DINSTAR C62U Color Screen IP Phone User Guide

C62U Color Screen IP Phone
User Guide Quick Start Guide
C62U/C62UP Business IP Phone

Thanks for Choosing Dinstar’s IP phone!
Please read this guide carefully before using this product. If you need any technical support , please contact us.
Tel: +86 755 61919966
Email: support@dinstar.com
Website: www.dinstar.com

Packaging Contents

The following items are included in your package. If you find anything missing, please contact our supporting and customer center.
C62U/C62UP IP Phone Note: The C62UP IP phone is powered by PoE, the power adapter will not be provided.

Hardware Component Instructions

The main hardware components of the C62U/C62UP IP phone are the LCD screen and the keypad.

Color LCD Screen| Displays the call, default account, message, soft key, time, date and other related information.
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Power Indicator| Indicates the power connection status and other characteristic status of the telephone:
When receiving a call, the indicator light flashes quickly;
When there are missed calls or received voice messages / short messages, the indicator light
flashes slowly.
Line Keys| It is used to activate 2 accounts and configure various functions.
Soft Keys| The LCD interface of the phone displays the function names corresponding to the four soft keys, and the user can press the corresponding soft keys to complete the operation.
Hookswitch| Pick up the handle from the handle frame, spring up the fork spring and connect the lines;
Put the handle back into the handle holder and disconnect.
Keypad| Provides input for numbers, uppercase and lowercase letters, and other special characters.

Assembling the IP Phone

Attach the stand to the IP Phone, as shown below:Connect the handle, headset, PC and power supply as shown in the figure below: Note: PC connection and Expansion Module connection are optional.

Startup

After the IP phone is powered on and connected to network, it will start up automatically.
And then the IP phone is ready for use. You can configure the phone via the phone’s user interface or the web user interface.

Configure the IP Phone

There are two ways to configure the IP Phone:

• Configure via the LCD screen on the IP Phone
• Configure via the Web GUI on your PC

Configure via the user interface on the IP Phone
The LCD screen and the keypad on the IP phone allows you to execute all call operation tasks and basic configuration changes directly on the phone.
Network Setting
By default, the phone attempts to contact a DHCP server in your network to obtain its valid network settings, e.g., IP address, subnet mask and gateway address.
If your phone cannot contact a DHCP server, you need to configure network settings manually.

1. Press the Menu soft key when the phone is idle, select Settings→ Advanced→ Setting, input the default password ‘admin’, and then select Network→ LAN→ Port IPv4, press .
2. Select IPv4 Static or PPPoE. If you select IPv4 Static, you need to enter the IP address, subnet mask and gateway address. If you select PPPoE, you need to enter the username and password of the PPPoE account.
3. Press the Save soft key to accept the change. Then the network settings is completed.

Account Setting

1. Press the ‘Menu’ soft key when the phone is idle, and then select Settings → Advanced Setting, input the default password ‘admin’, and then select Account, press .
   Select an account to configure account information. The following is the explanation of relevant parameters:

2. Label: It is shown on the LCD screen to identify the account.
   Active: Press to select Enable/Disable to enable or disable the account
   Display Name: It is shown as caller ID when you place a call.
   Register Name: It is an authenticated ID for authentication provided by ITSP (required).
   User Name: It is provided by ITSP for registration (required).
   Password: It is provided by ITSP for registration (required).
   SIP Server: It is provided by ITSP for registration (required).
   SIP Port:It is provided by ITSP for registration (required).
   For more information about account parameters, please refer to the user manual of the IP phone.

Configure via the Web interface on your PC
Accessing the web interface on PC

1. Press the key when the phone is idle to obtain the IP address of the phone.
2. Open a web browser on your PC, enter the IP address into the address bar(e.g. http://192.168.11.110‘), and then press Enter.
3. Enter the username (default: admin) and password (default: admin) in to the login page and then click Login.

Network Setting
Click Network → Basic to configure the LAN port and the PC port.
If there is a need, click Network → Advanced to configure the VLAN, VPN, SNMP, TR069,LLDP, local RTP, QoS and 802.1x.
Account Setting
Click Account Basic to configure the basic information of an account. For the explanation of the account parameters, please refer to Configure via the user interface on the Phone.
If there is a need, click Account to configure the codec, DTMF, call-related information and etc. for the account.

Basic Call Features

Place a call
Using the handset

1. Pick up the handset.
2. Enter the number and then press the Send soft key.

Using the speakerphone

1. With the handset on-hook, press .
2. Enter the number and then press the Send soft key.

Using the Headset

1. With the headset connected, press to activate the headset mode.
2. Enter the number and then press the Send soft key.

Note: During a call, you can alternate between the headset, hands-free speakerphone and the handset mode by pressing the corresponding key or by picking up the handset.
Answer a call
Using the handset
Pick up the handset.
Using the speakerphone
(1) Press .
Using the headset
(1) Press .
Note: You can reject an incoming call by pressing the Reject soft key.
Terminate a call
Using the handset
Hand up the handset or press the End soft key .
Using the speakerphone
Press or the End soft key.
Using the Headset
Press the End soft key.
Redial
Press the History soft key,then press to select the desired entry, and then press the Send soft key.
Call Mute and Un-mute
Press to mute the microphone during a call.
Press again to un-mute the call.
Call Hold and Resume
Place a call on hold
Press or the Hold soft key during an active call.
To resume a call
If there is only one call on hold, press or the Resume soft key .
If there is more than one call on hold, press or to select the desired call, and then press or the Resume soft key .
Call Transfer

1. Press the Trans soft key during an active call. The call is placed on hold.
2. Enter the number you want to transfer to.
3. Press .

Call Forward

1. Press to enter the interface for configuring call forwarding, or press the Menu soft key when the phone is idle and then select Features → Call Forward.

2. Select the desired forward type:
   Always Forward: Incoming calls are forwarded unconditionally.
   Busy Forward: Incoming calls are forwarded when the phone is busy.
   No Answer Forward: Incoming calls are forwarded if not answered after a period of time.

3. Enter the number you want the call to be forwarded to. For No Answer Forward, set a value in the Timeout field for determining the duration of the ringing time before the call is forwarded.

4. Press the Save soft key to accept the change.

Call Conference

1. Press or the New soft key to make a new call to a third party during an active call.
2. Press again or the Conf soft key to start a three-way conference after the third party has answered the call.
3. Press the the Conf soft key, enter the number, then press the Send soft ke to call the fourth party.
4. Press or the Conf soft key to start a four-way conference after the fourth party has answered the call.
5. Repeat step 3 to step 4 once to start the five-way conference.
6. When the call conference ends, press the End soft key to disconnect all parties.

Speed Dial
To configure a speed dial key:

1. Press the Menu soft key when the phone is idle, and then select Features → Programmable Keys → Line Keys.
2. Select the desired line key, and then press the Enter soft key.
3. Press the Switch soft key to select Speed Dial from the Type field, and then enter the number for speed dial in the Value field.
4. Press the Save soft key to accept the change.

To use the speed dial key:
Press the speed dial key to dial out the preset number.
Hotline
To configure a hotline number:

1. Press the Menu soft key when the phone is idle, select Settings → Advanced Setting,input the default password ‘admin’, and then select Account.
2. Press the Switch soft key to select Enable for the Hotline Active field, and then enter the desired hotline number in the Hotline Number field.
3. Enter the hotline delay time in the Timeout field. The valid values range from 0 to 5 and default value is 4.
4. Press the Save soft key to accept the change.

To use the hotline:
Pick up the handset or press , and the call to the preset hotline will be dialed out automatically.
Voice Message
Message waiting indicator(MWI) on the idle LCD screen indicates one or more voice messages are waiting at the message center. The power indicator slowly flashes red.
To listen to voice message:

1. Press or the last line key on the right of the phone interface, and then press the Conn soft key.
2. Follow the voice prompts to listen to your voice message.

DND
To enable DND:
Press the DND soft key when the phone is idle, or press the Menu soft key and then select Features DND to enable DND and complete relevant configurations.

Customize the IP Phone

Call History

1. Press the History soft key when the phone is idle, press to scroll through the call list.
2. Select an entry from the list, and you can do the following:
   Press the Dial soft key to place a call to this entry;
   Press the Delete soft key to delete the entry from the list.
   If you press the Option soft key, you can also do the following:
   Select Detail to view detailed information about the entry;
   Select Add to Contacts to add the entry to the local phonebook;
   Select Add to Blacklist to add the entry to the blacklist;
   Select Delete All to delete all entries from the history call list.

Phonebook
To add a contact to the local phonebook:

1. Press or the Book soft key when the phone is idle, and then select Local Phonebook → All Contacts.
2. Press the Add soft key to add a contact to the phonebook.
3. Enter the contact’s information in corresponding fields and press the Save soft key.

To delete a contact:

1. Press or the Book soft key when the phone is idle, and then select Local Phonebook → All Contacts.
2. Press to select the desired contact, press the Option soft key and then select Delete from the prompt list.
3. Press the OK soft key when the LCD screen displays ‘Delete selected item?’.

Volume Adjustment
Press during a call to adjust receiver volume of the handset/speakphone/headset, Press the same key when the phone is idle or ringing to adjust the ring volume.
You can also press the Menu soft key and select Settings Basic Setting Volume Setting to adjust the talk volume, tone volume, ring volume, Mic (handset/headset/ handfree) volume as well as key volume.
Ring Tones

1. Press the Menu soft key when the phone is idle, and then select Settings → Basic Setting → Ring Tones.
2. Press to select the desired ring tone, and then press the Save soft key.

References

• VoIP Gateway | IP PBX | IP Phone丨Session Border Controller丨SIP Intercom丨DINSTAR

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