infobit iSwitch UVC03K USB 3.0 4K Ultra HD Video Capture Card User Manual

infobit iSwitch UVC03K USB 3.0 4K Ultra HD Video Capture Card

Product Information

The iSwitch UVC03K is a USB 3.0 4K Ultra HD Video Capture Card designed to easily mix and record HDMI 4K high-definition video and audio from an external microphone to your computer. It supports third-party acquisition software for recording or live broadcasting through the Internet. The device features one HDMI input, one HDMI loop output, USB 3.0 connectivity for high-speed recording, and support for various video formats such as NV12, YUY2, XRGB/RGB32. Additionally, it supports HDMI 4K/60hz resolution input and can capture 4K/30Hz resolution. The product is made of high-quality aluminum alloy material and supports 3.5mm/TRS microphone input and audio output. It also supports UVC and UAC without the need for any software or settings installation.

Product Usage Instructions

1. Read the user manual carefully before connecting, operating, or debugging the product.
2. Ensure that the HDMI input resolution is at least 4K to record 4K images. Lower resolutions will not be recorded.
3. If you experience stuttering while recording the screen, it indicates that your computer hardware configuration is too low. In such cases, reduce the recording resolution or use a higher configuration computer.
4. Connect the iSwitch UVC03K to your computer using the USB 3.0 port.
5. No driver installation is required as the device is plug and play.
6. To record high-quality video and audio, connect an HDMI source to the HDMI input of the device.
7. If you want to monitor the video while recording, connect anHDMI display to the HDMI loop output of the device.
8. Launch your preferred third-party acquisition software such asPotPlayer, VLC, OBS, etc.
9. Configure the software to use the iSwitch UVC03K as the video and audio input source.
10. Start recording or live broadcasting according to theinstructions provided by the software.
11. To adjust audio input, connect a 3.5mm/TRS microphone to the corresponding input of the device.
12. If needed, connect headphones to the 3.5mm headphone output for audio monitoring.
13. Ensure that your computer meets the recommended hardware requirements mentioned in the user manual.

For further assistance or inquiries, please contact INFOBIT AV at info@infobitav.com or visit their website at www.infobitav.com.

Special Notice

• To ensure the best performance of the product and correct using, please read the instructions carefully before connecting, operating, or debugging this product, and keep this manual for reference.
  Cannot record 4K image when HDMI input resolution is less than 4K.

• The stuttering phenomenon when recording the screen indicates that the computer hardware configuration is too low, please reduce the recording resolution or change to a higher configuration computer.

Introduction

This product can easily mix and record HDMI 4K high-definition video and audio from an external microphone to your computer through third-party acquisition software, or live broadcast through the Internet.

Features

• One HDMI Input, one HDMI Loop Output. Monitoring and recording.
• Use USB 3.0 to record full HD images at high-speed.
• Support most software, such as PotPlayer, VLC, OBS…
• No need to install driver, plug and play.
• Support NV12, YUY2, XRGB/RGB32 video formats.
• Support HDMI 4K/60hz resolution input.
• Support capturing 4K/30Hz resolution.
• High-quality aluminum alloy material.
• Support 3.5mm/TRS microphone input and audio out.
• Support UVC, UAC without any software or settings.

Datasheet

1080p24/25/30/50/60, 4K/60

Frame Rate| 25/29.97/30/50/59.94/60fps
Capture audio and

video

| Support UVC and UAC
Support OS| Windows 7, 8, 10 or 11, 64bit; macOS 10.12 version or higher; Ubuntu 16.04 LTS 64bit or higher; Android 9.0

or higher

Support software| OBS, VLC, PotPlayer, Windows media Encoder, Adobe Flash Media Live-Encoder, Real Producer Plus, Quick Time Broadcaster, Quick Time Player, Wirecast, vMix

and etc.

Dimension| 105x68x25 LWH, mm
Power| max. 25W
Operating Temp.| 0-50 degrees C
Storage Temp.| -20 to 70 degrees C
Humidity| 5% to 90%

Computer hardware requirements

1060 or higher

| NVIDIA Ge-Force GTX 1050 or

higher

Ram| 8G (Dual Channel)| 8G (Dual Channel)

Support third-party software

• OBS Studio (Windows, OS X)
• Windows media Encoder (Windows)
• Adobe Flash Media Live-Encoder (Windows, OS X)
• Real Producer Plus (Windows)
• VLC (Windows, OS X Linux)
• Quick Time Broadcaster (OS X)
• Quick Time player (OS X)
• Wirecast (Windows,OS X)
• vMix (Windows)
• PotPlayer (Windows) and etc

Product Specifications

• HDMI Input and loop-out max. resolution: 4k60 4:4:4
• HDMI input max audio sampling rate: PCM48Khz
• USB3.0 Highest bandwidth: 3Gbps
• USB2.0 Highest bandwidth: 311Mbps
• 3.5mm headphone output power: 32Ω/50 MW
• Working Current: 5V/0.9A
• Working temperature range: -40℃ ~ +85℃
• Working humidity range: 90% RH No condensation
• Product size: 105x68x25mm
• Material: Aluminum alloy
• Color: Blue and Red
• Net Weight: 131g

Interface Introductions

1. 3.5mm headset output port.
2. 3.5mm microphone input port.
3. HDMI Input, connect to HDMI signal such as Computer, Game console, DVD.
4. HDMI Output, connect to HDMI display such as TV, Monitor, Projector, etc.
5. USB3.0 TYPE-A port, connect to a computer.
6. Action indicator: Illuminates when capturing.

Connection Diagram

1. Connect HDMI into the computer, game console, and DVD.
2. Connect the Output port of capture card to display devices, such as TV, Monitor, Projector, etc.
3. Connect the USB3.0 to computer.
4. Connect 3.5mm to headphones, microphones, and headsets.

How to setup capture in PotPlayer (Windows)

1. Install “PotPlayer” software on the computer.
2. Click upper left corner “PotPlayer” icon→ “Open”→ “Device Settings”→ “Analog TV”
3. Select “INFOBIT Video Capture” in the Device option.
4. Select “Capture” in the Type option.
5. Select “HDMI” in the Input option.
6. Select suitable capture resolution in the Format option.
7. Select “WASAPI-HDMI (INFOBIT Audio Capture)” in the Audio Capture Device option.
8. Click “Open device” to open the capture interface.
9. Click “PotPlayer”→ “Video”→ “Video Recording”→ “Record Video” or use the key “Alt+C” to open the Video recorder page.
10. Select storage path.
11. Set video and audio capture settings.
12. Start to capture video and audio.

How to setup capture in OBS (Windows)

1. Open OBS→ Click “+” to choose “Video Capture Device”
2. Click “Properties” for Video Capture Device→ Device (INFOBIT Video Capture)→ Resolution/FPS Type (Custom)→ Resolution (1920*1080)→ FPS (30pfs)→Video Format (YUY2)→ Audio Output Mode (Capture audio only)→ Check “Use custom audio device”→ Audio Device (INOFIBT Audio Capture)→ OK
3. Settings→ Stream→ Select your Live service (YouTube/ Twitch…), input  your channel stream key→ OK

How to setup capture in OBS (macOS)

1. Open your macOS system preferences, select “Sound”→ “INFOBIT Audio Capture”.
2. Open OBS→ Click “+” to choose “Video Capture Device”
3. Click settings under the “Audio Mixer” option→ “Advanced Audio Properties”→ “Monitor and Output”.
4. Click “Properties”→ Select “INFOBIT Video Capture”, setup Resolution and Frame rate.

FAQ

1. No Capture

2. Confirm whether the video signal source is transmitted to the iSwitch UVC03K successfully (if the source is from PC, you can find two display icons in your display settings; Or connect the loop-out port to a monitor to check whether images are normal displaying).

3. Confirm whether PC has properly recognized the iSwitch UVC03K (In PC’s Device Manager, and no exclamation icon is found).

4. If the above-mentioned two methods are normal, suggest customers changing to a USB3.0 Port (not USB 2.0) and test again.

5. Confirm whether all ports are properly connected.

6. Confirm whether setting parameters of the software (OBS, PotPlay…) are correct.

7. Audio Issue
   Fail to capture sound.

8. Confirm the iSwitch UVC03K is selected by the audio output device on the signal source PC (right click the audio device on the bottom-right corner of your PC screen, to select “INFOBIT Audio Capture”; Or please connect to the audio loop-out port to check whether audio is normal.

9. Confirm whether PC has properly recognized the iSwitch UVC03K (In PC’s Device Manager, and no exclamation icon is found).

10. Confirm whether sound wave line is fluctuating (click the audio icon on the bottom-right corner of computer-recording device, then select our capture card to check)

11. If it still fails to capture audio, please add an audio input capture on OBS then set “Monitor and Input” in the advanced audio settings.

12. f. If sound is intermittent, please right-click the audio icon on the bottom-right corner of computer-select our capture card in the recording device – right click Advanced Attributes in computer to confirm whether 48KHz is fixed.

13. Image issue
    Images captured by OBS is green or with vertical lines.

14. To solve such issue, please update to the newest firmware.
    Images from the Loop-out is green or red.

15. This issue is caused by the YUV format is setup as the screen’s color space. Please change its color space to RGB format.
    Video and audio are delayed.

16. If customers do experience video lag or audio delay, there may be a problem with computer configuration, or two same devices are used which occupies the APP. Please change the audio to fixed 48KHz.

Note

• Does not use HUB or USB extend cable.
• Low computer configuration will cause irregular flickering or black screen in the recording screen.
• For signal processing reasons, you will find that the recorded picture is out of sync with the original picture, which is normal.
• Cannot record 4K resolution when HDMI input resolution is less than 4K.
• Cannot record 4K resolution while connect to USB 2.0 port of computer.

Technical support

Please contact info@infobitav.com for any technical support.
www.infobitav.com
info@infobitav.com

References

• infobit AV- 4K Matrix Switchers, Wireless Presentation, Active Optical Cable and Conference Camera- Meeting Room Solutions

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