu by pressing MENU.
Securing the projector

Using a security cable lock
The projector has to be installed in a safe place to prevent theft. Otherwise, purchase a lock, such as the Kensington lock, to secure the projector. You can locate a Kensington lock slot on the rear side of the projector. See item 20 on page 8.
A Kensington security cable lock is usually a combination of key(s) and the lock. Refer to the lock’s documentation for finding out how to use it.

Utilizing the password function

Setting a password

1. Go to Advanced Menu – Settings > Security Settings. Press OK. The Security Settings page appears.

2. Highlight Change Password and press OK.

3. The four arrow keys ( , , , ) respectively represent 4 digits (1, 2, 3, 4). According to the password you desire to set, press the arrow keys to enter six digits for the password.

Input New Password

4. Confirm the new password by re-entering the new

password.

Once the password is set, the OSD menu returns to the

Security Settings page.

Return

5. To activate the Power On Lock function, press / to highlight Power On Lock and press / to select On. Input the password again.

· The digits being input will display as asterisks on-screen. Make a note of your selected password and keep it in a safe place in advance or right after the password is entered so that it is available to you should you ever forget it.
· Once a password has been set and the power on lock is activated, the projector cannot be used unless the correct password is entered every time the projector is started.
If you forget the password

If you enter the wrong password, the password error message will appear, and the Input Password message follows. If you absolutely do not remember the password, you can use the password recall procedure. See Entering the password recall procedure on page 24.

Password Error
Please try again.

If you enter an incorrect password 5 times in succession, the projector will automatically shut down in a short time.

Operation 23

Entering the password recall procedure

1. Press and hold AUTO for 3 seconds. The projector will display a coded number on the screen.
2. Write down the number and turn off your projector.

Recall Password
Please write down the recall code, and contact BenQ Customer Center.

3. Seek help from the local BenQ service center to decode the number. You may be required to provide proof of purchase documentation to verify that you are an authorized user of the projector.

Recall Code: Return

Changing the password

1. Go to Advanced Menu – Settings > Security Settings > Change Password.

2. Press OK. The message “Input Password” appears.

3. Enter the old password.

· If the password is correct, another message “Input New Password” appears.
· If the password is incorrect, the password error message will appear, and the message “Input Password” appears for your retry. You can press BACK to cancel the change or try another password.
4. Enter a new password.

5. Confirm the new password by re-entering the new password.

Disabling the password function

To disable password protection, go to Advanced Menu – Settings > Security Settings > Power On Lock and press / to select Off. The message “Input Password” appears. Enter the current password.

· If the password is correct, the OSD menu returns to the Security Settings page. You will not have to enter the password next time turning on the projector.
· If the password is incorrect, the password error message will appear, and the message “Input Password” appears for your retry. You can press BACK to cancel the change or try another password.

Though the password function is disabled, you need to keep the old password in hand should you ever need to re-activate the password function by entering the old password.

Switching input signal

The projector can be connected to multiple devices at the same time. However, it can only display one full screen at a time. When starting up, the projector automatically searches for the available signals.
Be sure the Advanced Menu – Settings > Auto Source Search menu is On if you want the projector to automatically search for the signals.
To select the source:
1. Press SOURCE. A source selection bar appears.
2. Press / until your desired signal is selected and press OK.
Once detected, the selected source information will appear at the corner of the screen for seconds. If there is multiple equipment connected to the projector, repeat steps 1-2 to search for another signal.

24 Operation

· The brightness level of the projected image will change accordingly when you switch between different input signals.
· For best display picture results, you should select and use an input signal which outputs at the projector’s native resolution. Any other resolutions will be scaled by the projector depending upon the “aspect ratio” setting, which may cause some image distortion or loss of picture clarity. See Aspect Ratio on page 31.
Shutting down the projector
1. Press on the projector or on the remote control and a confirmation message will appear prompting you. If you don’t respond in a few seconds, the message will disappear.
2. Press or a second time. The power indicator flashes orange, the projection lamp shuts down, and the fans will continue to run for approximately 90 seconds to cool down the projector.
3. Once the cooling process finishes, the power indicator becomes a steady orange and fans stop. Disconnect the power cord from the power outlet.
· To protect the lamp, the projector will not respond to any commands during the cooling process. · To shorten the cooling time, you can also activate the Quick cooling function. See Quick Cooling on page 39. · Avoid turning on the projector immediately after turning it off as excessive heat may shorten lamp life. · Lamp life results will vary depending on environmental conditions and usage.
Direct power off
The AC power cord can be pulled out right after the projector is turned off. To protect the lamp, wait about 10 minutes before re-starting the projector. If you attempt to re-start the projector, the fans may run for a few minutes to cool down. In such cases, press or again to start the projector after the fans stop and the power indicator turns orange.
Operation 25

Menu operation

Please note that the on-screen display (OSD) menus vary according to the signal type selected and the projector model you are using. The menu items are available when the projector detects at least one valid signal. If there is no equipment connected to the projector or no signal detected, limited menu items are accessible.
Menu System

Basic menu
Main menu Brightness Aspect Ratio Picture Mode Volume Light Mode
Information
Menu Type

Options 0~50~100 Auto/Real/4:3/16:9/16:10 Bright/Presentation/Infographic/Video/sRGB/ Spreadsheet/(3D)/User 1/User 2 0~5~10 Normal/ECO/SmartEco/LampSave Native Resolution Detected Resolution Source Picture Mode Light Mode 3D Format Color System Light Usage Time Firmware Version Service Code Basic/Advanced

26 Menu operation

Advanced menu

Main menu

Submenu

Picture Mode

Reference Mode

Brightness Contrast Color Tint Sharpness Brilliant Color

Color Temperature

Picture

Color Temperature Tuning

Advanced Color Settings
Color Management

Wall Color Reset Picture

Options Bright/Presentation/Infographic/ Video/sRGB/Spreadsheet/(3D)/ User 1/User 2 Bright/Presentation/Infographic/ Video/sRGB/Spreadsheet/(3D) 0~50~100 -50~0~50 -50~0~50 -50~0~50 0~15~31 On/Off
Cool/Normal/Warm
R Gain (0~50~100) G Gain (0~50~100) B Gain (0~50~100) R Offset (-50~0~50) G Offset (-50~0~50) B Offset (-50~0~50) R (Primary Color/Hue/ Saturation/Gain) G (Primary Color/Hue/ Saturation/Gain) B (Primary Color/Hue/ Saturation/Gain) C (Primary Color/Hue/ Saturation/Gain) M (Primary Color/Hue/ Saturation/Gain) Y (Primary Color/Hue/ Saturation/Gain) Off/Light Yellow/Pink/Light Green/Blue/Blackboard Reset/Cancel

Menu operation 27

Main menu Display

Submenu

Options

Aspect Ratio

Auto/Real/4:3/16:9/16:10

Keystone

-40~0~40

Auto Vertical Keystone

-40~0~40

Test Pattern

On/Off

Phase PC & Component YPbPr Tuning
H. Size

Position

H-5~0~5 V-5~0~5

3D Mode

Auto/Top Bottom/Frame Sequential/Frame Packing/Side by Side/Off

3D Sync Invert Disable/Invert

3D

Apply 3D

3D Settings 1/3D Settings 2/3D

Settings

Settings 3/Off

Save 3D Settings

3D Settings 1/3D Settings 2/3D Settings 3

HDMI-1 HDMI Format HDMI-2

Auto/RGB Limited/RGB Full/ YUV Limited/YUV Full

PC Digital Zoom Video

1.0X~2.0X 1.0X~1.8X

Reset Display

Reset/Cancel

28 Menu operation

Main menu Settings

Submenu

Options

Projector Installation

Front Table/Rear Table/Rear Ceiling/Front Ceiling

Remote Receiver

Front/Top/Front+Top

Auto Source Search

On/Off

Auto Sync

On/Off

Light Mode

Normal/ECO/SmartEco/LampSave

Light Settings

Reset Light Timer

Reset/Cancel

Light Usage Time

Quick Cooling On/Off

Blank Timer

Disable/5 min/10 min/15 min/ 20 min/25 min/30 min

Reminder Message

On/Off

Operation Settings

High Altitude Mode

On/Off Direct Power On

Power On/Off Signal Power On

Settings

Auto Power Off

Power Off Timer

Instant Restart On/Off

Security Settings

Panel Key Lock On/Off Change Password Power On Lock On/Off

Baud Rate

9600/14400/19200/38400/57600/ 115200

HDMI Equalizer

HDMI-1 HDMI-2

Auto/Lower/Low/Middle/High/ Higher

USB Power Switch

On/Off

Reset Settings

Reset/Cancel

Menu operation 29

Main menu

Submenu

Options

System Information

Language

Bhs Ind

Standby Settings

Standby Mode
Audio Pass Through

Eco/Normal Off/Audio in/HDMI-1/HDMI-2

Background Settings

Background BenQ/Black/Blue/Purple Splash Screen BenQ/Black/Blue

Menu Type

Basic/Advanced

Menu Settings Menu Display Time

5 sec/10 sec/20 sec/30 sec/Always

Mute

On/Off

Audio Settings Volume Power On/Off Ring Tone

0~5~10 On/Off

Closed Caption

Closed Caption Enable

On/Off

Caption Version CC1/CC2/CC3/CC4

Factory Default

Reset/Cancel

Reset System

Reset/Cancel

Native Resolution

Detected Resolution

Source

Picture Mode

Light Mode

3D Format

Color System

Light Usage Time

Firmware Version

Service Code

30 Menu operation

Basic menu

Brightness

The higher the value, the brighter the image. Adjust this control so the black areas of the image appear just as black and that detail in the dark areas is visible.

There are several options to set the image’s aspect ratio depending on your input signal source.

· Auto: Scales an image

proportionally to fit the

projector’s native resolution in its

horizontal or vertical width.

15:9 picture

(MS560/ MX560)

(MW560)

(MH560)

Aspect Ratio

· Real: Projects an image as its

original resolution and resizes it to

fit within the display area. For

4:3 picture

input signals with lower

resolutions, the projected image

will be displayed in its original size. 16:9 picture

· 4:3: Scales an image so that it is displayed in the center of the screen with a 4:3 aspect ratio.

4:3 picture

· 16:9: Scales an image so that it is displayed in the center of the screen with a 16:9 aspect ratio. 16:9 picture
· 16:10: Scales an image so that it is displayed in the center of the screen with a 16:10 aspect ratio. 16:10 picture

Menu operation 31

Picture Mode
Volume Light Mode Information Menu Type

The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal picture type.
· Bright: Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required, such as using the projector in well lit rooms.
· Presentation: Is designed for presentations. The brightness is emphasized in this mode to match PC and notebook coloring.
· Infographic: Is perfect for presentations with the mixture of text and graphics due to its high color brightness and better color gradation to see the details clearly.
· Video: Is suitable for playing videos in an environment where there is ambient light. Dynamic color details are preserved by BenQ enhancement technology.
· sRGB: Maximizes the purity of RGB colors to provide true-to-life images regardless of brightness setting. It is most suitable for viewing photos taken with an sRGB compatible and properly calibrated camera, and for viewing PC graphic and drawing applications such as AutoCAD.
· Spreadsheet: Design for users who widely use excel and table to discuss financial numbers or quality numbers in meetings.
· 3D: Is appropriate for playing 3D images and 3D video clips.
· User 1/User 2: Recalls the settings customized based on the current available picture modes. See Reference Mode on page 33.
Adjusts the sound level.
See Setting the Light Mode on page 43.
· Native Resolution: Shows the native resolution of the projector.
· Detected Resolution: Shows the native resolution of the input signal.
· Source: Shows the current signal source.
· Picture Mode: Shows the selected mode in the Picture menu.
· Light Mode: Shows the selected mode in the Light Settings menu.
· 3D Format: Shows the current 3D mode.
· Color System: Shows input system format.
· Light Usage Time: Shows the number of hours the lamp has been used.
· Firmware Version: Shows the firmware version of your projector.
· Service Code: Shows the service code of your projector.
Switches to the Advanced OSD menu. See Using the menus on page 22.

32 Menu operation

Advanced menu

Picture

Picture Mode
Reference Mode

The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal picture type.
· Bright: Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required, such as using the projector in well lit rooms.
· Presentation: Is designed for presentations. The brightness is emphasized in this mode to match PC and notebook coloring.
· Infographic: Is perfect for presentations with the mixture of text and graphics due to its high color brightness and better color gradation to see the details clearly.
· Video: Is suitable for playing videos in an environment where there is ambient light. Dynamic color details are preserved by BenQ enhancement technology.
· sRGB: Maximizes the purity of RGB colors to provide true-to-life images regardless of brightness setting. It is most suitable for viewing photos taken with an sRGB compatible and properly calibrated camera, and for viewing PC graphic and drawing applications such as AutoCAD.
· Spreadsheet: Design for users who widely use excel and table to discuss financial numbers or quality numbers in meetings.
· 3D: Is appropriate for playing 3D images and 3D video clips.
· User 1/User 2: Recalls the settings customized based on the current available picture modes. See Reference Mode on page 33.
There are 2 user-definable modes if the current available picture modes are not suitable for your need. You can use one of the picture modes (except the User 1/User 2) as a starting point and customize the settings.
1. Go to Picture > Picture Mode.
2. Press / to select User 1 or User 2.
3. Press to highlight Reference Mode, and press / to select a picture mode that is closest to your need.
4. Press to select a menu item to be changed and adjust the value. The adjustments define the selected user mode.

Menu operation 33

Brightness Contrast
Color

The higher the value, the brighter the image. Adjust this control so the black areas of the image appear just as black and that detail in the dark areas is visible.
The higher the value, the greater the contrast. Use this to set the peak white level after you have previously adjusted the Brightness setting to suit your selected input and viewing environment.
Lower setting produces less saturated colors. If the setting is too high, colors on the image will be overpowering, which makes the image unrealistic.

Only YUV color space is supported.

Tint

The higher the value, the more greenish the picture becomes. The lower the value, the more reddish the picture becomes.

Sharpness

The higher the value, the sharper the picture becomes.

This feature utilizes a new color-processing algorithm and system level enhancements to enable higher brightness while providing truer, more vibrant colors in picture. It enables a greater than 50% brightness increase in mid- tone Brilliant Color images, which are common in video and natural scenes, so the projector reproduces images in realistic and true colors. If you prefer images with that quality, select On. When Off is selected, the Color Temperature function is not available.

34 Menu operation

Color Temperature

There are several preset color temperature settings available. The available settings may vary according to the signal type selected.

· Normal: Maintains normal colorings for white. · Cool: Makes images appear bluish white. · Warm: Makes images appear reddish white.

Color Temperature Tuning

You can also set a preferred color temperature by adjusting the following options.

· R Gain/G Gain/B Gain: Adjusts the contrast levels of Red, Green, and Blue.
· R Offset/G Offset/B Offset: Adjusts the brightness levels of Red, Green, and Blue.

Color Management

This function provides six sets (RGBCMY) of colors to be adjusted. When you select each color, you can independently adjust its range and saturation according to your preference.

Advanced Color Settings

· Primary Color: Selects a color from among R (Red), G (Green), B (Blue), C (Cyan), M (Magenta), or Y (Yellow).

· Hue: Increase in the range will include colors consisted of more proportions of its two adjacent colors. Please refer to the illustration for how the colors relate to each other. For example, if you select Red and set its range at 0, only pure red in the projected picture will be selected. Increasing its range will include red close to yellow and red close to magenta.

RED

Yellow GREEN

Magenta

Cyan

BLUE

· Saturation: Adjusts the values to your preference. Every adjustment made will reflect to the image immediately. For example, if you select Red and set its value at 0, only the saturation of pure red will be affected.

Saturation is the amount of that color in a video picture. Lower settings produce less saturated colors; a setting of “0” removes that color from the image entirely. If the saturation is too high, that color will be overpowering and unrealistic.
· Gain: Adjusts the values to your preference. The contrast level of the primary color you select will be affected. Every adjustment made will reflect to the image immediately.

Wall Color

Corrects the projected picture’s color when the projection surface such as a

Advanced

painted wall which may not be white, the Wall Color feature can help correct the

Color Settings projected picture’s colors to prevent possible color difference between the source

and projected pictures. There are several precalibrated colors to choose from:

Light Yellow, Pink, Light Green, Blue, and Blackboard.

Reset Picture

Returns all of the adjustments you’ve made for the Picture menu to the factory preset values.

Menu operation 35

Display

There are several options to set the image’s aspect ratio depending on your input signal source.

· Auto: Scales an image

proportionally to fit the

projector’s native resolution in its

horizontal or vertical width.

15:9 picture

(MS560/ MX560)

(MW560)

(MH560)

Aspect Ratio

· Real: Projects an image as its

original resolution and resizes it to

fit within the display area. For

4:3 picture

input signals with lower

resolutions, the projected image

will be displayed in its original size. 16:9 picture

· 4:3: Scales an image so that it is displayed in the center of the screen with a 4:3 aspect ratio.

4:3 picture

· 16:9: Scales an image so that it is displayed in the center of the screen with a 16:9 aspect ratio. 16:9 picture

Keystone
Auto Vertical Keystone

· 16:10: Scales an image so that it is displayed in the center of the screen with a 16:10 aspect ratio. 16:10 picture
·
Corrects any keystoning of the image. See Correcting keystone on page 18.
When selecting Auto Vertical Keystone, projector image will automatically adjust the keystone.
Adjusts the image size and focus and check that the projected image is free from distortion.

Test Pattern

· Phase: Adjusts the clock phase to reduce image

PC &

distortion. This function is only available when a PC signal (analog RGB) or YPbPr signal is selected.

Component

YPbPr Tuning

· H. Size: Adjusts the horizontal width of the image. This function is only available when a PC signal (analog RGB) or YPbPr signal is

selected.

Position

Displays the position adjustment page. To move the projected image, use the directional arrow keys. This function is only available when a PC signal (analog RGB) is selected.

36 Menu operation

This projector features a 3D function which enables you to enjoy the 3D movies, videos, and sporting events in a more realistic way by presenting the depth of the images. You need to wear a pair of 3D glasses to view the 3D images.
· 3D Mode: The default setting is Off. If you want the projector to automatically choose an appropriate 3D format when detecting 3D contents, select Auto. If the projector cannot recognize the 3D format, press / to choose a 3D mode from among Top Bottom, Frame Sequential, Frame Packing and Side by Side.

When 3D function is activated: · The brightness level of the projected image will decrease.

· The following settings cannot be adjusted: Picture Mode, Reference Mode.

3D

· The Keystone can only be adjusted within limited degrees.

· 3D Sync Invert: When you discover the inversion of the image depth, enable this function to correct the problem.

· Apply 3D Settings: After the 3D settings are saved, you can decide if you would like to apply them by choosing a set of 3D settings that you have saved. Once applied, the projector will automatically play the incoming 3D contents if it matches the 3D settings saved.

Only the set(s) of 3D settings with memorized data is available.
· Save 3D Settings: When you have successfully displayed the 3D contents after making the appropriate adjustments, you can enable this function and choose a set of 3D settings to memorize current 3D settings.

Selects a suitable color format to optimize display quality.

· Auto: Automatically selects a suitable color space and gray level for the incoming HDMI signal.

HDMI Format · RGB Limited: Utilizes the Limited range RGB 16-235. · RGB Full: Utilizes the Full range RGB 0-255.

· YUV Limited: Utilizes the Limited range YUV 16-235.

· YUV Full: Utilizes the Full range YUV 0-255.

Digital Zoom

Magnifies or reduces the projected image size. After the Digital Zoom page displays, press ZOOM+/ZOOM- to reduce or magnify the image to a desired size. Press the directional arrows ( , , , ) on the projector or remote control to navigate the picture.

Reset Display

The picture can only be navigated after it is magnified. You can further magnify the picture while searching for details.
Returns all of the adjustments you’ve made for the Display menu to the factory preset values.

Menu operation 37

Settings

Projector Installation

See Choosing a location on page 12.

Remote Receiver

Allows you to enable all the remote receivers or one specific remote receiver on the projector.

Auto Source Allows the projector to automatically search for a signal. Search

Auto Sync

· On: Allows the projector to automatically determines the best picture timings for the displayed image when PC signal (analog RGB) is selected and AUTO is pressed.

· Off: The projector will not respond when AUTO is pressed.

· Light Mode: See Setting the Light Mode on page 43.

Light Settings · Reset Light Timer: See Resetting the Light timer on page 46.

· Light Usage Time: Displays the number of hours the lamp has been used.

38 Menu operation

Operation Settings

Quick Cooling:
Selecting On enables the function and projector cooling time will be shortened from a normal 90-second duration to approximately 15 seconds.
Blank Timer
Sets the image blank time when there is no action taken on the blank screen, once elapsed the image will return to the screen. If the preset time spans are not suitable for your need, select Disable. No matter Blank Timer is activated or not, you can press most of the keys on the projector or remote control to restore the picture.
Reminder Message
Sets the reminder messages on or off.
High Altitude Mode
We recommend you use the High Altitude Mode when your environment is between 1500 m ­3000 m above sea level, and ambient temperature is between 0°C­30°C.
Operation under “High Altitude Mode” may cause a higher decibel operating noise level because of increased fan speed necessary to improve overall system cooling and performance.
If you use this projector under other extreme conditions excluding the above, it may display auto shut-down symptoms, which is designed to protect your projector from over-heating. In cases like this, you should switch to High Altitude mode to solve these symptoms. However, this is not to state that this projector can operate under any and all harsh or extreme conditions.

Security Settings

Do not use the High Altitude Mode if your altitude is between 0 m and 1500 m and ambient temperature is between 0°C and 35°C. The projector will be over cooled, if you turn the mode on under such a condition.
Power On/Off Settings
· Direct Power On: Allows the projector to turn on automatically once the power is fed through the power cord.
· Signal Power On: Sets whether to turn the projector directly on without pressing POWER or ON when the projector is in standby mode and detects a VGA signal or a HDMI signal with 5V power.
· Auto Power Off: Allows the projector to turn off automatically if no input signal is detected after a set period of time to prevent unnecessary waste of lamp life.
· Power Off Timer: Sets the auto-shutdown timer.
Instant Restart
Allows you to restart the projector immediately within 90 seconds after turning it off.
See Utilizing the password function on page 23.

Menu operation 39

Baud Rate

Selects a baud rate that is identical with your computer’s so that you can connect the projector using a suitable RS-232 cable and update or download the projector’s firmware. This function is intended for qualified service personnel.

HDMI Equalizer

Adjusts the equalizer gain settings for an HDMI signal. The higher the setting, the stronger the gain value. If there are more than one HDMI port on the projector, select the HDMI port first before adjusting the value.

USB Power Switch

Disables or enables “Type A connector” 5V power output. To enable this function, select On. Select Off when PointWrite Touch Module is not in use to prevent damage.

Reset Settings

Returns all of the adjustments you’ve made for the Settings menu to the factory preset values.

System

Language

Sets the language for the On-Screen Display (OSD) menus.

· Standby Mode

Standby Settings

· ECO: The projector maintains at standby mode with less than 0.5W power consumption.
· Normal: Allows the projector to provide Audio Pass Through and Monitor Out functions in standby mode.

No power is provided from the USB port when the projector is in standby mode.
· Audio Pass Through: The projector can play sound when it is in standby mode and the corresponding jacks are correctly connected to devices. Press / to choose the source that you wish to use. See Connection on page 19 for how to make the connection.

Background Settings

· Background: Sets the background color for the projector.
· Splash Screen: Allows you to select which logo screen will be displayed during projector start-up.

· Menu Type: Switches to the Basic OSD menu.
Menu Settings · Menu Display Time: Sets the length of time the OSD will remain active after your last key press.

· Mute: Temporarily turns off the sound.

· Volume: Adjusts the sound level.

Audio Settings

· Power On/Off Ring Tone: Turns on or off the ring tone when the projector is in startup and shutdown process.

The only way to change Power On/Off Ring Tone is setting On or Off here. Setting the sound mute or changing the sound level will not affect the Power On/Off Ring Tone.

40 Menu operation

· Closed Caption Enable: Activates the function by selecting On when the selected input signal carries closed captions.

Closed Caption

Captions: An on-screen display of the dialogue, narration, and sound effects of TV programs and videos that are closed captioned (usually marked as “CC” in TV listings).
· Caption Version: Selects a preferred closed captioning mode. To view captions, select CC1, CC2, CC3, or CC4 (CC1 displays captions in the primary language in your area).

Returns all settings to the factory preset values.

Factory Default

The following settings will still remain: Keystone, Projector Installation, Lamp Timer, High Altitude Mode, Security Settings, Baud Rate, HDMI Equalizer.

Reset System

Returns all of the adjustments you’ve made for the System menu to the factory preset values.

Information

Information

· Native Resolution: Shows the native resolution of the projector. · Detected Resolution: Shows the native resolution of the input signal. · Source: Shows the current signal source. · Picture Mode: Shows the selected mode in the Picture menu. · Light Mode: Shows the selected mode in the Light Settings menu. · 3D Format: Shows the current 3D mode. · Color System: Shows input system format. · Light Usage Time: Shows the number of hours the lamp has been used. · Firmware Version: Shows the firmware version of your projector. · Service Code: Shows the service code of your projector.

Menu operation 41

Maintenance

Care of the projector
Cleaning the lens
Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector and let it cool down completely before cleaning the lens. · Use a canister of compressed air to remove dust. · If there is dirt or smears, use lens-cleaning paper or moisten a soft cloth with lens cleaner and gently
wipe the lens surface. · Never use any type of abrasive pad, alkaline/acid cleaner, scouring powder, or volatile solvent, such as
alcohol, benzene, thinner or insecticide. Using such materials or maintaining prolonged contact with rubber or vinyl materials may result in damage to the projector surface and cabinet material.
Cleaning the projector case
Before you clean the case, turn the projector off using the proper shutdown procedure as described in Shutting down the projector on page 25 and unplug the power cord. · To remove dirt or dust, wipe the case with a soft, lint-free cloth. · To remove stubborn dirt or stains, moisten a soft cloth with water and a neutral pH detergent. Then
wipe the case.
Never use wax, alcohol, benzene, thinner or other chemical detergents. These can damage the case.
Storing the projector
If you need to store the projector for an extended time, please follow the instructions below: · Make sure the temperature and humidity of the storage area are within the recommended range for
the projector. Please refer to Specifications on page 49 or consult your dealer about the range. · Retract the adjuster feet. · Remove the battery from the remote control. · Pack the projector in its original packing or equivalent.
Transporting the projector
It is recommended that you ship the projector with its original packing or equivalent.
Lamp information
Getting to know the lamp hour
When the projector is in operation, the duration (in hours) of lamp usage is automatically calculated by the built-in timer. The method of calculating the equivalent lamp hour is as follows: Lamp Usage Time = (hours used in Normal mode) + (hours used in ECO mode) + (hours used in SmartEco mode) + (hours used in LampSave mode) Total (equivalent) lamp hour = 3 x (hours used in Normal mode) + 1.5 x (hours used in ECO mode) + 1.5 x (hours used in SmartEco mode) + 1 x (hours used in LampSave mode)
42 Maintenance

To obtain the lamp hour information:
1. Go to Advanced Menu – Settings > Light Settings and press OK. The Light Settings page appears.
2. Press to select Light Usage Time and press OK. The Light Usage Time information is displayed.
You can also get the lamp hour information on the Information menu.

Extending lamp life

· Setting the Light Mode

Go to Advanced Menu – Settings > Light Settings > Light Mode and select a suitable lamp power from among the provided modes.

Setting the projector in ECO, SmartEco or LampSave mode extends lamp life.

Light mode
Normal
ECO
SmartEco
LampSave

Description
Provides full lamp brightness
Lowers brightness to extend the lamp life and decreases the fan noise
Adjusts the lamp power automatically depending on the content brightness level while optimizing display quality Adjusts the lamp power automatically depending on the content brightness level while offering a longer lamp life

· Setting Auto Power Off

This function allows the projector to turn off automatically if no input signal is detected after a set period of time to prevent unnecessary waste of lamp life.

To set Auto Power Off, go to Advanced Menu – Settings > Operation Settings > Power On/Off Settings > Auto Power Off and press / .

Timing of replacing the lamp
When the Light indicator lights up or a message appears suggesting it is time to replace the lamp, please consult your dealer or go to http://www.BenQ.com before installing a new lamp. An old lamp may cause a malfunction in the projector and in some instances the lamp may explode.

· The apparent brightness of the projected image will vary depending on the ambient lighting conditions, selected input signal contrast/brightness settings, and is directly proportional to projection distance.
· The lamp brightness will decline over time and may vary within the lamp manufacturers specifications. This is normal and expected behavior.
· The LIGHT indicator light and TEMPerature warning light will light up if the lamp becomes too hot. Turn the power off and let the projector cool for 45 minutes. If the Lamp or Temp indicator still lights up after turning the power back on, please contact your dealer. See Indicators on page 47.
The following Lamp warning displays will remind you to change the lamp.

Notice
Order a replacement lamp Equivalent lamp hour >XXXX hours
Order a new lamp at www.BenQ.com

Install a new lamp for optimal performance. Press OK to
dismiss the message.

Maintenance 43

Notice
Replace lamp soon Equivalent lamp hour >XXXX hours Order a new lamp at www.BenQ.com
Notice
Replace lamp now Equivalent lamp hour > XXXX Hours Order a new lamp at www.BenQ.com
Notice
Out of lamp usage time Replace lamp (refer to user manual) then reset the lamp timer Order a new lamp at www.BenQ.com

It is strongly recommended that you replace the lamp at this age. The lamp is a consumable item. The lamp brightness diminishes with use. This is normal lamp behavior. You can replace the lamp whenever you notice that the brightness level has significantly diminished.
Press OK to dismiss the message.
The lamp MUST be replaced before the projector will operate normally.
Press OK to dismiss the message.

“XXXX” shown in the above messages are numbers that vary depending on different models.
Replacing the lamp (FOR SERVICE PERSONNEL ONLY)
· To reduce the risk of electrical shock, always turn the projector off and disconnect the power cord before changing the lamp.
· To reduce the risk of severe burns, allow the projector to cool for at least 45 minutes before replacing the lamp. · To reduce the risk of injuries to fingers and damage to internal components, use caution when removing lamp
glass that has shattered into sharp pieces. · To reduce the risk of injuries to fingers and/or compromising image quality by touching the lens, do not touch the
empty lamp compartment when the lamp is removed. · This lamp contains mercury. Consult your local hazardous waste regulations to dispose of this lamp in a proper
manner. · To assure optimal performance from the projector, it is recommended that you purchase a qualified projector
lamp for lamp replacement. · If lamp replacement is performed while the projector is suspended upside-down, make sure that no one is
underneath the lamp socket to avoid any possible injury or damage to the human eyes caused by fractured lamp. · Ensure good ventilation when handling broken lamps. We recommend that you use respirators, safety glasses,
goggles or face shield and wear protective clothing such as gloves.
1. Turn the power off and disconnect the projector from the power outlet. If the lamp is hot, avoid burns by waiting for approximately 45 minutes until the lamp has cooled.
2. Loosen the screw(s) that secure the lamp cover on the side of the projector until the lamp cover loosens.

44 Maintenance

3. Remove the lamp cover from the projector.
· Do not turn the power on with the lamp cover open. · Do not insert your fingers between the lamp and the
projector. The sharp edges inside the projector may cause injuries
4. Disconnect the lamp connector. 5. Loosen the screw(s) that secure the inner lamp. 6. Lift the handle so that it stands up.
7. Use the handle to slowly pull the lamp out of the projector.
· Pulling it too quickly may cause the lamp to break and scatter broken glass in the projector.
· Do not place the lamp in locations where water might splash on it, children can reach it, or near flammable materials.
· Do not insert your hands into the projector after the lamp is removed. The sharp edges inside the projector may cause injuries. If you touch the optical components inside, it could cause color unevenness and distortion of the projected images.
8. As shown in the figure, insert the new lamp. Align the lamp connector and 2 sharp points with the projector and push the lamp a bit into the locked position.
9. Insert the lamp connector.
10. Tighten the screw(s) that secures the lamp. 11. Ensure the handle is fully laid flat and locked in place.
· Loose screw may cause a bad connection, which could result in malfunction.
· Do not over tighten the screw.
12. Replace the lamp cover on the projector.

5 6 4 4
8 9
8
10 11

Maintenance 45

13. Tighten the screw that secures the lamp cover.
· Loose screw may cause a bad connection, which could result in malfunction.
· Do not over tighten the screw.
14. .Connect the power and restart the projector.
Resetting the Light timer
15. After the startup logo, open the On-Screen Display (OSD) menu. Go to Advanced Menu – Settings > Light Settings and press OK. The Light Settings page appears. Highlight Reset Light Timer and press OK. A warning message is displayed asking if you want to reset the lamp timer. Highlight Reset and press OK. The lamp time will be reset to “0”.
Do not reset if the lamp is not new or replaced as this could cause damage.
46 Maintenance

Indicators
Light

Status & Description
Power events Stand-by mode Powering up Normal operation Normal power-down cooling Download CW start fail Data abort, scaler shutdown abnormally Scaler reset fail Burn-in events Burn-in on Burn-in off Light events Light life exhausted Light error in normal operation Light is not lit up Thermal events Fan 1 error (the actual fan speed is outside the desired speed) Fan 2 error (the actual fan speed is outside the desired speed) Fan 3 error (the actual fan speed is outside the desired speed) Temperature 1 error (over limited temperature)

: Orange On : Off
: Orange Flashing

: Green On : Green Flashing

: Red On : Red Flashing

Maintenance 47

Troubleshooting

The projector does not turn on.

Cause

Remedy

There is no power from the power cord.

Plug the power cord into the AC power jack on the projector, and plug the power cord into the power outlet. If the power outlet has a switch, make sure that it is switched on.

Attempting to turn the projector on again during the cooling process.

Wait until the cooling down process has completed.

No picture

Cause
The video source is not turned on or connected correctly. The projector is not correctly connected to the input signal device. The input signal has not been correctly selected. The lens cover is still closed.

Remedy Turn the video source on and check that the signal cable is connected correctly.
Check the connection.
Select the correct input signal with the SOURCE key. Open the lens cover.

Blurred image

Cause
The projection lens is not correctly focused. The projector and the screen are not aligned properly. The lens cover is still closed.

Remedy
Adjust the focus of the lens using the focus ring. Adjust the projection angle and direction as well as the height of the projector if necessary. Open the lens cover.

Remote control does not work.

Cause

Remedy

The batteries are out of power.

Replace both of the batteries with new ones.

There is an obstacle between the remote control and the projector.

Remove the obstacle.

You are too far away from the projector.

Stand within 8 meters (26 feet) of the projector.

The password is incorrect.

Cause You do not remember the password.

Remedy See Entering the password recall procedure on page 24.

48 Troubleshooting

Specifications

Projector specifications

All specifications are subject to change without notice.

Optical
Resolution 800 x 600 SVGA (MS560) 1024 x 768 XGA (MX560) 1280 x 800 WXGA (MW560) 1920 (H) x 1080 (V) (MH560)
Display system 1-CHIP DMD
Lens F = 2.56 ~ 2.68, f = 22 ~ 24.1 mm
Lamp 200 W lamp
Electrical
Power supply AC100­240V, 3.2 A, 50­60 Hz (Automatic)
Power consumption 280 W (Max); < 0.5 W (Standby)
Mechanical
Weight 2.5 Kg (5.5 lbs)
Output terminals
RGB output D-Sub 15-pin (female) x 1
Speaker 10 watt x 1
Audio signal output PC audio jack x 1
Control
USB Type-A power supply 5V /1.5 A x 1; Mini-B x 1
RS-232 serial control 9 pin x 1
IR receiver x 2

Input terminals
Computer input RGB input D-Sub 15-pin (female) x 1
Video signal input S-VIDEO Mini DIN 4-pin x 1 VIDEO RCA jack x 1 SD/HDTV signal input Analog – Component (through RGB input) Digital – HDMI x 2
Audio signal input Audio in PC audio jack x 1
Environmental Requirements
Operating temperature 0°C­40°C at sea level
Operating relative humidity 10%­90% (without condensation)
Operating altitude 0­1499 m at 0°C­35°C 1500­3000 m at 0°C­30°C (with High Altitude Mode on)
Storage temperature -20°C­60°C at sea level
Storage humidity 10%­90% RH (without condensation)
Storage altitude 30°C@ 0~12,200m above sea level
Transporting Original packing or equivalent is recommended
Repairing Please visit below website and choose your country to find your service contact window. http://www.benq.com/welcome

Specifications

Dimensions
296 mm (W) x 120 mm (H) x 221 mm (D)
221

296 120 Unit: mm

50 Specifications

Timing chart

Supported timing for PC input

Resolution

Mode

VGA_60

640 x 480

VGA_72 VGA_75

VGA_85

720 x 400

720 x 400_70

SVGA_60

SVGA_72

800 x 600

SVGA_75 SVGA_85

SVGA_120

(Reduce Blanking)

XGA_60

XGA_70

1024 x 768

XGA_75 XGA_85

XGA_120 (Reduce

Blanking)

1152 x 864

1152 x 864_75

1024 x 576

BenQ Notebook_timing

1024 x 600

BenQ Notebook_timing

1280 x 720

1280 x 720_60

1280 x 768

1280 x 768_60

WXGA_60

WXGA_75

1280 x 800

WXGA_85

WXGA_120

(Reduce Blanking)

SXGA_60

1280 x 1024

SXGA_75

SXGA_85

1280 x 960

1280 x 960_60 1280 x 960_85

1360 x 768

1360 x 768_60

1440 x 900

WXGA+_60

1400 x 1050

SXGA+_60

1600 x 1200

UXGA

1680 x 1050

1680 x 1050_60

640 x 480@67Hz

MAC13

832 x 624@75Hz

MAC16

1024 x 768@75Hz

MAC19

1152 x 870@75Hz

MAC21

Vertical Frequency
(Hz) 59.940 72.809 75.000 85.008 70.087 60.317 72.188 75.000 85.061
119.854
60.004 70.069 75.029 84.997
119.989
75
60.0
64.995
60 59.87 59.810 74.934 84.880
119.909
60.020 75.025 85.024 60.000 85.002 60.015 59.887 59.978 60.000 59.954 66.667 74.546 74.93 75.060

Horizontal Frequency
(kHz) 31.469 37.861 37.500 43.269 31.469 37.879 48.077 46.875 53.674
77.425
48.363 56.476 60.023 68.667
97.551
67.5
35.820
41.467
45.000 47.776 49.702 62.795 71.554
101.563
63.981 79.976 91.146 60.000 85.938 47.712 55.935 65.317 75.000 65.290 35.000 49.722 60.241 68.680

Pixel Frequency
(MHz) 25.175 31.500 31.500 36.000 28.3221 40.000 50.000 49.500 56.250

Supported 3D format

Frame

Top Side by

Sequential Bottom Side

V

V

V

V

V

V

83.000

V

65.000

V

75.000

78.750

94.500

V

V

115.5

V

108

46.966

51.419

74.250

V

79.5

V

83.500

V

106.500

122.500

146.25

V

108.000 135.000 157.500 108.000 148.500
85.5 106.500 121.750 162.000 146.250 30.240 57.280 80.000 100.000

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

The timings showing above may not be supported due to EDID file and VGA graphic card limitations. It is possible that some timings cannot be chosen.

Specifications 51

Supported timing for HDMI (HDCP) input

· PC timings

Vertical

Resolution

Mode

Frequency

(Hz)

VGA_60

59.940

640 x 480

VGA_72 VGA_75

72.809 75.000

VGA_85

85.008

720 x 400

720 x 400_70

70.087

SVGA_60

60.317

SVGA_72

72.188

800 x 600

SVGA_75 SVGA_85

75.000 85.061

SVGA_120 (Reduce Blanking)

119.854

XGA_60

60.004

XGA_70

70.069

1024 x 768

XGA_75 XGA_85

75.029 84.997

XGA_120 (Reduce Blanking)

119.989

1152 x 864

1152 x 864_75

75

1024 x 576@60Hz

BenQ Notebook Timing

60.00

1024 x 600@65Hz

BenQ Notebook Timing

64.995

1280 x 720

1280 x 720_60

60

1280 x 768

1280 x 768_60

59.870

WXGA_60

59.810

WXGA_75

74.934

1280 x 800

WXGA_85

84.880

WXGA_120 (Reduce Blanking)

119.909

SXGA_60

60.020

1280 x 1024

SXGA_75

75.025

SXGA_85

85.024

1280 x 960

1280 x 960_60 1280 x 960_85

60.000 85.002

1360 x 768

1360 x 768_60

60.015

1440 x 900

WXGA+_60

59.887

1400 x 1050

SXGA+_60

59.978

1600 x 1200

UXGA

60.000

1680 x 1050

1680 x 1050_60

59.954

640 x 480@67Hz

MAC13

66.667

832 x 624@75Hz

MAC16

74.546

1024 x 768@75Hz

MAC19

75.020

1152 x 870@75Hz

MAC21

75.06

1920 x 1080@60Hz 1920 x 1080_60

60

1920 x 1200

1920 x 1200_60 (Reduce Blanking)

59.950

Horizontal Frequency
(kHz) 31.469 37.861 37.500 43.269 31.469 37.879 48.077 46.875 53.674
77.425
48.363 56.476 60.023 68.667
97.551
67.5
35.820
41.467
45.000 47.776 49.702 62.795 71.554
101.563
63.981 79.976 91.146 60.000 85.938 47.712 55.935 65.317 75.000 65.290 35.000 49.722 60.241 68.68
67.5
74.038

Pixel

Supported 3D format

Frequency Frame

Top Side by

(MHz) Sequential Bottom Side

25.175

V

V

V

31.500

31.500

36.000

28.3221

40.000

V

V

V

50.000

49.500

56.250

83.000

V

65.000

V

75.000

78.750

94.500

V

V

115.5

V

108

46.996

51.419

74.250

V

79.5

V

83.500

V

106.500

122.500

146.25

V

108.000

135.000

157.500

108

148.500

85.500

106.500

121.750

162.000

146.250

30.240

57.280

80.000

100.00

148.5

V

154.0000

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

The timings showing above may not be supported due to EDID file and VGA graphic card limitations. It is possible that some timings cannot be chosen.

52 Specifications

· Video timings

Timing
480i
480p
576i
576p 720/50p 720/60p 1080/50i 1080/60i 1080/24P 1080/25P 1080/30P 1080/50P 1080/60P

Resolution
720 (1440) x 480
720 x 480 720 (1440) x
576 720 x 576 1280 x 720 1280 x 720 1920 x 1080 1920 x 1080 1920 x 1080 1920 x 1080 1920 x 1080 1920 x 1080 1920 x 1080

Vertical Frequency
(Hz)
59.94
59.94
50
50 50 60 50 60 24 25 30 50 60

Horizontal Frequency
(kHz)
15.73
31.47
15.63
31.25 37.5 45.00 28.13 33.75 27 28.13 33.75 56.25 67.5

Pixel

Supported 3D format

Frequency Frame Frame Top Side by

(MHz) Sequential Packing Bottom Side

27

V

27

V

27

27

74.25

74.25

V

74.25

74.25

74.25

74.25

74.25

148.5

148.5

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

Supported timing for Component-YPbPr input

Timing
480i 480p 576i 576p 720/50p 720/60p 1080/50i 1080/60i 1080/24P 1080/25P 1080/30P 1080/50P 1080/60P

Resolution
720 x 480 720 x 480 720 x 576 720 x 576 1280 x 720 1280 x 720 1920 x 1080 1920 x 1080 1920 x 1080 1920 x 1080 1920 x 1080 1920 x 1080 1920 x 1080

Vertical Frequency Horizontal Frequency Pixel Frequency

(Hz)

(kHz)

(MHz)

59.94 59.94
50 50 50 60 50 60 24 25 30 50 60

15.73 31.47 15.63 31.25 37.5 45.00 28.13 33.75
27 28.13 33.75 56.25 67.5

13.5 27 13.5 27 74.25 74.25 74.25 74.25 74.25 74.25 74.25 148.5 148.5

Supported 3D format Frame
Sequential V V
V

Displaying a 1080i(1125i)@60Hz or 1080i(1125i)@50Hz signal may result in slight image vibration.

Supported timing for Video and S-Video inputs

Video mode
NTSC PAL SECAM PAL-M PAL-N PAL-60 NTSC4.43

Horizontal Frequency (kHz)
15.73 15.63 15.63 15.73 15.63 15.73 15.73

Vertical Frequency (Hz)
60 50 50 60 50 60 60

Color sub-carrier Frequency (MHz)
3.58 4.43 4.25 or 4.41 3.58 3.58 4.43 4.43

Supported 3D format
Frame Sequential V

Specifications 53

References

• LCD Monitors, Projectors, Speakers and Lighting | BenQ US
• Welcome | BenQ Europe
• Lamp Recycle – Environmental Responsiblility Starts Here

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