Mitel 6910 IP Phone User Guide

June 4, 2024
Mitel

Mitel 6910 IP Phone

Mitel-6910-IP-Phone-PRODUCT

Placing an Internal Call

  • Lift handset or press
  • Dial extension or press a speed dial

Answering a Call

  • Lift handset OR Press

Placing a Call on Hold

  • While on a call press

  • Line key will flash
    Note: A held call will ring back after 1 minute
    Retrieving a Held Call

  • Press OR the flashing line key

Redial

  • Press twice to call back the last number dialed

Message Waiting Light

Located in the Top Right-Hand Corner of the phone, when you have a voicemail, this will be lit up red

Changing Availability State

  • Press
  • Enter your voicemail password followed by #
  • Press 7 for mailbox options
  • Press 2
    • Press 1 for Available
    • Press 2 for In a meeting
    • Press 3 for Out of office
    • Press 4 for Vacation
    • Press 5 for Custom
    • Press 6 for Do not disturb

Park

Parking a Call

  • While on a call press
  • Open a new line and dial *11 followed by the extension number where you want to park the call.

Retrieving a Call

  • To unpark the call, dial *12 followed by the extension number where the call is parked

Transferring a Call

Blind Transfer

  • While on a call, press
  • Dial 9 + number or press a speed dial or dial an extension
  • Press
  • Hang up

Consult Transfer

  • While on a call, press
  • Dial 9 + number or press a speed dial or dial an extension
  • Wait for an answer, then announce the call
  • Hang up to complete the transfer

Conference Calls

  • While on a call, press
  • Dial 9+ number or press a speed dial or dial an extension
  • Press again and all parties will be connected

Note: You can hang up the call and the other two parties will still be connected
Hot-Desking
Allows you to assign another phone as your phone
Logging In

  • Press
  • Press #
  • Enter you Extension
  • Enter your Password
  • Press 7 for mailbox options
  • Press 3
  • Press 1 to assign yourself
  • Press 2 to unassign yourself

Hard Keys

  • Directory
  • Call History
  • Voice mail
  • Settings- Change Ringtone, program buttons, enable headsets
  • Volume down and up
  • End Call
  • Redial
  • Hold
  • Mute
  • Transfer Key
  • Conference Key
  • Speaker/Headset, flips back and forth between to two
  • Navigation Keys and Select Button- Multidirectional navigation keys that allow you to scroll through contacts, call history or directory

Programming Buttons

Mitel-6910-IP-Phone-FIG18

Any button on your phone that does not have a designated feature or line appearance may be programmed as a speed dial Your system admin will program keys for you if needed.

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

Related Manuals