IMPECCA CM-2200 Microwave Oven User Guide

June 12, 2024
IMPECCA

IMPECCA CM-2200 Microwave Oven

IMPECCA-CM-2200-Microwave-Oven-PRODUCT

PRODUCT IMPORTANT SAFETY INSTRUCTIONS

WARNING: BEWARE OF EXPOSURE TO EXCESSIVE MICROWAVE ENERGY

Do not attempt to operate this oven with the door open; this can result in harmful exposure to microwave energy. Do not override or tamper with the internal safety protections.

This oven must be grounded with a properly grounded outlet. See the section GROUNDING INSTRUCTIONS. Do not place any object between the oven front face and the door or allow dirt or other residues accumulate on the sealing surfaces. Do not operate the oven if it is damaged. It is important that the oven door closes properly and that there is no damage to the: DOOR (bent), HINGES AND LATCHES (broken or loosened), or DOOR SEALS AND SEALING SURFACE.

The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

WARNING: To reduce the risk of burns, electric shock, fire, injury to persons (yourself or others) or exposure to excessive microwave energy when using your appliance, follow basic safety precautions, including the following:

To reduce the risk of fire while cooking, be sure to take the following additional precautions:

  • Install or place this oven in strict accordance with the installation instructions provided. Some products, such as whole eggs, and sealed containers such as a glass jars, are able to explode and should not be heated in the oven.
  • Use this appliance only for its intended uses as described in this manual. Do not use corrosive chemicals or vapors in or near the appliance. This oven is specifically designed to heat or cook or dry food in a home consumer setting. It is not designed for industrial or laboratory use.
  • As with any appliance, close supervision is necessary when used by children. Do not operate this oven if it has a damaged cord or plug, if it is not working properly, or if it has been dropped or damaged.
  • This appliance should only be serviced by qualified service technicians. Contact technical support for information regarding your closest authorized service center for further examination, repair, or adjustment to your appliance.
  • Do not cover or block any openings on the oven.
  • Do not store or use this appliance outdoors.
  • Do not use this oven near water, for example, near a kitchen sink, in a wet basement, near a swimming pool, or similar locations.
  • Do not immerse cord or plug in water. Keep cord away from heated surfaces.
  • Do not let cord hang over edge of a table or counter.
  • When cleaning the oven door and surfaces, use only mild, non-abrasive soaps or detergents applied with a damp sponge or cloth. Liquids, such as water, coffee, or tea can be overheated beyond the boiling point without appearing to boil. Visible bubbling or boiling when the container is removed from the microwave oven is not always present.

IMPORTANT SAFETY INSTRUCTIONS

WARNING:  BEWARE OF EXPOSURE TO EXCESSIVE MICROWAVE ENERGY

Do not attempt to operate this oven with the door open; this can result in harmful exposure to microwave energy. Do not override or tamper with the internal safety protections. Do not place any object between the oven front face and the door or allow dirt or other residues accumulate on the sealing surfaces. Do not operate the oven if it is damaged. It is important that the oven door closes properly and that there is no damage to the: DOOR (bent), HINGES AND LATCHES (broken or loosened), or DOOR SEALS AND SEALING SURFACE. The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

WARNING: To reduce the risk of burns, electric shock, fire, injury to persons (yourself or others) or exposure to excessive micro-wave energy when using your appliance, follow basic safety precautions, including the following:

  • Read all instructions before using the appliance.
  • Read and follow the specific microwave energy precautions listed above.
  • As with most cooking appliances, closely supervise use to reduce the risk of a fire in the oven.

To reduce the risk of fire while cooking, be sure to take the following additional precautions

  • Do not overcook food. Carefully monitor the appliance when paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.
  • Remove wire twist-ties and metal handles from paper or plastic containers/ bags before placing them in the oven.
  • If materials inside the oven ignite, keep the oven door closed. Turn the oven off, and unplug the appliance. Disconnect the power cord, shut off power at the fuse or circuit breaker panel.
  • Do not use the oven cavity for storage purposes. Do not leave paper products, cooking utensils, or food in the oven when not in use.

This oven must be grounded with a properly grounded outlet. See the section “GROUNDING INSTRUCTIONS”. Install or place this oven in strict accordance with the installation instructions provided. Some products, such as whole eggs, and sealed containers such as a glass jars, are able to explode and should not be heated in the oven.

Use this appliance only for its intended uses as described in this manual. Do not use corrosive chemicals or vapors in or near the appliance. This oven is specifically designed to heat or cook or dry food in a home consumer setting. It is not designed for industrial or laboratory use. As with any appliance, close supervision is necessary when used by children. Do not operate this oven if it has a damaged cord or plug, if it is not working properly, or if it has been dropped or damaged. This appliance should only be serviced by qualified service technicians. Contact technical support for information regarding your closest authorized service center for further examination, repair, or adjustment to your appliance.

Do not cover or block any openings on the oven. Do not store or use this appliance outdoors. Do not use this oven near water, for example, near a kitchen sink, in a wet basement, near a swimming pool, or similar locations. Do not immerse cord or plug in water. Keep cord away from heated surfaces. Do not let cord hang over edge of a table or counter. When cleaning the oven door and surfaces, use only mild, non-abrasive soaps or detergents applied with a damp sponge or cloth. Liquids, such as water, coffee, or tea can be overheated beyond the boiling point with- out appearing to boil. Visible bubbling or boiling when the container is removed from the microwave oven is not always present. THIS CAN RESULT IN SCALDING LIQUIDS SUDDENLY BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID.

  1. Do not overheat the liquid.
  2. Stir the liquid both before and halfway through heating it.
  3. Do not use straight-sided containers with narrow necks.
  4. After heating, allow the container to stand in the microwave oven for a short time before removing the container.
  5. Use extreme care when inserting a spoon or other utensil into the container.

IMPORTANT ELECTRICAL GROUNDING

  • Touching the internal components of this oven can cause serious personal injury or even death. Do not disassemble this appliance.
  • Improper use of the grounding can result in electric shock. Do not plug the oven into an outlet unless the outlet is properly installed and grounded.

DANGER: ELECTRICAL SHOCK HAZARD

This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This appliance is equipped with a grounding-wire cord with the third, round grounding plug. The plug must be plugged into an outlet that is properly installed and grounded. Consult a qualified electrician or serviceman if the grounding instructions are not completely understood or if doubt exists as to whether the appliance is properly grounded. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-pronged grounding plug, and a 3-slot receptacle that will accept the plug on the appliance. The marked rating of the extension cord shall be equal to or greater than the electrical rating of the appliance.

  1. A short power-supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord.
  2. Longer cord sets or extension cords are available and may be used if done so with great care.
  3. If a long cord set or extension cord is used:
    • The marked electrical rating of the cord set or extension marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the appliance.
    • The extension cord must be a grounding-type 3-wire cord; and
    • The longer cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.

RADIO INTERFERENCE

  1. Operation of the microwave oven may cause interference to your radio, TV or similar equipment.
  2. When there is interference, it may be reduced or eliminated by taking the following measures:
    • Clean door and sealing surface of the oven.
    • Reorient the receiving antenna of radio or television.
    • Relocate the microwave oven with respect to the receiver.
    • Move the microwave oven away from the receiver.
    • Plug the microwave oven into a different outlet so that microwave oven and receiver are on different branch circuits.

SAFETY

  1. The oven must be on a leveled surface.
  2. The turntable and turntable roller rest must be in the oven during cooking. Place the cookware gently on the turntable and handle it carefully to avoid possible breakage.
  3. Incorrect use of browning dish may cause the turntable to break.
  4. Use only the specified bag size when using Direct Access Popcorn.
  5. The oven has several built-in safety switches to ensure that the power remains off when the door is open. Do not tamper with these switches.
  6. Do not operate the microwave oven empty. Operating the oven with no food or food that is extremely low in moisture can cause fire, charring or sparking.
  7. Do not cook bacon directly on the turntable. Excessive local heating of the turntable may cause the turntable to break.
  8. Do not heat baby bottles or baby food in the microwave oven. Uneven heating may occur and could cause physical injury.
  9. Do not heat narrow-necked containers, such as syrup bottles.
  10. Do not attempt to deep-fry in your microwave oven.
  11. Do not attempt home canning in this microwave oven, as it is impossible to be sure all contents of the jar have reached boiling temperature.
  12. Do not use this microwave oven for commercial purpose. This microwave oven is made for household use only.
  13. To prevent delayed eruptive boiling of hot liquids and beverages or scalding yourself, stir liquid before placing the container in the oven and again halfway through cooking time. Let stand in the oven for a short time and stir again before removing the container.
  14. Use carefully when cooking food in the microwave oven to avoid burning due to excessive cooking.
  15. When the appliance is operated in the combination mode, children should only use the oven under adult supervision due to the temperatures generated.
  16. Failure to maintain the oven in a clean condition could lead to deterioration that could adversely affect the life of the appliance and possibly result in a hazardous situation.

FOOD PACKAGING & UTENSILS

Please closely follow these guidelines regarding packaging materials and items placed into the microwave. Tightly-closed utensils could explode. Closed containers should be opened and plastic pouches should be pierced before cooking. See the instructions on “Materials you can use in microwave oven” and “Do not use these materials in the microwave oven”. There may be certain non- metallic utensils that are not safe to use for microwaving. If in doubt, test the questionable utensil using the following the procedure below.

Container Test

  1. Fill a microwave-safe container with 1 cup of cold water (250ml) along with the utensil in question.
  2. Cook on maximum power for 1 minute.
  3. Carefully feel the container. If the empty container is warm, do not use it for microwave cooking.
  4. Do not exceed 1 minute cooking time.

Materials you can use in the microwave oven

BROWNING DISH

  • Follow manufacturer’s instructions. The bottom of browning dish must be at least 3/16 inch (5mm) above the turntable. Incorrect usage may cause the turntable to break.

GLASS JARS

  • Always remove lid. Use only to heat food until just warm. Most glass jars are not heat resistant and may break.

OVEN COOKING BAGS

  • Follow manufacturer’s instructions. Do not close with metal tie. Make slits to allow steam to escape.

PAPER PLATES AND CUPS

  • Use for short–term cooking/warming only.
  • Do not leave oven unattended while cook- ing.

ALUMINUM FOIL

  • Shielding only. Small smooth pieces can be used to cover thin parts of meat or poultry to prevent overcooking. Arcing can occur if foil is too close to oven walls. The foil should be at least 1 inch (2.5cm) away from oven walls.

PAPER TOWELS

  • Use to cover food for reheating and ab- sorbing fat. Use with supervision for short-term cooking only.

PARCHMENT OR WAX PAPER

  • Use as a cover to prevent splattering or a wrap for steaming.

DINNERWARE

  • Microwave-safe only. Follow the manufacturer’s instructions. Do not use cracked or chipped dishes.

PLASTIC

Microwave-safe plastic only. Follow the manufacturer’s instructions — dishes should be labeled “Microwave Safe”. Some plastic containers soften as the food inside heats. “Boiling bags” and tightly closed plastic bags should be slit, pierced or vented as directed by the package.

PLASTIC WRAP

  • Microwave-safe only. Use to cover food during cooking to retain moisture. Do not allow plastic wrap to touch food.

THERMOMETERS

  • Microwave-safe only (meat and candy thermometers).

Do not use these materials in the microwave oven

ALUMINUM FOIL AND TRAYS

  • May cause arcing. Transfer food into microwave- safe dish.

FOOD CARTONS WITH METAL HANDLES

  • May cause arcing. Transfer food into microwave- safe dish.

METAL OR METALLIC UTENSILS

  • May cause arcing. Transfer food into microwave- safe dish.

METALLIC WIRE

  • May cause arcing and fire!

PAPER BAGS

  • May cause fire!

STYROFOAM OR PLASTIC FOAM

  • Plastic foam may melt or contaminate the liquid inside when exposed to high temperatures.

WOOD

  • Wood will dry out when used in the microwave oven and may split or crack. Risk of fire.

SETTING UP YOUR OVEN

Names of Oven Parts and Accessories

Remove the oven and remove all accessories from the box and inside the oven cavity. Your oven comes with the following accessories:

  • Glass tray
  • Turntable ring
  • Instruction Manual

IMPECCA-CM-2200-Microwave-Oven-FIG-1

  1. A. Control panel
  2. B. Turntable shaft
  3. C. Turntable ring
  4. D. Glass tray
  5. E. Observation window
  6. F. Door assembly
  7. G. Safety interlock system

Handling Notes

  1. Never place the glass tray upside down. The glass tray should never be blocked.
  2. Both glass tray and turntable ring assembly must be used when cooking.
  3. All food and containers of food are always placed on the glass tray for cooking.
  4. If glass tray or turntable ring assembly cracks or breaks, contact technical support for replacement information.

Countertop Installation

Remove all packing material and accessories. Examine the oven for any damage such as dents or a broken door. Do not install if oven is damaged and contact technical support or the place of purchase.
Cabinet: Remove protective film found on the microwave oven cabinet surface. Do not remove the light brown Mica cover that is attached to the oven cavity to protect the magnetron.

  1. Select a level surface that provide enough open space for the intake and/or outlet vents. A minimum clearance of 3.0 inches (7.5cm) is required between the oven and any adjacent walls. One side must be open. Leave a minimum clearance of 12 inches (30cm) above the oven. Do not remove the legs from the bottom of the oven.
  2. Plug your oven into a standard household outlet. Be sure the voltage & the frequency is the same as the voltage and the frequency on the rating label.
  3. Blocking the intake and/or outlet openings can damage the oven.
  4. Place the oven as far away from radios and TV as possible. Operation of microwave oven may cause interference to your radio or TV reception.

WARNING: Do not install oven over a range cooktop or other heat-producing appliance or the oven could be damaged and the warranty would be void.

USING YOUR MICROWAVE OVEN

Control Panel and Features

IMPECCA-CM-2200-Microwave-Oven-FIG-2

  1. Time Cook
  2. Time Defrost
  3. Power
  4. Clock
  5. Auto menu: Popcorn, Potatoes, Pizza, Frozen vegetables, Beverage, Dinner plate
  6. Digit panel: 0–9
  7. Weight Defrost
  8. Kitchen Timer function
  9. Stop/Cancel: clears all previous setting pressed before cooking starts. During cooking: press once to stop oven; twice to stop and clear all entries.
  10. Memory function
  11. Start/+30 seconds

MICROWAVE FUNCTIONS

  1. POWER LEVEL
    • 10 power levels are available. Use the digit keys to input the power level with the number corresponding to the power percentage. For example: PL2 = 20% power ; PL7 = 70% power
      Level| 10| 9| 8| 7| 6| 5| 4| 3| 2| 1
      ---|---|---|---|---|---|---|---|---|---|---
      Power| 100%| 90%| 80%| 70%| 60%| 50%| 40%| 30%| 20%| 10%
      Display| PL10| PL9| PL8| PL7| PL6| PL5| PL4| PL3| PL2| PL1
  2. CLOCK SETTING
    • Press Clock once, 00:00 will display.
    • Press the number keys and enter the current time. For example, press 1,0,1,2 in turn for 10:12.
    • Press Clock to finish clock setting “:” will flash and the clock will light up.
    • If the numbers input are not within the range of 1:00–12:59, the setting will be invalid until valid numbers are input.
    • Note: (1) In the process of clock setting, if the Off/Cancel button is pressed or if there is no operation within 1 minute, the unit will return to waiting state automatically. (2) If the clock need to be reset, please repeat step 1 to step 3.
  3. MICROWAVE COOK
    • Press COOK TIME once, the screen will display 00:00.
    • Press number keys to input the cooking time; the maximum cooking time is 99 minutes and 99 seconds.
    • Press POWER LEVEL once, screen will display PL10. The default power is 100% power. Press number keys to adjust the power level.
    • Press START/Enter/Add 30 Sec. to start cooking.
    • Example: to cook food at 50% power for 15 minutes
    • Press COOK TIME once 00:00 displays.
    • Press 1,5,0,0 in sequence.
    • Press POWER LEVEL once, then press 5 to select 50% microwave power.
    • Press START/Enter/Add 30 Sec. to start cooking.
    • Note: (1) If the Off/Cancel button is pressed or if there is no operation within 1 minute, microwave will return to waiting state. (2) Pressing START/Enter/Add 30 Sec, without choose a power level will begin cooking at 100% microwave power.
  4. KITCHEN TIMER
    • Press Kitchen Timer once, the screen will display 00:00 .
    • Press the number keys and enter kitchen timer duration. (The maximum duration is 99 minutes and 99 seconds.)
    • Press START/Enter/Add 30 Sec. to confirm setting, and begin timer.
    • When the timer finishes, the buzzer will ring 3 times, and the screen will display End.
  5. SPEEDY COOKING
    • By pressing START/Enter/Add 30 Sec., microwave will cook at 100% power for 30 seconds. Repeatedly pressing START/Enter/Add 30 Sec while cooking or defrosting will add 30 seconds to cook time. The maximum cooking time is 99 minutes and 99 seconds.
  6. WEIGHT DEFROST FUNCTION
    • Press Weight Defrost once, the screen will display 0.0 and the lbs.
    • Press numerical buttons to input weight to be defrosted. Input the weight ranged between 0.3~6.3lbs. If the weight input is not within 0.3~6.3, the input will be invalid.
    • Press START/Enter/Add 30 Sec. to start defrosting.
  7. TIME DEFROST FUNCTION
    • Press Time Defrost once, screen will display 00:00.
    • Press number pads to input defrosting time.
    • Press START/Enter/Add 30 Sec. to start defrosting.
  8. AUTO MENU
    • In unit waiting state, press Popcorn, Dinner Plate, Pizza Reheat, Frozen Entree, Beverage, Soup, Fresh Vegetable, Frozen Vegetable or Potato to choose the auto menu.
    • Press the same pad repeatedly to choose the weight of the food.
    • Press START/Enter/Add 30 Sec. to start cooking.
  9. SENSOR COOK
    • In waiting state, press Dinner Plate, Fresh Vegetable or Frozen Vegetable, the screen will display SC.
    • Press START/Enter/Add 30 Sec. to start sensor cooking. SC will flash in the display.
    • The sensor will sound once when steam is detected.
  10. MEMORY FUNCTION
    • Press Favorite to choose memorized procedure 1-3. The screen will display 1,2,3.
    • If the memory has been set, press START/Enter/Add 30 Sec. to activate. If it has not been set, continue to procedure set . Only one or two stage procedures can be set.
    • Example: to set the following procedure in memory slot 2 for cooking food at 80% power for 3 minutes and 20 seconds.
    • The steps are as follow:
    1. In unit waiting state, press Favorite twice, until screen displays 2.
    2. Press COOK TIME once, then press 3, 2, 0 in sequence.
    3. Press POWER LEVEL once, PL10 displays, then press 8 and PL8 displays for 80% power.
    4. Press Favorite to save the setting. Unit will beep, and return to waiting state. If you press START/Enter/Add 30 Sec. again, the procedure will be saved in memory slot 2, and can be activated from there.
    5. Loss of power to unit will reset memory.
    6. When you want to run the saved procedure, in unit waiting state, press Favorite twice, screen displays 2, then press START/Enter/Add 30 Sec. to start cooking
    7. Note: Defrosting and Auto menu can not be set in memory function.
  11. MULTI-STAGE COOKING
    • At most 2 stages can be set for cooking. In multi-stage cooking, if one stage is defrosting, then defrosting shall be placed at the first stage automatically.
    • Note: Auto menu cannot work in the multi-stage cooking.
    • Example: if you want to cook with 80% microwave power for 5 minutes + 60% microwave power for 10 minutes.
    • The cooking steps are as following:
    • Press COOK TIME once, then press 5,0,0 to set the cooking time;
    • Press POWER LEVEL once, then press 8 to select 80% microwave power.
    • Press COOK TIME once, then press 1,0,0,0 to set the cooking time;
    • Press POWER LEVEL once, then press 6 to select 60% microwave power.
    • Press START/Enter/Add 30 Sec. to start cooking.
  12. INQUIRING FUNCTION
    • While microwave is cooking, pressing POWER LEVEL will display current cooking power. Pressing CLOCK will display the time.
  13. ENGLISH/FRENCH MODE
    • The default language mode is English Mode. In unit waiting state, open the door and then press 1 for 3 seconds to switch language mode between English and French.
  14. SILENCE MODE
    • By default the unit buzzer will ring for specific reasons. To set unit to silent mode, in the unit waiting state, open the door and press the 2 button for 3 seconds.
  15. CHILD LOCK FUNCTION
    • To lock unit, press Off/Cancel button for 3 seconds. A long beep will signify the unit is child-locked. Lock indicator light will illuminate, and screen will display current time or 0:00.
    • To unlock unit, repeat the locking steps.
  16. UNIT PROTECTION COOK LOCK FUNCTION
    • If the unit has been idle for more than 5 minutes, it will automatically lock cooking functions. Unit door must first be opened and closed to procedure with any cooking.
    • Note: The kitchen Timer function is not affected by door lock function.
  17. END OF COOKING REMINDER FUNCTION
    • Unit will beep 5 times when cooking has completed.
  18. OTHER SPECIFICATIONS
    • The maximum cooking time is 99 minutes and 99 seconds.
    • When the cooking is finish, the screen will display End or Fin .Opening the door or pressing Off/Cancel can make the oven enter waiting state.

MAINTENANCE & TROUBLESHOOTING

Find problem in chart below and use the appropriate solution for each issue. If the microwave oven still does not work properly, contact Impecca technical support for further assistance.

PROBLEM POSSIBLE CAUSE POSSIBLE REMEDY
Oven will not start The electrical cord for oven is not plugged in.

Door is open.

Wrong operation is set.

| Plug into the outlet.

Close the door and try again. Check instructions.

Arcing or sparking| Materials are dangerous in microwave ovens were used.

The oven is operated while empty.

Spilled food remains in the microwave chamber.

| Use designated microwave-safe cookware only.

Never operate the microwave while empty.

Clean interior of the microwave with a wet towel and warm, soapy water as necessary.

Food cooked unevenly| Materials are dangerous in microwave ovens were used.

Food is not completely defrosted.

Cooking time and power level are not correctly set for the type of food, size of dishes used, or weight.

Food is not turned or stirred during cooking.

| Use designated microwave-safe cookware only.

Completely defrost food before begin- ning cooking.

Use a more suitable cooking time, power level.

Stir food periodically during cooking.

Food is overcooked or burnt| Cooking time and power level are not correctly set for the type of food, size of dishes used, or weight.| Use a more suitable cooking time, power level.
Food is cold or under-cooked| Materials dangerous in micro-wave ovens were used.

Food is not defrosted completely. Oven ventilation ports are restricted.

Cooking time and power level are not correctly set for the type of food, size of dishes used, or weight.

| Use designated microwave-safe cookware only.

Completely defrost food before begin- ning cooking.

Check to see that oven ventilation ports are not restricted.

Use a more suitable cooking time, power level

Improper defrosting| Materials dangerous in microwave ovens were used.

Cooking time, power level is not suitable.

Cooking time and power level are not correctly set for the type of food, size of dishes used, or weight.

| Use designated microwave-safe cookware only.

Use a more suitable cooking time, power level.

Periodically stir food during cooking.

TECHNICAL SPECIFICATIONS

  • Power Consumption: 120V~60Hz, 1700W
  • Output: 1200W
  • Outside Dimensions (H×W×D): 620 x 498 x 346mm
  • Turntable Diameter: ø 420mm
  • Oven Capacity: 62L
  • Net Weight: Approx. 19.7 kg

CUSTOMER SUPPORT

  • Before contacting customer support, please see the troubleshooting section above.
  • Visit our website to contact us, find answers to Frequently Asked Questions, and for other resources which may include an updated version of this user’s guide WWW.IMPECCA.COM
  • If you wish to contact us by phone, please be sure to have your model number and serial number ready and call us between 9:00am and 6:00pm ET, at +1 866-954-4440.
  • Keep tabs on Impecca’s newest innovations & enter contests via our social network feeds:

LIMITED WARRANTY

ONE-YEAR LIMITED APPLIANCE WARRANTY (US)

Impecca™ warrants this product against defects in material and workmanship to the original purchaser as specified below.

PARTS AND LABOR:  if the product is determined to have a manufacturing defect, within a period of one year from the date of the original purchase, Impecca ™, at its own discretion, will repair or replace the product parts at no charge to you in the U.S.A.

To obtain warranty service by an authorized Impecca™ service center, please email us at: service@impecca.com to obtain a Repair and Maintenance Authorization (RMA) number and received instructions on how the repair and/or replacement procedure will take place.

Any glass materials included with the appliance will be covered for a period of 60 days from purchase.

Impecca™ specifically excludes from this warranty any non-electric/mechanical attachments, accessories and disposable parts including but not limited to outside case, connecting cables, batteries and AC adapters. Impecca™ reserves the right to repair or replace defective products with the same, equivalent or newer models.

We reserve the right to either repair or replace product at our discretion. Replacement may be either new or refurbished and while every endeavor will be made to ensure it is the same model, if not possible it will be equal or higher specification. Normal “Wear and Tear” is not covered by this warranty. Further, Impecca™ hereby reserves the right to determine “Wear and Tear” on any and all products. Tampering or opening the product casting or shell will void this warranty in its entirety.

Exclusions: This warranty does not cover the following:

  1. Any product that has a defaced or covered serial number.
  2. Products that have been transferred to a second owner.
  3. Rust on the interior or exterior of the unit.
  4. Products listed as “As-Is” or “Refurbished.”
  5. Food loss due to any product failure.
  6. Window air conditioners installed in a wall.
  7. The product if used in a commercial setting.
  8. Service calls that do not involve product malfunction.
  9. Service calls for a product ruined by not following the provided instructions.
  10. Service calls to correct improper installation.
  11. Costs associated with making the product accessible for servicing (including but not limited to removal of trim/molding/cabinetry, etc.)
  12. Service calls to replace any consumables such as light bulbs, filters, etc.
  13. Surcharges that may apply to service calls on weekends, nights, holidays. Damages to the finish of appliance or household furnishings due to installation of appliance.
  14. Damages caused by any of the following: Acts of God; fires; misuse; accidents; incorrect power supply; service performed by unauthorized persons; use of non-genuine Impecca parts, etc.

ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO 1 YEAR FROM THE DATE OF THE ORIGINAL RETAIL PURCHASE OF THIS PRODUCT.

THESE WARRANTIES AND REMEDIES ARE THE SOLE AND EXCLUSIVE WARRANTIES AND REMEDIES IN CONNECTION WITH THE SALE AND USE OF THE PRODUCT. NO OTHER WARRANTIES, ORAL OR WRITTEN, EXPRESSED OR IMPLIED, ARE GIVEN. IMPECCA™ IS NOT RESPONSIBLE OR LIABLE FOR ANY DAMAGE, WHETHER SPECIAL, INCIDENTAL, CONSEQUENTIAL, DIRECT OR OTHERWISE, OR WHETHER KNOWN OR SHOULD HAVE BEEN KNOWN TO IMPECCA™, INCLUDING LOST PROFITS, GOODWILL, AND PROPERTY AND PERSONAL INJURY RESULTING FROM ANY BREACH OF WARRANTY, THE INABILITY TO USE THE PRODUCT OR UNDER ANY LEGAL THEORY IN CONTRACT OR TORT. IMPECCA LIABILITY IS LIMITED TO THE ACTUAL PURCHASE PRICE PAID TO THE RETAIL SELLER OF THE DEFECTIVE PRODUCT.

No Impecca™ dealer, agent or employee is authorized to make any modification, extension, change or amendment to this warranty without the written consent and authorization from Impecca™. Some states do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages, or do not allow a limitation on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you have other rights, which vary from state to state.

Note: Our Warranty center services only to Continental U.S.A.

www.impecca.com

References

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