DINSTAR SBC300 SBC Series Session Border Controller Installation Guide
- June 13, 2024
- DINSTAR
Table of Contents
DINSTAR SBC300 SBC Series Session Border Controller
Product Information
The SBC series devices (SBC300, SBC1000, SBC3000) are products manufactured
by Dinstar. They are Session Border Controllers (SBCs) designed for network
communication and management. The devices come with various technical
specifications and indicators to provide efficient networking capabilities.
Technical Specifications
- Network Port: The devices have 4 network ports for service.
- Network Port for Management: SBC300 and SBC1000 have 1 network port for management, while SBC3000 does not have a network port for management.
- Max Concurrent: The maximum number of concurrent connections supported by each device is as follows: SBC300 – 50, SBC1000 – 500, SBC3000 – 2,000.
- Max Registration: The maximum number of registered users supported by each device is as follows: SBC300 – 1,000, SBC1000 – 5,000, SBC3000 – 10,000.
Indicators and Ports
The devices have various indicators and ports for monitoring and
connectivity purposes. The indicators and their definitions are as follows:
- PWR RUN (Power Indicator): ON – The device is switched on, OFF – The power is switched off or there is no power supply, Blinking slowly – The device is running properly.
- Running Indicator: ON/OFF – The device goes wrong.
- ALM (Alarm Indicator): OFF – The system is working properly, ON – The system is down.
- GE (Network Link): Blinking quickly – The device is properly connected to the network, OFF – The device is not connected to the network or the network connection is improper.
- Yellow Indicator (Network Speed): ON – Work at 1,000Mbps, OFF – Network speed lower than 1,000Mbps.
Ports and Buttons
The devices have different ports and buttons for connectivity and
management purposes. The ports and buttons are labeled as follows:
-
SBC300: PWR, RUN, ALM, SIM, TF, E1/T1,
Console, MGMT, GE0, GE1, GE2, GE3, RST. -
SBC1000: PWR, RUN, ALM, SIM, Console, E1/T1,
MGMT, GE0, GE1, RST. -
SBC3000: MFU PWR RUN (Media processor), GE2,
GE3, MCU PWR RUN (Media processor), GE0, GE1, CONSOLE, RST.
Product Usage Instructions
Before installing the SBC series devices, please follow these instructions:
- The mounting cabinets for SBC1000/SBC3000 should be 19 inches in width and 550 mm or more in-depth. Dinstar provides the required brackets for installation.
- The humidity of the equipment room where the device is installed should be maintained between 10% and 90% (non-condensing), and the temperature should be between 0°C and 45°C.
- It is recommended that personnel with experience or related training be responsible for installing and maintaining the device.
- The power supply for SBC300 should be 12V DC, and the power supply for SBC1000/SBC3000 should be 100~240V AC. It is advised to adopt an uninterruptible power supply (UPS).
- When installing the device, please wear an ESD wrist strap to prevent electrostatic discharge.
- Do not hot-plug cables. Ensure that the equipment room is well-ventilated and clean.
THANKS FOR CHOOSING DINSTAR’S SBC!
Please read this guide carefully before installing the device. If you need any
technical support, please contact us.
Tel: +86 755 61919966
Email: support@dinstar.com
Web: www.dinstar.com
Note: This guide is for all hardware SBC series devices
SBC Series Technical Specifications
SPEC
Model
| Network Port for Service| Network Port for Management| Max Concurrent| Max
Registration
---|---|---|---|---
SBC300| 4| 1| 50| 1,000
SBC1000| 4| 1| 500| 5,000
SBC3000| 4| 0| 2,000| 10,000
Indicator| Definition| Status| Description
---|---|---|---
PWR
|
Power Indicator
| ON| The device is switched on
OFF| The power is switched off or there is no power supply
RUN
| Running Indicator| Blinking slowly| The device is running properly
On/OFF| The device goes wrong
ALM| Alarm Indicator| OFF| The system is working properly
ON| The system is down
GE
| Green Indicator (Network Link)| Blinking quickly| The device is properly
connected to network
OFF| The device is not connected to network or network connection is improper
Yellow Indicator (Network Speed)| On| Work at 1,000Mbps
OFF| Network speed lower than 1,000Mbps
Indicators and Ports
Attention before Installing
The SBC1000/SBC3000 mounting cabinets should be 19 inches in width and 550 mm or more in-depth (Dinstar provides the required brackets for installation); To guarantee the device works normally and to lengthen the service life of the device, the humidity of the equipment room where the device is installed should be maintained at 10%- 90% (non-condensing), and temperature should be 0 ℃ ~ 45 ℃; It’s suggested that personnel who have experience or who have received related training be responsible for installing and maintaining the device; Power supply of SBC300 should be 12V DC, and power supply of SBC1000/SBC3000 should be 100~240V AC; It’s advised to adopt uninterruptible power supply (UPS); Please wear an ESD wrist strap when installing the device; Please do not hot-plug cables; Ensure the equipment room is well-ventilated and clean.
Installation Instruction
Connection Diagram for SBC300
Connect to the network, and connect to the power supply
Connection Diagram for SBC1000
Connect to the network, and connect with power input and grounding lug
Connection Diagram for SBC3000
Connect to the network
Modify PC’s IP Address To log in to the Web Management System of the SBC, you need to modify the lP address of the PC first.
segment as the SBC. Connect the PC with the SBC, and then add an lP address of 192.168.11.XXX on the PC
- On the PC, click ‘Network (or Ethernet) → Properties
- Double-click ‘Internet Protocol Version 4 (TCP/IPv4)’
- Select ‘Use the following IP address, and then enter an available IP address ‘192.168.11.XXX’
Log in to Web Management System
Connect the computer to the GE1 port of SBC3000 (or the MGMT port of
SBC300/SBC1000), then open the browser, enter the IP address In the browser,
press enter, and the login GUI will be displayed. Enter username and password
in the displayed login GUI. The default username is admin, while the default
password is admin@123#.
| Model | Network port for Management | IP Address |
|---|---|---|
| SBC300 | MGMT | 192.168.11.1 |
| SBC1000 | MGMT | 192.168.11.1 |
| SBC3000 | GE1 | 192.168.11.1 |
Modify the IP address of the Network Port for Service
After logging in to the SBC, the user needs to modify the lP address of the
network port for service. After that, please restart the device for the
configurations to take effect.
Note: The GE1 port of SBC3000 also can be used as a network port for
service, but the MGMT port of SBC300/SBC1000 is only used for local management
and maintenance.
Configure Access Network
On the ‘Service – Access Network’ page, users can configure the Access Network
to use SBC for proxy registration The signaling and media interfaces are the
same as the corresponding network port for service. The local SIP listening
port is 5090(customizable), and other configuration items keep the default
Configure Access SIP Trunk
On the ‘Service – Access Network’ page, users can configure the Access SIP
Trunk to connect SBC with a service provider or third-party SIP line provider.
The signaling and media interfaces are the same as the corresponding network
port for service. The local SIP listening port is 5070 (customizable), and the
Remote IP: Port is the server IP and port provided by the Service Provider.
Configure Call Routing
Configure Call Routing(Core SIP Trunk→ Access SIP Trunk) On the ‘Service –
Routing Profile – Call Routing’ page, add an outbound route, select Core SIP
Trunk as the source and Access SIP Trunk as the destination, and keep the
other configuration items as a default. Set the priority (the smaller the
number, the higher the priority) and the description:
Select Core SIP Trunk as the source
Select Access SIP Trunk as the destination:
Configure Call Routing(Access SIP Trunk → Core SIP Trunk)On the ‘Service – Routing Profile – Call Routing’ page, add an inbound route, select Access SIP Trunk as the source and Core SIP Trunk as the destination, and keep the other configuration items as a default. Set the priority (the smaller the number, the higher the priority) and the description:
Select Access SIP Trunk as the source
Select Core SIP Trunk as the destination:
Note: Based on the above steps, users can configure the call routing in the direction of Access Network → Core SIP Trunk or Core SIP Trunk → Access Network.
Trouble Shooting
(1) Unable to access the device WEB GUI. First, check whether the access network port is the Network Port for management, The network Port for service is not allowed to access the Web GUI by default; To access the WEB GUI of SBC, you need to use the HTTPS method, the default port 443; Using Ping to check whether the network works normally. If the network is not accessible, you need to check whether the IP address of the device is correct and whether the indicator of the network port is normal.
Why does the extension fail to register through the access network?
First, check the basic configuration of the SBC, such as whether the network
port, SIP listening port, and Call Routing are correct; Then check that the
Server IP and port of the end device are the same as the IP and port of the
SBC Access Network; Capture the network packets (on the Maintenance page), and
check whether the SBC has received the registered packets and whether they
have been successfully forwarded to the Core SIP Trunk.
Why did the call through SBC fail?
First, check whether the Access Network registration is successful and whether
The status of the Access SIP Trunk and Core SIP Trunk is True; Check that Call
Routing is configured correctly; Capture the network packets (on the
Maintenance page), and check that the SBC has received the Call Request
message; Log in to the SSH command line to capture call logs and provide them
to technical support. Forget the management port IP address of the device. If
other service ports can access the device, you can try to use the IP access of
the service ports; Prepare an RS232 Console cable and a computer with a COM
interface, then connect the device’s Console port to access the device Command
line interface, enter the command “show int” in ROS# mode to get the IP
address of the device.
Tips for security settings
To protect the system service security, please configure the security rules
according to the specific service requirements. For example IP anti-attack
policy, SIP anti-attack policy, system security, access control, black and
white list, IP address whitelist, etc. If you have any questions about the
configuration and parameters, please contact technical support.
IP COMMUNICATION SOLUTIONS
Shenzhen Dinstar Co., Ltd. Web: www.dinstar.com