DINSTAR SBC300 Session Border Controller Installation Guide

DINSTAR SBC300 Session Border Controller Installation Guide

SBC Series Technical Specifications

SPECModel| Network Port for Service| Network Port for Management| Max Concurrent| Max Registration
---|---|---|---|---
SBC300| 4| 1| 50| 1,000
SBC1000| 4| 1| 500| 5,000
SBC3000| 4| 0| 2,000| 10,000

SBC Series Technical Specifications

to network
Off| The device is not connected to network or network connection is improper
Network Speed Indicator| On| Work at 1,000Mbps
Off| Network speed lower than 1,000Mbps

Indicators and Ports

SBC1000

SBC3000

Attentions before Installing

• The SBC1000/SBC3000 mounting cabinets should be 19 inches in width and 550 mm or more in depth (Dinstar provides the required brackets for installation);
• To guarantee device works normally and to lengthen the service life of the device, the humidity of the equipment room where device is installed should be maintained at 10%-90% (non-condensing), and temperature should be 0℃~45℃;
• It’s suggested that personnel who has experience or who has received related training be responsible for installing and maintaining device;
• Power supply of SBC300 should be 12V DC, and power supply of SBC1000/SBC3000 should be 100~240V AC;
• It’s advised to adopt uninterruptible power supply (UPS);
• Please wear ESD wrist strap when installing device;
• Please do not hot plug cables;
• Ensure the equipment room is well-ventilated and clean.

Installation Instruction

• Connection Diagram for SBC300
• Connect to the network

• Connect to the power supply

• Connection Diagram for SBC1000
• Connect to the network

• Connect with power input and grounding lug

• Connection Diagram for SBC3000
• Connect to the network

• Connect with power input and grounding lug

Modify PC’s IPAddress

To log in the Web Management System of the SBC, you need to modify the lP address of PC first to make it at the same network segment with the SBC. Connect PC with the SBC, and then add an lP address of 192.168.11.XXX on the PC.

1. On the PC, click ‘Network (or Ethernet) → Properties’.
   

2. Double-click ‘Internet Protocol Version 4 (TCP/IPv4)’.
   

3. Select ‘Use the following IP address’, and then enter an available IP address ‘192.168.11.XXX’ .

Log in Web Management System

Connect the computer to the GE1 port of SBC3000 (or the Admin port of SBC300/SBC1000), then open the browser, enter the IP address (https:// 192.168.11.1) in the browser, press enter, and the login GUI will be displayed.

Enter username and password in the displayed login GUI. The default username is admin, while the default password is admin@123#

8 Modify IPAddress of Network Port for Service

After logging in the SBC, user needs to modify the lP address of the network port for service. After that, please restart the device for the configurations to take effect.
Note: The GE1 port of SBC3000 also can be used as a network port for service, but the Admin port of SBC300/SBC1000 is only used for local management and maintenance.

Configure Access Network

On the ‘Service – Access Network’ page, users can configure the Access Network to use SBC for proxy registration The signaling and media interfaces are the same as the corresponding network port for service. The local SIP listening port is 5090(customizable), and other configuration items keep the default.

Configure Access SIP Trunk

On the ‘Service – Access Network’ page, users can configure the Access SIP Trunk to connect SBC with service provider or third-party SIP line provider. The signaling and media interfaces are the same as the corresponding network port for service. The local SIP listening port is 5070 (customizable), and the Remote IP: Port is the server IP and port provided by the Service Provider. 10 Configure Access SIP Trunk On the ‘Service – Access Network’ page, users can configure the Access SIP Trunk to connect SBC with service provider or third- party SIP line provider. The signaling and media interfaces are the same as the corresponding network port for service. The local SIP listening port is 5070 (customizable), and the Remote IP: Port is the server IP and port provided by the Service Provider.

Configure Call Routing

1. Configure Call Routing(Core SIP Trunk→ Access SIP Trunk) On ‘Service – Routing Profile – Call Routing’ page, add an outbound route, select CoreSIP Trunk as the source and Access SIP Trunk as the destination, and keep the other configuration items as default. Set the priority (the smaller the number, the higher the priority) and the description:
   
   Select Core SIP Trunk as the source;
   
   Select Access SIP Trunk as the destination:
   

2. Configure Call Routing(Access SIP Trunk → Core SIP Trunk) On ‘Service – Routing Profile – Call Routing’ page, add an inbound route, select Access SIP Trunk as the source and Core SIP Trunk as the destination, and keep the other configuration items as default. Set the priority (the smaller the number, the higher the priority) and the description:
   

Select Access SIP Trunk as the source:

Select Core SIP Trunk as the destination:

Note: Based on the above steps, users can configure the call routing in the direction of Access Network → Core SIP Trunk or Core SIP Trunk → Access Network.

Trouble Shooting

1. Unable to access the device WEB GUI.
2. First, check whether the access network port is the Network Port for management, the Network Port for service is not allowed to access the Web GUI by default;
3. To access the WEB GUI of SBC, you need to use HTTPS method, default port 443;
4. Using Ping to check whether the network works normally. If the network is not accessible, you need to check whether the IP address of the device is correct and whether the indicator of the network port is norma
5. Why the extension fails to register through the access network?
6. First, check the basic configuration of the SBC, such as whether the network port, SIP listening port and Call Routing are correct;
7. Then check that the Server IP and port of the end device are the same as the IP and port of the SBC Access Network;
8. Capture the network packets (on the Maintenance page), and check whether the SBC has received the registered packets and whether they have been successfully forwarded to the Core SIP Trunk.
9. Why the call through SBC is failed?
10. check whether the Access Network registration is successful and whether the status of the Access SIP Trunk and Core SIP Trunk is True;
11. Checking that Call Routing is configured correctly;
12. Capture the network packets (on the Maintenance page), and check that the SBC has received the Call Request message;
13. Log in to SSH command line to capture call logs and provide them to technical support.
14. Forget the management port IP address of the device.
15. If other service ports can access the device, you can try to use the IP access of the service ports;
16. Prepare an RS232 Console cable and a computer with a COM interface, then connect the device’s Console port to access the device Command line interface, enter the command “show int” in ROS# mode to get the IP address of the device.

Tips for security settings

To protect the system service security, please configure the security rules according to the specific service requirements. For example: IP anti-attack policy, SIP anti-attack policy, system security, access control, black and white list, IP address whitelist, etc. If you have any questions about the configuration and parameters, please contact technical support.

References

• VoIP Gateway | IP PBX | IP Phone丨Session Border Controller丨SIP Intercom丨DINSTAR

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