j5create JCD612 USB-C to 4K 60Hz HDMI Travel Dock User Guide
- June 12, 2024
- j5Create
Table of Contents
j5create JCD612 USB-C to 4K 60Hz HDMI Travel Dock
Product Information
The JCD612 is a product that comes with 2 removable pads and 4 rubber cushions. The 2 removable pads have thicknesses of 8.45 mm and 10.25 mm respectively. The 4 rubber cushions have thicknesses of 0.6 mm, 2.0 mm, 1.1 mm, and 2.6 mm respectively. The product also requires a DisplayPort v1.4 on the graphics card or video source to support 4K resolution at 60 Hz. If the system only supports DisplayPort v1.2, the 4K resolution will be displayed at 30 Hz. A 4K-capable display is required to obtain a resolution of 3840 x 2160. Only one audio output port (HDMITM or 3.5 mm audio jack) can be used at a time, with the 3.5 mm audio jack taking priority if both are connected simultaneously.=
2 Removable Pads & 4 Rubber Cushions
- 2 Removable Pads
- Pad① 8.45 mm
- Pad② 10.25 mm
- 4 Rubber Cushions
- Rubber Ⓐ (Thickness: 0.6 mm)
- Rubber Ⓒ (Thickness: 2.0 mm)
- Rubber Ⓑ (Thickness: 1.1 mm)
- Rubber Ⓓ (Thickness: 2.6 mm)
Product Usage Instructions
- Connect the JCD612 to a graphics card or video source with a DisplayPort v1.4.
- If your system only supports DisplayPort v1.2, the 4K resolution will be displayed at 30 Hz.
- Ensure that you have a 4K-capable display to achieve a resolution of 3840 x 2160.
- If you want to use audio output, connect either the HDMITM or the 3.5 mm audio jack, but not both at the same time.
- If both the HDMITM and the 3.5 mm audio jack are connected simultaneously, the 3.5 mm audio jack takes priority.
- If you experience any issues with the product, please contact our technical support team for assistance. You can reach us at 888-988-0488 or email us at service@j5create.com.
For warranty information, please note that j5create offers a limited 2-year warranty. User’s wear and tear damage is not included. To obtain a return authorization number, please contact our customer service with the defect information of the product.
Users are responsible for one-way return freight cost, and we will take care of one-way freight back. When contacting the service team, please have the following information handy:
- Product details
- Defect information
- Purchase information
- Contact information
Features
- Soft rubber to protect your device: fits flush on the corner of the iPad Pro®
- Designed for iPad Pro®: fits perfectly with iPad Pro® 11 inch and 12.9 inch with or without a case
- Functions:
- HDMI™ 4K @ 60 Hz
- 1-port USB™ Type-A 3.2 supports 5Gbps data transfer
- 1-port USB-C® 3.2 supports 5Gbps data transfer with PD 3.0 pass-through charging up to 100W
- SD™/ microSD™ card reader SD™ 3.0 UHS-I 104 MB/s
- Combo audio mic/speaker
System Requirements
- Available USB-C® port that supports DisplayPort™ Alt Mode and USB™ Power Delivery 2.0 or 3.0
- DisplayPort™ v1.4 is required on graphics card or video source to support 4K resolution @ 60 Hz. If your system only supports DisplayPort™ v1.2, the 4K resolution will be displayed at 30 Hz.
Note
- A 4K-capable display is required for obtaining the 3840 x 2160 resolution.
- Only one audio output port can be used at a time (HDMI™ or 3.5 mm audio jack). If the HDMI™ and 3.5 mm audio jack are connected simultaneously, the 3.5 mm audio jack takes priority.
STOP!
If you have any problems with this product please contact our technical
support team for assistance.
LIMITED WARRANTY
j5create offers a limited 2-year warranty. User’s wear & tear damage is not included. The user shall call or email j5create customer service with the defect information of the product and obtain a return authorization number. Users are responsible for one-way return freight cost and we will take care of one-way freight back. In order to obtain a return authorization number, users should have the following information handy when calling or emailing the service team:
- a copy of the original purchase invoice to verify your warranty
- a product serial number
- a description of the problem
- customer’s name, address, and telephone number
j5create does not warrant that the operation of the product will be uninterrupted or error-free. j5create is not responsible for damage arising from failure to follow instructions relating to the product’s use. This warranty does not apply to: (a) consumable parts, unless damage has occurred due to a defect in materials or workmanship; (b) cosmetic damage, including but not limited to scratches, dents, and broken plastic on ports; (c) damage caused by use with non-j5create products; (d) damage caused by natural disasters; (e) damage caused by human misuse (lost, accident, abuse, misuse or other external causes); (f) damage caused by operating the product outside the permitted or intended uses described by j5create; (g) damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of j5create or a j5create Authorized Service Provider; (h) a product or part that has been modified to alter functionality or capability without the written permission of j5create; or (i) if any j5create serial number on the product has been removed or defaced. If such a situation occurs, j5create will calculate the cost of materials and repair for your reference. This warranty is given by j5create in lieu of any other warranties expressed or implied.
LIMITATION OF WARRANTY
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS
THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). OTHER THAN AS
PERMITTED BY LAW, J5CREATE DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS YOU
MAY HAVE, INCLUDING THOSE THAT MAY ARISE FROM THE NONCONFORMITY OF A SALES
CONTRACT. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS
OF YOUR COUNTRY, PROVINCE OR STATE. TO THE EXTENT NOT PROHIBITED BY LAW IN
YOUR STATE, PROVINCE, JURISDICTION OR COUNTRY, THIS WARRANTY AND THE REMEDIES
SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND
CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. J5CREATE’S
RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE AND/OR SOFTWARE IS
LIMITED TO REPAIR OR REPLACEMENT AS SET FORTH IN THIS WARRANTY. J5CREATE’S
LIABILITY DOES NOT EXTEND BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED
WARRANTY, AND J5CREATE DOES NOT ACCEPT LIABILITY FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR
PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST OR DAMAGED DATA OR SOFTWARE.
J5CREATE DOES NOT WARRANT THAT THE OPERATION OF ANY J5CREATE PRODUCT WILL BE
UNINTERRUPTED OR ERROR FREE. J5CREATE’S LIABILITY IN ANY SITUATION WILL BE NO
MORE THAN THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT THAT IS THE SUBJECT OF
A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE. EXCEPT FOR
THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY AND TO THE EXTENT NOT
PROHIBITED BY LAW, J5CREATE DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS,
EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION,
WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY AND FITNESS FOR A
PARTICULAR PURPOSE AND WARRANTIES AND CONDITIONS AGAINST HIDDEN OR LATENT
DEFECTS. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW
DISCLAIMERS OF IMPLIED WARRANTIES AND CONDITIONS, SO THIS DISCLAIMER MAY NOT
APPLY TO YOU. TO THE EXTENT SUCH WARRANTIES AND CONDITIONS CANNOT BE
DISCLAIMED UNDER THE LAWS OF THE UNITED STATES, CANADA (AND ITS PROVINCES) OR
OTHERWISE, J5CREATE LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES AND
CONDITIONS TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND, AT J5CREATE’S
OPTION, REPAIR OR REPLACEMENT SERVICES. SOME STATES, PROVINCES, JURISDICTIONS
OR COUNTRIES MAY NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR
CONDITION MAY LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU. NO
WARRANTIES OR CONDITIONS, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE
LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES, PROVINCES, JURISDICTIONS OR
COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR
CONDITION LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU. WARRANTY SUPPORT
ONLY APPLIES WHEN THE COVERED PRODUCT IS LOCATED WITHIN THE COUNTRY IN WHICH
J5CREATE ORIGINALLY SOLD THE SYSTEM, AS REFLECTED IN J5CREATE’S RECORDS. IF
YOU NEED SUPPORT FOR THE PRODUCT OUTSIDE OF THE COUNTRY OF ORIGIN (FOR
EXAMPLE, WHILE TRAVELING, OR IF THE SYSTEM HAS BEEN RELOCATED TO A NEW
COUNTRY), THEN J5CREATE MAY OFFER YOU OTHER SUPPORT OPTIONS FOR AN ADDITIONAL
CHARGE.
For more information please visit our website at http://www.j5create.com Copyright© 2022 j5create. All rights reserved. All trade names are registered trademarks of their respective owners. Features and specifications are subject to change without notice. Product may not be exactly as shown in the diagrams. USB and USB-C are trademarks of USB Implementers Forum, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. HDMI is a trademark of HDMI Licensing Administrator, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. iPad Pro is a trademark of Apple Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. SD and microSD are trademarks of SD-3, LLC, its affiliates or its respective owners, registered or used in many jurisdictions worldwide. DisplayPort is a trademark of Video Electronics Standards Association, its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. All company, product and service names used are for identification purposes only. Use of these names, logos, and brands does not imply endorsement. We disclaim any interest in the marks of others.
TECHNICAL SUPPORT
Customer Service : 888-988-0488
Technical Support : 888-689-4a088
Email : service@j5create.com
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>