Mitel Networks 6940W IP Phone Instructions

Mitel Networks 6940W IP Phone

SAFETY AND REGULATORY INFORMATION

The Mitel word and logo are trademarks of Mitel Networks Corporation.
Any reference to third party trademarks are for reference only and Mitel makes no representation of the ownership of these marks. Mitel’s Power over Ethernet (PoE) Powered Device (PD) products are covered by one or more of the U.S. patents (and any foreign patent counterparts thereto) identi ed at Mitel’s website: www.mitel.com/patents.
For more information on the PD patents that are licensed, please refer to www.cmspatents.com.
© Copyright 2022, Mitel Networks Corporation. All Rights Reserved.

Important Safety Instructions and Precautions

WARNING: DO NOT CONNECT DIRECTLY TO THE PUBLIC SWITCHED TELEPHONE NETWORK (PSTN). ANY CONNECTION OF THIS PHONE TO AN OFF PREMISE APPLICATION, AN OUT OF PLANT APPLICATION, ANY OTHER EXPOSED PLANT APPLICATION, OR TO ANY EQUIPMENT OTHER THAN THE INTENDED APPLICATION MAY RESULT IN A SAFETY HAZARD, AND/OR DEFECTIVE OPERATION, AND/OR EQUIPMENT DAMAGE. ‚”EXPOSED PLANT” MEANS WHERE ANY PORTION OF THE CIRCUIT IS SUBJECT TO ACCIDENTAL CONTACT WITH ELECTRIC LIGHTING OR POWER CONDUCTORS OPERATING AT A VOLTAGE EXCEEDING 300 V BETWEEN CONDUCTORS OR IS SUBJECT TO LIGHTNING STRIKES.
WARNING : THE SOCKET OUTLET, IF USED, SHALL BE LOCATED NEAR THE EQUIPMENT AND SHALL BE EASILY ACCESSIBLE BY THE USER.
WARNING: USE MITEL APPROVED POWER ADAPTER PART NUMBER 50006814, 50006822, or 50006824. ALTERNATIVELY, IF POWER OF THE LAN IS AVAILABLE, IT SHALL BE COMPLIANT WITH IEEE 802.3af.
WARNING : : USE ONLY THE HANDSET PROVIDED WITH YOUR IP PHONE. USE OF ANY OTHER HANDSET WITH YOUR IP PHONE MAY HAVE THE POTENTIAL TO CAUSE HEARING LOSS IN THE EVENT OF A LIGHTNING STRIKE ON THE OUTSIDE PLANT WIRING. THIS PRODUCT’S HANDSET EARCAP REGION IS SLIGHTLY MAGNETIC AND MAY PICK UP SMALL METALLIC OBJECTS, SUCH AS 26/6 GAUGE STAPLES. PLEASE CHECK THE EARCAP REGION FOR METALLIC OBJECTS BEFORE USE.
When using your phone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

• Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
• Avoid using a phone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
• Do not use the phone to report a gas leak in the vicinity of a leak.

Maintenance and Repair

• There are no user serviceable parts inside the phones. For repairs, return the phone to an authorized Mitel dealer.
• These notices may appear on the product or in the technical documentation:

DANGER| Danger indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
---|---
WARNING| Warning indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION| Caution indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury and/or damage to the equipment or property.

Description

Congratulations on your purchase of the Mitel 6940w IP phone! The Mitel 6940w IP phone is a premium feature-rich phone with a large color display that delivers graphically rich applications. The Mitel 6940w IP phone provides users a wide range of productivity enhancing features such as programmable self-labeling keys and intuitive state sensitive softkeys.
This applications phone features superior sound quality with wideband audio, an enhanced speakerphone that utilizes advanced audio processing to achieve richer and clearer handsfree conversations, and native analog, DHSG/EHS, and USB functionality.
The Mitel 6940w IP phone supports MobileLink, features that provide seamless mobile integration using Bluetooth wireless technology. MobileLink highlights include the ability to:

• Answer a mobile phone call using your Mitel 6940w IP phone.
• Effortlessly move mobile call audio between the Mitel 6940w IP phone and your mobile phone.
• Sync your mobile phone’s contact list with your Mitel 6940w IP phone.

Accommodating today’s high speed networks through dual Gigabit Ethernet ports, the Mitel 6940w IP phone also offers plenty of support for Mitel and third- party peripherals and has an environmentally efficient PoE class 3 rating. The Mitel 6940w IP phone is one of the most advanced desktop IP phones available on the market today and is ideal for any enterprise executive or manager, Teleworker, and Contact Center employee.
The Mitel 6940w IP phone is compatible with select Mitel communication solutions and supports both MiNet and SIP protocols through appropriate firmware installation.

Phone Features

• 7″ WVGA (800×480) color TFT capacitive touch-screen LCD display with brightness controls
• Built-in two-port, 10/100/1000 Gigabit Ethernet switch
• Embedded Bluetooth 5.0
•  Dual band 802.11n Wifi connection support
• USB 2.0 port (500mA maximum)
• Wideband handset
• Enhanced wideband, full-duplex speakerphone for handsfree calls
• Extensive support for peripherals and modules AC power adapter (sold separately)
• Programmable, multi-function, self-labeling keys and intuitive state sensitive softkeys
• MobileLink support – seamless mobile integration using Bluetooth
• wireless technology

Supporting Documentation
To access phone and system-specific documentation:

1. Access document within Mitel Document Centre at https://www.mitel.com/document-center.
2. Click Devices and Accessories.
3. Navigate through IP Phones > 6900 Series
4. Select the required document.

Requirements

• Mitel Cloud Service or Mitel communications platform with firmware release that supports 6900 phones.
• Access to a configuration server through Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), or HTTP(s) server.
• Ethernet/Fast Ethernet LAN (10/100 Mbps) (Gigabit Ethernet LAN [1000 Mbps] recommended).
•  Category 5/5e straight-through cabling (Category 6 straight-through cabling required for optimum Gigabit Ethernet performance).
• For Ethernet networks that supply inline power to the phone (IEEE 802.3af/ 802.3at), use an Ethernet cable to connect from the phone directly to the network for power (no 48V AC power adapter required if using Power-over- Ethernet [PoE]).
• For Ethernet networks that DO NOT supply inline power to the phone, use only the Mitel approved power adapter to connect from the DC power port on the phone to a power source, or use a PoE power injector or a PoE switch.

Network and Power Connections (See Figure A )
The Mitel 6940w IP phone can be set up as a direct network connection to the Ethernet wall jack or as a shared network connection as a pass-through if connecting the phone to a computer or another network device.
NOTE: This product is designed for indoor use only and for ambient temperatures at or below 49° C (121° F).
NOTE: The phone must be connected only to indoor routed PoE or Ethernet wiring.

Direct Network Connection
Located on the back of the phone are two fully switched Ethernet cable ports.
The port marked with is used to connect the phone to the network, as well as provide power to your phone (if required).

Shared Network Connection
To connect a network device (such as a computer) to the phone, connect an Ethernet cable into the network port on the back of the phone marked with . Plug the other end of the Ethernet cable into the network jack on the network device for which you are sharing the network connection.
NOTE: The PC jack on the 6940w IP phone does not supply inline power onto other network devices.
NOTE: All Ethernet cables used must be minimum Category 5/5e straight-through cables.

Connecting to the Network and to Power
If your network provides 802.3af/802.3at compliant inline power, the phone is powered through the network.

1. 1. Connect an Ethernet cable into the network port marked with at the back of your phone,
2. Plug the other end of the Ethernet cable directly into the network jack on the wall.
   If your network does not provided inline power, use the power adapter (sold separately) with your phone and plug your phone into a power source.

Handset and Headset Connections (See Figure B )

Connecting a Handset

1. Turn the phone over and locate the handset jack marked
2. Insert one end of handset cord into the jack until it clicks into place.
3. Then route the handset cord through the available grooves (see Figure B).
4. Attach the handset to the other end of the handset cord.

Connecting a USB Headset (Optional)
Your Mitel 6940w IP phone comes with a noise canceling handset but also supports Bluetooth and USB headsets. For instructions on how to pair and connect a Bluetooth headset, refer to the Mitel 6940w IP Phone User Guide.

To connect a USB headset

1. On the back of the phone, locate the USB input port.
2. Carefully insert the headset’s USB cable into the USB input port.

NOTE: Refer to the documentation provided with your USB headset for usage instructions.
Connecting a Wired Analog or DHSG/EHS Headset (Optional)
Turn the phone over, locate the headset input port marked . If you have a headset with an RJ9/RJ22 4-pin connector, insert the headset cord into the port until it clicks into place.
If you have a DHSG/EHS headset with an RJ45 6-pin or 8-pin connector, remove the plastic headset port adapter and then insert the cord into the port until it clicks into place.
WARNING:THE HEADSET PORT IS FOR HEADSET USE ONLY. PLUGGING ANY OTHER DEVICES INTO THIS PORT MAY CAUSE DAMAGE TO THE PHONE AND WILL VOID YOUR WARRANTY.

Desk Installation (See Figure C )

For desk installation of the Mitel 6940w IP phone a reversible stand is included that attaches to the back of the phone above the various ports. Two viewing angles (30° low angle and 60° high angle) are available allowing users to personalize their phone viewing preference.

1. Locate the stand insertion area on the back of the phone (above the various ports).
2. Carefully insert the stand into the insertion area and slide the stand towards the right until it snaps in place.
3. The orientation of the stand determines the viewing angle. If the bottom of the stand is installed facing the top of the phone, the viewing angle will be 30°. If the bottom of the stand is installed facing the bottom of the phone, the viewing angle will be 60°.

Wall Installation
The Mitel 6940w IP phone can be mounted to a wall using the Mitel 6900 Series Wall Mount Kit (optional accessory). The Mitel 6900 Series Wall Mount Kit is designed to be used with all 6900 Series IP phones allowing you to easily and securely mount your phone in one of two ways:

• Directly to the wall
• On top of an existing telco wall plate

NOTE: Refer to the Mitel 6900 Series Wall Mount Kit Installation Guide for additional product and installation details.

WLAN Country Code Selection

The country code selection is for non-US model only and is not available on US models. Per FCC regulation, all WiFi product marketed in US must be fixed to US operation channels only.
Initial Wifi setup may only be performed by a System Administrator.

Notice to U.S. Customers
FCC ID: EHTPERS3
US: BN2IPNANPERS3
The FCC Part 68 DoC can be found at the following internet address: http://www.mitel.com/legal/regulatory-declarations.

FCC Rules

This device complies with part 15 of the FCC Rules. Operation is subject to the following tWo conditions: (1) Ihis device may not cause harmful interrerence, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. Ihese limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

References

• cmspatents.com

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