Mitel 5634 WiFi Phone Installation Guide
- October 30, 2023
- Mitel
Table of Contents
5634 WiFi Phone
Product Information: Mitel 5634 WiFi Phone on MiVoice Office 250
The Mitel 5634 WiFi Phone is a wireless handset that can be connected to the MiVoice Office 250 R 6.3 SP5. It comes with a desktop charger that is used to charge the handset and synchronize parameters. The Portable Device Manager (PDM) software application is used for portable handset subscription and configuration. The WiFi router is required for the phone to function properly.
References
The following references are required for the installation and
operation of the Mitel 5634 WiFi Phone:
- Training WinPDM tool WinPDM Installation and Operation Manual 5634 for MiVO250 package and template
- Configuration Guide
- User Guide
- Migration Guide from 5624 to 5634
- Learning Management System => search for 5634
- Download Center > Wireless Endpoints > 5634 Wi-Fi Handset > 5634 Wi-Fi Handset v2.3.3 > WinPDM 3.15.3
- Document Center > Devices and Accessories > Wireless Solutions and Handsets > IP-DECT Mulri-Cellular Solution > IP-DECT Wireless System
- Download Center > Wireless Endpoints > 5634 Wi-Fi Handset > 5634 Wi-Fi Handset v2.3.3 > 5634 2.3.3 (use 5634_v2.3.3.pkg and 5634_GDPR.tpl included in Mitel_5634.zip)
- Document Center > Devices and Accessories > Wireless Solutions and Handsets > Wi-Fi Phones > Mitel 5634 VoWi-Fi Handset Configuration Guide
- Document Center > Devices and Accessories > Wireless Solutions and Handsets > Wi-Fi Phones > Mitel 5634 VoWi-Fi Handset User Guide
- Document Center > Devices and Accessories > Wireless Solutions and Handsets > Wi-Fi Phones > Mitel 5634 VoWi-Fi Handset Migration Guide
Product Usage Instructions
Before using the Mitel 5634 WiFi Phone, ensure that the following prerequisites are met:
- Become familiar with the MiVoice Office 250, 5634 VoWiFi Handset Configuration Guide.
- Ensure that MiVoice Office 250 is equipped with enough Category `F’ licenses for the required number of SIP end points.
- Download and install the WinPDM software from the Mitel Software Download Center on your PC.
- Connect the desktop charger to a power source and place the handset in the charger to charge it.
- Ensure that the WiFi router is installed and configured properly.
To create a SIP phone:
- Open the MiVoice Office 250 database programming (DBP).
- Under System-> Devices and Feature Codes, click Phones.
- Right-click to select Create SIP Phone…
- Create a SIP phone. In this example, SIP extension 1001 is created.
For more information on how to configure and use the Mitel 5634 WiFi Phone, refer to the Configuration Guide, User Guide, and Migration Guide from 5624 to 5634.
References
This table includes references on the required software and documentations.
5634 WiFi on MiVO 250
Training| Learning Management System => search for 5634
WinPDM tool| Download Center > Wireless Endpoints > 5634 Wi-Fi Handset > 5634
Wi-Fi Handset v2.3.3 > WinPDM 3.15.3
WinPDM Installation and Operation Manual| Document Center > Devices and
Accessories > Wireless Solutions and Handsets > IP-DECT Mulri-Cellular
Solution
IP-DECT Wireless System
5634 for MiVO250
package and template
| Download Center > Wireless Endpoints > 5634 Wi-Fi Handset > 5634 Wi-Fi Handset v2.3.3 > 5634 2.3.3 (use 5634_v2.3.3.pkg and 5634_GDPR.tpl included in
Mitel_5634.zip)
Configuration Guide| Document Center > Devices and Accessories > Wireless
Solutions and Handsets > Wi-Fi Phones > Mitel 5634 VoWi-Fi Handset
Configuration Guide
User Guide| Document Center > Devices and Accessories > Wireless Solutions and
Handsets > Wi-Fi Phones > Mitel 5634
VoWi-Fi Handset User Guide
Migration Guide from 5624 to 5634| Document Center > Devices and Accessories > Wireless Solutions and Handsets > Wi-Fi Phones > Mitel 5634
VoWi-Fi Handset Migration Guide
|
51309245| Mitel 5634 WiFi Handset w /battery & clip
51301221| Mitel 5613/24/24/34 Programmer
Introduction
Overview
This document provides general guidelines for 5634 WiFi phone connection to
MiVoice Office 250 R 6.3 SP5. This is a quick version, which describes the
basic principle of how to deploy 5634 WiFi phone across the office.
Prerequisites
The reader should first become familiar with the MiVoice Office 250, 5634
VoWiFi Handset Configuration Guide. All documents are available on Doc Center
accessible from MiAccess.
Please use 5634_v2.3.3.pkg with 5634_GDPR.tpl as MiVoice Office 250 has been
tested with the standard version of the firmware (see References).
Peripheral Devices for 5634 WiFi Phone
Desktop Charger
You use the desktop charger to charge the handset and the Mitel 5634 Desktop
Programmer to download new software and synchronize parameters. The units look
the same except that the Desktop Programmer has a USB connection. The handset
is fully operational while placed in the charger.
WinPDM software installed on your PC
The Portable Device Manager (PDM) is an all-in-one portable handset management
tool available on Mitel Software Download Center. The PDM software
application, with a web browser-based environment and USB programming cradle,
provides a simple administration process for portable handset subscription and
configuration. Portable handset replacement and service is easily facilitated
by the central storage of configuration information.
WiFi Router
For more information and installation steps please refer to Mitel WiFi 5634
Handset Configuration Guide (chapter 3,4).
MiVoice Office 250 Database Programming
Software License – SIP Licensing
Ensure that MiVoice Office 250 is equipped with enough Category ‘F’ licenses
for the required number of SIP end points. This can be verified within the
Software License Feature section form.
Figure 1: Software
License
SIP phone creation
-
Add a SIP phone in MiVoice Office 250 database programming (DBP). Under System-> Devices and Feature Codes, click Phones. Then right click to select “Create SIP Phone…” to create a SIP phone. In this example, SIP extension 1001 is created.
-
After creating the SIP phone, the MiVoice Office 250 Database Programming automatically creates a SIP Phone Group with a default configuration profile. In this example, P9001 is created.
Go to System -> Devices and Feature Codes -> SIP Peers -> SIP Phone Groups/->Configuration.
In the right-side pane, click Maximum Number of Calls, and select 4.
Figure 3: Configuring of
SIP Phone Group on MiVoice Office 250 -
Click Authentication to change the password. Remember the new password. The current password is the extension number, and if the password is not changed, the system will warn that a weak password is used.
Enter alphanumerical details in the In-Bound Authentication Username and right click Password field to edit the password.
Making these changes provides an increased level of security as the SIP device is challenged for log on, and its username and password checked against those you have configured.
5634 WiFi Phone Configuration
Prerequisites
WiFi Router Configuration
Your WiFi Router should be configured before you start 5634 WiFi Phone
Configuration. Please verify your WiFi Router Administration guide and perform
the required configuration steps according to it.
We have provided a simple configuration steps below just for example.
Here is an example of WiFi Router configuration:
- Connect your router to PC using LAN port and connect to router web page using default IP address like 192.168.0.1
- In WAN connection configuration Disable DHCP
- In LAN connection configuration set the same IP address subnet as your PBX system uses.
- Go to WLAN configuration and enter SSID
- Save all settings
- Reboot your router
- Disconnect router from PC
- Connect router to the network switch with your systems subnet (192.168.XX.XX for example) using router WAN port
WinPDM
The WinPDM runs on a PC and is used to configure the handset as follows:
- Connect a Mitel 5634 Desktop Programmer cradle through a USB port, to the computer running WinPDM.
- Start WinPDM.
For instructions on how to install and use the WinPDM Installation and Operation Manual (see References).
Configuration steps
-
Open WinPDM and load the latest version of 5634 build: File – File Management – Add (add 5634 package file like 5634_v2.3.3.pkg)
-
Place the 5634 WiFi handset in this cradle connected to WinPDM. (5634 should appear in Devices with Online status)
-
Select 5634 phone and upgrade it (if required)
-
Import the standard template (5634_DGPR.tpl) included in the 5634 package available in the Mitel Software Download Center:
- Go to File -> Import –>Templates and import template for MiVO 250
- Go to Numbers (Note: If number the number does not appear after inserting 5634 into Desktop Programmer you must create it manually).
-
In Call Number entry box enter the extension number of the SIP phone created earlier in the MiVoice Office 250
-
In the Edit parameters screen, collapse System node and select Network A.
Configure the highlighted parameters.
NOTE: In our test environment, we have chosen to use “DHCP mode” and leave the default IP settings intact.
NOTE: The setting for “SSID” must match exactly the one configured in your wireless access point. The Security mode of choice for the validation was WPA2-PSK AES.
-
In the Edit parameters screen, expand VoIP node and click General.
Select SIP as the VoIP protocol and ensure that the Codec configuration conforms to your Network deployment. -
In Settings Enter User display text and User display number of the extension you are deploying
Figure 10: Add User display text and User display number -
Enter Primary SIP proxy (your PBX system IP address) and press OK
-
Enter Primary SIP proxy (your PBX system IP address) and press OK
Figure 11: SIP proxy configuration -
Enter the password of the device as previously configured on the MiVoice Office 250 in the SIP proxy password field.
Make sure that In-Bound Authentication password in MiVO 250 database programming (DBP) matches SIP proxy password set in the WinPDM.
-
In left hand pane, click VoIP > General.
Enter Number of your phone in the Endpoint number field and SIP Authentication Username in the Endpoint ID field.
Make sure that In-bound Authentication Username in MiVO 250 Database programming (DBP) matches with Endpoint ID set in WinPDM.
-
In the left hand pane, click Device and then Message Centre. The
“Message Centre number” is required in order the handset to send SUBSCRIBE messages to the MiVoice Office 250 (required for MWI). Enter the extension of the Voice Mail in both the “Message Centre number” and the “Voice mail number”. -
Verify the 5634 handset is now connected to the Wi-Fi router.
-
There is no “No Access” warning on display.
Supported Features
Please refer to Table 113/114 in the MiVoice 250 Features and Programming
Guide available on Doc Center for a list of supported features.